tillman school of business at mount olive college

Comparative Analysis Report for:

Mount Olive College

Academic Level: BachelorsSample Size(s): 268 Inbound Exams, 207 Outbound Exams

Mount Olive College Summary Analysis August 2012 - August 2013

Peregrine Academic Services, LLC™ of 122

Prepared By:

Peregrine Academic Services, LLC

P.O. Box 741

Gillette WY 82717-0741

Phone (307) 685-1555

Please direct questions to [email protected]



Table of Contents

External Benchmarking 88

Total Results and Summary Analysis 90

CPC Topic and Subject-Level Analyses 93

Accounting 93

Business Ethics 95

Business Finance 97

Business Integration and Strategic Management 99

Business Leadership 101

Economics 103

Economics: Macroeconomics 105

Economics: Microeconomics 106

Global Dimensions of Business 107

Information Management Systems 109

Legal Environment of Business 111

Management 113

Management: Human Resource Management 115

Management: Operations/Production Management 116

Management: Organizational Behavior 117

Marketing 118

Quantitative Research Techniques and Statistics 120

Report Introduction 4

Understanding and Using the Interpretive Report 4

Tips, Techniques, and Suggestions for Applying the Results of thisReport for Academic Program-level Analysis and ContinuousImprovement

5

Interpreting and Using the Exam Scores 7

Glossary of Terms 8

Internal Benchmarking 12

Total Score and Summary Analysis 14

CPC Topic and Subject-Level Analyses 17

Accounting 18

Business Ethics 22

Business Finance 26

Business Integration and Strategic Management 30

Business Leadership 34

Economics 39

Economics: Macroeconomics 43

Economics: Microeconomics 47

Global Dimensions of Business 51

Information Management Systems 55

Legal Environment of Business 59

Management 64

Management: Human Resource Management 68

Management: Operations/Production Management 72

Management: Organizational Behavior 76

Marketing 80

Quantitative Research Techniques and Statistics 84



R e p o r t I n t r o d u c t i o n

Understanding and Using the Interpretive ReportU n d e r s t a n d i n g a n d U s i n g t h e I n t e r p r e t i v e R e p o r t

The purpose of the following analyses is to assist academic program managers and assessment coordinators with program-level direct assessment of the College/University business programs. These data should be used to assess the strengths andopportunities for improvement associated with the business academic programs based upon the knowledge levels of thestudents regarding the foundational learning outcomes of the business degree curriculum.

An Inbound Exam/Outbound Exam testing construct provides data for internal benchmarking. The inbound exam evaluates thestudent's knowledge level towards the beginning of the student's program of study. The outbound exam assesses the student'sknowledge level at the end of the student's program of study. The difference in results between the inbound and outboundexams is the direct measure of learning for internal benchmarking.

Outbound exam results are relative. Outbound exam relevancy is understood best in terms of the change in knowledge levelfrom the time a student enters the program compared to when they graduate from the program.

If identified, cohort level analyses provides program administrators with comparative information based upon the student cohortgroups that the school has identified. Side-by-side comparisons are shown in this report to assist program managers withprogram-level analysis.

External comparisons of outbound scores with the aggregate data pool should only be used as a relative index of how theassessed program compares with other programs. There is a high degree of variability between business schools with respectto specific curriculums and areas of emphasis or concentrations. Comparisons include other schools with relatively similarstudent populations and educational delivery means, not necessarily based on the exact curriculum of the business program(which would be nearly impossible and most likely unrealistic).



Tips, Techniques, and Suggestions for Applying the Results of this Reportfor Academic Program-level Analysis and Continuous Improvement

T i p s , T e c h n i q u e s , a n d S u g g e s t i o n s f o r A p p l y i n g t h e R e s u l t s o f t h i s R e p o r t f o r A c a d e m i c P r o g r a m - l e v e l A n a l y s i s a n d C o n t i n u o u s I m p r o v e m e n t

The following tips, techniques, and suggestions for understanding and applying the results presented in this report foracademic program-level analysis and continuous improvement are based on our years of experience in working with our clientinstitutions, meeting with academic officials to review the results, and lessons learned from the accreditation institutions.

