timreitzes portfolio

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User Experience Portfolio Tim Reitzes [email protected] 917.576.3226

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Page 1: Timreitzes portfolio

User Experience PortfolioTim Reitzes

[email protected]

Page 2: Timreitzes portfolio

Designing Common Ground Between People and Technology

Users

Clients

Technology

me

Page 3: Timreitzes portfolio

User Research and Testing High Level Sketching and Prototyping

Information Architecture and User FlowsWireframes

A Process Oriented, User-Centered Approach

My process relies on generating, testing, and learning from both good and bad ideas in order to find common ground between a product and its users.

Page 4: Timreitzes portfolio

Possible WorldsNext Generation Preschool Math Teacher's GuideThe Noble Experiment

Congregate WebappGinger Moon Foods

Five projects highlighting some of my recent work

Page 5: Timreitzes portfolio

Possibe Worlds - Website Redesign

Challenge:

Skills Used:

Worked with a team to create an online environment for teachers and students to access digital games and classroom resources for middle-grade science learning.

About:

Results: Currently in development

Wireframes

Information Architecture

User Research

Content Strategy

Card Sorting

Page 6: Timreitzes portfolio

We spent time in middle grade science classrooms watching our materials being used, and talking to teachers and students about their experiences.

Our research helped us begin to storyboard and test out ideas for how to organize the site.

Teachers know what they're looking for so don't make them hunt, and kids just want to play the games.

Field Research, Card Sorting, and User Flows

Page 7: Timreitzes portfolio

Electricity

Electricity is not a subtsance!

Energy & Matter

What's the difference between energy and matter?

Charge & Flow

If it's not a substance, how does it travel?

Pattern & Alignment

How does it get the power to effect

matter?

Electricity & Circuits

How good a model is it?

Instructional PPT

Interactive Pullout

Digital game

Linking Activity

Card Game NoWay!

Topic and MisconceptionSubtopic with Big Question

Activity that can be used to address subtopic. Tagged for relevant subtopics

Curricular Connections

Links To Standards

Research Based Use

Cases

Research Based Use CasesStandards & Assessment

Putting It All Together

Possible Worlds has a number of different curricular modules, all with a similar structure but different materials, that needed to be organized in a way that is useful for teachers and students. An audit of all of the Possible Worlds content led to the creation of a simple Information Architecture and user-friendly Wireframes.

Page 8: Timreitzes portfolio

The Noble Experiment NYC

Skills Used:

Partnered with a graphic designer to create a simple website to launch a Brooklyn-based Distillery.

About:

Results: Since it's launch, tneNYC's founder has been a "Best 30 Under 30" in both Forbe's Magazine, and Zagat.

Wireframes

Information Architecture

Page 9: Timreitzes portfolio

WireframesAfter talking with the client about the story she wanted to tell with this site, I created a set of wireframes that let the user seamlessly discover all there is to know about tneNYC and it's products.

We are currently working on a new section site to promote tneNYC's featured product, Owney's Rum.

Page 10: Timreitzes portfolio

Next Generation Preschool Math - Digital Teacher's Guide

Skills Used:

Worked with a team to create a web application for preschool teachers using a newly developed tablet-based curriculum. The application contains professional development, unit schedules, and student progress tracking for digital games.

About:

Results: Field tested with teachers in 3 cities who all provided positive feedback and useful critiques that we are currently mining for Beta version of the product.

Wireframes

Information Architecture

User Research

Content Strategy

Story Boarding

Page 11: Timreitzes portfolio

Sketching for Various Use Cases

Our team mined user research to inform the different scenarios when teachers would be using the guide - sometimes to plan for a lesson, and other times in the middle of teaching, for "just-in-time" assistance or digital resources.

Page 12: Timreitzes portfolio

Interface Design for Intimated TeachersWe took the requirements given to us by researchers and curriculum developers and designed a welcoming interface that delivered all of the necessary project content without feeling overwhelming for teachers who might be unfamiliar with the tablet.

Teachers from a recent field test all said that they would rather use the digital version of the Teacher's Guide than a paper version we also provided.

