timo lillbacka | solution architect | microsoft oy

32
Timo Lillbacka | Solution Architect | Microsoft Oy Live Meeting 2007 Office Communications Server 2007 R2

Upload: everett-mills

Post on 13-Jan-2016

229 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Timo Lillbacka | Solution Architect | Microsoft Oy

Timo Lillbacka | Solution Architect | Microsoft Oy

Live Meeting 2007Office Communications Server

2007 R2

Page 2: Timo Lillbacka | Solution Architect | Microsoft Oy

2

Communications • Instant

Messaging• Conferencing• Enterprise Voice

Messaging• E-mail• Calendaring• Unified

Messaging

Identity & presence

Microsoft Unified Communications

Page 3: Timo Lillbacka | Solution Architect | Microsoft Oy

3

Simplest deployment, low costAll components on single boxIntended for less than 10,000 users in an enterprise or in a particular location

Active Directory

OCS R2 Standard Edition

Enterprise Network

Deployment ConfigurationsStandard Edition Configuration

Page 4: Timo Lillbacka | Solution Architect | Microsoft Oy

4

SQLBack-end

Front-Ends:

OCS R2 Enterprise Edition

OCS R2 Pool

Enterprise Network

Hardware IP Load Balancer

Deployment ConfigurationsEnterprise Edition: Consolidated Configuration

Active Directory

For High Availability (Presence) / Meeting Rollover (Conferencing)A single “Pool” can host > 50,000 usersAn enterprise can have multiple pools for additional scale

Page 5: Timo Lillbacka | Solution Architect | Microsoft Oy

5

OCS R2 Pool, Dedicated MCUs

DataMCUs

Audio/VideoMCUs

Active Directory

Enterprise Network

Hardware IP Load Balancer

IIS IIS

Web Servers

SQLBack-end

Front-EndServer

Front-EndServer

Front-EndServer

Deployment ConfigurationsEnterprise Edition: Expanded Configuration

Dedicated MCUs isolate media-specific scaling and reliability characteristicsDedicated Web Servers

Page 6: Timo Lillbacka | Solution Architect | Microsoft Oy

6

Demo

Page 7: Timo Lillbacka | Solution Architect | Microsoft Oy

7

Conferencing

Page 8: Timo Lillbacka | Solution Architect | Microsoft Oy

8

• Simple ‘1-click’ to start a conference

• Seamless ‘escalation’ from 2 party voice (or video) call to MCU based conference

• Ability to provide context

Enhanced Conferencing

Page 9: Timo Lillbacka | Solution Architect | Microsoft Oy

9

Feature RichRate matching

Presenter controlMulti-stream support for RoundtableAutomatic or Manual video switching

SRTP

Scalable500 users per meeting

1000 total users per server

Low CostNo special DSPs

or hardware required

Audio/Video MCU

Page 10: Timo Lillbacka | Solution Architect | Microsoft Oy

10

• VoIP or PSTN conferencing

• Wideband audio and anywhere access

• Meeting sizes up to 250s

Two-way Audio

• Engage your audience by adding movie clips, Flash animations, and audio files

• Synchronized controls to start/pause/stop

Video & Audio Clips, Flash

• Presenter video

• Panoramic video support

• Chair controls for video and audio

Real time Video

ConsoleEnhanced Audio and Video

ConsoleEnhanced Audio and Video

Page 11: Timo Lillbacka | Solution Architect | Microsoft Oy

11

OCS 2007 R2 Live Meeting 2007

Editions Enterprise Standard Professional

Meeting Attendee Capacity 250 15 1250

Storage Days 90 365

Pre-meeting Handouts √Advanced Testing/Grading √Virtual Breakout Rooms √Registration √Shared Recordings √Live Meeting Web Access √ √End user support √ √Account Management (LM

Manager) √ √

Reporting Some √ √Client (Windows-based) √ √ √Two-way VoIP audio √ √ √Audio bridge integration √ √ √Video (Webcam & Roundtable) √ √ √Application Sharing √ √ √In-meeting File Transfer √ √ √Rich Media Presentations √ √ √Scheduling Add-In for Outlook √ √ √Enable Personal Recordings √ √ √

Training

Events

Collaborative

Meetings

Conferencing Features

Page 12: Timo Lillbacka | Solution Architect | Microsoft Oy

12

Panoramic Video

Active Speaker Video

Page 13: Timo Lillbacka | Solution Architect | Microsoft Oy

13

Key Features Support for VGA* and HD** for

peer-to-peer video on capable PCs

Interop with select Polycom and Tandberg videoconferencing endpoints

Resolution setting can be configured by either IT or users

Collaborating users can easily use off the shelf web cams to participate in video communications

Higher Definition VideoHigh quality video conferencing

* Resolution 640 x 480, ratio 4:3, requires dual-core PC** Resolution 1280 x 720, ratio 16:9, requires quad-core PC

Page 14: Timo Lillbacka | Solution Architect | Microsoft Oy

14

Group ChatPersistent topic based conversations

Key Features List of available Chat Rooms Chat Room History Customizable filters and alerts Archiving for compliance

Teams can collaborate with each other by participating in topic based discussions that persist over time

