tncpe site visit opening meeting. site visit agenda introductions what is tncpe? where we are in the...
TRANSCRIPT
TNCPE Site Visit
Opening Meeting
Site Visit Agenda
• Introductions
• What is TNCPE?
• Where we are in the process
• Site visit expectations
• Confidentiality and Code of Conduct
• Site visit agenda
• Questions?
Introductions
• Examiner Team
• Applicant Team
TNCPE
• Established in 1993
• Based on Baldrige Criteria with focus on continuous improvement
• Designed as economic development tool
• Four levels of recognition
• National and international benchmark
TNCPE Vision
To drive organizational excellence in Tennessee.
TNCPE Mission
To lead organizations in the pursuit of performance excellence, improving
results and contributing to the economic vitality of their region.
Evaluation Process
• Stage 1 – Independent Review
• Stage 2 – Consensus Review
• Stage 3 – Site Visit Review
• Stage 4 – Final Scorebook preparation
• Feedback report delivered to applicant
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Benefits of Applying
• Learn from the process of applying
• Learn from the Feedback
• Accelerate improvement efforts
• Gain an outside perspective
• Energize employees/staff
• Align efforts across the organization
• Focus on results
• Enhance certification
Applicant Expectations
The examiner team will:
• Ask many questions
• Listen to your answers
• Take notes
• Review data and information
• Respect the value and confidentiality of information shared on site
Site Visit Ground Rules
• Applicant’s information is confidential• Examiners sign Non-disclosure Agreement and
Conflict of Interest Statement• Examiners are assigned to avoid conflict of interest• No materials will be taken off-site• No contact or consulting with applicant after site
visit• No gifts or considerations accepted• No results of the site visit or application
assessment will be provided on-site
Site Visit Agenda
• Day 1
• Day 2
• Day 3
Questions
What questions do you have?