PHN A: THNG TIN CHUNG V TNG CNG TYI. QUA TRNH HNH THNH V PHT TRIN Tng cng ty Hng khng Vit Nam (sau y vit tt l Tng cng ty) c thnh lp ti Quyt nh s 328/TTg ngy 27/5/1995 ca Th tng Chnh ph trn c s sp xp li cc doanh nghip trong ngnh Hng khng Vit Nam ly Hng hng khng quc gia (Vietnam Airlines) lm nng ct. Ti Quyt nh s 372/Q-TTG ngy 04/4/2003 ca Th tng Chnh ph Tng cng ty c t chc li theo m hnh Cng ty m - Cng ty con. Cng ty m l Tng cng ty Hng khng Vit Nam (Vietnam Airlines), cc cng ty con, cng ty lin kt l cc cng ty lin doanh, cng ty trch nhim hu hn, cc cng ty c phn hnh thnh trong qu trnh c phn ho cc n v thnh vin hch ton c lp ca Tng cng ty Hng khng Vit Nam trc y. Ti Quyt nh s 952/Q-TTg ngy 23/6/2010 ca Th tng Chnh ph Tng cng ty Hng khng Vit Nam c chuyn thnh cng ty TNHH mt thnh vin do Nh nc lm ch s hu. Tng cng ty hot ng theo iu l t chc v hot ng ban hnh km theo Quyt nh s 586/Q-TTg ngy 20/4/2011 ca Th tng Chnh ph v cc quy nh ca php lut c lin quan. Tn, a ch, tr s chnh ca Tng cng ty Hng khng Vit Nam:Tn cng ty: TNG CNG TY HNG KHNG VIT NAMLoi hnh doanh nghip: Cng ty trch nhim hu hn mt thnh vinTn vit tt: VIETNAM AIRLINESTn giao dch quc t: VIETNAM AIRLINES COMPANY LIMITEDGiy ng k kinh doanh: M s DN: 0100107518, cp ngy 27/7/2010Tr s chnh: 200, Nguyn Sn, Phng B , Qun Long Bin, Thnh ph H Ni.in thoi: (84-4) 3 8732732Fax:(84-4) 3 8272291Email:vna@vietnamairlines.comWebsite:http: //vietnamairlines.comII. MC TIU, NGNH NGH KINH DOANH V C IM HOT NG1. Mc tiu kinh doanh ng vai tr ch o trong vn ti hng khng vi t cch l Hng hng khng Quc gia, kinh doanh c hiu qu, hon thnh tt cc nhim v chnh tr do ng v Nh nc giao, gp phn tch cc pht trin kinh t - x hi v l lc lng d b tin cy cho quc phng - an ninh quc gia. Kinh doanh c li, bo ton vn Nh nc u t ti VIETNAM AIRLINES v cc cng ty con, cng ty lin kt; hon thnh cc nhim v do Nh nc giao, trong c ch tiu t sut li nhun trn vn ch s hu.Ngnh ngh kinh doanh Ngnh ngh kinh doanh chnh u t, qun l vn u t v trc tip sn xut kinh doanh; Vn chuyn hng khng i vi hnh khch, hnh l, hng ha, bu kin, bu phm th; hot ng hng khng chung (bay chp nh a hnh, kho st a cht, bay hiu chun cc i dn ng hng khng, sa cha bo dng ng in cao th, phc v du kh trng rng, cu h, phc v nhim v chnh tr, x hi, an ninh, quc phng ; Bo dng tu bay, ng c, ph tng, thit b hng khng v cc thit b k thut khc; sn xut linh kin, vt t, ph tng tu bay, trang thit b k thut v cc ni dung khc thuc lnh vc cng nghip hng khng; cung ng dch v k thut cho cc hng hng khng trong nc v nc ngoi; xut nhp khu tu bay, ng c, ph tng, trang thit b hng khng (thu, cho thu, mua, bn) v cc mt hng khc theo quy nh ca Nh nc.Ngnh ngh kinh doanh lin quan n ngnh ngh kinh doanh chnh Vn ti a phng thc; cung ng cc dch v phc v k thut thng mi mt t; cc dch v ti nh ga hnh khch v ga hng ha v cc dch v phc v sn ti cc cng hng khng, sn bay; dch v giao nhn hng ha; sn xut v ch bin kinh doanh, xut nhp khu thc phm phc v trn tu bay, cc trang thit b phc v dy chuyn vn ti hng khng; u t v khai thc h tng k thut ti cc sn bay: Nh ga hnh khch, hng ha, c s h tng k thut v cc dch v ng b trong dy chuyn vn ti hng khng; Xut nhp khu, cung ng xng du, m hng khng (bao gm nhin liu, du m bi trn v cht lng chuyn dng) v xng du khc ti cc cng hng khng v a im khc; Dch v i l cho cc hng hng khng, cc nh sn xut tu bay, ng c, thit b, ph tng tu bay, cc cng ty vn ti du lch trong nc v ngoi nc; cung ng dch vu thng mi, du lch, khch sn, bn hng min thu ti nh ga hng khng v cc tnh, thnh ph; cc dch v hng khng khc; Kinh doanh dch v thng mi in t.Ngnh ngh kinh doanh khc o to, cung ng, xut, nhp khu lao ng, khoa hc cng ngh v cc dch v chuyn ngnh hng khng khc; Ti chnh, cho thu ti chnh; in n, xy dng, t vn xy dng, kinh doanh bt ng sn theo quy nh ca Php lut.c im hot ngVn ti hng khng l hot ng chnh ca Tng cng ty Hng khng Vit Nam cng ty m, cc hot ng khc c pht trin trn c s v yu cu ca qu trnh sn xut sn phm vn ti hng khng. Hot ng vn ti hng khng c nhng c im chnh: Phm vi hot ng rng trong c nc v quc t vi cc Chi nhnh v vn phng i din hng chc quc gia v lc lng lao ng gm rt nhiu quc tch khc nhau trn khp th gii. Sn phm bao gm nhiu cng on hp thnh; Qu trnh tiu th sn phm ng thi vi qu trnh sn xut v cung ng sn phm; Nguyn vt liu ch yu trong sn xut phn ln l mua ngoi v tiu th trc tip vo qu trnh sn xut nh: nhin liu my bay, sut n trn my bay; cc dch v phc v cho sn xut khc nh: phc v k thut thng mi cho chuyn bay, ch huy bay, i l bn v my bay... iu hnh sn xut mang tnh tp trung cao. Mc d quy m hot ng rng khp th gii nhng cng vic iu hnh lin quan n khai thc tu bay, bo dng tu bay, chnh sch bn, qun l ch...u phi tp trung tng hnh dinh. Ti sn ln v quan trng nht l i tu bay hot ng khai thc ca Tng cng ty rt ln, tinh n thi im cui nm 2013 i tau bay khai thc ca VNA l 82 chic, gm cc chng loi my bay mi, hin i (B777, A330, A321, F70, AT7-500). Hot ng thu chi kinh doanh bng ngoi t chim t trng ln, bnh qun thu bng cc loi ngoi t chim khong 48%, chi bng ngoi t chim 62% (trong , ring USD chim khong 8% dng tin thu kinh doanh v 52% dng tin chi kinh doanh); Cc khon vay n ch yu bng ngoi t USD ( ti tr cho cc d n pht trin i bay cc d n c yu cu vn u t rt ln). Ngnh ngh kinh doanh vn ti hng khng c tnh ri ro cao, nhu cu i li gia cc khu vc th gii cng nh trong nc...d b nh hng bi cc yu t tc ng bn ngoi nh tnh hnh chnh tr, chin tranh, dch bnh, thin tai v cc yu t kinh t nh lm pht, gi nhin liu, bin ng t gi, tm l th trng. Kinh doanh vn ti hng khng l lnh vc kinh doanh c t sut li nhun thp so vi cc ngnh ngh kinh doanh khc (thng tin IATA). Hiu qua ca kinh doanh vn ti hng khng c nng cao nu bao gm cc dch v ph tr lin quan n vn ti hng khng nh sut n, dch v hng ha, dch v phc v mt t ti sn bay, cung ng xng du...III. C CU T CHC HIN TI1. C cu t chc qun l, iu hnh ca Tng cng ty Hi ng thnh vin; Tng Gim c, cc Ph Tng Gim c, K ton trng; B my gip vic: gm 18 Ban v tng ng. Cc n v trc thuc: gm 14 u mi; Cc cng ty con: 17 cng ty, trong c 03 cng ty TNHH mt thnh vin Cc cng ty lin kt: 14 cng ty.1. C.ty Cp Sut n Ni Bi (60%)1. C.ty Cp Dch v sn bay Ni Bi (51%)1. C.ty Cp cng trnh HK (64.54%)1. C.ty Cp In HK (51%)1. C.ty Cp Dch v hng ha Ni Bi (55.13%)1. C.ty Cp Cung ng dch v HK (52.99%)1. C.ty Cp Xut nhp khu lao ng HK (51%)1. C.ty Cp Tin hc & Vin thng HK (52.7%3)1. C.ty Cp o to Bay Vit (51.52%)1. C.ty TNHH Dch v hng ha Tn Sn Nht (55%)1. C.ty TNHH Giao nhn hng ha Vinako (65.05%)1. C.ty TNHH Phn phi ton cu Abacus (90%)1. C.ty TNHH Giao nhn hng ha Tn Sn Nht (51%)1. Hng hng khng CPJetstar Pacific (67.83%)

Cc cng ty lin kt (t l vn gp)

