title vi fare equity analysis - septa vi fare equity analysis proposed adjustment to passenger fares...

Southeastern Pennsylvania

Transportation Authority

Title VI

Fare Equity Analysis

Proposed Adjustment to Passenger Fares

March 2017

Title VI Fare Equity Analysis

Proposed Adjustment to Passenger Fares

March 2017

Table of Contents PAGE

DISPARATE IMPACT & LOW-INCOME DISPROPORTIONATE BURDEN 2

TITLE VI REGULATORY BACKGROUND 3

SEPTA TRANSIT FARE PROPOSAL SCHEDULED FOR JULY 2017 4

AVERAGE FARE ANALYSIS FOR LOW-INCOME & MINORITY RIDERS 4

CONCLUSION 5

FACTORS CONSIDERED IN SEPTA’S FARE PROPOSAL 6

SEPTA TRANSIT FARE PRICING HISTORY 2001 – 2017 6

PEER TRANSIT REVIEW 7

SEPTA RIDERSHIP BY DIVISION 8

GIS MAPPING – CURRENT & PROPOSED SALES LOCATIONS 8

PUBLIC NOTICE OF FARE PROPOSAL & HEARING DATES 8

Appendices

EXHIBIT A TITLE VI – DISPARATE IMPACT POLICY (FARES)

EXHIBIT B TITLE VI – LOW-INCOME DISPROPORTIONATE BURDEN POLICY (FARES)

EXHIBIT C 2015 CUSTOMER SATISFACTION SURVEY – TITLE VI REPORT

EXHIBIT D FARE PROPOSAL

EXHIBIT E TRANSIT TRANSPASS USE

EXHIBIT F GIS MAPPING – CURRENT & PROPOSED SALES LOCATIONS IN LOW-INCOME

AREAS

EXHIBIT G GIS MAPPING – CURRENT & PROPOSED SALES LOCATIONS IN MINORITY AREAS

EXHIBIT H PUBLIC NOTICE OF FARE PROPOSAL & HEARING DATES

EXHIBIT I PUBLIC NOTICE (IN SPANISH) OF FARE PROPOSAL & HEARING DATES

EXHIBIT J PUBLIC NOTICE (IN CHINESE) OF FARE PROPOSAL & HEARING DATES

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SEPTA – FARE EQUITY ANALYSIS

DISPARATE IMPACT & LOW-INCOME DISPROPORTIONATE BURDEN POLICY

SEPTA has developed a policy for measuring disparate impact and low-income disproportionate burden as

listed in exhibits A and B. The policy establishes a threshold for determining when adverse effects of fare

changes are borne disproportionately by minority and low-income populations. The threshold defines

statistically significant disparity and may be presented as a statistical percentage of impacts borne by minority

and low-income populations in comparison to impacts borne by non-minority and higher-income populations.

SEPTA will apply its disparate impact and low-income disproportionate burden policy uniformly, regardless of

mode, and will not be altered until the next Title VI Program submission.

The impact is measured on the net change in the average fare resulting from the fare change and pricing of

fare instruments predominately used by low-income, higher-income, minority and non-minority riders. The

average fare will be calculated for the current and proposed fares, with the percentage change in average fare

not to exceed a maximum six percent (6%) differential between minorities vs. non-minorities and low-income

vs. higher-income riders. In addition, the fare change must target all divisional modes of service. The net

change in average fare should not exceed a six percent (6%) differential between divisional modes. For

example, if the average fare total for minorities increased by 12% and non-minorities by 14%, the difference is

two percent (2%) or within the acceptable threshold set at six percent (6%). Also, if the average fare

calculation increased by five percent (5%) for City Transit Division (CTD), six percent (6%) for Suburban Transit

Division (STD) and seven percent (7%) for Regional Rail Division (RRD), the difference is two percent (2%) or

within the acceptable threshold of a maximum six percent (6%) differential between divisions.

Excluded from the policy are fares or instruments that are discontinued and cash fare instruments that have an

electronic fare companion that offers added value. For example, the newly available SEPTA Key smart card

offers an electronic transfer, whereas a paper transfer will not be available for purchase with a cash base fare

payment when SEPTA Key becomes fully launched. The net benefit is to reduce costs associated with printing,

distributing and processing paper transfers. This is a common practice for transit agencies introducing smart

media cards.

While SEPTA service extends to low-income, minority and non-minority areas, a majority of our service is

located in the city of Philadelphia or CTD Division where most of the region’s minorities and low-income riders

reside and where 82% of SEPTA ridership is recorded. By applying the six percent (6%) disparate impact and

low-income disproportionate burden policy, if SEPTA discovers or finds impacts it will therefore consider

modifying the proposed changes in order to avoid, minimize, or mitigate the impact of the proposed changes.

The policy exempts senior citizens over the age of 65. Transit service for seniors is subsidized through

the state allowing Pennsylvania seniors to ride transit for free every day of the year. Senior citizens

ride Regional Rail service for a nominal fee of $1.00 which will become free when SEPTA Key is fully

launched. Also, Philadelphia middle and high school students who live more than one and a half

miles from school, have transit fares subsidized through the Philadelphia School District and ride city

transit service for free.

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TITLE VI REGULATORY BACKGROUND

In compliance with Title VI Circular FTA C 4702.1B regulations that became effective October 1, 2012, with

regard to service and fare changes SEPTA is required to:

• Set system-wide standards and policies

• Collect and report data specific to demographic and service profile maps and charts, and survey data

regarding customer demographic and travel patterns

• Evaluate service and fare equity changes

• Monitor transit service

The fare equity analysis requirement applies to all fare changes regardless of the amount of increase or

decrease. The FTA requires transit providers to evaluate the effects of fare changes on low-income

populations in addition to Title VI-protected populations.

Through use of survey data, SEPTA is required to identify the percentage of low-income, minority and non-

minority riders who use the SEPTA system. Also required by Title VI, is the ability to measure specifically the

fare instruments used by low-income, minority and non-minority riders. Transit agencies must collect survey

data at a minimum of every five years. Based on the 2015 Customer Satisfaction Survey, the following results

identify demographic data by race/ethnicity and household income.

RACE/ETHNICITY HOUSEHOLD INCOME

DIVISION OF SERVICE MOST USED DIVISION OF SERVICE MOST USED

CTD STD RRD CTD STD RRD

MINORITY 74% 75% 49% LOW-INCOME 57% 63% 32%

NON-MINORITY 26% 25% 51% HIGHER-INCOME 43% 37% 68%

FARE USED FARE USED

MINORITY NON-MINORITY LOW-INCOME HIGHER-INCOME

TRANSPASS 55% 34% TRANSPASS 55% 42%

TRAILPASS 14% 28% TRAILPASS 9% 30%

TOKENS 18% 21% TOKENS 22% 17%

CASH 6% 8% CASH 7% 6%

SENIORS 7% 8% SENIORS 8% 5%

TRANSFER PURCHASE (CASH & TOKEN) TRANSFER PURCHASE (CASH & TOKEN)


YES 56% 31% YES 55% 34%

NO 44% 69% NO 45% 66%

Notes: Minority riders identified in survey were African-American/Black, Asian, Hispanic/Latino or other. Low-

income riders identified in survey had household income below $35,000. Data in the above tables was

derived from exhibit C pages 22, 24, 30, 45, 49, 52 and 54.

The survey data indicates minorities account for 71% and non-minorities 29% of total ridership. Low-income

riders account for 55% and higher-income riders account for 45% of ridership. Minorities and low-income

riders predominantly use the steeply discounted passes and tokens for travel. Paying with these fare

instruments affords minorities and low-income riders with savings over using cash. Comparing current pricing

for cash, token and pass use on a per trip basis, the pass will allow for the lowest average fare at $1.20,

followed by tokens at $1.80, then cash at $2.25. Paying with cash is discouraged through higher pricing due to

costs associated with handling and processing cash fares. Only 6% of minorities and 7% of low-income riders

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pay with cash, compared to 8% for non-minority and 6% for higher-income. The cash fare percentage is low

for all riders, indicating minorities and low-income populations have access to and the means to purchase

discounted fare instruments like passes and tokens. Exhibits F and G show mapping of sales locations where

the public can purchase fare instruments in the Philadelphia service area within minority and low-income

census tracts.

New and improved with the introduction of SEPTA Key, Fare Vending Kiosks for sales were installed at every

subway/elevated station on SEPTA's two busiest transit routes, the Market-Frankford Line and Broad Street

Line. These lines bisect in the downtown business district and educational centers of Center City Philadelphia,

and traverse through highly dense minority and low-income residential neighborhoods. The Fare Kiosks allow

for the ability to purchase a SEPTA Key Card and load or reload discount fare products. A minimum of two Fare

Kiosks are installed at every station. In addition, Fare Kiosks are installed at bus loops in many minority and

low-income areas within the city.

SEPTA TRANSIT FARE PROPOSAL SCHEDULED FOR JULY 2017

TRANSIT FARE CURRENT PROPOSED CHANGE % CHANGE

CASH $2.25 $2.50 $0.25 11.1%

TOKEN $1.80 $2.00 $0.20 11.1%

TRANSFER $1.00 $1.00 $0.00 0.0%

WEEKLY TRANSPASS $24.00 $25.50 $1.50 6.3%

MONTHLY TRANSPASS $91.00 $96.00 $5.00 5.5%

For the proposed fare change scheduled for July 2017, SEPTA’s Disparate Impact & Low-Income

Disproportionate Burden Policy has specific criteria listed that can be quantified to measure adherence with

Title VI guidelines specified in circular 4702.1B. For transit riders, the proposed pricing increase for major fare

instruments will be between 0% and 11%. The cash and token increase will be 11.1%, and the weekly and

monthly transpass increase will be 6.3% and 5.5%. The $1.00 transfer fee will remain unchanged since 2010.

The paper transfer will be eliminated and replaced with an electronic transfer when SEPTA Key is fully

launched. This is a standard practice for transit agencies when implementing a smart card based fare payment

system.

AVERAGE FARE ANALYSIS FOR LOW-INCOME & MINORITY RIDERS

The impact is measured on the net change in the average fare resulting from the fare change and pricing of

fare instruments predominately used by low-income, higher-income, minority and non-minority riders. The

average fare is calculated for the current and proposed fares, with the percentage change in average fare not

to exceed a six percent (6%) differential between minorities vs. non-minorities and low-income vs. higher-

income riders. Using the survey data results and taking the proposed fare increase pricing into account, along

with automated fare collection data, the following methodology was used to calculate the net increase in

average fare pricing.

