timothy d-resume new 2016
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3785 Coral Springs Drive Coral Springs Florida 33065
(954) 825-7334 Cell/ Home Email:[email protected]
Timothy D. Clark
OBJECTIVE: Motivated individual seeking a IT Helpdesk Support position that will benefit from
my strong working knowledge of computers and friendly, helpful
demeanor.
Professional Experience
2011 to Present South East Frozen Foods Computer Operator
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues via AS400
Monitor and respond quickly and effectively to request received from in users
Responsible for administration and internal support of the company’s PCs,
printers, servers, and related equipment
Renovate scan guns for the numerous stores throughout Broward and Dade County.
Perform timely workstation hardware and software upgrades as required
Ensure network and servers are functioning properly and monitor systems remotely
Perform maintenance tasks such as backing up of system daily
2001 to 2009 Mayors Jewelers Inc. ----Tamarac, FL Lead Computer Operator
Assign users and computers to proper groups in Active Directory
TCP/IP Network Protocols
Computer support for FL and Canada
Supervises the computer operation and related equipment
Profile creations on AS400 and Web400 systems
Repair and maintenance of printers
Help administrators with network connections
Adding printers to our network as well as maintenance on Citrix hubs
2000 to 2001 State of Florida Department of Transportation ---Plantation, FL
Turnpike Technician II
Handle wireless networks
Monitor electronic system and provide field customer service
Responsible for troubleshooting and repairs of Toll System
Repair and maintain all pc’s on the network for all toll plazas
Trained on State of Fl. Software system and hardware.
1996 to 2000 Sports Authority----- Lauderdale Lakes FL Help Desk Support Level II
Support all stores in USA and Japan
Used AS400 system to repair all profiles and passwords to system
3785 Coral Springs Drive Coral Springs Florida 33065
(954) 825-7334 Cell/ Home Email:[email protected]
Trouble shoot problems using windows platforms from Window 98 to Vista
Maintenance and repair of all printer
Network repair for AS400 system.
1992 to 1996 DataCo DeRex /TriSquare Printer Company Lead Service Technician
Repair and maintain all printers on various networks
Technical and onsite support service for colleges in the south Florida area
Main technician for Bal Telco in the Bahamas
Trouble shooter for the Florida area
1986 to 1992 Harris Computer Systems--- Melbourne/ Miami FL
Sr. Computer Technician for South Fla. Area
Repair and maintenance of all printers in Dade County
Repair of network controllers in all of the government centers in Dade
Support AS400 and Unix system in Dade County
Education
December 06, 2002 Almeda College and University 10400 W Overland Road#224 Boise Idaho 83709
Degree: Bachelor of Science Computer Information Systems
September 22, 1992 ATI Career Training Center 6200 Cyprus Creek Road Fort Lauderdale Fla. 33311
Degree: Associate in EET January 15, 1978 Browns Institute FCC license