Vin Khoa hc Hng khngCc cng ty con (t l vn gp)

n v s nghip

1. C.ty Cp Nha cao cp HK (30.41%)1. C.ty Cp Vn ti t HK (49%)1. C.ty Cp Cho thu my bay VN (32.05%)1. C.ty Cp Bo him HK (20%)1. C.ty Cp T vn xy dng v dch v HK (42.5%)1. C.ty Cp Xut nhp khu HK (41.31%)1. C.ty Cp Khch sn HK (44%)1. C.ty Cp Giao nhn kho vn HK (5.87%)1. C.ty Cp Chng khon Ha Bnh (2.4%) 1. C.ty Cp u t HK (10%)1. C.ty Cp Bu chnh Vin thng Si Gn (0.36%) 1. C.ty Cp Dch v sn bay Nng (36.07%)1. Hng hng khng CP Cambodia Angkor Air (49%)1. France Telecom (0,048%)

Cc cng ty con (100% vn Nh nc)

1. Cng ty TNHH K thut my bay (VAECO)2. Cng ty TNHH Xng du Hng khng (VINAPCO)3. Cng ty TNHH MTV sut n HKVN

2. Cu trc Tng cng ty n 31/12/2013Bang 1. Cu trc Tng cng ty n 31/2/2013TTDanh mc u tM t hot ngLoi tinQuy m vn (Vn iu l) Ti l vn gop Nhn s

ICC CNG TY CON

1CTy TNHH sn xut ba n trn my bayCung cp sut n HKUSD4.062.000100%695

2Cty TNHH DV Hng ha Tn Sn NhtDch v hng haUSD4.500.00055%741

3Cty CP Hng khng Jetstar Pacific Airlines (JPA)Hng hng khng gi rT ng1.867,4467,83%927

4Cty TNHH K thut my bayBo dng, sa cha, i tu my bay, ng c v ph tng vt t my bayT ng1.047,61100,0%2.950

5Cty TNHH Xng du hng khngKinh doanh xng duT ng400,00100,0%1500

6Cty TNHH DV Giao nhn hng ho TSNDch v hng haT ng51,4351,0%204

7Cty CP DV Hng ha NBADch v hng haT ng95,8555,13% 578

8Cty CP Dch v HK NBAKinh doanh thng mi v dch vT ng83,1651,0%1.177

9Cty CP o to Bay Vito to dy nghT ng66,0051,52%24

10Cty CP Tin hc vin thng HKCung cp dch v tin hc v vin thng, x l chng t, d liu vn ti Hng khng.T ng58,0352,7%326

11Cty CP Sut n HK NBACung cp sut n HKT ng50,0060,0%578

12Cty CP Cng trnh HKXy dng cng trnh, kinh doanh inT ng26,5364,54%97

13Cty CP In Hng khng In v sn xut giyT ng21,4251,0%255

14Cty TNHH Giao nhn hng ha VINAKODch v hng haT ng8,5865,05%70

15Cty CP XNK Lao ng HKCung ng lao ng, L bn v MB, XNK Lao ng,...T ng10,0051,0%95

16Cty Phn phi ton cu ABACUS Vit NamThit lp h thng t gi ch v cc dch v c lin quanT ng1,9990,0%51

IICC CNG TY LIN KT

1Cty CP Cho thu my bay Vit NamCho thu my bayUSD64.159.93232,1%36

2Cty CP Bo him HKBo himT ng500,0020,0%281

3Cty CP Khch sn HKKinh doanh tng hpT ng96,0044,0%10

4Cty CP Dch v HK DADKinh doanh thng mi v dch vT ng30,0936,1%500

5Cty CP Xut nhp khu HKKinh doanh thng mi, dch v, Xut nhp khu.T ng25,9341,3%125

6Cty CP Nha cao cp HKKinh doanh cc mt hng nha thng thng v cao cpT ng17,2830,4%300

7Cty CP Vn ti t HKVn chuyn hnh khch, hng ho, o to li xe.T ng7,0049,0%80

8Cng ty CP T vn xy dng v dch v HKT vn v u t xy dng, kho st, thit k cc cng trnh HKT ng6,0042,5%120

9Hng HK Cambodia AngKor Air (K6)Hng hng khngUSD100.000.00049,0%213

III U T DI HN KHC

1Cng ty CP Chng khon Ho BnhChng khonT ng330,002,4%NA

2Cng ty CP Bu chnh vin thng SGN (SPT)Dch v bu chnh vin thngT ng1.203,920,36%NA

3Cty CP u t HKVNKinh doanh bt ng snT ng30,610%6

Ghi ch: n 31/12/2013, Tng cng ty thc hinthoi vn theo k hoch ti 02 doanh nghip l: Bo Minh v Techcombank,

PHN B. TINH HINH THC HIN K HOACH 2009-2013

I. MI TRNG TC NG, NH HNG N HOT NG CA TNG CNG TY GIAI ON 2009-20131. Mi trng kinh t, chnh tr, x hiGiai on 2009-2013, mi trng kinh doanh quc t c nhiu din bin bt li i vi kinh doanh vn ti hng khng. Khng hong kinh t qui m ton cu 2008-2009, khng hong n cng chu u v s phc hi chm ca kinh t M tc ng tiu cc ti ngnh hng khng khin th trng st gim mnh, nh hng nghim trng ti cc hng hng khng trong khu vc v trn ton th gii. Gi nhin liu bay tng cao v lin tc bin ng mnh tc ng ln n hot ng ca cc hng hng khng. nh im l thng 6/2008, gi du th ln n 147$/thng, chi ph nhin liu ca cc hng hng khng ln ti gn 40% tng chi ph, trong khi bnh thng ch khong 25-28%. Gi nhin liu tip tc duy tr mc cao trong cc nm 2009-2013. Nhiu hng hng khng tn tui buc phi bo h ph sn, ci t, sp nhp hoc ti c cu.Chu nh hng ca khng hong kinh t th gii 2008-2009, v khng hong n cng ti chu u vo nm 2011, ko di n nm 2012, 2013, tng trng kinh t Vit Nam giai on 2009-2013 giao ng trong khong 5,1%-6,8%. Phc hi mnh m sau khng hong kinh t 2008-2009, kinh t Vit Nam tng trng cao nm 2010, t 6,8% nhng sau tng trng chm li t 5,9% v gim xung cn 5,1% v 5,4% vo cc nm 2011, 2012 v 2013 do nhiu nguyn nhn t ni ti nn kinh t cng nh nh hng t cuc khng hong n cng ti chu u.u t FDI vo Vit Nam tng trng mnh giai on 2005-2010, c bit vo nm 2008. Tuy nhin sang giai on 2009-2012, u t FDI vo Vit Nam c xu hng tng chm v gim dn. S suy gim ca FDI vo Vit Nam biu hin r nt nht vo nm 2011, vn ng k u t nc ngoi vo Vit Nam t 14,7 t , ch bng 74% so vi nm 2010. Tnh n ht nm 2012, cc nh u t nc ngoi ng k u t vo Vit Nam 16,3 t USD, c nc c 1.287 d n u t mi vi tng vn ng k 8,6 t USD, bng 71,2% so vi nm 2011. Vn thc hin ca khu vc FDI ti Vit Nam nm 2012 t 10,46 t USD bng 95,1% mc thc hin ca nm 2011. Tuy nhin, nm 2013 li cho thy s hi phc ca FDI ti Vit Nam vi 1.530 d n mi c cp giy chng nhn u t, vi tng vn ng k l 14,48 t USD, tng 66,8% so vi cng k nm 2012. Bn cnh , cn c 590 lt d n tng vn u t vi tng vn ng k tng thm l 7,86 t USD, tng 1,4% so vi cng k nm 2012. Tnh chung trong nm 2013, tng vn ng k cp mi v tng thm l 22,35 t USD, tng 35,9% so vi nm 2012, vn FDI gii ngn t 11,5 t USD, tng 9,9% vi cng k nm 2012Lng vn ODA c gii ngn trong nm 2012 t trn 3,6 t , cao k lc t trc n nay. Vn cam kt nm 2012 t 7,3 t thp hn 0,4 t so vi nm 2011, vn cam kt cho nm 2013 t gn 6,5 t.Chnh sch pht trin du lch giai on 2009- 2013 phn no thay i din mo ca ngnh du lch Vit Nam. Du lch Vit Nam tng trng tng i n nh, thc y s pht trin ca nhiu ngnh kinh t khc, c bit l ngnh vn ti hng khng. Theo bo co ca Tng Cc du lch Vit Nam Giai on 2009-2012, khch du lch quc t n Vit Nam tng khong 2 ln, t 3,8 triu lt khch nm 2009 ln 7,6 triu lt nm 2013(tng 10,6% so vi nm 2012); doanh thu ngnh du lch tng 2,9 ln t 68.000 t ng nm 2009 t 200.000 t ng nm 2013 (tng 25% so vi nm 2012). Th trng hng khng Vit Nam ni ring v khu vc chu Thi Bnh Dng ni chung c tc pht trin vo loi nhanh trn th gii. Tng th trng hng khng Vit Nam trong giai oan 2009-2013 tng trng trung binh 12,4%/nm, trong , th trng ni a tng trng khim tn t 4,4%, th trng quc t tng trng mnh m, t gn 16%/nm giai on 2009-2013.Bn cnh cc iu kin thun li v m, Tng cng ty thng xuyn nhn c s quan tm t ng, Chnh ph, kp thi tho g nhng kh khn vng mc, h tr v to iu kin m rng v pht trin hot ng sn xut kinh doanh, c bit trong u t pht trin i bay s hu, tng cng nng lc cnh tranh.2. C s ha tng hang khng du lich C s h tng hng khng trong nc tng bc c m rng v hin i ha, c u tin u t pht trin v quy hoch ng b. Tuy nhin, cc sn bay cn c nh Ni Bi, Tn Sn Nht hin nay c tnh trng qu ti vo gi cao im, thiu bi u tu bay, nh ga cht hp, thiu quy th tc Nhiu sn bay ni a tip nhn hn ch hoc khng tip nhn c tu bay t A321 tr ln, nh hng n k hoch pht trin i bay ca Tng cng ty.D c nhng bc pht trin nht nh nhng c s h tng hng khng vn cn phi tip tc y mnh nng cp, u t pht trin hn na mi p ng yu cu v tiu chun quc t, p ng c k hoch pht trin di hn ca ngnh. Cc sn bay cn c nh Ni Bi, Tn Sn Nht sau khi xy mi, nng cp vi nm phi vn hnh vi cng sut gn nh ti a phc v nhu cu i li ca hnh khch, nhu cu khai thc ca cc hng hng khng. Cho n nay Tng cng ty vi vai tr l mt hng hng khng quc gia, cha c c li th r rt ti cc sn bay cn c do cha c nh ga hng khng ring, trong khi cc hng hng khng ln khc trong khu vc v trn th gii c nh ga ring ti cc sn bay cn c chnh.H thng c s vt cht k thut, c s lu tr v dch v du lch Vit Nam trong nhng nm qua pht trin kh nhanh vi cht lng c nng cao r rt. Vit Nam c nhiu khu du lch, nghi dng, khu gii tr, khch sn cao cp t trnh quc t, tuy cn chim t trng nh, nhng tng bc c bit n nh l mt thng hiu ca du lch Vit Nam. Nm 2013, Vit Nam n gn 7,6 triu lt khch quc t. n ht nm 2012, Vit Nam c 1.132 doanh nghip l hnh quc t, 15.381 c s lu tr vi 277.611 bung, trong 57 khch sn 5 sao, 147 khch sn 4 sao, 335 khch sn 3 sao (thng tin t Tng cc du lch).Bn cnh nhng kt qu t c, ngnh du lch Vit Nam vn cn mt s tn ti, hn ch nh vic qun l v kim sot cht lng dch v, mi trng du lch cc a phng cha c tht cht. Bn cnh , d c u t kh nhiu, nhng c s h tng phc v du lch vn cn thiu, c bit l tnh trng thiu khch sn trm trng vo ma cao im khin gi thnh sn phm du lch Vit Nam t hn so vi cc nc trong khu vc.II. KT QUA HOAT NG CUA TNG CNG TY GIAI ON 2009-20131. Qui m, san lng san xutGiai on 2009-2013 nh du mt giai on trng thnh v nhiu mt ca Tng cng ty. Mc d phi i mt vi khng t kh khn do nh hng nng n t cuc khng hong kinh t ton cu (2008-2009) v khng hong n cng ti chu u t nm 2011 ko di n nay vn cha hon ton phc hi, Tng cng ty n lc v t c nhng bc pht trin ng k. V mng ng bayT 36 ng bay quc t, 31 ng bay ni a ca nm 2009, n ht nm 2013, Tng cng ty c mng ng bay quc t gm 52 ng bay n 29 im thuc 17 quc gia va mng ng bay ni a gm 40 ng bay n 21 im. Mang ng bay quc t nhanh chng m rng v pht trin ti cac khu vc Chu u ln ti 4 im (Php, c, Anh, Nga), ng Bc A (Nht Bn, Hn Quc, Trung Quc, i Loan), ng Nam (Thi Lan, Singapore, Malaysia) v Tiu vung Campuchia - Lo - Myanmar (CLMV). Mng ng bay ni a cng c pht trin nhanh chng, t chc theo m hnh trc - nan, ph kn cc vng min, ph hp vi quy hoch giao thng vn ti v du lch chung ca c nc, p ng nhu cu pht trin v giao lu kinh t ca t nc. Bang 3. Phat trin mang ng bay giai oan 2009-201320092010201120122013