Survey data counts were totaled for minority, non-minority, low-income, and higher income riders by fare

type, then multiplied by the current and proposed transit pricing for cash, token, transfer, and transpass fares.

These are the main fare instruments used on city and suburban transit. Trailpass, cross county pass, and

senior riders that were identified in the survey data were excluded from the analysis. The senior fare is free,

and trailpass and cross county pass riders are primarily associated with Regional Rail commuter service,

opposed to city and suburban transit service. Fare collection data was used to calculate the current and

proposed average fare pricing for the transpass based on sampled data from February 2017. The paper

transfer count was calculated by adding cash and token fares, then multiplying this sum by the percentage of

riders that transfer. For example, the sum of minority cash (43) and token (127) fares is equal to 170. Multiply

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this total (170) by the percentage of minorities that purchase a paper transfer (56%) results in a minority

transfer count of 95.

The following average fare totals were calculated and are listed in red italics:

CURRENT FARE PRICING


TRANSIT FARE PRICE COUNT TOTAL COUNT TOTAL COUNT TOTAL COUNT TOTAL

CASH $2.25 43 $96.75 32 $72.00 36 $81.00 28 $63.00

TOKEN $1.80 127 $228.60 81 $145.80 114 $205.20 88 $158.40

TRANSFER $1.00 95 $95.20 35 $35.03 83 $82.50 39 $39.44

TRANSPASS $1.20 390 $468.00 133 $159.60 287 $344.40 212 $254.40

TOTAL 655 $888.55 281 $412.43 520 $713.10 367 $515.24

AVERAGE FARE CALCULATION $1.36 $1.47 $1.37 $1.40

PROPOSED FARE PRICING


TRANSIT

FARE PRICE COUNT TOTAL COUNT TOTAL COUNT TOTAL COUNT TOTAL

CASH $2.50 43 $107.50 32 $80.00 36 $90.00 28 $70.00

TOKEN $2.00 127 $254.00 81 $162.00 114 $228.00 88 $176.00

TRANSFER $1.00 95 $95.20 35 $35.03 83 $82.50 39 $39.44

TRANSPASS $1.27 390 $495.30 133 $168.91 287 $364.49 212 $269.24

TOTAL 655 $952.00 281 $445.94 520 $764.99 367 $554.68

AVERAGE FARE CALCULATION $1.45 $1.59 $1.47 $1.51

Notes: The transpass price (current $1.20 – proposed $1.27) is based on an average fare per transit trip and is

derived from farebox data. Data in the above tables was derived from exhibit C pages 45, 49, 52 and

54, and exhibit D and exhibit E.

SUMMARY RESULTS: PERCENT INCREASE IN AVERAGE FARE

AVERAGE FARE CURRENT PROPOSED CHANGE % CHANGE % DIFF POLICY MEETS

MINORITY $1.36 $1.45 $0.10 7.1% 1.0%

YES NON-MINORITY $1.47 $1.59 $0.12 8.1% % DIFF

LOW-INCOME $1.37 $1.47 $0.10 7.3% 0.4%

BELOW

HIGHER-INCOME $1.40 $1.51 $0.11 7.7% 6%

CONCLUSION

In the summary results above when measuring the change in the current and proposed average fare cost, the

analysis indicates the minority fare will increase by 7.1%, non-minority by 8.1%, low-income by 7.3% and

higher-income by 7.7%. The net differential between minority and non-minority is 1.0%, and between low-

income and higher-income is 0.4%. These percentages, 1.0% and 0.4%, are within the acceptable threshold set

at a maximum of a 6% differential. Therefore the results indicate the effects of the fare change will not be

borne disproportionately by minority and low-income populations, since the percentages do not exceed the

acceptable threshold of a 6% differential.

In addition, as seen in exhibit D – Fare Proposal, the average fare is stated to increase by 7.1% for the City

Transit Division, 2.3% for the Suburban Transit Division, and 7.5% for the Regional Rail Division. The calculated

difference between the three divisions takes the high of 7.5% minus the low of 2.3% or a differential of 5.2%.

The 5.2% differential is within the acceptable threshold of a maximum 6% differential between divisions. This

insures the fare proposal targets all fare instruments and divisions of service in a fair and equitable manner.

The lower average fare percentage for the Suburban Transit Division results from the elimination of higher

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premium fares on five suburban routes (123, 124, 125, 150 and NHSL). The elimination of premium routes

standardizes the fare on all SEPTA transit routes. Fare simplification is an on-going SEPTA initiative since 2007.

Based on the analysis above and the criteria set forth in the SEPTA standard for measuring disparate impact

and low-income disproportionate burden, SEPTA is in compliance with the terms outlined in the Title VI

guidelines with regard to fare equity from a proposed fare change.

FACTORS CONSIDERED IN SEPTA’S FARE PROPOSAL

Evaluation of the operating budget, public opinion, historical trends and peer data were all a consideration in

the development of SEPTA’s fare proposal. The fare proposal is targeting to increase passenger revenue by

$25 million annually or a 5.6% increase over the current year projected revenue of $441.9 million net of

Paratransit, and is projecting a 3 million or 1.23% decline in linked ridership. Other planned changes in SEPTA’s

fare proposal will have a positive effect on minority and low-income riders. For Regional Rail service, SEPTA is

proposing to eliminate the $1.00 senior citizen fare when SEPTA Key is fully launched. For transit service,

SEPTA is proposing to eliminate five premium routes for fare simplification. Cash fare on these premium

routes is $0.50 or $1.50 higher than the standard base fare. In addition, the cross county pass city zone transit

fee of $0.50 is being eliminated. Also with implementation of smart media cards, the paper transfer will be

eliminated and replaced with an electronic transfer present on a durable card. The smart media card will also

have balance protection if it is lost or stolen. This will increase the incentive for minority and low-income

riders to purchase a weekly or monthly pass affording the lowest fare pricing option on a per trip basis. The

purchase of a weekly or monthly transit transpass also provides the added benefit of anywhere travel privilege

on all SEPTA service across the five county region during weekends and major holidays.

SEPTA Key launched in June 2016 where patrons could purchase daily, weekly and monthly smart media passes

for transit travel. As the program expanded, added fare products were introduced through December 2016

including Quick Trip tickets, Travel Wallet stored value, and senior media cards. Through March 2017, over

57,000 smart cards were issued for free to the public in lieu of the standard $4.95 card fee amounting to

$282,000 in waived card fees. In addition, over 40,000 senior photo ID cards were also distributed for free.

With the rollout, fare ambassadors have been stationed at all operational fare kiosks to answer patron

questions concerning the purchase and use of the new media. SEPTA will continue to rollout new products

and expand the program to include commuter rail service later in 2017.

SEPTA has established relationships with a vast number of English as a Second Language (ESL) and or/Limited

English Proficiency (LEP) community groups, agencies, and regional associations with regard to exchanging

information about the rollout of the SEPTA Key program. SEPTA has provided and will continue to provide

information through community outreach efforts, workshops and community events that address the needs of

the ESL/LEP patrons. In addition, translated informational resources are consistently forwarded to the ESL/LEP

community during periodic updates and as new SEPTA Key fare products are advanced.

SEPTA TRANSIT FARE PRICING HISTORY 2001 – 2017

Proposed

TRANSIT FARE 2001 2007 2010 2013 2017

CASH $2.00 $2.00 $2.00 $2.25 $2.50

TOKEN/SEPTA Key $1.30 $1.45 $1.55 $1.80 $2.00

TRANSFER $0.60 $0.75 $1.00 $1.00 $1.00

WEEKLY PASS $18.75 $20.75 $22.00 $24.00 $25.50

MONTHLY PASS $70.00 $78.00 $83.00 $91.00 $96.00

DAY PASS $5.50 $6.00 $7.00 $8.00 $9.00

ZONE FEE $0.50 $0.50 $0.50 $0.50 N/A

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The proposed fare increase in the above table indicates the cash base fare will increase $0.25 and the

token/SEPTA Key reduced base fare will increase $0.20. The transfer pricing will remain unchanged from 2010

and the city zone fee of $0.50 for the cross county pass will be eliminated. Pass fees will increase $1.00, $1.50

and $5.00 for the daily, weekly and monthly pass.

SEPTA has adopted a policy of making periodic fare adjustments every three years as recommended by the

Pennsylvania Transportation Funding and Reform Commission in 2006. SEPTA is sensitive to the State’s

recommendations, as the State plays a major role in subsidizing SEPTA by providing about 80% or $725 million

of SEPTA’s total operating subsidies of $915 million budgeted for FY 2018. The Commission recommended

regular fare adjustments to improve the financial stability of public transit agencies and to ensure that

passenger revenues are increasing in accordance with inflation. With regard to regular fare adjustments, the

FTA has cited studies that show passengers prefer frequent and smaller incremental increases over larger and

less frequent fare increases.

The fare increase scheduled for July 2016 was postponed one year to allow time for the initial rollout of the

SEPTA Key fare payment system. Fare revenues help fund SEPTA’s Operating Budget and are expected to total

$475 million in passenger revenue for FY 2018. The Operating Budget provides for the everyday expenses of

running the system, such as labor, material, services, fuel and power.

PEER TRANSIT REVIEW

Fare data was collected from peer transit agencies in March 2017. Listed below is a review of SEPTA’s

proposed fares for a daypass, weekly transpass, monthly transpass, cash base fare, and reduced base fare in

comparison to peer transit agencies. SEPTA’s proposed fares are very competitive and lower than many peer

transit agencies.

