tonsley line review 2019...square holes pty ltd 8-10 regent street nth, adelaide 5000 job no.:...

Square Holes Pty Ltd

8-10 Regent Street Nth, Adelaide 5000

www.squareholes.com

Job No.: 190104

Proposal No.: 19007

Tonsley Line ReviewDPTI

Data Collected:

11 – 25 February 2019

2

Table of Contents

Background 3

The Mission & Objectives 4

Methodology & Sample Overview 5

Executive summary 6

Dashboard 7

Profile of commuters 8

Usage of Tonsley line 11

Accessibility of train stations 18

Satisfaction ratings/suggestions for improvements 24

Survey data summary 33

Appendices 63

3

Background

The Flinders Link Project involves a 650m extension of

the Tonsley rail line linking the Flinders Medical Centre

and Flinders University to the rail network, including 520

metres of elevated single track over Sturt Road, Laffer’s

Triangle and Main South Road.

The existing Tonsley station must be removed and a new

Flinders Station will be constructed as part of the project.

There will also be an integrated shared pedestrian/cycle

path adjacent the new rail line. DPTI recognises the

proposed closure of Tonsley Station will alter access to rail

services for a number of Tonsley Line commuters.

As part of the Tonsley Line Review, Square Holes was

commissioned by DPTI, to investigate ways in which the

public transport services and facilities can be enhanced

for Tonsley line train commuters.

4

The Mission & Objectives

Sub-objectives

1. Understand the accessibility and usage of Tonsley line

2. Assess the public service needs of commuters who live in the vicinity

3. Identify primary concerns and expectations with regards to Tonsley line

4. Identify areas of improvements to enhance the commuter experience

“Exploring the needs and preferences for public transport and connectivity along the Tonsley Line”

5

Methodology & ApproachThe research methodology included an online survey distributed by

DPTI via website, promotion of flyers with link at stations and use of

existing contact lists.

The overall response rate for the survey was 975 – a statistically valid

response to conduct meaningful and robust analysis at an overall

level with a 95% confidence interval.

Results were analysed and reported at an aggregate level, with

segmentations to compare preferences of key audiences within the

overall sample.

The research measured the needs and preferences of the public

transport and connectivity along Tonsley line.

This project was carried out in compliance with ISO 20252.

Survey Sample: User of Tonsley line

Sample achieved 975

Sample source Mixed methodology

Distribution of survey DPTI

Questionnaire length 8 - 10 min

Margin of error +/- 5%

Collection Dates 11 – 25 February 2019

Executive Summary

7

Dashboard

OverallLive in Tonsley

Live in Clovelly Park

Live in Mitchell Park

Live in other suburbs

Frequency of use (Tonsley line)

34% daily

26% a few times a week

43% daily


43% daily


32% daily


31% daily


Most commonly used stations

Tonsley (33%)

Mitchell (22%)

Clovelly Park (18%)

Tonsley (83%)

Clovelly Park (6%)

Mitchell Park (3%)

Mitchell Park (74%)

Clovelly Park (16%)

Tonsley (6%)

Clovelly Park (35%)

Mitchell Park (33%)

Tonsley (28%)

Tonsley (35%)

Clovelly Park (11%)

Adelaide City (11%)

Current/expected frequency visiting Tonsley Innovation District

19% often

42% occasionally

32% often

40% occasionally

17% often

52% occasionally

16% often

46% occasionally

20% often

38% occasionally

Mode of transport to train station

Walk/run (72%)

Drive and park (29%)

Get dropped off (9%)

Walk/run (88%)



Walk/run (94%)



Walk/run (94%)



Walk/run (52%)



Satisfaction with design/functionality of Tonsley line stations

19% very satisfied37% somewhat satisfied





Top 3 improvements

More frequent services (73%)

Easier, safer access to station (30%)

Shelters (25%)



Shelters (26%)



Shelters (26%)



Cheaper fares (24%)


Better connection between services (30%)


Profile of commuters

9

55%

18%

12%

10%

4%

4%

3%

3%

I work full time

I work part time

I am retired

I am a tertiary student

I am a school student

I am unemployed

I am an unpaid worker/volunteer

Other (please specify)

Occupation (n=975)

Who are the commuters?

Q4. What best describes you?

10

Where do they live?

Q3. Which suburb do you live in? Base: n=975.Note: The ‘other’ suburbs mostly consists of a mix of southern and south-eastern suburbs.

The majority of respondents lived in the vicinity of Tonsley station; Mitchell Park (30%), Clovelly Park (13%) and Tonsley (7%).

There was a good spread of respondents from surrounding suburbs as well (50%).

30%

13%

7%

4%

3%

Mitchell Park

Clovelly Park

Tonsley

Edwardstown

Flagstaff hill

Top 5 Suburb lived in(n=975)

Other suburbs

Aberfoyle Park 2%

Ascot Park 2%

Sturt 2%

Woodcroft 2%

Happy Valley 2%

Warradale 1%

Clarence Park 1%

St Marys 1%

Bedford Park 1%

Melrose Park 1%

Oaklands Park 1%

Morphett Vale 1%

Black Forest 1%

Marion 1%

Adelaide city 1%

Bellevue Heights 1%

Darlington 1%

Seacombe Gardens 1%

Seacombe Heights 1%

Sheidow Park 1%

Clarence Gardens 1%

Other 20%

Usage of Tonsley Line

12

Frequency of use of Tonsley train

34%

26%

18%17%

5%

Daily A few times aweek

A few times amonth

A few times ayear

Never

Frequency of use(n=975)

▪ 60% of the respondents use the train at least a few

times a week.

▪ 3 in 10 (34%) respondents catch the Tonsley train daily.

Q5. How often do you catch the Tonsley train?

13

Station of boarding and alighting

33%

22%

18%

6%

5%

2%

1%

1%

1%

1%

1%

1%

1%

1%

1%

6%

Tonsley

Mitchell Park

Clovelly Park

Adelaide City

Woodlands Park

Clarence Park

Edwardstown

Ascot Park

Emerson

Marion

Goodwood

Mile End

Oaklands Park

Do not use train

Woodlands Park


Most common station of boarding(n=975)

Q6.1. Considering your journey from home, which station do you usually board (get on) the train? Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey? Note: The phrasing of Q6.2 was changed from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train – i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys.