Page 15: Timo Lillbacka | Solution Architect | Microsoft Oy

15

Communicator Web AccessHTML-based IM, presence, & desktop sharing

Key Features Consistent experience, no

training Ability to invite anonymous

users Cross-platform support, zero

client Multi-party instant messaging Web based desktop sharing Add audio to an existing

session by Office Communications Server dial out to a preferred device

Use a web-based version of Office Communicator to find people, see their presence, IM with them, desktop share, or start an audio conference

Page 16: Timo Lillbacka | Solution Architect | Microsoft Oy

16

Cross Platform Desktop SharingCommunicator based sharing of desktop programs

Key Features One click sharing from  Office

Communicator and CWA* CWA* for a cross platform

experience

Call Me functionality Fast rendering

Collaborating users can share their desktop programs across different platforms

* Communicator Web Access

Page 17: Timo Lillbacka | Solution Architect | Microsoft Oy

17

Demo

Page 18: Timo Lillbacka | Solution Architect | Microsoft Oy

18

Voice

Page 19: Timo Lillbacka | Solution Architect | Microsoft Oy

19

OCS 2007Conferencing(server role)

Federated Companies

Analog, Digital & Mobile Phones

Management(MOM, MMC)

UC DesktopTelephone

Office Communicator

with USB handset

Office Communicator with headset

External Perimeter Network(DMZ)

Internal

OCS 2007Media Relay(server role)

TelephonyGateway

OfficeCommunications

Server 2007

Telephony

Internet

FederatedNetworks

SQLServer

Exchange Serverwith UnifiedMessaging

Internal Information Workers

Servers and Management

Remote Workers

Office Communications Server 2007 R2Voice Call Management Architecture Overview

Page 20: Timo Lillbacka | Solution Architect | Microsoft Oy

20

Dial-In ConferencingOn premise audio conferencing bridge

Key Features Mixes VoIP and/or PSTN dial-in Scheduling via Outlook and

reservationless conferencing options Multiple language support by

Conferencing Attendant Users are authenticated against

Active Directory for better security

Save conferencing costs by setting up an on-premise audio-conferencing bridge for both internal and external users

Page 21: Timo Lillbacka | Solution Architect | Microsoft Oy

21

Response GroupUser configurable call treatment, queuing & routing

Key Features IVR , Speech Recognition and

Text-to-Speech Call Treatment User-configured routing rules Serial, parallel, longest Idle

& round robin routing Call Queuing with Music on Hold Agent presence aggregation Call context on inbound calls

Teams can set up a call workflow to answer incoming calls , route to a queue and deliver to an available team member to respond to the inquiry

Page 22: Timo Lillbacka | Solution Architect | Microsoft Oy

22

Single Number ReachSingle number for reaching and identifying end users

Key Features Extend enterprise

phone number to mobile

Call forward setting CDRs include cellular

calls

IT administrators can consolidate telephony and cellular call records for compliance and billing purposes

Page 23: Timo Lillbacka | Solution Architect | Microsoft Oy

23

Communicator Attendant Call management application for team assistants

Key Features Single Screen UI for multi-call

handling Rich presence in contact list and

groups Incoming conversation queue Consultative, Safe & Blind

transfers Integrated conversation history,

templates & notes. Client-side Music on Hold Repeat caller notification

Team assistants and front-desk receptionists using presence to manage conversations and provide fast, efficient service to callers

Page 24: Timo Lillbacka | Solution Architect | Microsoft Oy

24

DelegationCall management by assistants on behalf of executives

Key Features Multiple-delegate support Designate back-up delegate Visual and Email

notifications of calls handled by delegate

Assistants can place and receive calls , initiate and join conferences and quickly transfer calls on behalf of the executive

Page 25: Timo Lillbacka | Solution Architect | Microsoft Oy

25

Demo

Page 26: Timo Lillbacka | Solution Architect | Microsoft Oy

26

Mobile

Page 27: Timo Lillbacka | Solution Architect | Microsoft Oy

27

Communicator MobileMobile clients for IM/Presence

Page 28: Timo Lillbacka | Solution Architect | Microsoft Oy

28

Sony EricssonXperia X1

SamsungOmnia i900

HTCTouch Diamond

HTCTouch Pro

Samsungi200

(WM 6.1 standard)

HTCS740

(WM 6.1 standard)

Samsungi780

HTCTouch HD

.

HPiPAQ Voice Messenger

(WM 6.1 Standard)

HPiPAQ Data Messenger

Windows Mobile Phones

Page 29: Timo Lillbacka | Solution Architect | Microsoft Oy

29

Office Mobile:• Outlook Mobile • Word Mobile• Excel Mobile• PowerPoint Mobile• OneNote Mobile

Page 30: Timo Lillbacka | Solution Architect | Microsoft Oy

30

HTC

Windows Mobile Phones - Coming soon

Page 31: Timo Lillbacka | Solution Architect | Microsoft Oy

31

Communicator MobileMobile clients for IM/Presence

Key Features* JME support for Nokia S40,

Motorola RAZR devices*

Single number reach Simultaneous multiple IM

sessions

GAL search for contacts

* Communicator Mobile for Java available with OCS 2007 R2

Employees can use their mobile phone as an extension of their business phone and communicate using presence and IM

Page 32: Timo Lillbacka | Solution Architect | Microsoft Oy

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.Theinformation herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to

changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company,

organization, product, domain name, email address, logo, person, places, or events is intended or should be inferred. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.