tools of the trade
DESCRIPTION
Opening slides from a presentation by Larry Edelman at the National Training Institute on March 31, 2012.TRANSCRIPT
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Tools of the TradeUsing Technology to EnhanceProfessional Development,Technical Assistance, and Dissemination
Presented by Larry [email protected] Department of Pediatrics,University of Colorado School of Medicine
Presented at the
National Training Institute
March 31, 2012
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This session will
• Illustrate seven key sets of tools that help build relationships, create content, and disseminate recommended practices
• Review free and low-cost applications that can help trainers and coaches effectively and efficiently connect with their audiences.
Context is not important.
Context is everything.
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What is technology?
…anything invented after you were born. – Alan Kay
…anything that doesn’t work yet. – Danny Hillis
…anything useful invented by a mind. – Kevin Kelly
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Technology is changing everything about how we build
relationships, communicate, and learn
We Have Added New Ways That WeBuild Relationships, Communicate, Learn
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Take or teach a F2F, synchronous, instructor-led course class
Take or teach an online, asynchronous, instructor-independent course
F2F, phone conferencing Video, web conferencing
Send an email Send a text, IM, feed, tweet
DVD Online video
Send a document for review Shared documents
Go to a singles bar Online dating
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Improve effectiveness
Reducecosts
Increase access
Engage younger people
Why use more technology?
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More Capacity Modular
Cheaper Easier
How are we able to do it?
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
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Threes
Before Now After
Always think in terms of threes: what is happening, what comes before it, what
happens next
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Before During the Workshop
After
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Threes
Before During After
Survey: surveymonkey.comPost PPT slides: slideshare.comDistribute materials: yousendit.comShare web resources: delicious.comCall with supervisors: freeconferencecall.comSend self-assessment tools yousendit.com.
Share survey results: tagxedo.comInitiate community: wiggio.comDistribute materials: yousendit.comAction planning: SMART PHONES
Survey: surveymonkey.comLearning community: wiggio.comSend rich message: vsnap.comCoaching: skype.com or ooVoo.comSend reminders, prompts, and resourcesto learners, coaches, and supervisors, using…
REAL Performance Support RequiresTrue Blended Learning
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Five moments of need1. when learning for the first time2. when learning more3. when remembering and/or applying what's been
learned4. when things go wrong, and5. when things change.
Bob Mosher and Conrad Gottfredsonhttp://performancesupport.blogspot.com/2008/01/invitation-to-our-performance-support.html
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Whycan’t they/won’t they/don’t they
do it?
To what extent is theperformance problem based on…
Will?Motivational
obstacles
Skill?Lack of knowledge
or abilities
Hill?Environmental or
procedural obstacles
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
How much digital stuff are we producing?
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■ If every image made and every word written from the earliest moments of civilization to the year 2003 were converted to digital information, the total would come to five exabytes.
■ An exabyte is one quintillion bytes, one billion gigabytes…a one with eighteen zeros following it
■ That means: 5,000,000,000,000,000,000■ From 2003 to 2010: we created five exabytes of digital
information every two days■ By 2013 we will be creating five exabytes every ten minutes■ The total of 912 exabytes for 1020 is the equivalent of 18 times
the amount of information contained in all the books ever written.
Reference: Abundance: The Future is Better Than You Think by Peter Diamandis and Steven Kotler
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
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OutcomesFunctionTechnolog
yOutcomesFunction
Technology
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Shareknowledg
e
Build and support
relationships
Createcontent
Cheaper
Better Faster
Function First
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What is purpose of your communication?Conduct needs assessment/front end analysisPresent professional development eventsProvide TA, consultation, coaching, mentoringDisseminate news, updates, documentsHost/facilitate meetings, conferencesFacilitate collaborative processesBuild and strengthen relationshipsEvaluate activities and programsFacilitate social learningExchange information with othersEnhance service deliveryConduct researchManage projectsManage data (including collection, analysis, reporting)
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
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OutcomesFunctionTechnolog
y
We need to know what we want to do
We also need to know what options are
available to help us do it
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One-WayAsynchronous
Communication
Two-WaySynchronous
Communication
AsynchronousSynergistic
CommunicationText document Text-based chat Online survey
Podcast Telephone conferencing Content management system
Webcast Video conferencing Community of practice
Video, vidcast Webinar, web conference Virtual learning environment
Media sharing sites Online meetings spaces Bulletin board, news groupMobile-phone Mobile-phone Mobile-phoneArchived class, lecture Chats, threads, list servesRapid e-learning modules Blog, micro-blog, vlog Just-in-time EPSS Wiki
Resource repositories Social bookmarking
Knowledge bases Social networkShared applications
User’s groups/forums
Digital Literacy
What Apps Have I Been Using Lately to get the Job Done?