DAILY, WEEKLY & MONTHLY PASS PRICING

CASH & REDUCED BASE FARE PRICING

CASH REDUCED

TRANSIT AGENCY DAILY WEEKLY MONTHLY TRANSIT AGENCY BASE BASE

MTA New York N/A $32.00 $121.00 MTA New York 2.75 2.75

MARTA Atlanta $9.00 $23.75 $95.00 MARTA Atlanta 2.50 2.50

MBTA Boston $12.00 $21.25 $84.50 MBTA Boston 2.75 2.25

CTA Chicago $10.00 $28.00 $100.00 CTA Chicago 2.25 2.25

MDT Miami $5.65 $29.25 $112.50 MDT Miami 2.25 2.25

PAAC Pittsburgh $7.00 $25.00 $97.50 PAAC Pittsburgh 2.75 2.50

SEPTA Philadelphia $9.00 $25.50 $96.00 SEPTA Philadelphia 2.50 2.00

TRIMET Portland $5.00 $26.00 $100.00 TRIMET Portland 2.50 2.50

SEPTA RANKING SEPTA RANKING

PRICING ABOVE 2 4 5 PRICING ABOVE 3 7

PRICING BELOW 3 3 2 PRICING BELOW 2 0

PRICING SAME 1 0 0 PRICING SAME 2 0

NOT AVAILABLE 1 0 0 NOT AVAILABLE 0 0

In the ranking of SEPTA fare instruments against peer agencies, SEPTA is in the middle of the pack for pricing of

daily and weekly passes. The SEPTA monthly pass is on the lower tier with only two agencies lower and five

agencies with higher pricing. The weekly or monthly pass provides a fixed pricing level and the greatest value

on an average fare basis when taking a base and transfer ride a minimum of nine times per week or for riders

taking a high volume of trips per week.

SEPTA’s peer ranking for a cash base fare is at the median price level, however SEPTA has the lowest reduced

base fare (token or electronic fare) price at $2.00. SEPTA’s low reduced base fare is of great value to minorities

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and low-income riders who depend on public transit, especially if they do not own a car, and need to make a

one-ride trip for work, shopping or leisure.

SEPTA RIDERSHIP BY DIVISION

Last year SEPTA ridership recorded 326.1 million trips between July 2015 and June 2016. During the 2016

fiscal year, City and Suburban Transit accounted for 88% of ridership or 288.4 million trips. Regional Rail

commuter trips set an all-time record with 37.7 million trips, accounting for 12% of SEPTA ridership.

Demographic data on race/ethnicity and household income were collected as part of the 2015 Customer

Satisfaction Survey. Listed below are the results by division of service. The results indicate that 71% of SEPTA

trips were taken by minorities and 55% of trips were taken by low-income riders. Minorities and low-income

riders predominantly use transit in a ratio that shows more than nine out of ten trips are taken on transit and

less than one in ten trips are taken on Regional Rail.

SEPTA RIDERSHIP BY DIVISION FY 2016

ANNUAL % MINORITY % LOW ANNUAL ANNUAL

DIVISION RIDERSHIP % RIDERSHIP RIDERSHIP INCOME MINORITY LOW-INCOME

FY 2016 RIDERSHIP TRIPS TRIPS

CITY TRANSIT 266,942,000 82% 74% 57% 197,537,080 152,156,940

SUBURBAN TRANSIT 21,442,000 7% 75% 63% 16,081,500 13,508,460

REGIONAL RAIL 37,701,000 12% 49% 32% 18,473,490 12,064,320

TOTAL 326,085,000 100% 71% 55% 232,092,070 177,729,720

SYSTEMWIDE MINORITY & LOW-INCOME RIDERSHIP 71% 55%

GIS MAPPING – CURRENT & PROPOSED SALES LOCATIONS

GIS mapping shows current and proposed sales locations in minority and low-income areas in the Philadelphia

area. The current sales locations numbering 380 offer discounted passes and tokens for travel on the SEPTA

system. The proposed sales locations numbering 1,774 will offer smart media card load/reload options for the

purchase of discounted fares such as weekly/monthly passes and loading cash value to be used for reduced

base fare payment. The GIS mapping results are listed in exhibits F and G.

PUBLIC NOTICE OF FARE PROPOSAL & HEARING DATES

Listed in exhibits H (English), I (Spanish) and J (Chinese) is the public notice to be posted on the SEPTA website

and sent to twelve local newspapers in the Philadelphia area announcing the proposed adjustment to

passenger fares to take effect on July 1, 2017. Included in the notice are five public hearing dates scheduled

between April 19 and April 25, 2017. The public hearings will be conducted in each of the five counties

serviced by SEPTA. Additional instructions are included for submitting written comments for consideration by

the Hearing Examiner.

The twelve local newspapers which will advertise the public notice include:

Philadelphia Suburbs

Philadelphia Daily News West Chester Daily Local

The Philadelphia Inquirer Norristown Times Herald

Philadelphia Tribune Lansdale Reporter

Metro Delaware Co. Daily Times

Al Dia Bucks Co. Courier

EPOCH Times Doylestown Intelligencer

Exhibit A

TITLE VI – DISPARATE IMPACT

POLICY (FARES)

SEPTA TITLE VI

DISPARATE IMPACT POLICY (FARES)

SEPTA has developed a policy for measuring disparate impact. This policy establishes a threshold for

determining when adverse effects of fare changes are borne disproportionately by minority

populations. The threshold defines statistically significant disparity and may be presented as a

statistical percentage of impacts borne by minority populations in comparison to impacts borne by

non-minority populations. SEPTA will apply its disparate impact policy uniformly, regardless of mode,

and the policy will not be altered until the next Title VI Program submission.

The disparate impact policy is measured on the net change in the average fare resulting from the fare

change and pricing of fare instruments predominately used by minority and non-minority riders. The

average fare will be calculated for the current and proposed fares, with the percentage change in

average fare not to exceed a maximum six percent (6%) differential between minority riders vs. non-

minority riders. In addition, the fare change must target all divisional modes of service. The net

change in average fare should not exceed a six percent (6%) differential between divisional modes.

For example, if the average fare total for minorities increased by 12% and non-minorities by 14%, the

difference is two percent (2%) or within the acceptable threshold set at six percent (6%). Also, if the

average fare calculation increased by five percent (5%) for City Transit Division (CTD), six percent

(6%) for Suburban Transit Division (STD) and seven percent (7%) for Regional Rail Division (RRD),

the difference is two percent (2%) or within the acceptable threshold of a maximum six percent (6%)

differential between divisions.

Excluded from the policy are fares or instruments that are discontinued and cash fare instruments that

have an electronic fare companion that offers added value. For example, if a smart media card is

offered, an electronic transfer may be offered with the smart media card and a paper transfer may not

be available for purchase with a cash base fare payment. The net benefit is to reduce costs

associated with printing, distributing and processing paper transfers. This is a common practice for

transit agencies introducing smart media cards.

While SEPTA service extends to minority and non-minority areas, a majority of our service is located

in the city of Philadelphia or CTD Division where most of the region’s minorities reside and where 83%

of SEPTA ridership is recorded. By applying the six percent (6%) disparate impact policy, if SEPTA

discovers or finds impacts, it will therefore consider modifying the proposed changes in order to avoid,

minimize, or mitigate the impact of the proposed changes.

The policy exempts senior citizens over the age of 65. Transit service for seniors is subsidized

through the state, allowing Pennsylvania seniors to ride transit for free every day of the year. Senior

citizens ride Regional Rail service for a nominal fee of $1.00. Also, Philadelphia middle and high

school students who live more than one and a half miles from school have transit fares subsidized

through the Philadelphia School District and ride city transit service for free.

Exhibit B

TITLE VI – LOW-INCOME

DISPROPORTIONATE BURDEN

POLICY (FARES)

SEPTA TITLE VI

LOW-INCOME DISPROPORTIONATE BURDEN POLICY (FARES)

SEPTA has developed a policy for measuring low-income disproportionate burden. This policy

establishes a threshold for determining when adverse effects of fare changes are borne

disproportionately by low-income populations. The threshold defines statistically significant disparity

and may be presented as a statistical percentage of impacts borne by low-income populations in

comparison to impacts borne by higher-income populations. SEPTA will apply its low-income

disproportionate burden policy uniformly, regardless of mode, and the policy will not be altered until

the next Title VI Program submission.

The low-income disproportionate burden policy is measured on the net change in the average fare

resulting from the fare change and pricing of fare instruments predominately used by low-income and

higher-income riders. The average fare will be calculated for the current and proposed fares, with the

percentage change in average fare not to exceed a maximum six percent (6%) differential between

low-income riders vs. higher-income riders. In addition, the fare change must target all divisional

modes of service. The net change in average fare should not exceed a six percent (6%) differential

between divisional modes. For example, if the average fare total for low-income riders increased by

12% and higher-income riders by 14%, the difference is two percent (2%) or within the acceptable

threshold set at six percent (6%). Also, if the average fare calculation increased by five percent (5%)

for City Transit Division (CTD), six percent (6%) for Suburban Transit Division (STD) and seven

percent (7%) for Regional Rail Division (RRD), the difference is two percent (2%) or within the

acceptable threshold of a maximum six percent (6%) differential between divisions.

Excluded from the policy are fares or instruments that are discontinued and cash fare instruments that

have an electronic fare companion that offers added value. For example, if a smart media card is

offered, an electronic transfer may be offered with the smart media card and a paper transfer may not

be available for purchase with a cash base fare payment. The net benefit is to reduce costs

associated with printing, distributing and processing paper transfers. This is a common practice for

transit agencies introducing smart media cards.

While SEPTA service extends across low-income areas, a majority of our service is located in the city

of Philadelphia or CTD Division where most of the region’s low-income riders reside and where 83%

of SEPTA ridership is recorded. By applying the six percent (6%) low-income disproportionate burden

policy, if SEPTA discovers or finds impacts it will therefore consider modifying the proposed changes

in order to avoid, minimize, or mitigate the impact of the proposed changes.

The policy exempts senior citizens over the age of 65. Transit service for seniors is subsidized

through the state allowing Pennsylvania seniors to ride transit for free every day of the year. Senior

citizens ride Regional Rail service for a nominal fee of $1.00. Also, Philadelphia middle and high

school students who live more than one and a half miles from school have transit fares subsidized

through the Philadelphia School District and ride city transit service for free.