29%

25%

19%

15%

3%

1%

1%

1%

1%

1%

1%

1%

1%

3%

Tonsley

Adelaide City

Clovelly Park

Mitchell Park

Woodlands Park

Clarence Park

Various stations

Ascot Park

Edwardstown

Emerson

Mile End

Adelaide showground

Oaklands Park


Most common station of alighting(n=975)

83%

6%

28%35%

3%

74%33%

5%

6%16%

35%

11%

3% 1%

11%

5% 4% 4%

38%

Live in Tonsley(n=65)

Live in ClovellyPark (n=125)

Live in MitchellPark (n=290)

Live in othersuburbs(n=495)

Most common station boarded at by suburb

Other stations

Adelaide City station

Clovelly Park station

Mitchell Park station

Tonsley station

14

Station of boarding and alighting by suburb lived in

Q6.1. Considering your journey from home, which station do you usually board (get on) the train? Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey? Note: The phrasing of Q6.2 was changed from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train – i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys. Slide 42 shows the breakdown of figures after the change has been made.

52%

8%

20%

37%

32%

24%

23%

25%

6%

11%

29%

16%51%

22%4%

9% 6% 6%

18%




Live in othersuburbs(n=495)

Most common station alighted at by suburb

15

▪ Residents in Tonsley suburb are most inclined to visit or intend to visit TID on a weekly basis.

▪ Close to half the residents in Clovelly Park and Mitchell Park expressed interest to visit TID occasionally.

Frequency of visit to Tonsley Innovation District (TID)

Q8. The Tonsley Innovation District (TID) is becoming a new hub of employment, study and recreation in the neighbourhood. How often do you visit the TID now, or how interested or likely would you be to in visit in the future?

19%

42%

39%

Often (every week) Occasionally (fortnightlyor monthly)

Never

Frequency of visit to TID(n=975)

32%

17% 16%

20%

40%

52%

46%

38%

28%

31%

38%

43%




Live in othersuburbs (n=495)

Frequency of visit to TID by suburb lived in

Often (every week) Occasionally (fortnightly or monthly) Never

16

Frequency of visit to surrounding amenities

Q9. How often do you visit the Flinders Medical Centre, Flinders Private Hospital or Flinders University?

2%1%

7%5%

3%

6%

11%

4%5%

54%

43%

29%28%

49%

53%

Flinders medical centre (n=975) Flinders Private Hospital (n=974) Flinders University (n=974)

Every day A few times a week A few times a month A few times a year Never

17

Reasons to catch Tonsley train

Q7. Why do you catch the Tonsley train?

47%

37%

22%

11%

10%

9%

5%

5%

3%

3%

2%

1%

1%

3%

Work in city

Shopping and other entertainment

Visit friends/ family

Flinders University

Work along Tonsley line

Flinders Medical Centre/ Flinders PrivateHospital

Other University (please specify)

Get to school

Get to other appointments (e.g. medical,dental, car servicing etc)

Get into the city

Convenience/ connect to other trains &buses

To get to Adelaide Oval

Do not catch Tonsley train

Other

Overall reasons for commuters(n=975)

Adelaide Uni 57%

TAFE SA city campus 12%

UniSA 19%

Others 12%

76%

20%

14%

7%

11%

3%

7%

8%

0%

1%

1%

2%

Work in city


Visit friends/ family

Flinders University

Work along Tonsley line

Flinders Medical Centre/ Flinders PrivateHospital


Get to school

Get to other appointments (e.g. medical,dental, car servicing etc)

Get into the city

Convenience/ connect to other trains &buses



Other

Reasons for daily commuters(n=329)

Accessibility of Train Stations

19

Mode of transport to get to train station

Q10. When you catch public transport, how do you get to your station?

72%

29%

9%

6%

5%

3%

1%

1%

1%

Walk/run

Drive and park

Get dropped off

Local bus (please specify which bus ifpossible)

Cycle

Alternative public transport

Wheelchair/mobility scooter

Scooter/skateboard

Other

Mode of transport (overall)(n=975)

▪ Most passengers travel by foot to their station

Tonsley(n=65)

Clovelly Park

(n=125)

Mitchell Park

(n=290)

Other suburbs(n=495)

88% 94% 94% 52%

20

Mode of transport to get to train station by suburb


Tonsley(n=65)

Clovelly Park(n=125)

Mitchell Park(n=290)

Other suburbs

(n=495)

Walk/run 88% 94% 94% 52%

Drive and park 12% 22% 15% 42%

Get dropped off 3% 9% 5% 12%

Local bus 2% 1% 10%

Cycle 3% 4% 2% 8%


1% 1% 5%


2% 1% 1% 1%

Scooter/skateboard 1% 1% 1%

Other 2% 1% 1%

21

6%

2%

2%

4%

4%

5%

3%

1%

1%

1%

1%

0%

1%

1%

0%

0%

Tonsley station (n=317)

Mitchell Park station (n=214)

Clovelly Park station (n=178)

Other modes of transport to station

Local bus Cycle

Alternative public transport Wheelchair/mobility scooter

Scooter/skateboard Other

Mode of transport to the boarding station

Q6.1. Considering your journey from home, which station do you usually board (get on) the train?Q10. When you catch public transport, how do you get to your station?

Top 3 modes of transport to stations

Tonsleystation(n=317)

Mitchell Park

station(n=214)

Clovelly Park

Station(n=178)

59% 91% 78%

41% 24% 22%

10% 9% 7%

Walk/run

Drive and park

Get dropped off

22

Reasons for choice of transport to station

Q11. What is the main reason you choose to travel to the station this way?

55%

37%

26%

20%

17%

7%

More convenient/easy

Quicker travel time

Get some exercise

Only option available to me

Cheaper


Reasons for choice (overall)(n=975)

40%

65%

57%54%

26%

38% 37%39%

23%26%

33%

23%

29%

14%

20% 20%

15%18%

22%

14%

8% 9%

4%

9%

Live in Tonsley (n=65) Live in Clovelly Park(n=125)

Live in Mitchell Park(n=290)

Live in other suburbs(n=495)

Reasons for choice, by suburb lived in

More convenient/easy Quicker travel time

Get some exercise Only option available to me

Cheaper Other (please specify)

23

Reasons for choosing the mode of transport

59%

55%

66%63%

54%

62%

27%

75%

38%36%

52%

62%

39%

54%

50%

9%

25%

50%

34%

18%

42%

18%

60%

46%

18%

63%

18%20%

22%

28%

12%

23%

82%

25% 25%

19%

16%

30%

26%

35%

27%

18%

25%

13%

6%8% 9% 9%

12% 12%

18%

13%

50%

Walk/run (n=704) Drive and park(n=287)

Get dropped off(n=86)

Local bus (pleasespecify which bus if

possible) (n=57)

Cycle (n=52) Alternative publictransport (n=26)

Wheelchair/mobilityscooter (n=11)

Scooter/skateboard(n=8)

Other (please specify)(n=8)

More convenient/easy Quicker travel time Get some exercise Only option available to me Cheaper Other

▪ With the exception of wheelchairs users, convenience and ease was the predominant reason for any mode of transport to the train station.

