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TRANSCRIPT
• Learn what Channel Revenue is and how it can help companies
• Go through a case study on how companies streamline their promotional processes
• Review how Channel Revenue can be used for different industries
It’s Oracle’s trade promotions application which deals with: ¡ Budget Management ¡ Trade planning and offer management (promotions) ¡ Claim and deduction management ¡ Indirect sales management (point of sales, inventory tracking) ¡ Price Protection ¡ Supplier Ship & Debit
But it is much, much more…
¡ Vendor Rebates ¡ Deduction Management ¡ Co-‐Op/MDF ¡ Ship & Debit ¡ Chargebacks ¡ Price Protection ¡ Surcharges/discounts going to a different GL account
¡ Royalties ¡ Affiliate/Broker Commissions ¡ Sales incentives
¡ An EBS module. ¡ Standalone Application ¡ Increased sales efficiency and effectiveness ¡ One step closer to a customer/item profitability report ¡ Ability to manage complex pricing programs ¡ Monitor promotion performance and control
promotional exposure ¡ Effective asset , bill-‐back, liability tracking based on
direct and indirect sales data ¡ Visibility into channel inventory ¡ Minimize claim investigation and processing costs and
improve margins ¡ Effective & Efficient Compliance
Channel Rebates and Point of Sale Management
AR Deductions & Settlement
Price Protection
Supplier Ship & Debit
Order Management
Accounts Payables
Advanced Pricing
Accounts Receivables
Marketing Partner Mgmt General Ledger Inventory
• Automates special price requests for wholesale distribution
• Manages complete settlement lifecycle for programs and AR disputes
• Orchestrates price protection processes when supplier changes price of product
Single
View of
Customers, Suppliers
& Products Execute Monitor
Settle
Plan
Analyze CRM Foundation
Costing
Advanced Collections
Purchasing TCA
• Manages complex pricing agreements
Human Resources
• Manual cash application process • Slow and long process
• Processed and researched deductions within the AR module • Difficult to see what was outstanding and where the research was at • No reporting to see the claims broken down by claims admin and by
DDO
• Lacked visibility into the types and reasons for the deductions • Only classified deductions by a promotional and non promotional
classification (upon settlement with an AR Trx Type)
• Unable to easily identify duplicates • Had to rely on spread sheets to see how much was accrued and what
was paid out
• Inability to see if promotional claims have been paid out within the system • Had to rely on the spread sheet to report on the information
• Implemented the Channel Rebates and Point of Sale Management and AR Deduction Settlements modules • The customer was able to tie the claims/deductions to the promotions
that were created • The customer was able to route the deductions to the correct
• Developed the AR Lockbox and Cash Remittance process • Was able to streamline the process by automating the rules
• Used the Tribus Claims Web ADI – to streamline the claims (Promotional & Non Promotional) process • Exponentially decreased the time to update the claims/deductions
• Implemented the Tribus TPM Cockpit Analytics • Provides reporting capabilities (they used Noetix) • Able to see open claims by admin • DDO by admin
• Ability to close the loop on the promotional process • Automated the AR Lockbox and Cash Remittance
process • Captured key information during the cash apps process
(customers debit memo number, customer reason code, claim type and invoice number)
• Claim/Deductions assignment to an owner and team • Duplicate check • Reduced the risk to overpay on a deduction • Claims Web ADI – to streamline the claims process • Analytics
¡ CPG/MFG companies ¡ Wholesale Distribution ¡ High Tech ¡ Life Sciences ¡ Hospitality ¡ Transportation ¡ Healthcare ¡ Retail
¡ We are the former Product and Development Managers for Channel Revenue Management (ChRM)
¡ Part of the team involved in the inception of Trade Management (Channel Revenue Management)
¡ One of Oracle’s preferred vendors for ChRM ¡ ChRM OAUG SIG founders and President ¡ We work as SME's for the early adopters of new ChRM functionality ¡ Industry experts (business knowledge) ¡ Implemented the first release of ChRM and every release since ¡ We have the most implementations of ChRM (US and Multi National) ¡ We have the largest group of consultants dedicated to ChRM (25+) ¡ The only company to have a ChRM accelerated implementation tool
(Tribus Quick Start) ¡ The only company to have a ChRM automated conversion tool ¡ Pre built analytics (TPM Cockpit Analytics) ¡ Integrated ChRM to third party systems
Tomlyn Mathews [email protected]