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TRANSCRIPT
Supplier Quality Improvement Manual
Tokai Eastern Rubber (Thailand), Ltd.
Issued by Checked by
Revision 11
Effective date : 01 April 2012
Approved by
Technical Section
Technical Supplier Manual
Supplier Quality Improvement Manual
ContentsItem Page
1. Quality assurance ideality 1
2. Purpose 1
3. Scope 1
4. Requests for supplier4.1 Initial Control Organization 2
4 2 Approval Initial Part of Supplier 34.2 Approval Initial Part of Supplier 3
4.2.1 Production Preparation Schedule 4
4.2.2 SPTT Audit 4
4.2.3 Inspection Standard 5
4.2.4 SBSC 7
4.3 Initial Delivery Control 8
4.4 PPAP Activity 8
4.4.1 Reason to submit PPAP 8
4.4.2 PPAP Retention / Submission Requirement for Supplier 9
4.4.3 TER PPAP Status 23
4.4.4 Record Retention 23
4 5 P Ch R i t 244.5 Process Change Requirement 24
4.5.1 Reason to information of process change 24
Submission requirement for supplier
4.5.2 Delivery requirement after PCN approved 25
4.5.3 Change Control Flow 26
4.5.4 Record Retention 27
4.6 Guideline for Environmental Hazardous Substance Management 27
4.7 Control of initial nonconforming products(NC) 32
5. Attachment List 33
Technical Supplier Manual Change Notification
Technical Supplier Manual
Supplier Quality Improvement Manual
1. Quality assurance ideality10
1.1 Supplier shall produce parts that meet to TER satisfaction as purchasing agreement.
TER would approve parts that shall be controlled quality continuously.
1.2 Supplier shall improve production process to achieve condition and requirement and
prepare quality assurance of part have not problem after delivery Especially for problems in TER
shall be corrected and prevented immediately.
1.3 TER shall audit QA system of supplier including monitoring and advising in order to
assure quality of supplier efficiently and continuously.
1.4 To conduct coordination between TER and supplier.
1.5 Supplier shall apply ISO9000 or ISO/TS16949 to implement in Quality Assurance
system.
1.6 Initial part of supplier shall approved by TER before start Mass production.
2. Purpose
This guide to Technical Supplier Manual is defined a standard of quality assurance for new or
changed product as supplied to "Tokai Eastern Rubber (Thailand),Ltd."
3. Scope
This manual applies to the quality assuarance activities of suppliers for new or change, which
related to TER in assembly product. If it difficult to carry out them please contact to Technical section,
QA&Technical department of TER
Page 1 of 34 Technical Supplier Manual
Supplier Quality Improvement Manual
4. Requests for supplier
4 1 I iti l C t l O i ti4.1 Initial Control Organization
Establish and maintain the quality assurance system. The supplier shall assign a person
who responsible in quality and delivery for initial part. This assignment has aimed to ensure an establishment
of a consistent quality assurance and delivery system to cover all processes of each supplied product
for TER and response in our satisfaction of requirements. Supplier shall submit to Technical section within
11
7 days after received New Part Notice from Purchasing / TER.
** If Contact person change. Please Review /Revise this organization and submit to Technical
section within 7 days.
TER Engineering Div
Project Organization Chart
Project LeaderProject Name
RT-50Supplier Name
Factory ManagerName : Mr.N. YoshidaE-mail : [email protected] : (038) 893-557-61 ext.162Mobile Phone : 081-9496355
< Manager > < Staff >Project Leader (Department): Project Leader (Department):
TER Engineering Div.
Engineering Div. Engineering Div.
Core team4Marketing Div. Quality Div. Production Div. PE Div. PC Div. WH Div.
Core team6Core team1 Core team2 Core team3
RT 50
Core team5
j ( p ) j ( p )Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
Core Team # 1 (Department): Core Team # 1 (Department):Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :081-629-4615
Mr.W.CherdpanMkt.Mgr.
02-685-3557-60 ext.110
Mr.T.Makino
Marketing Div. Marketing Div.
02-685-3557-60 ext.112084-084-6660
(038) 893-557-61 ext.210081-664-9426 085-436-4241
(038) 893-557-61 ext.112
Mr.T.SuppachaiMkt.Staff
QA & Technical GMMr.T.Chawalit
Technical Dept.Supv.
Mobile Phone : Mobile Phone :
Core Team # 2 (Department): Core Team # 2 (Department):Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
Core Team # 3 (Department): Core Team # 3 (Department):Name : Name :Position : Position :E il E il
081 629 4615
Production Mgr.
Production Div. Production Div.
Quality Div. Quality Div.
(038) 893-557-61 ext.116
084 084 6660
Mr.C.AtthayaProduction Supv.
h @ h
Mr.K.Projob
j b@ h
089-939-5191
Mr.S.EkkaratQA Supv.