Satisfaction Ratings and

Suggestions for Improvements

25

Importance of aspects

Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport.

72%

60%

67%

54%

50%

59%

49%

44%

36%

32%

27%

20%

29%

20%

30%

30%

21%

29%

30%

31%

29%

31%

6%

8%

7%

12%

13%

11%

14%

20%

20%

25%

29%

1%

3%

3%

4%

4%

3%

9%

8%

8%

3%

1%

5%

4%

5%

7%

5%

A stop, station or interchange that is safe and easy to access

A clean and well-maintained service

High frequency of services during morning and afternoon peak hours

A clean and well-maintained station

A short wait between connecting services

A stop, station or interchange that is within walking distance from myhouse/destination

A short distance between connecting services

Short travel times to my destination

High frequency of services during the evening/at night time

High frequency of services on the weekend

High frequency of services during the day (off-peak hours)

Importance(n=975)

5 (Extremely important) 4 3 2 1 (Not at all important)

26

Performance of aspects

Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.

51%

36%

39%

41%

29%

24%

21%

26%

14%

11%

31%

41%

38%

34%

34%

31%

33%

27%

15%

12%

12%

18%

17%

18%

22%

27%

32%

27%

22%

21%

3%

3%

4%

5%

10%

12%

9%

13%

17%

11%

5%

5%

4%

6%

32%

44%

My station is easy to get to

My service is clean and well maintained

Travel times to my destination are acceptable

I feel safe when walking or cycling to my station and on board my service

The frequency of services during peak morning and afternoon times isacceptable

My station is clean and well maintained

The frequency of services during the day is acceptable

Neighbourhood paths and connections are easy to use, safe and well lit

The frequency of services during the evening and at night is acceptable

The frequency of services on the weekend is acceptable

Performance(n=975)

5 (Strongly agree) 4 3 2 1 (Strongly disagree)

Frequency of services during morning and afternoon peak hours

Frequency of services during the day (off-peak hours)

Frequency of services during the evening/at night time

Frequency of services on the weekend


A stop, station or interchange that is within walking distance from my

house/destination





20%

30%

40%

50%

60%

70%

80%

90%

100%

20% 30% 40% 50% 60% 70% 80% 90% 100%

Imp

ort

an

ce

Performance

High importance & performanceHigh importance, low performance

27

Importance vs performance matrix

Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport.Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.Note: The chart shown compares only the same attributes that were asked in both Q12 and Q13.

Moderate importance, high performanceLow importance, Low performance

Areas of focus:▪ Increasing the frequency of night and

weekend train services▪ Pathways to reduce the distance

between connecting services▪ Regular maintenance of stations

28

Willingness to travel a longer distance

Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following

2.3

2.5 2.5

3.0

2.2 2.2

2.4

2.9




Live in othersuburbs (n=495)

Average willingness to travel(5 point scale)

Walk or cycle further to a more frequent service

Transfer between vehicles (e g : bus to a train) once during your tripto achieve a faster travel time

14% 13%

19% 16%

23%

20%

19%

17%

25%33%

Walk or cycle further to amore frequent service

Transfer between vehicles(e g : bus to a train) onceduring your trip to achieve

a faster travel time

Willingness to travel(n=975)

1 (Not at all willing)

2

3

4

5 (Extremely willing)

29

Satisfaction with design and functionality of Tonsley line stations

Q15. How satisfied are you with quality, design and function of stations along the Tonsley line?

19%

25%

20%

19%

17%

37%

34%

41%

37%

36%

23%

20%

22%

24%

24%

17%

12%

11%

17%

18%

5%

9%

6%

2%

6%

Total (n=975)

Live in Tonsley (n=65)

Live in Clovelly Park (n=1250

Live in Mitchell Park (n=290)

Live in other suburbs (n=495)

Very satisfied Somewhat satisfied Neither satisfied or dissatisfied Somewhat dissatisfied Very dissatisfied

30

Improvements to Tonsley line

Q16. What are the top 3 things that could be done to improve your experience of public transport on the Tonsley line and make it more convenient for you?

73%

30%

25%

24%

23%

22%

18%

14%

14%

12%

6%

2%

1%

More frequent services

Easier, safer access to station

Shelters

Clean and well-maintained stations

Better connections between services

Cheaper fares

Information on service routes and timetables

Seating

More station access points

Train services to run on nights and weekends

Other

More parking facilities

Retain Tonsley station

Suggested improvements(n=975)

▪ Increasing frequency of train

services is deemed most crucial

improvement for the Tonsley line.

31

Improvements to Tonsley line by suburb


74%

34%

26%

25%

23%

17%

14%

14%

12%

11%

8%

3%



Shelters

Information on service routes andtimetables


Cheaper fares



Seating

Train services to run on nights andweekends

Other



Earlier train service in the mornings

Suggested improvements by Tonsleyresidents

(n=65)

80%

30%

26%

24%

22%

22%

21%

15%

15%

13%

3%

2%



Shelters



Cheaper fares



Seating


Other




Suggested improvements by Clovelly Park residents

(n=125)

32

Improvements to Tonsley line by suburb


71%

32%

24%

22%

22%

21%

18%

17%

14%

11%

6%

2%

1%

0%



Cheaper fares

Shelters





Seating


Other




Suggested improvements by Mitchell Park residents

(n=290)

73%

30%

28%

26%

26%

21%

16%

14%

14%

6%

6%

3%

1%

1%





Shelters

Cheaper fares


Seating



Other




Suggested improvements by residents from other suburbs

(n=495)

Survey Data

34

▪ The section shows the breakdown of each question by suburb, age and frequency of use of the

Tonsley line.

▪ The figures in blue show a significantly higher proportion than the average while the figures in red

show significantly lower proportion than average.

▪ The cells with 0% are supressed and shown as blanks.

Reading the figures

35

Q1. In which of the following age ranges do you fall?