Quc tng bay3643464752

im n2426272829

Quc gia1415161717

Ni iang bay3236373840

im n2020202021

i vi mng ng bay Chu u, Tng cng ty lun gi vai tr l hng bay khng im dng n cc hub chnh ti khu vc. Nm 2011, Tng cng ty m ng bay thng t H Ni v Tp. H Ch Minh i London, Anh, nng tng s im n ti Chu u t 03 ln 04 im.i vi mng ng bay ng Bc , Tng cng ty khng ngng hon thin sn phm, tng tn sut, khai thc t c HAN/SGN/DAD n cc thnh ph chnh ca Nht Bn, Hn Quc, Trung Quc, i Loan... nhm p ng nhu cu ngy cng gia tng ca th trng tim nng ny. Tnh n nm 2013, Tng cng ty khai thc thng l t H Ni v Tp. H Ch Minh n 04 im ti Nht Bn, 02 im ti i Loan, 02 im ti Hn Quc v c bit trong giai on ny, Tng cng ty m thm cc ng bay mi Trung Quc, nng tng s im khai thc thng l n quc gia ny ln 06 im. Tng cng ty cn thc hin cc hot ng thu chuyn thng l n cc im n khc ca Trung Quc tm kim c hi m ng bay mi trong tng lai. Bn cnh , thc hin theo ng nh hng ca Chnh ph, Tng cng ty dn a i my bay thn rng (A330, B777) vo khai thc i/n cc nc ng Bc p ng nhu cu hnh khch cng nh tng kh nng cnh tranh ti th trng. Tng cng ty cng ch trng xy dng v pht ng bn khch thng quyn 6 t cc nc ny qua Vit Nam n ng Nam , CLMV v c thng qua vic thit k cc sn phm ni chuyn ph hp.i vi mng ng bay khu vc ng Nam v CLMV, Tng cng ty khng ngng m rng v hon thin nhm khng nh v th l ca ng trung chuyn vo khu vc, phc v cc th trng ngun quan trng. Sn phm i/n khu vc c iu hnh linh hot theo nhu cu, c bit l trn cc ng bay i/n CLMV gi vng li th cnh tranh ca Tng cng ty ti th trng. Tng cng ty cng m ng bay i/n Indonesia v Myanmar hon thin sn phm i/n khu vc ng Nam v CLMV.Bn cnh , trong thi gian qua, hng ng chnh sch pht trin im n min Trung, Tng cng ty m rt nhiu cc ng bay quc t i/n Nng pht ng im n ti khu vc min Trung Ty Nguyn vi tng s ng bay quc t i/n thnh ph ny t 04 ng bay do Tng cng ty khai thc vo nm 2013.i vi mng bay ni a, giai on 2009-2013, mng bay ni a c b sung thm 13 ng bay mi/khi phc, ng thi tng thm nhiu tn sut trn cc ng bay ang khai thc, ph kn cc sn bay thng mi trong c nc. Cc ng bay trc c khai thc vi tn sut dy c, cc chuyn bay tri u trong ngy. Cc ng bay du lch n cc im du lch ni ting nh Nng, Hu, Nha Trang, Ph Quc, Lt, Cn o cng c tng ti mnh, p ng c nhu cu i li tng cao trong giai on cao im h nhng chu sc cnh tranh mnh t cc hng gi r do c tnh th trng nhy cm v gi. Bn cnh , cc ng bay a phng tip tc c duy tr v pht trin p ng nhu cu i li, thc y giao thng, du lch nh cc ng bay gia Hi Phng, Vinh, Qung Bnh, Quy Nhn, Cn Th, khu vc Ty Nguyn vi cc trung tm khc trong c nc. Tuy nhin, do kh nng chi tr ca i tng khch trn cc ng bay ny cn thp nn hiu qu khai thc ca Tng cng ty trn cc ng bay ny cha cao. (Chi tit cc ng bay mi m giai on 2009-2013 xem ti Ph lc 2)

V sn lng vn ti hng khngGiai on 2009-2013, Tng cng ty thc hin c hn 500 nghn chuyn bay thng mi, s chuyn bay thc hin nm 2013 tng 49% so vi nm 2009, tc tng trng bnh qun chuyn bay thc hin l 10,5%/nm.San lng vn chuyn hanh khach trong c giai on at hn 64 triu lt khch, trong , nm 2013 t xp x 15 triu lt, gp 1,6 ln so vi nm 2009. Tc tng trng khach vn chuyn bnh qun trong giai on t 12,4% nm, trong ni a tng trng 9,7%/nm, quc t 17,4%/nm. Bang 3. San lng vn tai hanh khach giai on 2009-2013Tiu chn v20092010201120122013Tng

KhchTriu Ni a6,38,29,08,49,040,9

Quc t3,24,34,85,36,023,6

Tng mng9,512,413,813,715,064,4

RPK

Triu khch.kmNi a4.9856.4506.9066.4226.96831.731

Quc t9.91012.89214.18516.26918.12971.385

Tng mng14.89519.34221.09122.69125.098103.117

ASK

Triu gh.kmNi a6.1668.0018.5418.1548.60439.466

Quc t14.07117.19020.01421.58623.04495.905

Tng mng20.23725.19128.55529.74031.648135.371

LF%Ni a81%81%81%79%81%80%

Quc t70%75%71%75%79%74%

Tng mng74%77%74%76%79%76%

S chuyn bay ChuynTng mng76.42896.174106.598108.443113.848501.491

Sn lng hng ho nm 2013 cng tng 40% so vi nm 2009 v tc tng trng trung bnh v sn lng vn chuyn hng ho c giai on t 9%.Bang 4. San lng vn tai hang hoa giai on 2009-2013n v20092010201120122013 Tng