Video editing: Final Cut Pro, QT pro,
Video compression and encoding: Adobe Media Encoder, MPEG Streamclip, Handbrake, Format Factory
Video conferencing: ooVoo, Skype
Web conferencing: Adobe Connect, WebEx
Collaboration: Google Docs
Sending files: yousendit, dropbox, Google docs
Social bookmarking: Delicious, Diigo
PPT hosting: slideshare
PPT alternatives: Prezi
Rapid elearnng: Articulate Studio
Photo annotation: fotobabble
Rich media movies: Animoto
Animation: Crazy Talk Pro
Photo manipulation: Photoshop
Avatars: xtranormal
Video screen capture: Screenr, Camtasia
Audio recording and editing: Audacity
Blog: WordPress
Social networks: Ning, Wiggio
Wiki: wikispaces
Image manipulation: photoshop
Word clouds: tagxedo
Printing: printwhatyouwant
Polling: Quipol
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Powerful Tools of the Trade
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Kinds of ExamplesApplications Free $$$$
Digital video
Web Conferencing Fuse, Elluminate vRoom, Vyew
GoToMeeting, WebEx, iLinc, Adobe Connect, Elluminate
Digital video
Rapid eLearning/PPT to Flash Conversion
Articulate Studio, Adobe Captivate, Snap!, iSpring
Video Screen Casting Screenr, Jing Camtasia Studio
Video Conferencing ooVoo, Skype ooVoo, Skype, Polycom, Cisco
Social/collaboration Google docs, Wiggio, Chatter
Ning, Sharepoint
Media Sharing Sites Slideshare, Scribd, YouTube, Vimeo, Flickr
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
Modularity is Key
Hardware Connecting two or more devices
Learning ObjectsIntegrating granular level learning objects in larger systems
ApplicationsUsing two or more applications to get the job done
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Service Delivery:Integrating the use of several technologies
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RecordsAurelius’ skillsSanyo Digital
Video Recorder
Watchesthe video file
VLC Media Player
Trims and compressesthe video file
MPEG Streamclip
Posts the clip onCreative Curriculum’s
GOLD Online
Sends to Ernestineyousendit.com
Ernestine sends tofamily membersyousendit.com
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Performance Supports
3 hour F2F training session
Manual
Toll-free support line
But something was missing…
CurrentSituation
Hundreds of providers never before used a particular assessment instrument
DesiredOutcome
Providers would use the instrument with fidelity and report data
Our Goal
Increase the chances that the providers would succeed
What was missing?
• A reminder of the components of the tool that provided it:– Just enough– Just-in-time
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Developing an Online Learning Resource
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Scan an image using a scanner
Modify the imageusing Photoshop
Import the image usingArticulate Engage
Add narration usingZoom H2 recorder and
Audacity
Import narrationinto Engage
Post on theWeb site
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
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A Useful Definition of Learning
Learning is the detection of error.
Foundational Points
■ Think in threes and focus on performance■ You don’t need to use everything: use what you
need ■ Function, then form■ Build your digital literacy■ Modularity■ Welcome opportunities to make mistakes■ Create a Plan: you will NOT find the time; you need
to MAKE it
You might need some hardware (not free)
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Zoom H2 Logitech QuickCam ProLexar 16GB
Secure II Plus JumpDrive
Video
Audio and Mic Webcam Storage
Photos