Column %

TotalLive in Tonsley

Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

18 – 24 13% 9% 10% 11% 15% 100% 15% 15% 13% 7% 7%

25 – 34 20% 31% 26% 14% 21% 100% 26% 20% 13% 15% 22%

35 - 44 22% 15% 26% 22% 21% 100% 24% 21% 20% 19% 24%

45 - 64 33% 29% 24% 33% 36% 100% 32% 31% 29% 42% 33%

65+ 11% 11% 12% 18% 6% 100% 2% 11% 23% 15% 11%

Prefer not to say 2% 5% 2% 2% 2% 100% 2% 2% 2% 2% 2%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

36

Q2. What is your gender?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Male 57% 55% 58% 44% 64% 62% 61% 58% 54% 54% 47% 57% 57% 52% 63% 53%

Female 41% 42% 40% 54% 34% 37% 38% 40% 45% 46% 32% 41% 41% 47% 36% 42%

Non-binary 0% 1% 1% 0% 5% 1% 1%

Prefer not to say 2% 3% 2% 2% 1% 1% 1% 3% 1% 16% 2% 1% 1% 1% 4%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

37

Q3. Which suburb do you live in?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Mitchell Park 30% 100% 25% 21% 30% 30% 50% 26% 28% 33% 36% 25% 13%

Clovelly Park 13% 100% 11% 16% 15% 9% 14% 16% 16% 14% 12% 8% 2%

Tonsley 7% 100% 5% 10% 5% 6% 7% 16% 9% 7% 7% 2% 7%

Edwardstown 4% 7% 7% 4% 4% 3% 1% 5% 5% 5% 2% 1% 2%

Flagstaff hill 3% 5% 4% 2% 2% 4% 2% 4% 2% 3% 2%

Aberfoyle Park 2% 4% 3% 1% 4% 1% 4% 2% 2% 3% 1% 7%

Ascot Park 2% 4% 3% 3% 2% 1% 5% 1% 2% 3% 3% 2%

Sturt 2% 4% 2% 2% 2% 2% 1% 3% 1% 2% 1% 2%

Woodcroft 2% 3% 2% 3% 2% 1% 3% 1% 1%

Happy Valley 2% 3% 2% 2% 3% 1% 1% 2% 2% 2% 2%

Warradale 1% 3% 1% 1% 1% 2% 4% 1% 1% 3% 2% 4%

Clarence Park 1% 3% 1% 1% 2% 1% 5% 2% 3% 1% 1%

St Marys 1% 3% 1% 1% 2% 2% 1% 1% 1% 1% 4%

Bedford Park 1% 2% 2% 1% 2% 2% 5% 2% 2% 1% 1%

Melrose Park 1% 2% 2% 1% 1% 1% 1% 2% 1% 2%

Oaklands Park 1% 2% 3% 2% 1% 0% 1% 2% 1% 2%

Morphett Vale 1% 2% 1% 2% 2% 0% 2% 1% 1% 4%

Black Forest 1% 2% 2% 2% 5% 2% 0% 2%

Marion 1% 2% 1% 1% 0% 1% 1% 1% 1% 1% 2%

Adelaide city 1% 1% 1% 1% 0% 1% 0% 0% 2% 1%

Bellevue Heights 1% 1% 1% 2% 0% 1% 1% 2%

Darlington 1% 1% 1% 1% 1% 1% 0% 1% 2%

Seacombe Gardens 1% 1% 2% 1% 1% 0% 1% 1%

Seacombe Heights 1% 1% 2% 1% 0% 1% 2% 2%

Sheidow Park 1% 1% 1% 1% 0% 2% 1%

Clarence Gardens 1% 1% 0% 1% 2% 1%


20% 40% 24% 24% 16% 22% 11% 16% 13% 17% 18% 36% 38%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

38

Q4. What best describes you?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

I work full time 55% 49% 58% 45% 61% 25% 75% 73% 60% 10% 5% 79% 37% 35% 54% 64%

I work part time 18% 17% 19% 19% 17% 25% 14% 22% 18% 7% 16% 6% 31% 22% 18% 7%

I am retired 12% 18% 8% 21% 7% 1% 10% 79% 5% 2% 13% 24% 18% 9%

I am a tertiary student

10% 11% 8% 7% 11% 48% 9% 3% 3% 9% 13% 11% 7% 2%

I am a school student

4% 3% 5% 3% 5% 21% 2% 1% 47% 6% 4% 3% 2% 4%

I am unemployed 4% 6% 4% 4% 3% 10% 3% 3% 3% 1% 16% 2% 5% 6% 3% 11%

I am an unpaid worker/volunteer

3% 5% 2% 3% 3% 7% 2% 0% 3% 4% 5% 2% 4% 3% 3%


3% 5% 4% 2% 3% 2% 5% 2% 11% 1% 4% 4% 3% 4%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

39

Q5. How often do you catch the Tonsley train?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Daily 34% 43% 43% 32% 31% 39% 44% 38% 33% 5% 32% 100%

A few times a week

26% 26% 28% 29% 24% 30% 26% 25% 25% 28% 26% 100%

A few times a month

18% 20% 17% 22% 16% 19% 12% 17% 16% 39% 16% 100%

A few times a year

17% 6% 11% 15% 22% 10% 13% 15% 22% 24% 21% 100%

Never 5% 5% 1% 2% 7% 2% 5% 5% 5% 5% 5% 100%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

40

Q6.1. Considering your journey from home, which station do you usually board (get on) the train?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Tonsley 33% 83% 6% 28% 35% 31% 36% 30% 30% 42% 21% 35% 31% 37% 30% 16%

Mitchell Park 22% 3% 74% 33% 5% 19% 23% 21% 21% 27% 26% 23% 28% 18% 20% 2%

Clovelly Park 18% 6% 16% 35% 11% 20% 14% 22% 17% 16% 32% 21% 14% 23% 17% 7%

Adelaide City 6% 3% 1% 11% 12% 8% 2% 6% 3% 5% 5% 4% 10% 9%

Woodlands Park 5% 2% 9% 7% 6% 5% 4% 1% 4% 6% 6% 4%

Clarence Park 2% 0% 5% 1% 1% 3% 4% 1% 11% 2% 4% 2% 2%

Edwardstwon 1% 3% 2% 1% 2% 2% 2% 2% 2%

Ascot Park 1% 2% 2% 0% 3% 1% 3% 5% 0% 1% 4% 9%

Emerson 1% 0% 2% 2% 1% 2% 2% 2% 2%

Marion 1% 0% 2% 1% 1% 0% 2% 0% 1% 1% 13%

Goodwood 1% 2% 2% 2% 1% 2% 1% 1%

Mile End 1% 0% 1% 2% 2% 0% 1% 3% 2%

Oaklands Park 1% 3% 1% 1% 0% 1% 3% 0% 1% 1% 4%

Do not use train 1% 0% 1% 1% 2% 1% 0% 1% 11%

Woodlands Park 1% 1% 2% 1% 0% 1% 1% 1% 1%


6% 2% 0% 11% 2% 7% 6% 7% 4% 5% 4% 3% 4% 9% 27%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