Exhibit C

2015 CUSTOMER SATISFACTION

SURVEY – TITLE VI REPORT

2015 Customer Satisfaction

Survey – Title VI Report

February 3, 2016

Table of Contents

1Title VI Report 2/3/16

Slide #

Second Language by Riders and Non-Riders 3

Race/Ethnicity and Non-Minority/Minority by Riders and Non-Riders 5

Household Income by Riders and Non-Riders 7

Race/Ethnicity by Household Income by Riders and Non-Riders 9

Mode by Race/Ethnicity 13

Mode by Non-Minority/Minority 17

Race/Ethnicity by Transit Division 21

Non-Minority/Minority by Transit Division 23

Mode by Household Income 25

Household Income by Transit Division 29

Travel Frequency Overall 31

Travel Frequency by Race/Ethnicity 32

Travel Frequency by Household Income 34

Travel Reason Overall 36

Table of Contents


Slide #

Travel Reason by Race/Ethnicity 37

Travel Reason by Household Income 39

Fare Used Overall 41

Fare Used by Race/Ethnicity and Non-Minority/Minority 42

Fare Used by Transit Division 46

Fare Used by Household Income 48

Transfer Purchase Overall 50

Transfer Purchase by Race/Ethnicity 51

Transfer Purchase by Non-Minority/Minority 52

Transfer Purchase by Transit Division 53

Transfer Purchase by Household Income 54

Methodology 55

Rider Demographics 57

Second Language


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Yes No

(Total) Riders (N=1,294)

(Total) Non-Riders (N=401)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Spanish Other

(Yes) Riders (N=220)

(Yes) Non-Riders (N=64)

Second Language


Total

Riders

(N=1,294)

Total

Non-Riders

(N=401)

Yes 17.0% 16.0%

No 83.0% 84.0%

TOTAL 100% 100%

(Yes)

Riders

(N=220)

(Yes)

Non-Riders

(N=64)

Spanish 40.0% 40.6%

Other 60.0% 59.4%

TOTAL 100% 100%

Total

Riders

(N=1,294)

Total

Non-Riders

(N=401)

Yes 220 64

No 1074 337

TOTAL 1,294 401

(Yes)

Riders

(N=220)

(Yes)

Non-Riders

(N=64)

Spanish 88 26

Other 132 38

TOTAL 220 64

Race/Ethnicity and Non-Minority/Minority


0%

10%

20%

30%

40%

50%

60%

Riders (N=1,294)

Non-Riders (N=401)

0%

10%

20%

30%

40%

50%

60%

Riders (N=1,294)

Non-Riders (N=401)

Race/Ethnicity and Non-Minority/Minority


Riders (N=1,294) Riders (N=1,294) Non-Riders (N=401) Non-Riders (N=401)

White 33.4% 432 56.6% 227

African-American/

Black48.8% 632 25.2% 101

Asian 3.0% 39 2.7% 11

Hispanic/Latino 5.6% 72 4.7% 19

Other/Refused 9.2% 119 10.7% 43

TOTAL 100.0% 1294 100.0% 401

Non-Minority 33.4% 432 56.6% 227

Minority 57.4% 743 32.7% 131

Other/Refused 9.2% 119 10.7% 43

TOTAL 100.0% 1294 100.0% 401

Household Income


0%

10%

20%

30%

Riders (N=1,294)

Non-Riders (N=401)

0%

10%

20%

30%

40%

50%

60%

Riders (N=1,294)

Non-Riders (N=401)

Household Income


Riders (N=1,294) Riders (N=1,294) Non-Riders (N=401) Non-Riders (N=401)

Under $15,000 198 15.3% 38 9.5%

$15,000 to <$25,000 182 14.1% 35 8.7%

$25,000 to <$35,000 168 13.0% 25 6.2%

$35,000 to <$50,000 186 14.4% 40 10.0%

$50,000 to <$75,000 150 11.6% 51 12.7%

$75,000 or More 218 16.8% 110 27.4%

Don’t Know/Refused 192 14.8% 102 25.4%

TOTAL 1,294 100% 401 100%

Under $35,000 548 42.3% 98 24.4%

$35,000 or More 554 42.8% 201 50.1%

Don’t Know/Refused 192 14.8% 102 25.4%

TOTAL 1,294 100% 401 100%

Race/Ethnicity by Household Income

(Rider Responses N=1,294)


0%

10%

20%

30%

40%

50%

60%

70%

Under $35,000 $35,000 or more Don't know/Refused



Under

$35,000

(N=548)

Under

$35,000

(N=548)

$35,000 or

more

(N=554)

$35,000 or

more

(N=554)

Don’t

Know/

Refused

(N=192)

Don’t

Know/

Refused

(N=192)

White 21.4% 117 44.8% 248 34.9% 67

African-American/

Black61.5% 337 38.3% 212 43.2% 83

Asian 2.0% 11 3.8% 21 3.6% 7

Hispanic/Latino 6.6% 36 5.1% 28 4.2% 8

Other/Refused 8.6% 47 8.1% 45 14.1% 27

TOTAL 100% 548 100% 554 100% 192


(Non-Rider Responses N=401)


0%

10%

20%

30%

40%

50%

60%

70%

80%




Under

$35,000

(N=98)

Under

$35,000

(N=98)

$35,000 or

more

(N=201)

$35,000 or

more

(N=201)

Don’t

Know/

Refused

(N=102)

Don’t

Know/

Refused

(N=102)

White 46.9% 46 66.7% 134 46.1% 47

African-American/

Black34.7% 34 17.4% 35 31.4% 32

Asian 3.1% 3 2.0% 4 3.9% 4

Hispanic/Latino 7.1% 7 3.5% 7 4.9% 5

Other/Refused 8.2% 8 10.4% 21 13.7% 14

TOTAL 100% 98 100% 201 100% 102

Mode by Race/Ethnicity



0%

10%

20%

30%

40%

50%

60%

70%

80%

White African-American/Black

Asian Hispanic/Latino

Other/Refused



Broad

Street Line

(N=411)

Broad

Street Line

(N=411)

Market-

Frankford

Line

(N=413)

Market-

Frankford

Line

(N=413)

City Bus

(N=459)

City Bus

(N=459)

White 24.1% 99 29.3% 121 22.4% 103

African-

American/

Black

57.7% 237 48.9% 202 58.6% 269

Asian 3.4% 14 3.1% 13 2.0% 9

Hispanic/

Latino5.6% 23 9.4% 39 6.1% 28

Other/

Refused9.2% 38 9.2% 38 10.9% 50

TOTAL 100% 411 100% 413 100% 459



Suburban

Trolley

(N=206)

Suburban

Trolley

(N=206)

Frontier Bus

(N=99)

Frontier Bus

(N=99)

City Trolley

(N=258)

City Trolley

(N=258)

White 21.8% 45 25.3% 25 14.0% 36

African-

American/

Black

63.1% 130 60.6% 60 65.9% 170

Asian 3.9% 8 1.0% 1 1.2% 3

Hispanic/

Latino4.9% 10 4.0% 4 5.4% 14

Other/

Refused6.3% 13 9.1% 9 13.6% 35

TOTAL 100% 206 100% 99 100% 258



Regional Rail

(N=506)

Regional Rail

(N=506)

Victory Bus

(N=100)

Victory Bus

(N=100)

White 46.0% 233 25.0% 25

African- American/

Black37.4% 189 63.0% 63

Asian 2.8% 14 3.0% 3


Other/Refused 10.3% 52 8.0% 8

TOTAL 100% 506 100% 100

Mode by Non-Minority/Minority



0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Non-Minority Minority Other/Refused



Broad

Street Line

(N=411)

Broad

Street Line

(N=411)

Market-

Frankford

Line

(N=413)

Market-

Frankford

Line

(N=413)

City Bus

(N=459)

City Bus

(N=459)

Non-Minority 24.1% 99 29.3% 121 22.4% 103

Minority 66.7% 274 61.5% 254 66.7% 306

Other/

Refused9.2% 38 9.2% 38 10.9% 50

TOTAL 100% 411 100% 413 100% 459



Suburban

Trolley

(N=206)

Suburban

Trolley

(N=206)

Frontier Bus

(N=99)

Frontier Bus

(N=99)

City Trolley

(N=258)

City Trolley

(N=258)

Non-Minority 21.8% 45 25.3% 25 14.0% 36

Minority 71.8% 148 65.7% 65 72.5% 187

Other/

Refused6.3% 13 9.1% 9 13.6% 35

TOTAL 100% 206 100% 99 100% 258



Regional Rail

(N=506)

Regional Rail

(N=506)

Victory Bus

(N=100)

Victory Bus

(N=100)

Non-Minority 46.0% 233 25.0% 25

Minority 43.7% 221 67.0% 67

Other/

Refused10.3% 52 8.0% 8

TOTAL 100% 506 100% 100

Race/Ethnicity by Transit Division



0%

10%

20%

30%

40%

50%

60%

70%

80%

Overall City Transit

Division

Suburban Transit

Division

Regional Rail

Division



Other/Refused

Race/Ethnicity by Transit Division


City Transit

Division

(N=1,541)

City Transit

Division

(N=1,541)

Suburban

Transit

Division

(N=405)

Suburban

Transit

Division

(N=405)

Regional Rail

Division

(N=506)

Regional Rail

Division

(N=506)

White 23.3% 359 23.5% 95 46.0% 233

African-

American/

Black

57.0% 878 62.5% 253 37.4% 189

Asian 2.5% 39 3.0% 12 2.8% 14

Hispanic/

Latino6.7% 104 3.7% 15 3.6% 18

Other/

Refused10.4% 161 7.4% 30 10.3% 52

TOTAL 100% 1541 100% 405 100% 506

Non-Minority/Minority by Transit Division



0%

10%

20%

30%

40%

50%

60%

70%

80%


Division

Suburban Transit

Division

Regional Rail

Division

Non-Minority Minority Other/Refused

Non-Minority/Minority by Transit Division


City Transit

Division

(N=1,541)

City Transit

Division

(N=1,541)

Suburban

Transit

Division

(N=405)

Suburban

Transit

Division

(N=405)

Regional Rail

Division

(N=506)

Regional Rail

Division

(N=506)

Non-Minority 23.3% 359 23.5% 95 46.0% 233

Minority 66.3% 1,021 69.1% 280 43.7% 221

Other/

Refused10.4% 161 7.4% 30 10.3% 52

TOTAL 100% 1,541 100% 405 100% 506

0%

10%

20%

30%

40%

50%

60%

70%

Under $35,000 $35,000 or more Don't Know/Refused

Mode by Household Income





Broad

Street Line

(N=411)

Broad

Street Line

(N=411)

Market-

Frankford

Line (N=413)

Market-

Frankford

Line (N=413)

