today’s session - forests, lands, natural resource … · ppt file · web view2016-02-04 ·...
TRANSCRIPT
Forest Revenue Operations information session
Revenue Transformation InitiativeImportant Changes – 2016
Jacqueline Roodbol Elizabeth Fontes & Diana SmithOutreach Section Forest Revenue Operations
Today’s session
review Partnershiptalk Changeintroduce Revenue Transformation Initiative & eTaxBCcheck What’s Newlook at Benefitsanswer Questions
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Our ministries work together.
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Forest Revenue Operations
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records forest revenues and receivables
manages and collects forest revenues invoiced
manages trust security deposits
reports forest revenues for public accounts
collects overdue accounts
Accounts Receivable Management System
Drivers for change…
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reduce administration
direct contact with us
24/7 account access
convenience
increase customer satisfaction
Revenue Transformation Initiative
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guided by the needs of citizens
flexible services better quality services
reshaping the way we do business
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Do more with eTaxBC.
What’s new for clients?
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access to eTaxBC
receive a Billing Notice
new account number CLM-1234-5678
statement of account issued 23rd of each month
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as of Feb 15, 2016
the date on the
Billing Notice starts the interest cycle
pay on or before 30 days to avoid interest charges
Interest Charges
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reviewed after a
90 day period for refund or offset
clients can request a refund sooner
no longer able to
transfer credits to a non related account
Credit Balances
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citizens, business & industry
employees
government
We have an outreach plan.
Stumpage Clients
FLNRO, District and
Regional Offices & BC Timber
Sales
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Industry Associations
Professional Associations
Personal Contact /PhoneEmailWebsite Customer Service Support
WebinarTraining Carl Jensen, Ministry Of Finance• Forest Revenue Operations
Direct MailWebinarWebsite Customer Service SupportTruck Loggers Assoc. Trade Show
We’ll provide training and support.
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stay tuned for updates and
training
You can contact us.
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Carl Jensen – Supervisor Forest Revenue Operations
#250 387 2145
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answers
questions
Thank you!