41

Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Tonsley 29% 52% 8% 20% 37% 28% 35% 25% 27% 35% 21% 27% 26% 34% 33% 24%

Adelaide City 25% 32% 24% 23% 25% 27% 26% 26% 24% 23% 16% 26% 26% 23% 21% 24%

Clovelly Park 19% 6% 11% 29% 16% 18% 17% 21% 20% 16% 16% 19% 17% 20% 23% 7%

Mitchell Park 15% 51% 22% 4% 14% 14% 18% 15% 15% 16% 17% 18% 13% 15%

Woodlands Park 3% 2% 2% 1% 5% 7% 3% 1% 3% 5% 4% 5% 2% 2%

Clarence Park 1% 0% 2% 1% 2% 2% 1% 5% 1% 1% 2% 1%

Various stations 1% 2% 0% 2% 3% 2% 1% 0% 0% 2% 1% 13%

Ascot Park 1% 2% 2% 1% 1% 2% 1% 2% 5% 0% 1% 1% 2% 9%

Edwardstown 1% 0% 1% 1% 1% 1% 2% 0%

Emerson 1% 1% 1% 1% 1% 1%

Mile End 1% 1% 1% 0% 1% 5% 1% 1%

Adelaide showground

1% 2% 2% 0% 0% 2% 1% 0% 0% 1% 1% 1%

Oaklands Park 1% 3% 1% 2% 1% 1% 0% 1% 4%


3% 2% 1% 1% 4% 2% 1% 0% 5% 2% 16% 2% 2% 2% 2% 18%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

42Note: This table shows the breakdown after the change of phrasing for Q6.2 from ‘and which station do you usually alight (get off) the train’ to ‘and which station do you usually alight (get off) the train –i.e., your destination on the same journey’ on February 12, 4pm to avoid misinterpretation of two separate journeys.

Q6.2. And which station do you usually alight (get off) the train - ie , your destination on the same journey?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Tonsley 26% 44% 12% 18% 32% 22% 29% 22% 25% 33% 33% 20% 22% 38% 30% 30%

Adelaide City 32% 41% 29% 33% 30% 41% 31% 30% 31% 28% 22% 36% 36% 27% 21% 26%

Clovelly Park 18% 9% 11% 24% 18% 16% 18% 22% 19% 14% 11% 19% 15% 20% 23% 4%

Mitchell Park 14% 42% 20% 4% 11% 14% 17% 12% 16% 11% 13% 14% 14% 20%

Woodlands Park 2% 2% 2% 2% 5% 1% 2% 3% 3% 3% 1%

Clarence Park 1% 2% 2% 1% 2% 2% 2%

Various stations 1% 3% 2% 4% 1% 19%

Ascot Park 1% 2% 2% 1% 1% 2% 1% 1% 1% 4%

Edwardstown 1% 1% 1% 1% 1% 2%

Emerson 0% 1% 1% 2%

Mile End 1% 2% 2% 1% 1% 11% 1% 2%

Adelaide showground

0% 3% 1% 1% 1% 1%

Oaklands Park 0% 0% 2% 1%


3% 3% 1% 5% 2% 1% 1% 5% 3% 11% 3% 2% 3% 19%

Column n 494 34 65 148 247 63 104 92 168 58 9 176 124 81 86 27

43

Q7. Why do you catch the Tonsley train?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Work in city 47% 57% 62% 45% 43% 37% 58% 62% 49% 6% 21% 76% 47% 23% 21% 18%


37% 52% 44% 57% 22% 38% 33% 31% 34% 66% 42% 20% 42% 59% 45% 20%

Visit friends/ family 22% 37% 17% 29% 17% 36% 19% 16% 18% 33% 37% 14% 26% 30% 22% 18%

Flinders University 11% 9% 3% 4% 17% 23% 13% 10% 9% 3% 5% 7% 10% 14% 17% 13%

Work along Tonsleyline

10% 8% 3% 7% 13% 7% 13% 10% 11% 7% 11% 12% 8% 8% 4%

Flinders Medical Centre/ Flinders Private Hospital

9% 6% 5% 7% 11% 6% 6% 9% 9% 14% 11% 3% 10% 11% 14% 11%


5% 5% 6% 5% 5% 20% 4% 2% 2% 3% 7% 7% 3% 2% 2%

Get to school 5% 6% 8% 3% 5% 17% 4% 2% 1% 1% 47% 8% 6% 3% 1% 2%

Get to other appointments (e.g. medical, dental, car servicing etc)

3% 2% 2% 5% 2% 1% 2% 0% 5% 9% 5% 0% 3% 3% 8% 4%

Get into the city 3% 2% 2% 6% 2% 2% 2% 4% 7% 2% 6% 4% 9%

Convenience/ connect to other trains & buses

2% 3% 1% 2% 2% 2% 0% 3% 1% 1% 2% 3%


1% 2% 2% 1% 1% 1% 2% 3% 1% 1% 1% 2% 2%


1% 1% 2% 1% 1% 2% 2% 1% 20%


3% 3% 2% 3% 4% 4% 4% 1% 2% 5% 16% 2% 3% 4% 4% 4%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

44

Q7. Specify university

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Adelaide University

57% 71% 67% 55% 81% 43% 20% 43% 62% 63% 33%

TAFE SA city campus

12% 29% 15% 5% 29% 20% 14% 14% 13%

UniSA 19% 100% 25% 10% 14% 29% 40% 14% 24% 19%

Others 12% 8% 20% 20% 29% 100% 6% 67% 100%

45

Q7. Other reasons to take Tonsley line

▪ A teacher at Clovelly Park Primary and it is a convenient way to take students on

excursions.

▪ Accompany international students to city colleges

▪ Because I catch the Gawler train to the city and would have to wait too long for a

Seaford train after 6pm.

▪ Cheap transport.

▪ Cheaper to commute via train than pay for parking, and saves time (and the

environment) too.

▪ Drop off to childcare.

▪ Events at the Adelaide Royal Show Grounds.

▪ Exams at Adelaide Showgrounds.

▪ Exercise

▪ For fun

▪ Get to work in north of town.

▪ I belong to a walking group and we occasionally catch the train to the city to walk

along the river.