City Bus

(N=459)

City Bus

(N=459)

Under

$35,00050.6% 208 46.0% 190 48.8% 224

$35,000 or

more36.7% 151 42.4% 175 38.1% 175

Don’t Know/

Refused12.7% 52 11.6% 48 13.1% 60

TOTAL 100% 411 100% 413 100% 459



Suburban

Trolley

(N=206)

Suburban

Trolley

(N=206)

Frontier Bus

(N=99)

Frontier Bus

(N=99)

City Trolley

(N=258)

City Trolley

(N=258)

Under

$35,00053.4% 110 59.6% 59 56.6% 146

$35,000 or

more32.5% 67 26.3% 26 31.4% 81

Don’t Know/

Refused14.1% 29 14.1% 14 12.0% 31

TOTAL 100% 206 100% 99 100% 258



Regional Rail

(N=506)

Regional Rail

(N=506)

Victory Bus

(N=100)

Victory Bus

(N=100)

Under $35,000 27.1% 137 49.0% 49

$35,000 or more 57.1% 289 33.0% 33

Don’t Know/Refused 15.8% 80 18.0% 18

TOTAL 100% 506 100% 100

Household Income by Transit Division



0%

10%

20%

30%

40%

50%

60%

70%


Division

Suburban Transit

Division

Regional Rail

Division

Under $35,000 $35,000 or more Don't Know/Refused

Household Income by Transit Division


City Transit

Division

(N=1,541)

City Transit

Division

(N=1,541)

Suburban

Transit

Division

(N=405)

Suburban

Transit

Division

(N=405)

Regional Rail

Division

(N=506)

Regional Rail

Division

(N=506)

Under

$35,00049.8% 768 53.8% 218 27.1% 137

$35,000 or

more37.8% 582 31.1% 126 57.1% 289

Don’t Know/

Refused12.4% 191 15.1% 61 15.8% 80

TOTAL 100% 1541 100% 405 100% 506

Travel Frequency Overall


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Daily Monthly

Riders (N=1,294)

Riders

(N=1,294)

Riders

(N=1,294)

Daily 78.8% 1020

Weekly 13.9% 180

Monthly 3.1% 40

Infrequently 4.2% 54

TOTAL 100% 1,294

0%

10%

20%

30%

40%

50%

60%

70%



Other/Refused

Travel Frequency by Race/Ethnicity


(N=1,294)

Travel Frequency by Race/Ethnicity


Daily

(N=1,020)

Daily

(N=1,020)

Weekly

(N=180)

Weekly

(N=180)

Monthly

(N=40)

Monthly

(N=40)

Infrequently

(N=54)

Infrequently

(N=54)

White 32.3% 329 37.2% 67 35.0% 14 40.7% 22

African-

American/

Black

50.7% 517 42.2% 76 42.5% 17 40.7% 22

Asian 2.9% 30 3.9% 7 2.5% 1 1.9% 1

Hispanic/

Latino5.3% 54 7.8% 14 5.0% 2 3.7% 2

Other/

Refused8.8% 90 8.9% 16 15.0% 6 13.0% 7

TOTAL 100% 1020 100% 180 100% 40 100% 54

0%

10%

20%

30%

40%

50%

60%


Travel Frequency by Household Income


(N=1,294)

Travel Frequency by Household Income


Daily

(N=1,020)

Daily

(N=1,020)

Weekly

(N=180)

Weekly

(N=180)

Monthly

(N=40)

Monthly

(N=40)

Infrequently

(N=54)

Infrequently

(N=54)

Under $35,000 42.2% 430 42.8% 77 42.5% 17 44.4% 24

$35,000 or more 44.2% 451 38.3% 69 37.5% 15 35.2% 19

Don’t Know/

Refused13.6% 139 18.9% 34 20.0% 8 20.4% 11

TOTAL 100% 1020 100% 180 100% 40 100% 54

Travel Reason Overall


0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Work Pleasure School Other

Riders (N=1,294)

Main Reason for Taking SEPTA

Main Reason for

Taking SEPTA

Riders

(N=1,294)

Riders

(N=1,294)

Work 76.0% 983

Pleasure (Shopping,

Entertainment)6.0% 77

School 8.3% 107

Other 9.8% 127

TOTAL 100% 1,294

Travel Reason by Race/Ethnicity


0%

10%

20%

30%

40%

50%

60%

70%



Other/Refused

(N=1,294)

Travel Reason by Race/Ethnicity


Work

(N=983)

Work

(N=983)

Pleasure

(N=77)

Pleasure

(N=77)

School

(N=107)

School

(N=107)

Other

(N=127)

Other

(N=127)

White 33.3% 327 44.2% 34 40.2% 43 22.0% 28

African-

American/

Black

49.2% 484 45.5% 35 38.3% 41 56.7% 72

Asian 2.7% 27 1.3% 1 8.4% 9 1.6% 2

Hispanic/Latino 5.4% 53 2.6% 2 6.5% 7 7.9% 10

Other/Refused 9.4% 92 6.5% 5 6.5% 7 11.8% 15

TOTAL 100% 983 100% 77 100% 107 100% 127

0%

10%

20%

30%

40%

50%

60%

70%


Travel Reason by Household Income


(N=1,294)

Travel Reason by Household Income


Work

(N=983)

Work

(N=983)

Pleasure

(N=77)

Pleasure

(N=77)

School

(N=107)

School

(N=107)

Other

(N=127)

Other

(N=127)

Under $35,000 38.8% 381 54.5% 42 49.5% 53 56.7% 72

$35,000 or more 48.4% 476 28.6% 22 28.0% 30 20.5% 26

Don’t Know/

Refused12.8% 126 16.9% 13 22.4% 24 22.8% 29

TOTAL 100% 983 100% 77 100% 107 100% 127

Fare Used Overall


0%

10%

20%

30%

40%

50%

60%

Riders (N=1,294)

Fare Instrument Used Most

Fare Instrument

Used Most

Riders

(N=1,294)

Riders

(N=1,294)

TransPass* 45.0% 582

TrailPass* 17.4% 225

Tokens* 18.2% 235

Cash* 6.2% 80

Senior Pass* 6.4% 83

Cross County Pass 0.6% 8

Other 6.3% 81

TOTAL 100% 1,294

*Major fare instruments are indicated with

an asterisk.

Fare Used by Race/Ethnicity and Non-Minority/Minority


0%

10%

20%

30%

40%

50%

60%

TransPass TrailPass

Tokens Cash

Senior Pass Cross County Pass

0%

10%

20%

30%

40%

50%

60%

TransPass TrailPass

Tokens Cash


(N=1,294) (N=1,294)

Fare Used by Race/Ethnicity


White

(N=432)

White

(N=432)

African-

American/

Black

(N=632)

African-

American/

Black

(N=632)

Asian

(N=39)

Asian

(N=39)

TransPass* 30.8% 133 52.5% 332 43.6% 17

TrailPass* 25.0% 108 13.0% 82 25.6% 10

Tokens* 18.8% 81 16.6% 105 23.1% 9

Cash* 7.4% 32 6.2% 39 0% 0

Senior Pass* 7.4% 32 7.1% 45 0% 0

Cross County

Pass0% 0 0.9% 6 0% 0

Other 10.6% 46 3.6% 23 7.7% 3

TOTAL 100% 432 100% 632 100% 39

*Major fare instruments are indicated with an asterisk.

Fare Used by Race/Ethnicity


Hispanic/Latino

(N=72)

Hispanic/Latino

(N=72)

Other/Refused

(N=119)

Other/Refused

(N=119)

TransPass* 56.9% 41 49.6% 59

TrailPass* 11.1% 8 14.3% 17

Tokens* 18.1% 13 22.7% 27

Cash* 5.6% 4 4.2% 5

Senior Pass* 4.2% 3 2.5% 3

Cross County

Pass0% 0 1.7% 2

Other 4.2% 3 5.0% 6

TOTAL 100% 72 100% 119


Fare Used by Non-Minority/Minority


Non-Minority

(N=432)

Non-Minority

(N=432)

Minority

(N=743)

Minority

(N=743)

Other/Refuse

d (N=103)

Other/Refuse

d (N=103)

TransPass* 30.8% 133 52.5% 390 49.6% 59

TrailPass* 25.0% 108 13.5% 100 14.3% 17

Tokens* 18.8% 81 17.1% 127 22.7% 27

Cash* 7.4% 32 5.8% 43 4.2% 5

Senior Pass* 7.4% 32 6.5% 48 2.5% 3

Cross County

Pass0% 0 0.8% 6 1.7% 2

Other 10.6% 46 3.9% 29 5.0% 6

TOTAL 100% 432 100% 743 100% 119


Fare Used by Transit Division


0%

10%

20%

30%

40%

50%

60%

70%

City Transit Division Suburban Transit

Division

Regional Rail Division

TransPass TrailPass

Tokens Cash


(N=2,452)

Fare Used by Transit Division


City Transit

Division

(N=1,541)

City Transit

Division

(N=1,541)

Suburban

Transit

Division

(N=405)

Suburban

Transit

Division

(N=405)

Regional Rail

Division

(N=506)

Regional Rail

Division

(N=506)

TransPass* 55.5% 856 52.6% 213 29.1% 147

TrailPass* 8.4% 129 15.6% 63 38.1% 193

Tokens* 19.9% 307 18.5% 75 8.7% 44

Cash* 4.5% 69 6.7% 27 6.9% 35

Senior Pass* 7.1% 109 3.5% 14 5.5% 28

Cross County

Pass0.6% 9 1.2% 5 1.2% 6

Other 4.0% 62 2.0% 8 10.5% 53

TOTAL 100% 1541 100% 405 100% 506


Fare Used by Household Income


(N=1,294)

0%

10%

20%

30%

40%

50%

60%

70%


TransPass TrailPass

Tokens Cash


Fare Used by Household Income


Under

$35,000

(N=548)

Under

$35,000

(N=548)

$35,000 or

more

(N=554)

$35,000 or

more

(N=554)

Don’t

Know/Refuse

d (N=192)

Don’t

Know/Refuse

d (N=192)

