toastmasters – a look at what is happening in our organization richard e. peck, dtm international...

Toastmasters – A Look At What Is Happening In Our Organization

Richard E. Peck, DTMInternational Director 2013 - 2015

www.toastmasters.org

In this session you will:•Learn about how our organization is doing overall•Learn about opportunities that exist for you to help direct and grow our organization, and•Hear about some exciting “Coming Attractions”

Objectives


A Brief History


• 1924 – First Toastmasters meeting held• 1933 – 20 Toastmasters clubs• 1935 – First district formed• 1935 – First Toastmasters club chartered

outside the United States• 1938 – Charter #100 presented

Clubs


• 1928 – First Toastmasters manual was published

• 1942 – Basic Training introduced• 1980s – Advanced Communication and

Leadership Program completely integrated• 1984 – Basic Communication and Leadership

Program revised• 2006 – Competent Leader manual

introduced

Education Programs


Where Are We Now


• 292,000+ members• 14,300+ clubs• 122 countries, with the most recent being:

• Afghanistan• Antiqua/Barbuda• Cambodia• Colombia• Dominica• Israel• Laos• Rwanda

Toastmasters 2013 - 2014


Member Retention


• International President George Yen refers to retention as our Achilles Heel

• Achilles Heel – a seemingly small weakness that can potentially lead to an organization’s downfall

• Attrition each year is to be expected• Healthy, thriving member-based

organizations have much higher retention rates

• Why?

Retention


• Opportunities to speak• An inspiring, motivating club environment• Positive challenge• Club and district leaders they respect• Professionalism• Listening to other speakers and learning

from them

Retention (Member Satisfaction)


• Club and district politics• Overbearing leaders• A lack of structure• Hearing the same speakers again and again• Pressure to become more involved

Retention (Member Dissatisfaction)


We each have the ability to make the member experience a positive one by:•Sharing opportunities•Encourage each other•Provide honest, supportive evaluation and feedback•Make everyone feel welcome•Ensure that your club is focused on communication and leadership skill-building

Retention (How To Increase)


Opportunities For You To Help


• Research tells us that most successful clubs – those with the greatest member satisfaction – have a solid mentor program

• Mentoring will be a critical aspect of the revitalized education program and will include a formal process for:

• Selecting mentors • Pairing mentor and mentees, and • Rules of engagement

Mentoring


• The role of mentor is key to ensure endurance and provide guidance

• Many members rely on their mentors for encouragement, feedback, and for grasping a better understanding of the club

• Working with a mentor increases confidence and assures a more polished speech

Mentoring (Benefits)


Effective leaders are needed at all levels within the organization and valuable in helping to direct and grow our organization.•Club Officers•District Officers

What opportunities exist beyond the club and district?

Leadership Opportunities


Region Advisors are tasked with helping districts achieve their goals by:•Assessing each district’s marketing system•Providing mentoring and training in marketing•Leading conference calls•Facilitating district leader training•Visiting districts

Region Advisor


International Directors serve the entire organization in a strategic role in the boardroom by:•Participating on committees•Participating in strategic-plan development•Financial oversight and budget approval•Determining high-level policy direction and reviewing and approving policies•Demonstrating global perspective

International Director ( In Boardroom)


International Directors also serve the organization out of the boardroom by:•Visiting districts as an organizational ambassador•Collaborate with the region advisor•Interact with members to maintain awareness of the organization•Act as an ambassador for the organization at all times

Out of the Boardroom


Coming Attractions


• Customized learning, based on the core competencies, that fits your personal needs

• Earlier recognition to reward success and encourage continuing achievement

• Projects that challenge you, require increased effort as you progress and result in demonstrable proficiency gains

• A formalized mentoring program• Online access and achievement tracking

Revitalized Education Program (REP)


• Meet other Toastmasters around the world• Access a knowledgebase of tips, tools, and

frequently asked questions• Access different communities based on your

role, interests, and geographies• Get real-time updates from your club, district,

or Toastmasters International• Post videos• And Much, Much, more

The Meeting Room


• 2014 Toastmasters International Convention will be held at the Kuala Lumpur Convention Center

• 5,000 attendees expected• It will truly highlight the global nature of our

organization

Toastmasters International Convention


• The first official Toastmasters meeting was held in the basement of a YMCA in Santa Ana, CA, on October 22, 1924

• In October of 2014, Toastmasters International will celebrate its 90th anniversary

• Plan something fun to celebrate in your district

• World Headquarters will provide resources

The 90th Anniversary


District Leader Title Changes

Current Title New Title

District Governor District Director District #

Lieutenant Governor Education and Training

Program Quality Director District #

Lieutenant Governor Marketing Club Growth Director District #

Secretary Administration Manager

Treasurer Finance Manager

Public Relations Officer Public Relations Manager

Sergeant at Arms Logistics Manager

Division Governor Division Director

Area Governor Area Director


Q&A

toastmasters – a look at what is happening in our organization richard e. peck, dtm international...

Documents

member retention slide

brief history slide

toastmasters clubs

toastmasters manual

leadership program

toastmasters meeting

solid mentor program

greatest member satisfaction