HangtnNi a88.499112.664118.69897.76797.287514.915

Quc t44.17266.84171.81376.60886.880346.314

Tng mng132.671179.505190.510174.376184.167861.229

RTK 1.000 tn kmNi a85.437 109.837 112.718 115.600 100.642 524.234

Quc t 207.509 305.719 299.219 363.908 421.290 1.597.645

Tng mng 292.946 415.556 411.937 479.508 521.932 2.121.879

ATK1.000 tn kmNi a 190.632 255.539 260.145 203.773 177.138 1.087.227

Quc t 370.621 473.933 586.162 605.260 714.342 2.750.318

Tng mng 561.253 729.472 846.307 809.033 891.480 3.837.545

LF %Ni a45%43%43%57%52%48%

Quc t56%65%51%60%59%58%

Tng mng52%57%49%59%55%55%

V i tau bayi bay ca Tng cng ty c ch trng u t, pht trin nhanh chng v s lng v cht lng. Trong giai on 2009-2013, Tng cng ty trin khai thc hin 09 d n u t tu bay vi tng s tu bay t hng l 62 chic. n cui nm 2013, i tu bay s hu ca Tng cng ty tng thm 28 chic gm 20 tu bay A321 (01 tu bay thuc D n 2004, 5 tu bay thuc D n 2007, 08 tu bay thuc d n 2009, v 06 tu bay thuc d n cho K6 thu kh), 08 tu ATR72-500 (02 chic gop vn lin doanh Angkor Air-K6). i vi D n u t i mi i tu bay ATR72, Tng cng ty hon thnh vic bn v tr ton b ATR72-200 th h c cho nh sn xut trong thng 5/2010.Kt qu n cui nm 2013 i tu bay khai thc ca Tng cng ty tng ln 82 chic (10 B777-200ER, 09 A330, 47 A321, 14 ATR72-500, 02 Fokker 70) so vi 57 tau bay cua nm 2009. Ty l s hu tu bay ln 54% (tnh theo u my bay). iu ny mt mt gip Tng cng ty ch ng hn trong k hoch sn xut kinh doanh, mt khc, gip gim c chi ph khai thc tu bay, gp phn ng k vo vic m bo hiu qu kinh doanh chung trong nhng nm qua. Tui trung bnh ton i my bay vao nm 2013 l 5,4 nm, thuc loi i bay tr khng ch trong khu vc m c trn th gii. Bang 5. i bay Tng cng ty giai on 2009-2013i bay20092010201120122013

B7771010101010

A3307101199

A3211722294047

A32010101050

AT71114141414

F7022222

Tng s5768768082

2. Kt qua tai chinh, tinh trang vn, ti sn2.1. Kt qua tai chinhBang 6. Tng hp tnh hnh ti chnh giai on 2009-2013Ch tiuVT20092010201120122013

Tng doanh thut ng24.68837.48947.74551.11354.375

Tng LN trc thut ng13432537138158

Tng LN sau thut ng13431437138158

Ngun vn CSHt ng6.7538.4458.2679.29110.016

Vay di hnt ng17.22617.49026.56029.65330.954

Tng n vayt ng19.47822.09831.07136.51637.607

Tng ti snt ng32.13138.51448.54655.50059.336

Tin cui kt ng1.4772.6581.9702.1471.439

Ti sn c nht ng17.66818.79627.40134.23435.694

N ngn hnt ng7.83212.44513.57116.45317.830

Tng trng doanh thu qua cc nm (%)%91%52%27%7%6%

Ch s v kh nng sinh li

Li nhun trc thu/D.Thu%0,54%0,87%0,08%0,27%0,29%

Li nhun sau thu/Vn CSH%1,98%3,72%0,44%1,49%1,58%

Ch s tai chinh

H s n (Tng n)/Vn CSHln3,623,564,874,97 4,92

H s n(khng tnh thu tin bn trc,vn chuyn sau)/Vn CSHln3,243,014,144,34 4,46

T l vay n di hn/Vn CSHln2,48 2,07 3,043,193,09

Ch s kh nng thanh toan

Kh nng thanh ton tng qutln1,281,281,211,20 1,21

Kh nng thanh toan hin thiln0,67 0,74 0,650,45 0,48

Kh nng thanh toan nhanhln0,280,30,210,13 0,11

Ngun: Bo co ti chnh c kim ton ca Tng cng ty HKVN. Cc ni dung tng trng c so snh vi nm trc.

2.2. V vn, ti snVn iu lTheo Quyt nh s 952/Q-TTg ngy 23/6/2010, Th tng Chnh ph a ph duyt mc vn iu l ca Cng ty m - Tng cng ty l 8.942 t, thp hn vn ch s hu ti thi im 31/0123/2013. Tng cng ty c vn bn co B Giao thng vn ti, B Ti chnh xin iu chnh tng vn iu l tuy nhin vn cha c ph duyt.

Vn ch s huVn ch s hu cua Tng cng ty ti thi im 31/0312/2013 at 10.016 t tng 3.89955 t so vi 31/12/2008. Vn chu s hu tng trong giai oan nay ch yu do ngn sch Nh nc cp cho d n thnh lp hng hng khng Cambodia Angkor Air (1,216 t); ghi nhn vn gp khi chuyn i cng ty Vinapco thnh cng ty TNHH MTV trc thuc Cng ty M (428,69 t); tip nhn phn vn nh nc ti Jetstar Pacific t cng ty qun l vn nh nc SCIC u nm 2012 (921 t), phn cn li c b sung t li nhun hng nm.Tnh hnh vay n v s dng ngun vn vayGiai on 2009 -2013 l mt trong nhng thi k cao im tp trung thc hin chin lc pht trin i bay ca Tng cng ty, nn quy m vn vay tng nhanh, tc tng quy m vn vay bnh qun hng nm tng trn 20 %/nm. V vay n di hn: Tng d n cc hp ng tn dng di hn ca Tng cng ty Hng khng Vit Nam tnh n 31/1203/2013 l 35.39430.954 t ng (trong , vay di hn n hn tr l 6.3416.630 t ng). S d n vay di hn d tnh n cui nm 2013 l 31,215 t VND. Vay n di hn ca Tng cng ty ch yu l ti tr cho cc d n u t mua my bay (theo chin lc pht trin i bay c Chnh ph ph duyt), chim ti 99 % cc khon vay di hn (tnh c cc khon vay trung hn thc hin nghip v t cc, tr trc tin mua my bay), cn li l cc khon vay ti tr cho cc d u t ti sn mt t v o to chuyn giao cng ngh gn trc tip vi hot ng khai thc bay (nh nh xng sa cha my bay, my mc thit b chuyn dng, o to phi cng). Phn ln cc khon vay mua tu bay ca Tng cng ty l vay n nc ngoi, c Chnh ph bo lnh.0. Vay n c bo lnh Chnh ph v cc d n s dng vn vay c Chnh ph bo lnh: Trong tng d n vay di hn tnh n cui qu 1/2013, phn d n vay di hn c Chnh ph bo lnh l 1.338,3 triu USD tng ng 27.970 t ng. D kin n 31/12/2013, d n vay c bo lnh ca Chnh ph khong 28.600 t ng.0. Vay n ngn hn: Ngoi cc khon vay di hn ni trn, Tng cng ty cn s dng linh hot cc nghip v tn dng ngn hn trn c s thc hin vic xy dng v kim sot hn mc tn dng ngn hn hng nm. Cc khon tn dng ngn hn ca Tng cng ty ch yu l p ng nhu cu thanh ton bng ngoi t (USD) trong nhng k cao im thanh ton. 2.3. nh gi tnh hnh ti chnh giai on 2009 - 2013Bang 7. Tng hp tnh hnh ti chnh 2009-2013 (n v: t ng)Ni dung20092010201120122013

1. N phi tr25.37630.06640.89446.20649.32050,063

- N ngn hn8.02912.44514.44516.45317.83018,682

Tr. : Vay NH v DH n hn tr2.2524.6085.3496.8626.6307,531

- N di hn17.34717.62126.44929.75431.49031,381

Tr. : Vay n di hn17.22617.49025.75029.65430.95431,215

2. Vn ch s hu 6.753 8.445 8.480 9.292 10.01610,587

3. Tng ti sn 32.131 38.514 49.375 55.500 59.33660,650

Bang 8. Cc ch s c cu ti chnh 2009-2013Ch tiu20092010201120122013

Vn CSH/Tng ngun vn (%)21,6421,9317,1816,7417.4616,88

N/Vn CSH (ln)