TransPass* 52.4% 287 38.3% 212 43.2% 83

TrailPass* 8.8% 48 27.1% 150 14.1% 27

Tokens* 20.8% 114 15.9% 88 17.2% 33

Cash* 6.6% 36 5.1% 28 8.3% 16

Senior Pass* 7.3% 40 4.7% 26 8.9% 17

Cross County

Pass0.5% 3 0.7% 4 0.5% 1

Other 3.6% 20 8.3% 46 7.8% 15

TOTAL 100% 548 100% 554 100% 192


Transfer Purchase Overall


0%

10%

20%

30%

40%

50%

60%

Yes No

Riders Using Tokens and/or Cash

(N=315)

Transfer

Purchase

(Tokens and Cash)

Riders

(N=315)

(Tokens and Cash)

Riders

(N=315)

Yes 47% 148

No 53% 167

TOTAL 100% 315

Transfer Purchase by Race/Ethnicity


Yes

(N=148)

Yes

(N=148)

No

(N=167)

No

(N=167)

White 23.6% 35 46.7% 78

African-American/

Black57.4% 85 35.3% 59

Asian 3.4% 5 2.4% 4



TOTAL 100% 148 100% 167

0%

10%

20%

30%

40%

50%

60%

Yes No

(N=315)

Transfer Purchase by Non-Minority/Minority


(N=315)

Yes

(N=148)

Yes

(N=148)

No

(N=167)

No

(N=167)

Non-Minority 23.6% 35 46.7% 78

Minority 64.9% 96 44.3% 74


TOTAL 100% 148 100% 1670%

10%

20%

30%

40%

50%

60%

70%

Yes No

0%

10%

20%

30%

40%

50%

60%

70%

Yes No

Transfer Purchase by Transit Division


(N=557)

Yes

(N=295)

Yes

(N=295)

No

(N=262)

No

(N=262)

City Transit

Division67.5% 199 67.6% 177

Suburban

Transit

Division

22.0% 65 14.1% 37

Regional Rail

Division10.5% 31 18.3% 48

TOTAL 100% 295 100% 262

Transfer Purchase by Household Income


(N=315)

Yes

(N=148)

Yes

(N=148)

No

(N=167)

No

(N=167)

Under $35,000 56.1% 83 40.1% 67

$35,000 or more 27.0% 40 45.5% 76

Don’t Know/

Refused16.9% 25 14.4% 24

TOTAL 100% 148 100% 167

0%

10%

20%

30%

40%

50%

60%

70%

Yes No

Methodology


1. Quotas

A. Increased target completions for key modes

B. Established quotas for key mode subsets, such as Bus Divisions

2. Asked Riders to Participate in the Survey

A. Intercepted SEPTA riders to request phone numbers

B. Used gift card drawing to reward participation

C. Researched and scheduled locations to ensure quotas would be met for each mode

D. Conducted quality control procedures to ensure data validity and reliability

3. Conducted Phone Survey

A. Surveyed random sample of households in Region for non-riders and riders

B. 1,695 riders provided 2,853 responses on individual modes

4. Survey Questions

A. Matched 2012 questions

B. Added questions regarding access to SEPTA online information, and mode of travel to

SEPTA and from SEPTA to final destination

C. Riders were asked about experience in last seven days

D. Survey was translated into Spanish for Spanish-speaking households

Completed Mode Interviews


* Did not reach target

Completions Target

City Non-Rider 200 200

Suburban Non-Rider 201 200

Non-Rider Subtotal 401 400

Mode Intercepts Completions Target

Broad Street 932 411 400

Market/Frankford El 838 413 400

City Bus - Northern Division

1,102

201 200

City Bus - Southern Division 206 200

City Bus - Multi Divisions 52 50

Suburban Trolleys 483 206 200

Frontier Bus* 694 99 100

City Trolley - Subway Surface421

208 200

City Trolley - Route 15 50 50

Regional Rail 1,468 506 500

Victory Bus 416 100 100

Rider Subtotal 2,452 2,400

TOTAL 6,354 2,853 2,800

Rider Demographics


Location % N

Philadelphia 69% 889

Suburbs 27% 353

Other 4% 52

TOTAL 100% 1,294

Suburban Counties

- Delaware 43% 152

- Montgomery 42% 149

- Chester 5% 19

- Bucks 9% 33

Suburban Total 100% 353

Age % N

18 to 25 17% 219

26 to 35 24% 307

36 to 45 18% 231

46 to 55 20% 264

56 to 65 15% 194

66 to 75 5% 61

75 or Older 1% 10

Refused 1% 8

TOTAL 100% 1,294

Rider Demographics


Household Income % N

Under $15,000 15% 198

$15,000 to <$25,000 14% 182

$25,000 to <$35,000 13% 168

$35,000 to <$50,000 14% 186

$50,000 to <$75,000 12% 150

$75,000 to $100,000 6% 84

$100,000 or more 10% 134

Don’t Know/Refused 15% 192

TOTAL 100% 1,294

Ethnicity % N

White 33% 432

African-American/Black 49% 632

Asian 3% 39

Hispanic/Latino 6% 72

Other/Refused 9% 119

TOTAL 100% 1,294

Gender % N

Female 62% 797

Male 38% 497

TOTAL 100% 1,294

Exhibit D

FARE PROPOSAL

Southeastern Pennsylvania

Transportation Authority

INSTRUMENT CURRENT PROPOSED CHANGE PERCENT

Cash 2.25$ 2.50$ 0.25$ 11.1%

Token 1.80$ 2.00$ 0.20$ 11.1%

Transfer 1.00$ 1.00$ -$ 0.0%

Weekly Pass 24.00$ 25.50$ 1.50$ 6.3%

Monthly Pass 91.00$ 96.00$ 5.00$ 5.5%

School Weekly Pass 18.10$ 19.20$ 1.10$ 6.1%

Day Pass 8.00$ 9.00$ 1.00$ 12.5%

Disabled Fare 1.00$ 1.25$ 0.25$ 25.0%

CTD Avg. Fare 1.26$ 1.35$ 0.09$ 7.1%

STD Avg. Fare 1.33$ 1.36$ 0.03$ 2.3%

TICKETS CURRENT PROPOSED CHANGE PERCENT

Peak 1 4.75$ 5.25$ 0.50$ 10.5%

Peak 2 4.75$ 5.25$ 0.50$ 10.5%

Peak 3 5.75$ 6.00$ 0.25$ 4.3%

Peak 4 6.50$ 6.75$ 0.25$ 3.8%

Peak NJ 9.00$ 9.25$ 0.25$ 2.8%

Off Peak 1 3.75$ 4.25$ 0.50$ 13.3%

Off Peak 2 3.75$ 4.25$ 0.50$ 13.3%

Off Peak 3 5.00$ 5.25$ 0.25$ 5.0%

Off Peak 4 5.00$ 5.25$ 0.25$ 5.0%

Off Peak NJ 9.00$ 9.25$ 0.25$ 2.8%

Ten Trip 1 38.00$ 40.00$ 2.00$ 5.3%

Ten Trip 2 45.00$ 47.50$ 2.50$ 5.6%

Ten Trip 3 54.50$ 57.50$ 3.00$ 5.5%

Ten Trip 4 62.50$ 65.00$ 2.50$ 4.0%

Ten Trip NJ 80.00$ 82.50$ 2.50$ 3.1%

FARE PROPOSAL

TRANSIT FARES

REGIONAL RAIL FARES

TRAILPASSES CURRENT PROPOSED CHANGE PERCENT

Weekly 1 27.25$ 28.25$ 1.00$ 3.7%

Weekly 2 36.50$ 39.00$ 2.50$ 6.8%

Weekly 3 44.00$ 47.00$ 3.00$ 6.8%

Weekly 4 53.00$ 55.75$ 2.75$ 5.2%

Monthly 1 101.00$ 105.00$ 4.00$ 4.0%

Monthly 2 135.00$ 144.00$ 9.00$ 6.7%

Monthly 3 163.00$ 174.00$ 11.00$ 6.7%

Monthly 4 191.00$ 204.00$ 13.00$ 6.8%

Weekly Cross County 29.00$ 30.75$ 1.75$ 6.0%

Cross County Pass 109.00$ 115.00$ 6.00$ 5.5%

RRD Avg. Fare 4.11$ 4.42$ 0.31$ 7.5%

CURRENT PROPOSED CHANGE PERCENT

Cash 4.00$ 4.25$ 0.25$ 6.3%

Group 4.00$ 4.25$ 0.25$ 6.3%

Cash 4.00$ 4.25$ 0.25$ 6.3%

Tokens Two + $0.40 Two + $0.25

TrailPass Zone 2 Zone 2

PARATRANSIT - ADA

PARATRANSIT - SHARED RIDE

Exhibit E

TRANSIT TRANSPASS USE

WEEKLY TRANSPASS

UNIQUE PASS AVG. USE

WEEK PASSES USE PER PASS

Feb 13-19 2017 56,719 1,181,454 20.8

ANNUALIZED 2,949,388 61,435,608 20.8

MONTHLY TRANSPASS

UNIQUE PASS AVG. USE

WEEK PASSES USE PER PASS

Feb 13-19 2017 38,020 624,138 16.4

ANNUALIZED 456,240 32,455,176 71.1

ANNUAL PERCENT

PASS TYPE PASS USE TOTAL

WEEKLY 61,435,608 65%

MONTHLY 32,455,176 35%

TOTAL 93,890,784 100%

WEEKLY PASS AVERAGE AVERAGE

TRANSPASS PRICE USE FARE

CURRENT $24.00 20.8 $1.15

PROPOSED $25.50 20.8 $1.22

MONTHLY PASS AVERAGE AVERAGE

TRANSPASS PRICE USE FARE

CURRENT $91.00 71.1 $1.28

PROPOSED $96.00 71.1 $1.35

TRANSPASS CURRENT PROPOSED

WEEKLY $1.15 $1.22

X PERCENT 65% 65%

MONTHLY $1.28 $1.35

X PERCENT 35% 35%

AVERAGE FARE $1.20 $1.27

Note: Above TransPass totals based on transit fare collection data

from sampled week February 13 - 19, 2017.

