tipping the cow: reorganizing staff to support electronic resources
DESCRIPTION
Presentation at ER&L, Austin, 3/1/2011 on organizational restructuring to support management of electronic resources in academic libraries.TRANSCRIPT
CLAREMONT COLLEGES LIBRARY
JOHN MCDONALDELECTRONIC RESOURCES & LIBRARIES
AUSTIN, TEXASMARCH 1, 2011
Claremont Colleges Library
March 1, 2011
Tipping the Cow
Claremont Colleges Library
If you could start a library from scratch…
March 1, 2011
Claremont Colleges Library
March 1, 2011
Decline of Claremont Print Journal Subscriptions
2004 2005 2006 2007 2008 2009200
1200
2200
3200
4200
5200
1st Quartile
Median
2nd Quartile
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Claremont Colleges Library
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2004 2005 2006 2007 2008 20090
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000
1st Quartile
Median
2nd Quartile
Claremont Colleges
Growth of Claremont’s Online Journal Access
The Claremont Colleges Pomona College 1887 Claremont Graduate University 1925 Claremont University Consortium 1925 Scripps College 1926 Claremont McKenna College 1946 Harvey Mudd College 1955 Pitzer College 1963 Keck Graduate Institute 1997
Claremont Colleges Library
March 1, 2011
Supporting e-resources?L ib ra rie s O rg C h ar
Kathy T rocpanAss is tant to D irector
L inda O sborne
Jenn ife r C a tanoC opy Cente r Even ing C oordina tor
G aby F lo resC opy C ente r C oord ina tor
Patrc ia M arquezBudget D irec tor
G race C henAs ian Studies Lib ra r ian
Isam u M iuraAs ian S tud ies M anager
Judy M oser
D eborah M cVe igh Frances R ouse Khue Pham M iche le M oss
B il l Parne ll A r iadna V il la lobos Ju lie N ucc io N orm a R ivas
Brenda W eaver Jane lle B ie lak C aro l W e lls
Joyce Sedore
C hery l Kug lerBAS M anager
M auric io J im enezBu ild ing Serv ices C oord ina tor
D av id C la rkM ail C enter Coord ina tor
Em ily B oe llP reservat ion S ta ff
E ileen C unn inghamPreservat ion S ta ff
Pa tr icia S teff lerP reservat ion C oord ina tor
R uth Schoo ley H olly G ardin ier
Jason P rice
M artha Sm ithR DC
Alberta W alkerAssocia te D irec tor
Sheri Irv in D orran B oyle
C ara Barker
Judy H arvey SahakD en ison Lib ra ry
L inda K ong Jenn ife r B idwe ll
R ussell M icha lak Jam ie W eber
C arr ie M arshSpec ia l C o llec t ions M anager
Judy H arvey SahakAss istan t D irec tor
See Page 2
John M cD ona ldAsssitan t D irec to r fo r USTI
Jezm ynne W estco tt
Pa tr ick R ogers
Ina T hom as
L isa V irm ig le
Bruce T ay lor
B rad R eed
Brian Eberso leM anager
Bonn ie C lem ensL ib rar ies D irec tor
Claremont Colleges Library
March 1, 2011
Things to Stop Doing
Claremont Colleges Library
March 1, 2011
Cylinders of Excellence
Claremont Colleges Library
March 1, 2011
Claremont Colleges Library
March 1, 2011
Claremont Colleges Library
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Mistakes will be made
Claremont Colleges Library
March 1, 2011
Claremont Colleges Library
March 1, 2011
Not just cleaning up
Claremont Colleges Library
March 1, 2011
Not just paying lip service
Claremont Colleges Library
March 1, 2011
Changing roles & responsibilities
Claremont Colleges Library
March 1, 2011
Ending some roles & responsibilities• Asian Studies Librarian• Modern Languages Librarian (formerly Collections Manager)• Metadata Librarian (formerly Acquisitions Librarian)• Circulation Desk Supervisor• Science Librarian (print based, collections focused)• Business Affairs Manager• Preservation Specialist• Binding Clerk
Claremont Colleges Library
March 1, 2011
Build a new structure
Claremont Colleges Library
Claremont Colleges Library
March 1, 2011
What do your E-resources staff do?
• Identification / Selection• Vendor relations• Licensing• Resource Description• Outreach / Marketing• Usage Statistics• Troubleshooting
Claremont Colleges Library
March 1, 2011
What will our E-resources staff do?
• All the above, with help• Problem prevention• Training• Assessment / ROI• Tool Development• Publishing Support• Troubleshooting
Claremont Colleges Library
March 1, 2011
Who’s Got Issues?• Things to stop doing• Skills transfer• Legacy print tasks• Backlogged print tasks• Customized support• Faculty Betrayal• Perception of Library• Needs…not collections
related
Claremont Colleges Library
March 1, 2011
Preaching to the
converted
Claremont Colleges Library
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What will change accomplish?• Integrating cylinders means new job roles
• Stay relevant!• Bridge chasm between resources and tools
• Ensure usage!• Increase discovery focus
• No more hunting and pecking!• Increased importance of statistics, assessment, ROI
• Prove our value! • Teamwork, collaboration, ownership
• Everyone owns the problem!
Claremont Colleges Library
March 1, 2011
• Problem of scalability• One e-Resources librarian becomes an
unwilling gatekeeper• How many e-Resources Librarians should we have?
• Disciplinary collections & E-resources librarians • Assign staff to report to E-resources librarians
• Where to position e-Resources Librarians(s)• Create a department or subsume in another?
• Should all of our librarians be e-Resources proficient?• What if they’re not?
How far do we need to go?
Claremont Colleges Library
March 1, 2011
Drink the
Kool Aid