3,153,014,144,344.08 4,46

Vay n di hn/Vn CSH (ln)2,482,073,043,192.953,09

Bang 9. Cc ch s v kh nng thanh ton 2009-2013Ch tiu20092010201120122013

Kh nng TT tng qut1,281,281,21 1,20 1,21

Kh nng TT nhanh 0,280,30,21 0,13 0,11

Kh nng TT hin thi0,670,740,65 0,45 0,48

V ngun vn ch s hu: Tc tng trng vn chu s hu bnh qun trong giai on ny t 10,4 %/nm. Tuy nhin, xt v quy m, vn ch s hu vn mc khim tn so vi quy m san xut kinh doanh ca Tng cng ty va t l vn ch s hu trong tng ngun vn co xu hng giam. Nm 2009-2010, quy m vn chu s hu chim 21% tng tai san nhng n nm nay 2013 vn chu s hu chi con chim khong 17% tng tai san. iu nay cho thy chi co 17% tai san cua Tng cng ty c tai tr bng ngun vn chu s hu.V ngun vn vay: Quy m vn vay cua Tng cng ty a gia tng ang k trong 5 nm qua. Vic gia tng quy m vn vay hoan toan phu hp vi quy m m rng hoat ng san xut theo chic lc phat trin kinh doanh a c Thu tng ph duyt. Mc du vn vay tng nhng t l vn vay di hn/vn ch s hu (h s D/E) vn nm trong gii hn mc tiu kim sot ca Tng cng ty trong giai on ang tp trung u t pht trin (D/E giao ng quanh mc 3:1). Tuy nhin, khi quy m vn vay cao s lm tng ri ro ti chnh v kh nng thanh ton n ca Tng cng ty. H s N/Tng tai san qu 1/2013 v d kin cui nm 2013 mc 83%. Vi t l n cao nh hin nay, Tng cng ty s gp kh khn hn khi huy ng vn bn ngoi u t cho cc d n trong giai on tip theo, c bit l huy ng vn trong nc cho cc d n u t trang thit b v xy dng c bn. V h s n phi tr trn vn chu s hu (n phi tr khng bao gm gi tr khon phi tr v thu bn chng t vn chuyn nhng cha vn chuyn): Chi s tai chinh nay ca Tng cng ty trong 3 nm qua lun mc cao hn so vi quy nh 3 ln ti thng t 117/2010/TT-BTC ngy 5/8/2010 cua B Tai chinh (hin nay l ngh nh 71/2013/N-CP ca Chnh ph). (dD kin t l ny co cui nm 2013 l 4,4608). Cac nguyn nhn chinh lam cho h s n phai tra/vn chu s hu duy tri mc cao la: Vic c phn hoa Cng ty Me chm so vi tin d kin ban u (nm 2010) do thi trng chng khoan Vit Nam suy thoai va thi trng vn th gii co nhiu bin ng Quy m cc khon vay u t pht trin i bay (theo k hoch c Chnh ph duyt) tng nhanh hn tc tng ngun vn ch s hu; do trong mt thi gian di Tng cng ty duy tr tc pht trin kh cao nhm p ng nhu cu vn chuyn hng khng ca t nc, nhu cu u t ln trong khi kh nng tch ly v nng cao vn ch s hu b hn ch do gi v tu bay ni a do Nh nc kim sot, iu tit.Do c th ca ngnh vn ti hng khng (bn v thu tin trc vn chuyn sau; s dung dich vu trc, sau 1 thang mi thanh toan) nn Tng cng ty lun chim dng c mt khon vn tng i ln v n nh t cac khoan cng n nay. Vi vy, mc du h s n phi tr/vn chu s hu mc cao hn so vi quy inh nhng Tng cng ty vn duy tri am bao c kha nng thanh toan.Cac h s thanh toan: H s thanh ton tng qut v h s thanh ton n di hn ca Tng cng ty c duy tr mc >1 ln. H s thanh ton hin thi v thanh ton nhanh u mc thp (nh hn 1 ln). Mc d, h s thanh ton nhanh v hin thi thp nhng bng vic qun tr tt dng tin nn Tng cng ty vn lun duy tr c trng thi thanh khon tt, khng pht sinh n qu hn. Giai on 2009-2013, trong bi cnh kinh t th gii, kinh t v m c nhiu bin ng ln, tnh hnh ti chnh ca Tng cng ty nhin chung vn gi c trng thi n inh, lnh mnh. Cc cn i ti chnh ln c duy tr phu hp vi quy m va c thu cua Tng cng ty. Ngun vn ch s hu c bo ton. Kh nng thanh ton c m bo. Ngun vn c b tr v kp thi phc v cho hot ng sn xut kinh doanh tng trng. Tuy nhin, vi c cu vn, ti sn v tnh hnh ti chnh nh hin nay, trong trng hp th trng khng thun li dn n dng tin suy gim t ngt th Tng cng ty s gp kh khn trong vic m bo kh nng thanh khon. 3. Mi trng ngnh, mi trng php l Giai on 2009-2013 chng kin s ra i v pht trin mnh m ca m hnh kinh doanh hng khng phi truyn thng - hng khng chi ph thp (LCC-Low cost carrier), lm thay i ng k b mt ngnh hng khng ton cu, trong c ngnh hng khng Vit Nam. Cnh tranh gia cc hng hng khng ngy cng khc lit, cc hng dn c xu hng lin minh, co cm vi nhau cnh tranh. Hang loat cac lin minh hang khng nh Star Alliance, Oneworld, SkyTeam, sau khi ra i nhng nm 1997-2000, tip tuc kt nap thanh vin mi va m rng lanh th hot ng cua minh. Cc hng cng nhn nhn thc t rng, tham gia lin minh khng th gim thiu cnh tranh trong ni b lin minh, bn cnh hp tc vn tn ti cnh tranh. Cnh tranh, gi nhin liu tng, s bt n v chnh tr v thin tai, thm ha y nhiu hng hng khng truyn thng vo hon cnh kh khn. Hu ht cc hng hng khng ln ca M u tng phi bo h ph sn nh Delta Airlines, United Airlines., hay nh hng Japan Airlines (Nht Bn). Cc hng gp kh khn ti chnh phi bn hoc sp nhp vi cc hng khc c th tr li trn th trng nh Delta Air LinesNorthWest, Air France KLM (Royal Dutch Airlines), United Airlines Continental Airlines Cng vi s tng gi lin tc ca nhin liu, li nhun ca ngnh gim; ng thi vi vic cnh tranh quyt lit ca cc hng LCC i vi phn th khch thu nhp thp, cc hng hng khng truyn thng tm kim cc th h tu bay mi, tit kim nhin liu cng nh trang thit b ni tht hin i c th cung ng dch v c cht lng, thu ht phn th khch doanh thu cao. Hng lot tu bay th h c nh B747, B767, ATR72-200, B737-500. dn c thay th bng tu bay hin i, th h mi nh A380, B787-8, B777, A321, B737-600/700/800/900, ATR72-500/600... p ng xu th ny ca th trng, cc nh sn xut v ang tip tc nghin cu cc th h tu bay mi nh A350, B787-9/10x, CseriesTi Vit Nam, trong nhng nm qua, p ng nhu cu th trng cng nh h tr pht trin kinh t x hi chung ca cc a phng trong c nc, th trng v mng ng bay ni a chu s kim sot kh cht ch ca Nh nc, c bit l trong vic ph duyt gi cc. Chnh sch ny pht huy tc dng nht nh trong vic bnh n gi c, h tr ln nhau gia cc ngnh kinh t, gia cc a phng, gp phn pht trin kinh t chung ca c nc. Tuy nhin, thc hin theo chnh sch ny, quy lut cung-cu cha c thc s c phn nh ng. Trn hu ht cc ng bay ni a, Tng cng ty thng xuyn phi b l.Trn th gii hin nay, quyn iu phi sn bay quc t ang phn ln thuc v cc hng hng khng quc gia. Tuy nhin, vo nm 2007, B GTVT tr thnh c quan quyn iu phi gi ct h cnh (slot) ti cc sn bay Ni Bi v Tn Sn Nht. Do vy, Tng cng ty mt i mt cng c hu hiu khi m phn, thu xp gi khai thc vi cc hng khc ti cc sn bay quc t nc ngoi. Lut Hng khng dn dng Vit Nam c thng qua vo thng 6/2006 xy dng tin cho vic x hi ha ngnh vn ti hng khng, to ng lc thc y th trng vn ti hng khng Vit Nam cnh tranh, pht trin vi tc nhanh.Trn c s Lut v vn bn di Lut (Ngh nh 76/2007/N-CP ngy 09/5/2007 ca Chnh ph), c 4 hng hng khng t nhn mi c thnh lp l Cng ty C phn hng khng (CPHK) ng Dng (Indochina Airlines), Cng ty CPHK VietJet (VietJet Air), Cng ty CPHK M Kng (Mekong Air) v Cng ty CPHK Tri Thin (Trai Thien Air Cargo), trong Indochina Airlines khai thc chuyn bay thng mi u tin vo ngy 24/11/2008, tuy nhin dng khai thc t cui nm 2009. Mekong Air bt u khai thc t thng 10/2010 v tm dng khai thc t thng 3/2013. VietJet Air bt u khai thac t nm 2011 (t 11 tau bay vao cui nm 2013). Jetstar Pacific vn ang tip tuc khai thac (t 7 tau bay vao cui nm 2013). 3. u t phat trinTng gi tr thc hin u t 05 nm giai on 2009-2013 c t 39.485,3 t ng, t 81,9% k hoch, trong : u t i tu bay: 32.617,2 t ng; u t trang thit b v o to: 2.435,4 t ng; u t c xy dng: 1.268,5 t ng; u t vn ra ngoi doanh nghip: 3.164,1 t ng.Bang 10. Tng hp cc d n ca Tng cng ty giai on 2009-2013n v: T ngTTCh tiu20092010201120122013 2009-2013Ti trong

Tng cng6.097,45.010,411.060,7 8.670,0 8.000,9 38.839,40100,00%

1D n my bay4.728,33.758,49.869,77.477,37.174,233.007,9084,99%

2u t trang thit b332,3929,1661,0311,8115,42.349,606,05%

3u t xy dng89,362,9303,5495,9181,61.133,202,92%

4u t ra ngoi DN947,5260,0226,5385,0529,72.348,706,05%

3.1. u t pht trin i tu bayu t pht trin i tu bay l hng mc u t quan trng nht ca Tng cng ty nhm p ng nhu cu tu bay khai thc. Tng cng ty trin khai v thc hin ng ph duyt ca Th tng Chnh ph v K hoch pht trin i tu bay n nm 2020. Trong giai on 2009-2013, Tng cng ty ang trin khai thc hin 9 d n u t tu bay vi tng s tu bay t hng l 62 chic. Ti nay, i tu bay s hu ca Tng cng ty tng thm 28 chic gm 20 tu bay A321 (01 tu bay thuc D n 2004, 5 tu bay thuc D n 2007, 08 tu bay thuc d n 2009, v 06 tu bay thuc d n cho K6 thu kh), 08 ATR72-500 (02 chic gop vn lin doanh Angkor Air-K6). i vi D n u t i mi i tu bay ATR72, Tng cng ty hon thnh vic bn v tr ton b ATR72-200 th h c cho nh sn xut trong thng 5/2010.Kt qu n cui nm 2013 i tu bay khai thc ca Tng cng ty tng ln 82 chic (10 B777-200ER, 9A330, 47 A321, 14 ATR72-500, 02 Fokker 70) so vi 57 tau bay cua nm 2009. Ty l s hu tu bay ln 54% (tnh theo u my bay). iu ny mt mt gip Tng cng ty ch ng hn trong k hoch sn xut kinh doanh, mt khc, gip gim c chi ph khai thc tu bay, gp phn ng k vo vic m bo hiu qu kinh doanh chung trong nhng nm qua. Tui trung bnh ton i my bay vao nm 2013 l 5,4 nm, thuc loi i bay tr khng ch trong khu vc m c trn th gii.