ANNUAL TRANSPASS USE

WEEKLY AVERAGE FARE CALCULATION

MONTHLY AVERAGE FARE CALCULATION

TRANSPASS AVERAGE FARE CALCULATION

TRANSIT TRANSPASS USE

Exhibit F

GIS MAPPING – CURRENT &

PROPOSED SALES LOCATIONS IN

LOW-INCOME AREAS

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Exhibit G

GIS MAPPING – CURRENT &

PROPOSED SALES LOCATIONS IN

MINORITY AREAS

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mn o p q r s t uv n p u wx p y w r z y w y { pn | } m ~ rv � o � � o p r y o�� | r p u q yv ~n | | ov u w x m o p � r x � y w y � u � r � r y p � � w u | y w r � � � � �� r w y u � r z � y q r � �v q � o z r � � u � � yv u q � � y w uv n � n � o � y w u n v �~ o p p rv w p r � u n v y � | uv n p u wx p y w r u � � � �� $ � ! F # ) *

Exhibit H

PUBLIC NOTICE OF FARE

PROPOSAL & HEARING DATES

NOTICE OF PUBLIC HEARINGSFiscal Year 2018 Operating Budget and Fiscal Years 2019-2023 Financial Plan and the Selected Tariff Changes and Proposed Fare Increases

The Southeastern Pennsylvania Transportation Authority (SEPTA) has scheduled public hearings on the Proposed Operating Budget for the Fiscal Year ending June 30, 2018 (Fiscal Year 2018) and the Five Year Financial Plan. The Operating Budget proposal includes fare changes as listed below.

THE SCHEDULE OF PUBLIC HEARINGS WILL BE HELD AS FOLLOWS:Delaware Co. Court House County Council Room – 1st Fl. 201 W. Front Street Media, PA 19063 Wednesday, April 19, 20172:00pm & 6:00pm

SUMMARY OF PROPOSED FARE CHANGES EFFECTIVE JULY 1, 2017

TARIFF #1 CITY TRANSIT DIVISIONFare increase presented above

$.50 Cross County transfer fee is eliminated

TransPasses valid on weekends and major holidays for travel on the railroad

Once SEPTA KEY is fully operational the following changes will be implemented:

• Transfers will only be available via SEPTA Key Card, paper transfer eliminated

• Disabled Fare only available via use of SEPTA Key Card containing photo ID

• Senior rides only available upon swiping a valid PA Driver’s license, PA issued photo ID card or tapping a SEPTA Senior Key Card. Medicare, blue/yellow senior citizen cards will no longer be valid

TARIFF #155 SUBURBAN TRANSIT DIVISIONFare increase presented above

NHSL premium fares removed and replaced with standard transit fare

Routes 123, 124, 125 and 150 premium fares removed and replaced with standard transit fare


• Transfers will only be available via SEPTA Key Card, paper transfer eliminated


• Senior rides only available upon swiping a valid PA Driver’s license, PA issued photo ID card or tapping a SEPTA Senior Key Card. Medicare, blue/yellow senior citizens cards will no longer be valid

TARIFF #154 RAILROAD DIVISIONFare increase presented above

SEPTA/NJT joint monthly pass is eliminated



• Senior rides only available with the presentation of a valid PA Driver’s license, PA issued photo ID card or SEPTA Senior Key Card - Senior $1.00 fare to be eliminated with implementation of SEPTA Key on Regional Rail

• Ten trip fare is eliminated and replaced with discounted one way fare via SEPTA Key Card with stored value

TARIFF #112 PATCOFare increase presented above

Once SEPTA KEY is operational the following changes will be implemented:

• Joint fare discount is eliminated

• PATCO Freedom Card can be used on SEPTA for fare payment

TARIFF #132 INTERDIVISIONALFare increase presented above

TransPasses valid on weekends and major holidays for travel on the railroad

TARIFF #168 PARKINGFare increase presented above

Once SEPTA KEY is operational the following changes will be implemented:

• Ability to use SEPTA adult tokens for partial payment is eliminated once new equipment is installed and operational

• Long term parking rates are established where overnight parking is permitted

• Surface lot daily fee increases from $1.00 to $1.25

TARIFF #229 PARATRANSIT-ADAFare increase presented above

Once SEPTA KEY is operational the adult token will no longer be accepted as partial payment of fare

TARIFF #146 DEMAND RESPONSE SERVICE (Shared Ride Program)

Fare increase presented above

SEE TARIFFS FOR ADDITIONAL INFORMATION

TRANSIT DIVISION CURRENT PROPOSED SEPTA KEYCash/Quick Trip $2.25 $2.50 $2.50 SEPTA token $1.80 $2.00 NA Cash via SEPTA Key Card (Replaces SEPTA Token) NA NA $2.00

Cash Transfer Fee $1.00 $1.00 NA Transfer Fee via SEPTA Key Card (Replaces Paper Transfer)

NA NA $1.00

Weekly TransPass $24.00 $25.50 $25.50 Monthly TransPass $91.00 $96.00 $96.00 Convenience Pass $8.00 $9.00 $9.00 Disabled Fare $1.00 $1.25 $1.25PATCO Joint Fare $3.10 $3.50 $4.00Paratransit/Shared Ride $4.00 $4.25 $4.25Frankford Garage Monthly Permit $42.75 $45.00 $45.00

Montgomery Co. Human Services CenterCommunity Room Main Floor1430 DeKalb Street Norristown, PA 19404Tuesday, April 25, 2017 2:00pm & 6:00pm

Southeastern Pennsylvania Transportation Authority Board Room 1234 Market Street Philadelphia, PA 19107Monday, April 24, 201711:00am & 5:00pm

West Chester Borough HallCouncil Chambers 401 E. Gay Street West Chester, PA 19380Friday, April 21, 20172:00pm & 6:00pm

Bucks Co. Free LibraryPearl Buck Room150 S. Pine StreetDoylestown, PA 18901Thursday, April 20, 20172:00pm & 6:00pm

RAILROAD DIVISION CURRENT PROPOSED SEPTA KEY

FARE KIOSK

Weekly TrailPass Zone 1 $27.25 $28.25 $28.25 $28.25



Weekly TrailPass Anywhere $53.00 $55.75 $55.75 $55.75

Monthly TrailPass Zone 1 $101.00 $105.00 $105.00 $105.00



Monthly TrailPass Anywhere $191.00 $204.00 $204.00 $204.00

Weekly Cross County $29.00 $30.75 $30.75 NA

Monthly Cross County $109.00 $115.00 $115.00 NA

RAILROAD DIVISION CURRENT PROPOSED SEPTA

KEYFARE KIOSK

ON BOARD**

Ten Trip Zone 1 $38.00 $40.00Replaced

by SEPTA

KeyCard

Replacedby

SEPTA KeyCard

NA

Ten Trip Zone 2 $45.00 $47.50 NA



Ten Trip Zone NJ $80.00 $82.50 NA

Weekday Zone 1 $4.75 $5.25 $4.00 $5.25 $7.00

Weekday Zone 2 $4.75 $5.25 $4.75 $5.25 $7.00

Weekday Zone 3 $5.75 $6.00 $5.75 $6.00 $8.00

Weekday Zone 4 $6.50 $6.75 $6.50 $6.75 $9.00

Weekday Zone NJ $9.00 $9.25 $8.25 $9.25 $11.00

Evening /Weekend Zone 1 $3.75 $4.25 $4.00 $4.25 $6.00




Evening /Weekend Zone NJ $9.00 $9.25 $8.25 $9.25 $11.00

Persons wishing to file written comments may forward them to the Director of Operating Budget, Southeastern Pennsylvania Transportation Authority, 1234 Market St., 9th Floor, Philadelphia, PA 19107 by May 1, 2017 so that they may be forwarded to the Hearing Examiner. Comments can also be sent via E-mail to [email protected] desiring to present extensive comments and testimony are encouraged to do so in writing as the time for individual testimony may be limited in order to accommodate all who wish to speak. SEPTA will provide a sign language interpreter at the public hearings upon written request received no later than April 1, 2017. Written requests can be mailed to the Director of Operating Budget at the address above. On or about March 19, 2017, members of the public may obtain a copy of the proposed Operating Budget and Financial Plan at SEPTA’s website www.septa.org or by requesting a copy in writing from the Director of Operating Budget at the address listed above.

**Effective with launch of SEPTA Key on the Railroad DivisionNA= Not Applicable SEPTA Key = Payment via SEPTA smart media cardSEPTA will provide 60 days notice of effective date of SEPTA KEY fares and/or instrument changes

RAILROAD DIVISION CURRENT PROPOSED SEPTA

KEYFARE KIOSK

ON BOARD**

Intermediate One Way $3.50 $3.75 $3.75 NA $5.00

Intermediate One Way Half Fare $1.75 $1.75 $1.75 NA $1.75

Via Center City Phila. $8.50 $9.25 $9.25 NA $11.00

Via Center City Phila. Half Fare $4.25 $4.50 $4.50 NA $5.50

Independence Pass $12.00 $13.00 $13.00 $13.00 $13.00

Family Independence Pass $29.00 $30.00 $30.00 $30.00 $30.00

Senior Citizen outside PA.