(038) 893-557-61 ext.117081-377-8504
Ms.S.SaranyaQA & Technical Dept.Mgr.
E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
Core Team # 4 (Department): Core Team # 4 (Department):Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
Core Team # 5 (Department): Core Team # 5 (Department):Production Control Production Control
Production EngineerProduction Engineer
081-663-6295
(038) 893-557-61 ext.175081-723-2936
081-663-6295
Mr.M.YoothasisthProduction Engineer Supv.
(038) 893-557-61 ext.175081-750-7738
Mr.K.ProjobProduction [email protected]
(038) 893-557-61 ext.175
(038) 893-557-61 ext.175
Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
Core Team # 4 (Department): Core Team # 4 (Department):Name : Name :Position : Position :E-mail : E-mail :Tel : Tel :Mobile Phone : Mobile Phone :
(038) 893-557-61 ext.125 (038) 893-557-61 ext.125081-865-2072 081-330-4431
PC Asst.Mgr. [email protected] [email protected]
Production Engineer Production EngineerMr.W.Prapan Mr.K.Narest
Mr.W.Prapan Mr.P.Sakdinan
081-865-2072 081-7825986(038) 893-557-61 ext.125 (038) 893-557-61 ext.189
[email protected] [email protected]
PC Asst.Mgr. Supv.
Page 2 of 34 Technical Supplier Manual
Mobile Phone : Mobile Phone :
Rev.01
081 865 2072 081 330 4431
Supplier Quality Improvement Manual
4.2 Approval Initial Part of Supplier
T h i l ti t fl f l i iti l t t t f li i d PO tilTechnical section set flow for approval initial part start from supplier received PO until mass
production(MP). In each stage technical will check/audit document and process of supplier.
Page 3 of 34 Technical Supplier Manual
Supplier Quality Improvement Manual
4.2.1 Production Preparation Schedule(PPS)
S li i PPS hi h t i N P t N ti TER t l11
Supplier issue PPS which contains New Part Notice, TER master plan
(TD0, TM0, TM1, MP), SPTT stage and detail of part preparation. After received plan Supplier shall issue
Supplier plan submit to TER within 2 week and update supplier plan in PPS submit to Technical every
month. Technical will check progressive of part from PPS.
Supplier shall issue supplier's PPS to Technical / TER after received New Part Notice for
1st SPTT audit activity. Supplier shall update progressive of PPS by 25th of every month
Supplier : XXXXXXXXXXXXXXXX 3Part No. : XXXXXXXXXXXXXXXX 2 Approved Approved Checked Checked Approved Checked IssuedPart Name: XXXXXXXXXXXXXXXX 1Mfg.No.: XXXXXXXXXXXXXXXX PLAN 0 dd/mm/yy xxxx
ACTUAL Rev. Date PIC President Manager Advisor Engineer President Manager Engineer
7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1
sign sign sign
20112010
CUSTOMER Plan
Tokai Eastern Rubber(Thailand),Ltd.
History Recordnew issue sign sign sign sign
Production Preparation Schedule
ResponsibilityActivities
Supplier:________________
S-Lot ET PT1 PT2 SOP
Raw Material& CKD XXXComponent Local parts XXX
Process planning XXXXXXXXXxProd. Of Tooling/Equipment XXXXXXXXXxProd. Of Checking Fixture XXXXXXXXXxTry-out XXXXXXXXXxTurning & Modilication XXXXXXXXXxTooling & Equipment Transfer XXXXXXXXXxProd Of Tooling/Equipment XXXXXXXXXx
Supplier Plan
TER Plan
CUSTOMER Plan
Master Schedule
epar
ation
JAPAN
TM1TM0TD0 MP
TM1TM0TD0 MP1stSPTT 3rdSPTT2ndSPTT
Prod. Of Tooling/Equipment XXXXXXXXXxProd. Of Checking Fixlure XXXXXXXXXxInstallation XXXXXXXXXxTry-out XXXXXXXXXxTuning & Modification XXXXXXXXXxLow Volume Production Trial (LVPT) XXXXXXXXXxHigh Volume Production Trial (HVPT) XXXXXXXXXxStart of Vulume Production XXXXXXXXXxDimension & Appearance XXXXXXXXXxMaterial Evaluation XXXXXXXXXxPerformance Evaluation(Sample part) XXXXXXXXXxPerformance Evaluation XXXXXXXXXx(Re-comfirmation of Local Prod. Part) XXXXXXXXXxInspection Standard XXXXXXXXXx
THAI
Evalution
Proc
ess P
re
4.2.2 SPTT Audit
T h i l t SPTT ti it f
Inspection Standard XXXX