Bang 11: S lng tau bay khai thac giai on 2009-2013n v: chicTu bay20092010201120122013

280-300 gh 1720211919

280-300 gh tm xa88888

B777Mua44444

Thu44444

280-300 gh tm trung912131111

B777Mua00000

Thu22222

A330Mua00000

Thu7101199

150 gh 2732394547

A321Mua1415222730

Thu3771317

A320Mua00000

Thu10101050

70 gh1316161614

F70Mua22222

Thu00000

AT7Mua99999

Thu25555

Tng5768768082

Ghi chu: S lng tau bay tinh tai thi im 31/12 hang nm; 3.2. u t trang thit b v o toTng gi tr thc hin u t giai on 2009-2013 l 2.349,60 t ng, t 52,6% k hoch. u t o to ngun nhn lc c th nh phi cng l hng mc c tng mc u t ln v c ch trng thc hin. Tng cng ty cng trin khai u t 01 bung li m phng ch ng trong vic t chc hun luyn chuyn loi, nh k cho phi cng A320/A321 Vit Nam v tit kim chi ph gi i nc ngoi. Bn cnh , Tng cng ty cng ch trng u t cc d n CNTT phc v cho iu hnh hot ng khai thc bay. D n u t nng cp h thng CNTT - trin khai h thng TMT a vo s dng, p ng c yu cu i mi phng thc v nng lc bn. Cc d n qun l thng tin khch hng thng xuyn, phn mm lp lch bay ang c trin khai thc hin.3.3. u t xy dngTng gi tr thc hin u t giai on 2009-2013 l 1.133,2 t ng t 41,2% k hoch. Trong giai on 2009-2013, Tng cng ty u tin ngun vn cho cc D n trng im, tp trung u t pht trin cc d n xy dng c s h tng p ng nhu cu khai thc, bo dng ca Tng cng ty. C 07 d n u t trng im v c s h tng vi tng mc u t 1.690 t ng c trin khai nh Hangar bo dng tu bay thn rng A75 vi tng mc u t 448 t ng, To nh chnh Trung tm hun luyn o to ca Tng Cng ty ti Tp. H Ch Minh vi tng mc u t 292 t ng, Nh xng Hangar s 2 vi tng mc u t 543 t ng, Trung tm hun luyn o to ca Tng cng ty ti 200 Nguyn Sn- giai on 1, H Ni vi tng mc u t 80 t ng, Nh iu hnh khi khai thc 108 ng Hng H vi tng mc u t 179 t ng.3.4. u t ra ngoi doanh nghipV u t ra ngoi doanh nghip (TRNDN) trong giai on 2009-2013, Tng cng ty thc hin ng nh hng ca Nh nc v chin lc pht trin ca Tng cng ty, khng dn tri, ch yu tp trung vo lnh vc vn ti hng khng v dch v ng b. Thu nhp t hot ng TRNDN ca Tng cng ty lun t hiu qu, ng gp ng k vo hiu qu SXKD chung ca Tng cng ty.Tng vn thc hin giai on 2009-2013 l 3.459,16 t ng, bao gm cc khon u t bng tin v gp vn bng ti sn. Cng tc u t ra ngoi doanh nghip ch yu u t vo cc doanh nghip hot ng trong cc lnh vc thuc ngnh ngh kinh doanh chnh ca Tng cng ty, bao gm mt s khon u t ln nh: gp vn vo VAECO; gp vn thnh lp Hng hng khng Cambodia Angkor Air; gp vn b sung vo Cng ty c phn cho thu tu bay Vit Nam; gp vn b sung vo Cng ty CP HK Jetstar Pacific Airlines; gp vn chuyn VINAPCO thnh cng ty TNHH MTV.Tng s vn thu v t vic thoi vn ti cc doanh nghip theo n ti c cu ca Tng cng ty l 545,9 t ng, ch yu thoi vn ti cc doanh nghip c hiu qu sn xut kinh doanh thp v khng thuc ngnh ngh kinh doanh chnh ca Tng cng ty nh thoi vn ti Techcombank v Bo MinhBang 12. u t ra ngoai doanh nghip giai on 2009-2013n v: T ngTTCng ty20092010201120122013

u t vn972,5260,0243,01.095,6529,7

1. Cty TNHH K thut my bay720,332,3--306,5

1. Cty CP Tin hc vin thng HK18,53,19,0--

1. Hng HK Cambodia Angkor Air133,5141,8-710,6209

1. Cty Cng HK quc t Long Thnh16,5----

1. Cty CP Xut nhp khu HK0,5----

1. Cty CP Cho thu my bay Vit Nam73,6-207,6--

1. Cty CP Khch sn HK9,6----

1. Techcombank-82,8---

1. Cty CP u t HK--3,1--

1. Cty CP o to Bay Vit--21,0--

1. Cty CP Dch v HK sn bay Nng--2,4--

1. Cty CP HK Jetstar Pacific Airlines---385,0-

1. Cty Lin doanh SX ba n trn my bay----14,2

Gim thoi vn25-16,539,52292,05

1. Cty Cng HK quc t Long Thnh--16,5--

2.Cty CP HK Jetstar Pacific Airlines39,52

3.Cty TNHH giao nhn HH TSN50

4. Cty CP Khch sn HK25,0----

5. TCT Bo him Bo Minh----57,7

6. Techcombank----184,35

4. Pht trin ngun nhn lc1. 2. 3. Vi c th ngnh vn ti hng khng tun th cht ch cc tiu chun quc t, Tng cng ty c bit quan tm n pht trin s lng, cht lng ngun nhn lc, c bit l cc lao ng c th chuyn ngnh.Biu 1. Tng trng lao ng, khch lun chuyn

Trong giai on 2009 - 2013, tng trng lao ng bnh qun l 4,12%/nm, so vi tc tng trng vn ti hng khng - bnh qun 12,4%.

Bang 13. C cu lao ng ngi Vit Nam theo chuyn mn d kin n 31/12/2013TTCHC DANHTNGT L

1Vin chc qun l 12 0.12%

2Lnh o, iu hnh (Gim c v tng ng) 84 0.83%

3Qun l chuyn mn nghip v (Phng & tng ng) 438 4.33%

4Nhm chuyn mn nghip v 2,653 26.24%

4.1.i (t) chuyn mn nghip v tng ng 514 5.08%

4.2.Chuyn vin tha hnh 1,660 16.42%

4.3.Cn s nghip v 203 2.01%

4.4.Nhn vin nghip v 276 2.73%

5Nhm trc tip SXKD 6,922 68.47%

5.1Ngi li my bay 573 5.67%

5.1.1Li chnh 203 2.01%

5.1.2Li ph 317 3.14%

5.1.3Hc vin chuyn loi 53 0.52%

5.2K thut my bay 24 0.24%

5.2.1K s my bay 11 0.11%

5.2.2Nhn vin k thut my bay 13 0.13%

5.3Tip vin trn khng 1,915 18.94%

5.4iu hnh khai thc 84 0.83%

5.5K thut khai thc (li - vn hnh TTB, th sa cha) 805 7.96%

5.6K thut khc (li xe VP, th bo tr ) 156 1.54%

5.7Cn bng trng ti, ti liu, HD cht xp 279 2.76%

5.8Bn v, t ch 457 4.52%

5.9Phc v hnh khch (th tc hnh khch, hnh l ...) 1,065 10.54%

5.10Gim st khai thc (hnh khch, hng ha, sn ) 650 6.43%

5.10.1Chuyn vin 245 2.42%

5.10.2Nhn vin 405 4.01%

5.11Cht xp hnh l, hng ho 374 3.70%

5.12V sinh my bay, lao ng trc tip khc 356 3.52%

5.13Tp v, v sinh, bo v (ph tr) 184 1.82%

Tng cng 10,109 100.00%

Ngun lc phi cng:Giai on 2009-2011,hng nm c khong 100 hc vin i o to phi cng c bn ti nc ngoi, trc khi trin khai chnh sch x hi ho o to phi cng c bn t nm 2012. Giai on 2009 - 2013 a thc hin ao tao c ban trn 300 phi cng, lc lng phi cng Vit Nam tng t 311 ngi tng ln 600 ngi Bang 14. Phat trin ngun nhn lc phi cng Vit Nam 2009-2013NmS lng phi cng Vit NamTi l phi cng Vit Nam/tng i phi cng

2009201020112012201320092010201120122013

Tu bay 70 gh66738210612467,3%51,1%57,8%57,0%69,3%

Tu bay 150-180 gh13514316923028954,4%40,7%46,2%58,2%64,1%

Tu bay 280-300 gh15316415418318776,1%62,8%61,1%80,6%81,3%

Tng35438040851960064.7%50.3%53.7%64.2%69.8%

V ngun nhn lc k thut tau bay: K t khi tch ra v c thnh lp, VAECO ln mnh khng ngng. Cng ty l t chc bo dng c Cc Hng khng Vit Nam (CAAV) v Cc Hng khng Hoa K (FAA) cp Giy chng nhn ph chun FAR 145 t 21/01/2011. Bang 15. Phat trin ngun nhn lc ky thut 2009-2013n v: ngiNmTngQun l gin tipTrc tip bo dngPhc v ph tr