$1.75-$4.25 $1.75-$4.50 $1.75-

$4.50 NA $1.75-$4.50

Child/Disabled (Cash) $1.75-$5.00 $1.75-$5.50 NA NA $1.75-

$5.50

RRD Surface lot daily parking fee** $1.00 $1.25 $1.25 NA NA

RRD Surface lot monthly parking permit $20.00 $25.00 $25.00 NA NA

Lansdale Garage NA $2.00 NA $2.00

CHANGES ARE BEING PROPOSED FOR THE FOLLOWING TARIFFS:

Exhibit I

PUBLIC NOTICE (IN SPANISH) OF

FARE PROPOSAL & HEARING DATES

AVISO DE AUDIENCIAS PÚBLICASPresupuesto Operacional del Año Fiscal 2018 y Ejercicios Fiscales 2019-2023 del Plan Financiero, los Cambios Tarifarios Seleccionados y los Propuestos Aumentos de Tarifas

La Autoridad de Transporte del Sureste de Pensilvania (SEPTA) tiene programadas unas audiencias públicas sobre el proyecto de Presupuesto Operacional para el Año Fiscal que termina el 30 de junio de 2018 (Año Fiscal 2018) y el Plan Financiero de Cinco Años. La propuesta del Presupuesto Operacional incluye los cambios de tarifas que se

enumeran en este documento.EL CALENDARIO DE AUDIENCIAS PÚBLICAS ES EL SIGUIENTE:

RESUMEN DE LOS CAMBIOS DE TARIFAS PROPUESTAS A PARTIR DEL 1 DE JULIO DE 2017

DIVISIÓN DE TRÁNSITO ACTUAL PROPUESTO TARJETASEPTA KEY

Efectivo/Viaje Rápido $2.25 $2.50 $2.50 Token (Ficha) $1.80 $2.00 NA Efectivo con Tarjeta SEPTA Key (Reemplaza la Ficha)

NA NA $2.00

Transfer en Efectivo $1.00 $1.00 NA Transfer con Tarjeta SEPTA Key (Reemplaza el Transfer de papel)

NA NA $1.00

TransPass Semanal $24.00 $25.50 $25.50 TransPass Mensual $91.00 $96.00 $96.00 Pase de Conveniencia $8.00 $9.00 $9.00 Discapacidad en Efectivo $1.00 $1.25 $1.25PATCO Precio Combinado $3.10 $3.50 $4.00Paratransit/Shared Ride (Viaje Compartido) $4.00 $4.25 $4.25

Garaje de Frankford Permiso Mensual $42.75 $45.00 $45.00

Montgomery Co. Human Services CenterSalón Comunitario 1430 DeKalb Street Norristown, PA 19404 Martes, 25 de abril, 2017 2:00pm & 6:00pm

La Autoridad de Transportación del Sudeste de Pennsylvania (SEPTA) Sala de Juntas 1234 Market Street Philadelphia, PA 19107Lunes, 24 de abril, 201711:00am & 5:00pm

West Chester Borough HallCouncil Chambers 401 E. Gay Street West Chester, PA 19380 Viernes, 21 de abril, 20172:00pm & 6:00pm

Biblioteca Bucks Co. Sala Pearl Buck 150 S. Pine StreetDoylestown, PA 18901Jueves, 20 de abril, 20172:00pm & 6:00pm

DIVISIÓN TREN REGIONAL ACTUAL PROPUESTO

TARJETASEPTA

KEYMÁQUINA DE PAGO

TrailPass Semanal Zona 1 $27.25 $28.25 $28.25 $28.25



TrailPass Semanal a Todas Partes $53.00 $55.75 $55.75 $55.75

TrailPass Mensual Zona 1 $101.00 $105.00 $105.00 $105.00



TrailPass Mensual a Todas Partes $191.00 $204.00 $204.00 $204.00

Pase Cross County Semanal $29.00 $30.75 $30.75 NA

Pase Cross County Mensual $109.00 $115.00 $115.00 NA


TARJETA SEPTA

KEYMÁQUINA DE PAGO

A BORDO**

Diez Viajes Zona 1 $38.00 $40.00Reem-plazado

por tarjeta SEPTA

Key

Reem-plazado

por tarjeta SEPTA

Key

NADiez Viajes Zona 2 $45.00 $47.50 NADiez Viajes Zona 3 $54.50 $57.50 NADiez Viajes Zona 4 $62.50 $65.00 NADiez Viajes Zona NJ $80.00 $82.50 NA

Día Laborable Zona 1 $4.75 $5.25 $4.00 $5.25 $7.00




Día Laborable Zona NJ $9.00 $9.25 $8.25 $9.25 $11.00

Noche/Fin de Semana Zona 1 $3.75 $4.25 $4.00 $4.25 $6.00




Noche/Fin de Semana Zona NJ $9.00 $9.25 $8.25 $9.25 $11.00

Las personas que deseen presentar comentarios por escrito pueden remitirlos al Director of Operating Budget, Southeastern Pennsylvania Transportation Authority, 1234 Market St., 9th Floor, Philadelphia, PA 19107 antes del 1 de mayo de 2017 para que puedan ser enviados al Examinador de Audiencias. Los comentarios también pueden ser enviados por correo electrónico a [email protected]. Se anima a las personas que deseen presentar comentarios y testimonios extensos a hacerlo por escrito, ya que el tiempo de testimonio individual es limitado para acomodar a todos los que desean participar. SEPTA proporcionará un intérprete de español en las audiencias públicas por petición escrita recibida a más tardar el 1 de abril de 2017. Las solicitudes escritas pueden ser enviadas por correo al Director of Operating Budget en la dirección indicada más arriba. Sobre el 19 de marzo de 2017, los miembros del público podrán obtener una copia del Presupuesto de Operacional y el Plan Financiero propuesto en la página web de SEPTA www.septa.org o solicitando una copia por escrito al Director of Operating Budget a la dirección mencionada anteriormente.

**Efectivo con el lanzamiento de la Tarjeta SEPTA Key en Tren RegionalNA= No Aplicable SEPTA Key = Pago con Tarjeta SEPTA Key SEPTA avisará con 60 días de antelación la fecha en la que la Tarjeta SEPTA Key estará operativa.


TARJETA SEPTA

KEYMÁQUINA DE PAGO

A BORDO**

Intermedio Ida $3.50 $3.75 $3.75 NA $5.00Intermedio Ida Mitad de Precio $1.75 $1.75 $1.75 NA $1.75

Via Center City Phila. $8.50 $9.25 $9.25 NA $11.00Via Center City Phila. Mitad de Precio $4.25 $4.50 $4.50 NA $5.50

Pase Independencia $12.00 $13.00 $13.00 $13.00 $13.00Pase Independencia Familiar $29.00 $30.00 $30.00 $30.00 $30.00

Personas de 65 años y mayores de fuera de PA.

$1.75-$4.25 $1.75-$4.50 $1.75-

$4.50 NA $1.75-$4.50

Niños y Discapacitados (Efectivo)

$1.75-$5.00 $1.75-$5.50 NA NA $1.75-

$5.50

Cuota Diaria Estacionamiento Afuera**Tren Regional

$1.00 $1.25 $1.25 NA NA

Cuota Mensual Estacionamiento Afuera**Tren Regional

$20.00 $25.00 $25.00 NA NA

Garaje de Lansdale NA $2.00 NA $2.00

CAMBIOS PROPUESTOS PARA LAS SIGUIENTES TARIFAS:

La Corte de Delaware Co. Salón de Consejería del Condado – 1er Piso201 W. Front StreetMedia, PA 19063Miércoles, 19 de abril, 20172:00pm & 6:00pm

Tarifa Nº 1 División de Tránsito de la CiudadAumento de tarifas mostradas arriba Los $ .50 de tarifa de transbordo por viaje a través de condados será eliminadaTransPasses serán válidos los fines de semana y festivos para viajar en Tren RegionalUna vez que la Tarjeta SEPTA Key esté completamente operativa, se implementarán los siguientes cambios:• Los transbordos solo estarán disponibles a través de la tarjeta SEPTA Key, se eliminarán los transbordos de papel• La tarifa de discapacitados estará solamente disponible usando la tarjeta SEPTA Key con fotografía• Las personas de 65 años y mayores podrán viajar usando solamente su tarjeta SEPTA Key con fotografía o deslizando su licencia de conducir o de identificación de PA. Las tarjetas de Medicare, tarjetas de jubilados de color azul/amarillo ya no serán válidas

Tarifa Nº 155 División de Tránsito SuburbanoAumento de tarifas mostradas arribaLas tarifas premium de la Línea Rápida de Norristown serán eliminadas y se sustituirán por la tarifa de tránsito estándarLas tarifas Premium de las rutas 123, 124, 125 y 150 serán reemplazadas por tarifas estándarUna vez que la Tarjeta SEPTA Key esté completamente operativa, se implementarán los siguientes cambios:• Los transbordos sólo estarán disponibles a través de la Tarjeta SEPTA Key, se eliminará el transbordo de papel• La tarifa de discapacitados estará solamente disponible usando la tarjeta SEPTA Key con fotografía

• Las personas de 65 años y mayores podrán viajar usando solamente su tarjeta SEPTA Key con fotografía o deslizando su licencia de conducir o de identificación de PA. Las tarjetas de Medicare, tarjetas de jubilados de color azul/amarillo ya no serán válidas

Tarifa Nº 154 División de Tren RegionalAumento de tarifas mostradas arribaEl pase conjunto de SEPTA/NJT será eliminadoUna vez que la Tarjeta SEPTA Key esté completamente operativa, se implementarán los siguientes cambios:• La tarifa de discapacitados estará solamente disponible usando la tarjeta SEPTA Key con fotografía• Las personas de 65 años y mayores podrán viajar usando solamente su tarjeta SEPTA Key con fotografía o deslizando su licencia de conducir o de identificación de PA. Las tarjetas de Medicare, tarjetas de jubilados de color azul/amarillo ya no serán válidas• La tarifa de diez viajes será eliminada y se sustituirá por una tarifa única de descuento a través de la Tarjeta SEPTA Key

Tarifa Nº 112 PATCOAumento de tarifas mostradas arribaUna vez que la Tarjeta SEPTA KEY esté completamente operativa, se implementarán los siguientes cambios:• Se eliminará el descuento de tarifa conjunta• Se podrá utilizar la tarjeta Freedom de PATCO para pagar la tarifa de SEPTA

Tarifa Nº 132 INTERDIVISIONALAumento de tarifas mostradas arribaTransPasses serán válidos los fines de semana y festivos para viajar en Tren Regional

Tarifa Nº 168 PARKINGAumento de tarifas mostradas arribaUna vez que la Tarjeta SEPTA Key esté completamente operativa, se implementarán los siguientes cambios:• La posibilidad de usar las fichas token de SEPTA para pagos parciales será eliminada una vez que el equipo nuevo esté instalado y en funcionamiento• Se establecerán tarifas de estacionamiento a largo plazo donde se permite el estacionamiento nocturno• La tarifa diaria de los estacionamiento afuera aumentará de $1.00 a $1.25

Tarifa Nº 229 PARATRÁNSITO-ADAAumento de tarifas mostradas arribaUna vez que la Tarjeta SEPTA Key esté completamente operativa la posibilidad de usar las fichas (token) de SEPTA para pagos parciales será eliminada

Tarifa Nº 146 Demand Response Service Shared Ride Program (Programa de Viaje Compartido) Aumento de tarifas mostradas arriba

PARA INFORMACION ADICIONAL, VER LAS TARIFAS

Exhibit J

PUBLIC NOTICE (IN CHINESE) OF

FARE PROPOSAL & HEARING DATES

title vi fare equity analysis - septa vi fare equity analysis proposed adjustment to passenger fares...

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