▪ If the Seaford train is an express to Adelaide, not stopping at Goodwood etc.

▪ I'm forced to. The Seaford line a catch coming home from Noarlunga, is express

from Woodlands Park to the city. To get off at Clarence Park, I have to get off the

Seaford line at Woodlands park, and catch the next Tonsley train.

▪ Introducing young grandchildren to public transport.

▪ Live along the Tonsley line.

▪ Looking for work.

▪ I want to see the Tonsley train extended to Flinders, etc. because it will connect

essential services. While I may not use, many thousands of other people will and it

will save traffic on roads and enhance people's lives.

▪ Residents using train

▪ Running errands in town when required. Easiest place to get to via Tonsley train.

▪ To catch Adelaide trains.

▪ To catch a connecting train in Adelaide.

▪ To get Gawler train.

▪ To ride the driverless bus.

▪ Train is more pleasant / less stressful than catching peak hour Seaford trains.

▪ Training with vision impaired students.

▪ Westpac centre

▪ Westpac Centre

▪ Will be living in Tonsley area and commuting from here.

▪ Would get if more frequent and closer to things.

46

Q8. The Tonsley Innovation District (TID) is becoming a new hub of employment, study and recreation in the neighbourhood How often do you visit the TID now, or how interested or likely would you be to in visit in the future?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Often (every week)

19% 32% 17% 16% 20% 21% 29% 20% 16% 10% 5% 19% 22% 19% 18% 11%

Occasionally (fortnightly or monthly)

42% 40% 52% 46% 38% 37% 34% 43% 45% 53% 42% 35% 38% 50% 56% 38%

Never 39% 28% 31% 38% 43% 42% 37% 37% 40% 36% 53% 47% 40% 31% 26% 51%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

47

Q9. How often do you visit the Flinders Medical Centre, Flinders Private Hospital or Flinders University?

Row %Every day

A few times a week

A few times a month

A few times a year

Never

Medical centre 2% 5% 11% 54% 28%

Private hospital 1% 3% 4% 43% 49%

Flinders University 7% 6% 5% 29% 53%

48

Q9_1. How often do you visit the Flinders Medical Centre?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Every day 2% 6% 1% 1% 3% 4% 4% 3% 1% 1% 4% 2% 2% 1% 2%

A few times a week

5% 9% 3% 6% 4% 7% 4% 3% 5% 6% 5% 3% 10% 7% 1%

A few times a month

11% 15% 11% 11% 10% 12% 12% 8% 9% 21% 5% 9% 14% 15% 8% 4%

A few times a year

54% 46% 58% 58% 52% 38% 47% 60% 59% 63% 47% 51% 48% 57% 64% 62%

Never 28% 23% 26% 24% 31% 38% 34% 27% 26% 10% 42% 33% 26% 20% 27% 31%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

49

Q9_2. How often do you visit the Flinders Private Hospital?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Every day 1% 3% 2% 2% 2% 3% 1% 1% 2% 1% 1%

A few times a week

3% 2% 2% 3% 3% 2% 3% 3% 2% 4% 5% 2% 4% 3% 1% 2%

A few times a month

4% 8% 4% 3% 4% 2% 3% 4% 4% 10% 2% 6% 6% 4% 2%

A few times a year

43% 46% 48% 46% 39% 31% 33% 40% 50% 60% 21% 39% 40% 49% 48% 36%

Never 49% 42% 44% 48% 53% 63% 58% 51% 44% 26% 74% 54% 48% 43% 46% 60%

Column n 974 65 125 289 495 123 195 210 322 105 19 328 253 179 169 45

50

Q9_3. How often do you visit the Flinders University?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Every day 7% 9% 2% 3% 11% 17% 10% 5% 6% 1% 8% 7% 7% 7% 4%

A few times a week

6% 3% 5% 6% 6% 12% 6% 5% 5% 3% 2% 9% 8% 6% 4%

A few times a month

5% 8% 3% 4% 6% 6% 3% 5% 4% 11% 11% 6% 4% 7% 2% 4%

A few times a year

29% 31% 37% 27% 28% 20% 27% 35% 31% 25% 21% 28% 27% 30% 34% 27%

Never 53% 49% 53% 61% 49% 45% 55% 50% 54% 60% 68% 55% 53% 49% 51% 60%

Column n 974 65 125 289 495 123 195 210 322 105 19 328 253 179 169 45

51


Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Walk/run 72% 88% 94% 94% 52% 72% 72% 71% 70% 76% 84% 70% 77% 77% 69% 53%

Drive and park 29% 12% 22% 15% 42% 28% 29% 34% 30% 24% 11% 33% 23% 25% 33% 47%

Get dropped off 9% 3% 9% 5% 12% 20% 9% 7% 8% 2% 16% 9% 6% 11% 11% 9%

Local bus (please specify which bus if possible)

6% 2% 1% 10% 10% 8% 4% 4% 6% 11% 4% 6% 6% 9% 9%

Cycle 5% 3% 4% 2% 8% 2% 8% 7% 5% 3% 4% 6% 6% 7% 4%


3% 1% 1% 5% 7% 4% 0% 2% 3% 5% 1% 2% 2% 7% 4%


1% 2% 1% 1% 1% 1% 0% 2% 2% 0% 3% 2%

Scooter/skateboard

1% 1% 1% 1% 1% 2% 1% 1% 1% 1% 1%


1% 2% 1% 1% 1% 0% 1% 2% 0% 1% 1% 2%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

The most frequent bus services used are:▪ 733▪ G10▪ G20▪ W90

52

Q11. What is the main reason you choose to travel to the station this way?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

More convenient/easy

55% 40% 65% 57% 54% 71% 60% 51% 52% 53% 37% 56% 51% 56% 58% 62%

Quicker travel time

37% 26% 38% 37% 39% 46% 45% 45% 28% 28% 26% 48% 34% 30% 33% 27%

Get some exercise 26% 23% 26% 33% 23% 28% 28% 27% 27% 22% 16% 25% 29% 28% 25% 20%

Only option available to me

20% 29% 14% 20% 20% 22% 22% 18% 17% 21% 42% 23% 23% 16% 15% 11%

Cheaper 17% 15% 18% 22% 14% 29% 21% 18% 11% 15% 5% 16% 18% 21% 16% 9%


7% 8% 9% 4% 9% 7% 3% 7% 10% 8% 5% 6% 7% 8% 12% 2%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

53

Q11. Other reasons for choice of travel

▪ As I run other errands on the way home.