20092.0405381.177325

20102.2185901.295333

20112.5156391.531345

20122.6697031.619347

20132.9507581.818374

Tng trng lao ng bnh qun 9,66%/nm

VAECO c bit ch trng n cng tc o to v pht trin ngun nhn lc. Cht lng lao ng nng cao ca cng ty c th hin r qua vic tng trng i ng nhn vin k thut c chng ch y quyn (CRS): t khi thnh lp (01/01/2009), cng ty c 403 ngi c chng ch, n gia thng 6 nm 2013, cng ty c 992 ngi c chng ch, tng 589 ngi c chng ch, tng ng vi 146%.C th khng nh trong giai on va qua, Tng cng ty xy dng c i ng lao ng chuyn mn ha su, tay ngh cao m bo an ton, an ninh trong khai thc cng nh phc v tt nhu cu ca hnh khch. i ng lao ng k thut my bay m nhim c hu ht cc dng bo dng t n gin n phc tp, em li hiu qu kinh t cao .5. Hp tc quc tTrong nhng nm qua, Tng cng ty khng ngng m rng phm vi hp tc nhm khai thc hiu qu hn cc ng bay cua Tng cng ty v m rng ti cc th trng cha m ng bay trc tip. Tnh n ht nm 2013, Tng cng ty ang hp tc lin danh song phng vi 21 hng hng khng v 1 hng tu ha Quc gia Php; hp tc chia chng c bit (SPA) vi 92 hng hng khng v 1 hng tu ha ca c. Nh vy, cc i tc hp tc hin ti vt ra khi gii hn truyn thng l cc hng hng khng. c bit, sau qu trnh n lc phn u, kt ni h thng, nng cp cht lng dch v, vo ngy 10/06/2010, Vietnam Airlines chnh thc c kt np l thnh vin th 10 ca Lin minh hng khng ton cu SkyTeam, mt mt nng cao uy tn ca hng, mt khc m rng mng khai thc thng qua hnh thc hp tc trong lin minh. Tham gia SkyTeam anh du bc ngot trong thay i chin lc hp tac cua Tng cng ty, chuyn t hp tc song phng n thun, sang hp tc a phng, a hng. Bn canh o, Tng cng ty a bc u thc hin thanh cng vai tro la cu ni phat trin kinh t chinh tri xa hi trong Tiu vung CLMV vi vic trin khai thanh cng Hang hang khng lin doanh Cambodia Angkor Air, cung nh ang tip tuc xuc tin hp tac vi chinh phu Lao va Myanmar nghin cu trin khai cac lin doanh tng t.6. Phat trin thng hiuT hinh anh v mt hng hng khng t c bit n trong nhng nm 1990, giai on 2009-2013 thc s l bc ngot pht trin vn mnh ca Tng cng ty. Giai on 2009-2012, Tng cng ty tp trung xa b khong cch v nhn thc v Vietnam Airlines, to ng lc trong ni b Hng v hnh nh mt hng hng khng hin i, chuyn nghip. Cc hot ng qung b nhn mnh vic tr thnh thnh vin chnh thc ca SkyTeam mt trong ba lin minh hng khng ln nht ton cu. T 2013, Tng cng ty xy dng hnh nh hng hng khng quc t nng ng, u th v mng bay CLMV (Cm-pu-chia, Lo, Myanmar, Vit Nam).Cc hot ng xy dng thng hiu c y mnh cng vi vic trin khai chin dch qung co Hng hng khng ng cp quc t - thnh vin lin minh SkyTeam c trin khai thng nht trn quy m ton mng trn c s la chn phng tin qung co c uy tn, cht lng cao, lng c gi ln v nhm ng i tng khch hng mc tiu ti th trng v khu vc. Cng tc thng hiu v qung co chin lc ton cu c thc hin chuyn nghip thng qua i l, nh , d b hn ch v ngn sch nhng hiu qu chin dch vn tch cc, gy n tng mnh, gp phn to hiu ng cng hng tt.Cng tc quan h cng chng cng c y mnh v h tr tt cc chin dch qung b, c bit ti th trng Vit Nam; Cc chin dch PR c thc hin bi bn, c k hoch trin khai c th, c thng ip truyn thng r rng, cung cp thng tin y v kp thi, ng ti lin tc trn cc c quan thng tn, bo ch, truyn hnh, Internet. Nh vy, cng tc nh hng d lun c nng cao r rt, vic trao i thng tin 2 chiu thng qua bo ch gia cng chng v Tng cng ty cng c ci thin v y hn.a dng ha cc hot ng qung b thng hiu thng qua vic t chc cc s kin pht ng du lch Vit Nam ti cc th trng trng im nh Hn Quc, Nht Bn, Thng Hi, Ty u. Cng tc t chc s kin c chuyn nghip ha v c trin khai di hnh thc phi hp gia Tng cc du lch v cc doanh nghip.Vi mc tiu l hng hng khng 4 sao (4*) vo nm 2015 v l mt trong nhng hng hng khng hng u trong khu vc vo nm 2020, VNA ang lin tc m rng mng bay, u t i my bay cng ngh mi, nng cao cht lng dch v, v th ca VNA ngy cng c nng cao. Do vy, vic xc nh mc quan trng v u t cho lm mi thng hiu v xy dng h thng nhn din thng hiu ph hp vi chin lc pht trin kinh doanh chung ca Tng cng ty l rt cp thit; Ngoi ra, VNA s nhn mt i my bay hin i, th h mi A350 v B787 trong giai on 2015-2018. y l thi im ph hp v cp thit nghin cu vic lm mi thng hiu v xy dng H thng nhn din thng hiu c th ng dng ngay trn i my bay mi, tit kim chi ph v ng dng thit k ni v ngoi tht ng b ngay t u.T nm 2012 VNA trin khai lm mi logo v xy dng b thit k H thng nhn din thng hiu (bao gm tt c cc khu dch v t mt t n trn khng nh ni, ngoi tht my bay; ng phc: phi cng, tip vin, nhn vin cc b phn mt t, bn v, vn phng; ni, ngoi tht phng v; quy check-in; phng ch; cc phng tin mt t; trang thit b, dng c trn my bay; FFP; vn phng; giao din website) kp 2015 khai trng logo mi v b nhn din thng hiu mi cng vi thi im nhn my bay th h mi A350 v B787.7. Phat trin nng lc bo dng tu bayHin i ho i tu bay l ng lc chinh thc y c s h tng k thut tu bay ca Tng cng ty pht trin. Trong nhng nm qua Tng cng ty ch trng nng cao nng lc bo dng tu bay theo c hai hng: tng cng chiu rng p ng nhu cu bo dng s lng i tu bay ngy cng ln; nng cao chiu su bao gm nng cao cht lng bo dng v tng bc b sung cc chng ch cn thit tng kh nng t bo dng ti Vit Nam nhm nng cao hiu qu kinh t v tnh ch ng. Nm 2009, Tng cng ty thnh lp Cng ty TNHH mt thnh vin k thut tu bay (VAECO) trn c s t chc li hai X nghip sa cha tu bay A75 v A76, m bo s ch ng trong cng tc bo dng, sa cha tu bay duy tr s pht trin bn vng, tin ti lm ch h tng k thut cng ngh tu bay trong nhng bc pht trin k tip. Hin nay, VAECO pht trin v tr thnh trung tm bo dng chnh ca Tng cng ty vi nng lc bo dng cc mc 4C/8SC cho i bay B777, 8C/12Y cho i A330, 3C cho i A321, A320, 4C cho i ATR72. VAECO ang tng bc nng cao nng lc v c s vt cht, con ngi v t chc khng nh cht lng bo dng tu bay ca VAECO ng thi to c hi vn ra th trng quc t thu ht thm cc khch hng mi n bo dng tu bay. VAECO hin la t chc bo dng c Cc Hng khng Hoa K (FAA) cp giy chng nhn ph chun FAR 145 t 21/01/2011. 8. Cht lng dich vuCht lng sn phm dch v, nng sut lao ng ca Tng cng ty tuy c nhng chuyn bin tch cc nhng cha ng u. Nng lc cnh tranh, chim lnh th trng mt s lnh vc cha thc s p ng yu cu pht trin. Trong cng tc qun l iu hnh vn cn bc l mt s hn ch nht nh, mt s cng ty c phn, vic bo ton v pht huy hiu qu ng vn cn thp; vic ng dng cc thnh tu tin tin ca khoa hc cng ngh trong mt s lnh vc cn hn ch, cha theo kp s pht trin ca th trng, nh hng khng nh n hiu qu qun l, iu hnh.Bang 16. So snh anh gia cht lng dich vu cc hng 2009-2012Hng hng khngNnglc cnh tranh20092010201120122013