Page 13: Timreitzes portfolio

Building The Progress TrackerOur team worked closely with our researchers and developers to figure out what aspects of student gameplay we would be tracking. The data has to be displayed in a way that help teachers understand where and why their students are struggling. In order to help teachers make use of the data, we added a feature that makes suggestions for teachers based on the data for each student.

Page 14: Timreitzes portfolio

Ginger Moon

Skills Used:

Working as a consultant to help develop small businesses web presence.

About:

Results: Gingermoon completed a soft-relaunch their website to take their new format for a spin. They have recently decided to change their business model so we are going through another round of revisions to reflect their new needs.

Wireframes

Information Architecture

User Research

Content Strategy

Card Sorting

content coming

Page 15: Timreitzes portfolio

User Research to Inform Use Cases

After meeting with the client to get a better idea of what direction they wanted to go in with their web presence, I interviewed potential users to generate personas that I used to guide my design.

Using the personas as a guide, I was able to storyboard different use cases for potential Ginger Moon clients.

VanessaThe Professional Mom-To-Be

She$is$married,$and$her$husband$also$works$long$hours.$

Her$life$is$busy,$and$she$feels$like$she$has$very$little$spare$time.$

She$is$rarely$able$to$get$home$before$7pm$e$very$night,$and$often$takes$work$home$with$her.

Who Is Vanessa?

How does she eat and shop for food?

What is her relationship to technology?She$is$rarely$able$to$get$home$before$7pm$e$very$night,$and$often$takes$work$home$with$her.$She$is$married,$and$her$husband$also$works$long$hours.$Her$life$is$busy,$and$she$feels$like$she$has$very$little$spare$time.$

Uses$social$media$to$see$what$her$friends$are$doing:$Facebook$and$Instagram.$Likes$seeing$what$her$friends$are$doing.$Doesn’t$post$very$often,$other$than$some$photos$of$food.$Also$likes$looking$at$Pinterest$when$she$has$time,$$for$food$and$fashion$porn.$

Vanessa's Social Networks

f

She$tries$to$eat$healthy:$she$eats$salads$a$lot$during$the$week$for$lunch,$and$her$and$her$husband$will$often$order$in$dinner$on$weeknights.$

On$weekends$they$like$to$go$out$to$eat.$They$don’t$cook$very$much,$but$she$would$like$to$become$a$better$home$cook.$

They$use$Fresh$Direct$to$shop$for$groceries,$and$they$like$how$much$time$it$saves$them$from$having$to$go$to$Whole$Foods.$

"I want to do all the right things for my bagy, but who has the time?"

Page 16: Timreitzes portfolio

Organizing the Information Architecture

I used card sorting to help me organize the different parts of the new site, and test out different options for architectures with the clients and some potential users.

Page 17: Timreitzes portfolio

I spent time talking with the clients about existing sites they liked, and to users about what sites they like using and why. That research helped me generate wireframes and user flows that were both in line with client requirements and pleasing for potential users.

Wireframes and Userflows

Page 18: Timreitzes portfolio

Congregate

Skills Used:

Led UX effort on a team at Facebook/MacArthur sponsored "Project Connect: Hackathon" to create an app for social good.

About:

Results: Our prototype won 1st Prize!

Wireframes

Information Architecture

User Research

Content Strategy

Card Sorting

content coming

Mobile

Page 19: Timreitzes portfolio

Me, sketching as usual

Collaborating Towards a Deadline

Our task was to build a prototype of a digital experience for social good.

Congregate is an app designed to help teenagers understand and engage with important local and national legislation.

Our team consisted of 2 content experts, a visual designer, a developer, and a UX designer (me).

Page 20: Timreitzes portfolio

Designing to Facilitate Civil Discourse

One of the requirements of the Hackathon was that the apps had to promote civility on the internet. With Congregate we decided to implement "sentence starters" in the debate section of the application. The sentence starters, a popular tool in literacy education, are intended to set users on the path towards civil discourse.

Page 21: Timreitzes portfolio

Wireframes for Mobile Web

For scalability and distribution purposes, our team decided to design a mobile first web app rather than a native iOS application.

Designing for mobile helped me create a concise information architecture and streamline the user flow.

Page 22: Timreitzes portfolio

Thank You!