▪ Avoid peak hour traffic and fees to park car in city. More relaxing on train. Cheaper

than parking in city.

▪ Because it's easier you get a seat and easier to park my car than at Oakland's.

▪ Because the Tonsley line does not operate AH we have to use another line. Oaklands

is our closest station.

▪ Better for the environment, community, traffic flow etc.

▪ Car pool

▪ Car pooling

▪ Close to home

▪ Close by, convenient

▪ Don't drive

▪ Don't wish to find car parking at my destination.

▪ Drop child at school on way.

▪ Dropping child at Ascot Park Primary on the way.

▪ Environmental footprint

▪ Environmental responsibility

▪ I am close and can not walk further than this.

▪ I enjoy avoiding the traffic into the city and some time to read and relax before and

after work.

▪ I don't have to cross a main road.

▪ I get motion sickness so cannot take buses.

▪ I like trains.

▪ I like trains a lot.

▪ I live 4 houses from the station.

▪ I live 4 mins walk away.

▪ I live close by.

▪ I live in Oak Avenue so it takes me 10 minutes to walk to the station and the service

is very reliable and efficient.

▪ I try to use public transport if it’s after hours.

▪ I usually take up two seats due to all the stuff I have to carry for Uni so I don't feel

bad taking up 2 seats as there's always less people on the Tonsley line over the

Seaford line.

▪ It is important to walk and be part of the community for many reasons.

▪ It is so close to me so I walk.

▪ It's 50m away.

▪ It’s literally at the end of my street.

▪ It’s so close to my home.

▪ Least amount of walking. Best pedestrian access.

▪ Less crowded/busy

54

Q11. Other reasons for choice of travel

▪ Less stressful

▪ Live down the end of the street.

▪ Live very close to Tonsley station.

▪ Main reason is only option available.

▪ More pleasant than driving.

▪ More trains stop at Woodlands Park (every 5-7 minutes).

▪ Much quieter train - not as many people on this line.

▪ No car parks late morning before 9 at Oaklands so come to Tonsley.

▪ No need to park car at destination.

▪ No RBT on the train.

▪ Not confident driving to the area and parking particularly during the road alterations.

▪ Opposite my workplace

▪ I can park and go to town and on return go to FMC to visit then home to Seaford.

▪ Prefer the train, able to get more work done.

▪ Quicker travel time.

▪ So I can drink and not worry about the stupid car.

▪ Sometimes I do not have a car.

▪ Sometimes quicker

▪ Station is only a short walk from my house.

▪ Taking bicycle on train

▪ The station is at the end of my driveway.

▪ The station is at the end of the street.

▪ The station is right near my house.

▪ To avoid car parking in the city.

▪ To catch the train to get to work, and back, I live in Tonsley right next to the station.

▪ Tonsley train doesn't run late enough or on weekends so I am not able to catch from

Tonsley for work or entertainment. Extended hours and weekend schedules would

increase my use of the Tonsley train and public transportation overall.

▪ Train travel is faster than buses; also buses are not disability-friendly with many

drivers being rude and pulling up wide of the curb despite your obvious disability.

▪ Travel past elderly relative's residence

▪ Varies

▪ Very clean and comfortable. Doesn't jolt damaged joints.

▪ We take classes from Clovelly Park PS on excursions using the train.

▪ Whichever is best on the day to check on relatives.

▪ Will drive& park if bringing heavy shopping items home.

▪ Works into my other tasks for the day.

55

Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport (n=975)

Row %

1 (Not at all important) 2 3 4

5 (Extremely important)


3% 2% 7% 20% 67%


5% 8% 29% 31% 27%


5% 9% 20% 31% 36%

High frequency of services on the weekend 7% 8% 25% 29% 32%

Short travel times to my destination 2% 3% 20% 30% 44%

A stop, station or interchange that is within walking distance from my house/destination

5% 4% 11% 21% 59%


1% 1% 6% 20% 72%

A short wait between connecting services 4% 3% 13% 30% 50%

A short distance between connecting services 4% 4% 14% 29% 49%

A clean and well-maintained station 1% 3% 12% 30% 54%

A clean and well-maintained service 1% 1% 8% 29% 60%

56

Q12. On a scale of 1 to 5, where 5 is “Extremely important” and 1 is “Not at all important” please indicate the level of importance of the following aspects when taking public transport

Average


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever


4.5 4.5 4.5 4.3 4.6 4.6 4.6 4.6 4.5 3.7 4.3 4.8 4.5 4.2 4.2 4.3


3.7 4.0 3.6 3.8 3.6 3.9 3.5 3.4 3.7 4.1 3.6 3.5 3.7 3.9 3.7 3.6


3.8 3.9 4.0 3.9 3.7 4.0 4.1 3.8 3.8 3.6 3.5 4.1 3.8 3.8 3.6 3.3

High frequency of services on the weekend

3.7 4.0 3.8 4.0 3.5 3.9 3.8 3.5 3.6 4.0 3.8 3.7 3.7 3.9 3.7 3.4


4.1 4.0 4.1 4.2 4.1 4.1 4.2 4.0 4.1 4.2 4.3 4.2 4.1 4.0 4.0 4.1

A stop, station or interchange that is within walking distance from my house/destination

4.2 4.4 4.5 4.6 4.0 4.1 4.2 4.2 4.3 4.4 4.7 4.2 4.4 4.4 4.1 4.0


4.6 4.6 4.7 4.7 4.5 4.6 4.6 4.6 4.6 4.7 4.8 4.6 4.6 4.7 4.5 4.4

A short wait between connecting services

4.2 4.2 4.2 4.2 4.2 4.3 4.1 4.1 4.2 4.3 4.2 4.2 4.2 4.2 4.2 4.1


4.1 4.2 4.1 4.2 4.1 4.2 4.1 4.0 4.2 4.3 4.5 4.1 4.1 4.3 4.2 4.1


4.3 4.3 4.3 4.4 4.3 4.3 4.2 4.2 4.4 4.5 4.4 4.3 4.3 4.5 4.3 4.2


4.5 4.4 4.5 4.6 4.4 4.5 4.3 4.4 4.6 4.6 4.4 4.5 4.4 4.6 4.4 4.4

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

57

Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport. (n=975)

Row %1 (Strongly disagree) 2 3 4 5 (Strongly agree)

The frequency of services during peak morning and afternoon times is acceptable

5% 10% 22% 34% 29%


4% 9% 32% 33% 21%


32% 17% 22% 15% 14%


44% 11% 21% 12% 11%

Travel times to my destination are acceptable 3% 4% 17% 38% 39%

My station is easy to get to 2% 3% 12% 31% 51%


2% 5% 18% 34% 41%


6% 13% 27% 27% 26%

My station is clean and well maintained 5% 12% 27% 31% 24%

My service is clean and well maintained 2% 3% 18% 41% 36%

58

Q13. On a scale of 1 to 5, where 5 is “Strongly agree” and 1 is “Strongly disagree” please indicate the level of agreement on the following aspects when taking public transport.