Vietnam AirlinesHng C4245363733

Hng Y3038303032

China SouthernHng C3638342929

Hng Y3337323536

Malaysia Airlines Hng C4781224

Hng Y488821

Thai AirwaysHng C1111151819

Hng Y53566

Cathay PacificHng C74532

Hng Y114344

Singapore Airlines Hng C22111

Hng Y22211

Ngun: SkyTrax9. nh gi tng qut9.1. Nhng kt qu t c Pht trin nhanh, p ng nhu cu vn chuyn hng khng ca t nc v khng nh vai tr hng hng khng quc gia, th hin: Mng ng bay ca Tng cng ty ngy cng c tng cng v m rng; i tu bay c pht trin v hin i ha khng ngng, n ht nm 2013, gm 82 tu; Sn lng vn chuyn t ti quy m Hng hng khng trung bnh trong khu vc (nm 2013 sn lng vn chuyn c t khong 15 triu khch/nm, doanh thu 54.375 t ng); Tng cng ty hon thnh tt vai tr l Hng Hng khng quc gia ca Vit Nam, phc v cc chuyn bay chuyn c, chuyn ch cc v lnh o ng, Nh nc tuyt i an ton, chu o; thc hin tt cc nhim v chnh tr ca hng hng khng quc gia nh gii cu hnh khch ti Thi Lan nm 2009 do khng hong chnh tr, gii cu lao ng ti Libi nm 2010, chuyn ch ngi Vit Nam v nc do khng hong kp ng t sng thn ti Nht Bn nm 2010... Gi vng an ton, an ninh hng khng. An ton an ninh c gi vng, c cp v duy tr chng ch an ton khai thc IOSA ca Hip hi hng khng quc t (IATA). Tng cng ty cng t tiu chun bay trn bin ETOP 120 pht v ang phn u tiu chun ETOP 180 pht v cc tiu chun khc iu kin khai thc n M. Uy tn v hnh nh tng bc c nng cao trong cng ng hng khng v khch hng. Tng cng ty khng ngng m rng phm v hp tc quc t nhiu cp , hnh thc khc nhau. Vo ngy 10/06/2010, Vietnam Airlines chnh thc c kt np l thnh vin th 10 ca Lin minh hng khng ton cu SkyTeam.V hnh nh: t mt hng hng khng nh v lc hu, t c bit n, n nay, Tng cng ty xy dng cho mnh mt hnh nh ca mt hng hng khng nng ng, c uy tn, l thnh vin ca Hip hi Vn ti hng khng quc t (IATA). m bo kinh doanh hiu qu Mc d gp nhiu bt li trong cc nm 2009-2013 nhng nh p dng cc gii php iu hnh SXKD tng th, ng b, Tng cng ty vn cn i c thu chi, kinh doanh c li trong khi nhiu hng hng khng trn th gii thua l. Pht trin vn Nh nc, u t ng nh hng, hiu quNgun vn ch s hu ca Tng cng ty c bo ton v pht trin. Nm 2013, tng ngun vn ch s hu ca Tng cng ty c t 10.607 t ng. Tng cng ty tp trung vn u t vo tng cng v hin i ha i my bay theo nh hng i thng vo cng ngh tin tin, hin i, ng thi u tin u t pht trin nng cao nng lc khai thc, bo dng tu bay v nng cao nng lc qun tr doanh nghip.u t ra ngoi doanh nghip ca Tng cng ty c thc hin theo ng nh hng, khng dn tri, ch yu tp trung vo lnh vc vn ti hng khng v dch v ng b. T trng vn u t ra ngoi doanh nghip chim t l 8% tng ngun vn ca Tng cng ty, trong trn phn ln u t vo lnh vc vn ti hng khng v dch v ng b. Pht trin ngun nhn lc, m bo i sng ngi lao ngCng tc t chc v pht trin ngun nhn lc c i mi tng bc vng chc v t tin b v nhiu mt. Tng cng ty ch ng trin khai nhiu bin php, a dng ha trong khu tuyn dng v o to nhn lc c th, c bit l ngun nhn lc vn hnh khai thc, bo dng tu bay, thng mi v i ng lnh o, cn b qun l chuyn ngnh. n cui nm 2013 lc lng phi cng Vit Nam l 600 ngi, p ng trn 69,8% nhu cu khai thc.Nng sut lao ng tng 10% mi nm theo gh lun chuyn, so vi cc hng thuc Lin minh SkyTeam, Oneworld, Tng cng ty ng hng trung bnh-kh tng ng vi cc hng China Southern Airlines, Korean Air, American Airlines.9.2. Nhng hn chBn cnh nhng kt qu v thnh tch ng t ho t c, Tng cng ty cn nhng hn ch chnh nh sau: V thc hin nhim v sn sut kinh doanh: Cht lng sn phm dch v, nng sut lao ng ca Tng cng ty tuy c nhng chuyn bin tch cc nhng cha ng u. Nng lc cnh tranh, chim lnh th trng mt s lnh vc cha thc s p ng yu cu pht trin. Trong cng tc qun l iu hnh vn cn bc l mt s hn ch nht nh, mt s cng ty c phn, vic bo ton v pht huy hiu qu ng vn cn thp.Trong nhng nm qua, cht lng dch v ca Vietnam Airlines c nhng chuyn bin r rt: t ch nhiu tiu ch ch c xp hng 2 sao n nay khng cn tiu ch 2 sao v nhiu tiu ch nh gi t mc 4 sao; Nhng nhn chung, Vietnam Airlines hin vn l hng hng khng c cht lng dch v thuc hng 3 sao v cn khong cch kh xa v xp hng v im nh gi so vi cc hng hng khng hng u trong khu vc nh Singapore Airlines, Cathay Pacific hay Thai Airways. V vn v ti sn: Kh nng tch ly v nng cao vn ch s hu b hn ch do tc pht trin cao, nhu cu u t ln. V cng tc o to, pht trin ngun nhn lc: Cng tc o to cha theo kp tc pht trin nhanh ca Tng cng ty, c bit l o to lao ng c th (ngi li my bay, k thut, tip vin) gy nn s thiu ht ngun lc ln phi thu ngi nc ngoi nhiu. V thc hin c phn ho: Tin trnh c phn ha cng ty m - Tng cng ty cn chm, khng theo c k hoch ra ban u, gy kh khn trong vic huy ng thm vn tip tc pht trin.9.3. Nguyn nhn ca hn ch, khuyt imNhng hn ch, khuyt im trn l do nhng nguyn nhn khch quan v ch quan ch yu sau:Nguyn nhn khch quan: Tnh hnh th gii v khu vc din bin phc tp c v kinh t, chnh tr v nhng nh hng ca thin tai, dch bnh, gi nhin liu bay khng n nh, tng cao din bin khng theo quy lut nh hng tiu cc n s pht trin ca th trng vn ti hng khng. Chnh sch kim sot gi ca Nh nc, vic ni lng gi trn thng chm hn so vi s tng gi ca cc yu t u vo dn ti kinh doanh ni a ca Tng cng ty hiu qu thp, nhiu ng bay n cc a phng doanh thu khng b p chi ph dn ti vic tch ly v tng ngun vn ch s hu ca Tng cng ty b hn ch, ngun vn kinh doanh qu nh so vi quy m kinh doanh v nhu cu u t, pht trin. C s h tng hng khng cn thiu v cha ng b, mt s sn bay qu ti, nh hng ti s pht trin ca Tng cng ty. Th trng chng khon sau mt thi gian tng trng mnh m dng li v suy gim lm qu trnh c phn ha Tng cng ty b chm li, khng m bo tin ra. Tng cng ty duy tr tc pht trin nhanh trong mt thi gian di dn ti vic o to, pht trin ngun nhn lc, nht l lao ng c th nh phi cng, k s k thut khng theo kp. Do chi ph cho nhn cng cn mc cao do t l phi cng nc ngoi cn chim t l cao. Mc d Tng cng ty quan tm v p dng nhiu gii php tng cng qun tr, tit kim chi ph nhng do ang trong qu trnh u t ban u pht trin i tu bay, u t i mi, chuyn giao cng ngh nn mt s khon chi ca Tng cng ty lin quan n tu bay nh chi ph sa cha tu bay... vn cn cao hn so vi mc bnh qun ca mt s hng c cng quy m hot ng do phn ln cc hot ng ny u phi gi i nc ngoi.Nguyn nhn ch quan: L hng hng khng truyn thng nn Tng cng ty rt quan tm u t i tu bay hin i, nng cao cht lng dch v, trang thit b tng t trng khch thu nhp cao, tuy nhin n thi im hin nay t l khch thu nhp cao vn cn thp so vi quy m v mc hin i ha i tu bay. Cht lng dch v c nhiu tin b nhng vn cha ng u tt c cc khu do cht lng cn b, nhn vin cha ng u. Cng tc c cu, t chc li dy chuyn sn xut, ci tin v p dng cng ngh tin tin vo cng tc qun tr doanh c trin khai thng xuyn nhng vn cha tng xng vi quy m sn xut ngy cng ln, nng sut lao ng cha cao. Vic xy dng v ban hnh h thng cc vn bn qun l trong Tng cng ty cha ng b, cha cp nht thng xuyn dn n c vn bn chng cho hoc khng cn ph hp nhng chm c chnh sa.

Ph lc 1. Kt qu Sn xut kinh doanh TCT giai on 2009-2013

TTn v20092010201120122013 2009-2013Tng trng bq/nm

IHnh khch

1Chuyn bayTriu chuynNi a 56.535 65.553 79.544 74.718 72.674349.0246.5%

Quc t 24.780 29.157 35.647 37.646 41.176168.40613.5%

Tng mng 81.315 94.710 115.191 112.364 113.848517.4288.8%

2KhchTriu khchNi a6,38,29,08,49,040,99,3%

Quc t3,24,34,85,36,023,617%

Tng mng9,512,413,813,715,064,412,1%

3RPK(Triu)1.000 khch.kmNi a4.9856.4506.9066.4226.96831.7318.7%

Quc t9.91012.89214.18516.26918.12971.38516.3%

Tng mng14.89519.34221.09122.69125.098103.11713.9%

4ASK(Triu)1.000 gh.kmNi a6.1668.0018.5418.1548.60439.4668.7%

Quc t14.07117.19020.01421.58623.04495.90513.1%

Tng mng20.23725.19128.55529.74031.648135.37111.8%

5LF%Ni a81%81%81%79%81%80%

Quc t70%75%71%75%79%74%

Tng mng74%77%74%76%79%76%

IIHng ha

1Hng ha, bu kin vn tiTnNi a88.499112.664118.69897.76797.287514.9152.4%

Quc t44.17266.84171.81376.60886.880346.31418.4%

Tng mng132.671179.505190.510174.376184.167861.2298.5%

2LF1.000 tn.kmNi a45%43%43%57%52%

Quc t56%65%51%60%59%

Tng mng52%57%49%59%55%

IIKt qu SXKDNghn t VN

1Doanh thu24,68837,48947,74551,11354,375215,41021,8%

2Chi ph24,55437,16447,70850,97554,217214,61821,9%

3Li nhun trc thu134325371381587924,2%

Ph lc 2. Tng hp cc ng bay mi m ca TCTy G 2009-2013

1. Tng hp ng bay quc t

20092010201120122013

ng bay3643464752

im n2426272829

M mi

HAN-FUK SGN-NGO HAN-KUL HAN-CTU DME-CXR

HAN-KIX HAN-KHH SGN-CGK DAD-ICN

SGN-PEK HAN-LGW DAD-REP

SGN-PVG SGN-LGW DAD-CAN

HAN-PVG DAD-HGH

HAN-RGN

SGN-RGN

Ngng khai thc

SGN-PNHSGN-PEK HAN-KMG

2. Tng hp cc ng bay ni a

20092010201120122013

ng bay3236373840

im n2020202021

M miHAN-VCASGN-VCA-PQC DAD-HPH DAD-VII SGN-THD

HAN-UIH HAN-VII HAN-PQC

SGN-VDH HAN-VCL

HAN-TBB DAD-DLI

HAN-PXU