tim andren social media 102309

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Social Media As easy as One – Two – Tweet!

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Tim Andren & Sally Mikhail-Bemis presentation for social media at the CAPPS and MAPCS conferences.

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Social MediaAs easy as One – Two – Tweet!

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Goals:·To define social media·Explain how it evolved

(so we know how to use it)·Help you begin to apply it

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1. What is social media?

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Simple Definition:The social internet

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Let’s get deeper…

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Tools and applications that enable connectivity and sharing.

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Social Media traits:·Social

·Real-Time·Shared Media·Shared Ideas

·Computer or Phone

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A picture is worth a thousand words

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Platform Names

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Social MediaPlatform Types

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Social Network:

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Social Network: ·Connect w/ friends

·Share thoughts, ideas·Join groups

[Facebook, Myspace]

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Blog:

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Blog:Social journal

[Richard Branson, Huffington Post, Perez Hilton]

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There’s a blog for just about every subject know to mankind,

including….

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Funny cat pictures!

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Micro Blog:Text and media (photos, videos)

publishing to small or large groups

[Twitter]

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Media Sharing:

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Media Sharing:

Share photos, videos, etc.[YouTube, Flickr]

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Other Social Media types:

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Other Social Media types:·News

·Bookmarking ·Message Boards / Forums

·Chat / IM·Text / SMS

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2. How did we get here?

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How did we get here?

Advent of broadband, wireless internet, laptops

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How did we get here?

The mobile phone and smart phone adoption

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How did we get here?

User interface has become simpler, Google has set the

standard

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How did we get here?

Humans are social creatures. They demanded it!

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How did we get here?

People have been empowered. User generated content is king.

[…but make it meaningful]

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Social Media is the whole reason we

flocked to the internet!

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3. Why is social media important to you?

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Why is social media important to you?

People are using their computers for entertainment.

[Hulu, YouTube, Facebook Updates, etc.]

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Why is social media important to you?

People have been working, networking, publishing,

researching and just about everything else on their computers for years…

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…the difference now is that they're connected and creating

their own media.

[Hint: Huge career ed opportunity here]

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Therefore, the old advertising model has changed

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Why is social media important to you?

You can’t just rely on TV/Radio/Print any more.

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Facebook is nearing 100 Million users in the U.S. alone!

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Linkedin just reached over 50 Million users worldwide

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Social Media is where the eyeballs are

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Social Media is where the eyeballs are

…and it’s still growing.

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Let’s get human

…from eyeballs to faces

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Social Media Marketing Spend to Hit $3.1 Billion by 2014

Source: Forrester Research, Inc.

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4. How are companies using social media?

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Pearson Story:

How we use Social Media to leverage our Brand

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Reinvent our business and recognized that people are

shifting the way they discuss, read and share news and

information

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Begin with connecting at conferences in a way different than Pearson has in the past

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One-on-One relationships are more powerful than not sharing.

People want to see inside the company and learn more about

their people and products.

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Pearson used Social Media to “Personalize” who we are

(videos) and draw folks to our booth at CCA conference

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Pearson at CCA: Pre Event postcard/Tweets during conference/WII Fit/Prize

Winners

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Stay Connected and Build Community

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Work backwards

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Work backwardsListen don't push!

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Listening allows you to:·conduct a focus group

·test products·get participation in building

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5. How can social media be used in education?

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Think of social media as a 'communications tool'

for your company

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Other Social Media uses:-Marketing-Admissions

-Financial Aid-Academics

-Career Services

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Social media ideasin Marketing

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Marketing Ideas:

Idea #1 Post about relevant career trends in the news:

CNN.com reported that Telecom Network Engineers has 53% job growth over the next 10 years

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Marketing Ideas:

Idea #2 Uploading graduate testimonials to YouTube,

Facebook, etc..

Don’t forget to get your waiver!

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Social media ideasin Admissions

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Open House Idea: Branford Hall Career Institute tweets:

“We’ll be hosting an Open House this Saturday from 9 am – 12pm

#branfordhall”

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Social media ideasin Financial Aid

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Financial Aid idea: Your school can broadcast important info

“The new financial aid award year will be starting July 1. Stop by to pick up your new FAFSA.

#yourschool”

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Social media ideasin Academics/Education

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Academics/Education ideas:

-Posting relevant videos to YouTube, TeacherTube, etc.

-Use of channels -Communicate about campus happenings

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Social media ideasin Career Services

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Career Services idea #1:

“Employer fair this Friday at DCU. Stop by for resume tips and freshen up on your interviewing

skills. #careered”

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Career Services idea #2:

Use LinkedIn to connect with employers.

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Social media

Humans doing what they do best.

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Tim Andren – Vice President360 Strategic Marketing

[email protected]

Sally Bemis – President360 Strategic Marketing

[email protected]