Average


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

The frequency of services during peak morning and afternoon times is acceptable

3.7 3.6 3.8 3.9 3.6 3.8 3.7 3.7 3.7 4.0 3.6 3.7 3.8 3.7 3.6 3.5


3.6 3.6 3.6 3.7 3.5 3.7 3.6 3.5 3.5 3.9 3.6 3.6 3.7 3.5 3.5 3.4


2.6 2.6 2.3 2.5 2.8 2.8 2.6 2.6 2.6 2.8 2.7 2.5 2.7 2.5 2.7 3.3


2.4 2.2 1.7 2.2 2.6 2.6 2.4 2.3 2.3 2.4 2.5 2.2 2.4 2.2 2.5 2.9

Travel times to my destination are acceptable

4.1 4.0 4.2 4.3 3.9 4.1 4.1 4.0 4.0 4.3 3.7 4.1 4.2 4.1 3.8 3.6

My station is easy to get top

4.3 4.4 4.4 4.5 4.0 4.2 4.3 4.2 4.2 4.5 4.2 4.4 4.3 4.3 4.0 3.8


4.1 4.2 4.2 4.2 3.9 4.2 4.2 4.0 3.9 4.3 4.1 4.2 4.1 4.1 3.8 3.5


3.6 3.8 3.4 3.6 3.5 3.7 3.6 3.3 3.5 3.8 3.4 3.7 3.6 3.6 3.3 3.0

My station is clean and well maintained

3.6 3.6 3.6 3.6 3.5 3.6 3.6 3.4 3.5 3.9 3.6 3.6 3.5 3.6 3.5 3.2

My service is clean and well maintained

4.1 3.9 4.1 4.1 4.0 4.1 4.1 4.0 4.0 4.3 3.8 4.1 4.2 4.1 3.9 3.7

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

59

Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following (n=975)

Row % 1 (Not at all willing) 2 3 4 5 (Extremely willing)


25% 19% 23% 19% 14%

Transfer between vehicles (e g : bus to a train) once during your trip to achieve a faster travel time

33% 17% 20% 16% 13%

60

'Q14. On a scale of 1 to 5, where 5 is “Extremely willing” and 1 is “Not at all willing” please indicate the level of willingness to do the following

Average


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever


2.8 2.3 2.5 2.5 3.0 3.0 3.0 2.9 2.6 2.3 2.4 2.8 2.8 2.6 2.9 3.1

Transfer between vehicles (e g : bus to a train) once during your trip to achieve a faster travel time

2.6 2.2 2.2 2.4 2.9 3.2 2.6 2.5 2.5 2.4 2.7 2.5 2.5 2.5 3.0 2.7

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

61

Q15. How satisfied are you with quality, design and function of stations along the Tonsley line?

Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

Very satisfied 19% 25% 20% 19% 17% 21% 22% 13% 17% 28% 5% 21% 23% 18% 11% 7%

Somewhat satisfied

37% 34% 41% 37% 36% 46% 36% 38% 36% 23% 53% 43% 35% 36% 33% 18%

Neither satisfied or dissatisfied

23% 20% 22% 24% 24% 14% 18% 27% 27% 30% 16% 17% 18% 23% 36% 51%

Somewhat dissatisfied

17% 12% 11% 17% 18% 14% 18% 17% 16% 15% 21% 15% 18% 16% 19% 18%

Very dissatisfied 5% 9% 6% 2% 6% 5% 6% 5% 4% 5% 5% 4% 6% 7% 2% 7%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

62


Column %


Live in Clovelly

Park

Live in Mitchell

Park

Live in other

suburbs18 – 24 25 – 34 35 - 44 45 - 64 65+

Prefer not to say

DailyA few

times a week

A few times a month

A few times a

yearNever

More frequent services 73% 74% 80% 71% 73% 81% 72% 77% 72% 64% 68% 80% 70% 74% 67% 62%

Easier, safer access to station (e g better paths, road crossings, lighting)

30% 34% 30% 32% 28% 26% 27% 31% 33% 28% 42% 26% 30% 27% 39% 33%

Shelters 25% 26% 26% 22% 26% 15% 22% 21% 30% 31% 26% 24% 28% 25% 21% 22%


24% 23% 22% 21% 26% 21% 19% 25% 25% 28% 16% 22% 25% 26% 23% 24%


23% 14% 15% 17% 30% 34% 21% 20% 24% 18% 11% 20% 23% 23% 30% 24%

Cheaper fares 22% 17% 22% 24% 21% 30% 29% 21% 19% 8% 26% 29% 17% 15% 21% 31%

Information on service routes and timetables

18% 25% 13% 22% 16% 21% 18% 10% 20% 24% 26% 15% 19% 23% 20% 9%

Seating 14% 12% 15% 14% 14% 11% 15% 9% 15% 22% 26% 11% 19% 17% 12% 9%

More station access points (e g platform access points)

14% 14% 24% 11% 14% 15% 16% 14% 12% 16% 21% 12% 13% 16% 17% 13%

Train services to run on nights and weekends

12% 11% 21% 18% 6% 11% 12% 15% 10% 12% 5% 13% 12% 15% 8%

More parking facilities 2% 0% 3% 2% 1% 3% 2% 1% 2% 2% 1% 2%

Retain Tonsley station 1% 3% 2% 1% 1% 2% 2% 1% 3% 5% 2% 2% 1% 1%


1% 2% 1% 2% 1% 1% 5% 2% 1% 1% 2%

Other 6% 8% 3% 6% 6% 6% 4% 7% 6% 5% 5% 6% 6% 7% 7%

Nothing 0% 1% 1% 0% 0% 1% 0% 7%

Column n 975 65 125 290 495 123 196 210 322 105 19 329 253 179 169 45

Appendices

Square Holes Pty Ltd

8-10 Regent Street Nth, Adelaide 5000

www.squareholes.com

1800 038 257

Job No.: 190104

Proposal No.: 19007

tonsley line review 2019...square holes pty ltd 8-10 regent street nth, adelaide 5000 job no.:...

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