Reviewing the Results

Topic and sub-topic level scores tend to be more significant in terms of analysis value than the total score. Although mostexams include all 12 topics, not all exams will include all 12 topics. Therefore, the total score comparisons are shown forrelative benchmarking whereas the topic and sub-topic level score comparison will tend to be more meaningful.If there are topics included on the exam that do not appear to be directly related to your curriculum and/or learningoutcomes, consider removing these topics from future testing. It is generally best not to test on topics that are notincluded in the program’s curriculum.We have a separate document available that includes the aggregate pool summary data that is used for comparisonanalysis purposes. If you would like to use these data for your own analysis, we can send this file to you.Consider the sample size for the exam period before making changes in the program based on the exam results. Lowersample sizes tend to have higher standard deviations. In general, it is best to have a sample of at least 100 exams beforethe results can be used for program changes. Since report period is a variable, we can go back and include past examresults for future reporting in order to get the sample size high enough for meaningful analysis.

Learning Outcome Analysis

To evaluate the institution’s learning outcomes, consider the table shown for each topic the frequency of questionsmissed (and correct). These data are most useful when considering learning outcome.Not every subject included on the exam will directly correspond to a program’s learning outcome because this is astandardized test meant to apply to the widest diversity of programs. Therefore, the score for the topic or subtopic mustbe taking in the context of the subject-level analysis. For example, a relatively low topic/sub-topic score may beacceptable provided that the subject-level scores are high for those subjects that are directly related to learningoutcomes. Conversely, a high topic/sub-topic score may be unacceptable if the questions missed on the exam were highfor key learning outcomes.

Continuous Improvement

It is important not to make too many changes in a program at the same time based on one or two exam periods. Instead,



it it generally better to make small incremental changes to the program based on these results and then monitor theresults to assess the consequences of the change effort.Specific ideas for continuous improvement include:

Updating course content to include more case study type instruction that combines CPC topics in the sameanalysis.Including a review of key business topics towards the end of the program (e. g. in the CAPSTONE course) thatincludes an application exercise that requires a review and understanding of all the CPC topics included within theprogram.



Interpreting and Using the Exam ScoresI n t e r p r e t i n g a n d U s i n g t h e E x a m S c o r e s

Inbound exam results are obtained from incoming students who have not yet completed their advance program of study.Cumulative inbound exam results are only used relative to the cumulative outbound results to directly measure academiclearning. Individual student results from inbound exams (provided in a separate file) can be used to help guide, advise, andplace a student within a program of study; however, individual results should generally not be used for academic gradingpurposes other than perhaps extra credit (or some other incentive) to complete the exam.

Outbound exam results are a direct measure of academic learning since the students taking the outbound exams havecompleted or nearly completed the degree program.

Outbound exam results, both cumulatively and individually DO NOT correspond directly to a traditional academic grading scale.The exam is relative to only to the inbound results as well as the external aggregate comparisons. Therefore, academic gradingof a student's outbound results as well as interpreting cumulative outbound exam results should be done only on a relative scaleas opposed to a traditional academic grading scale.

To encourage students to do their best with the outbound exams, an incentive is usually needed. Exam incentives include adirect grade, grading for extra credit if the result is above a certain threshold, or credit for a future assignment/activity within acourse. In general, using an extra credit or credit in lieu of a future assignment is the best approach.

The following table shows an approximate relationship between the CPC-Based COMP exam results and relative studentperformance based upon competency level.

CPC-Based COMPExam Score

Relative Interpretation ofStudent Competency

80-100% Very High70-79% High60-69% Above Average40-59% Average30-39% Below Average20-29% Low

0-19% Very Low

If specific academic credit (grade and points) are to beawarded to students based on their exam results, the tableto the left could be used to assign letter grades, extra credit,and/or course points, assuming that the exam is includedwithin a course.

Abandoned exams are not included in the data set for thisreport.



Glossary of TermsG l o s s a r y o f T e r m s

Abandoned Exam. An exam that had the 48 hour time limit elapse. These exams are auto-completed, giving the student a scoreof "0" for each unanswered question. These exams are only included in the school's raw data, not in the reporting or analysis.

Academic Level. The academic degree level of the program: associates, bachelors, masters, and doctoral.

Aggregate Pools.The aggregate pool is the data set used for external benchmarking and comparisons and is based on the resultsfrom accredited institutions. The various aggregate pools are defined as follows:

Pools Based on Program Delivery Modality

1. Traditional. The majority of the program is delivered at a campus location at an established college or university. Themajority of the students are recent high school graduates, typically 18-22 years old. Business courses are taught on asemester or quarter basis, typically Monday through Friday.

2. Online. The majority of the program is delivered online to students and there is little, if any, requirement for the students to goto a campus location any time during their college or university experience. The majority of the students are considered non-traditional, meaning they tend to be older, may have some college credit prior to starting their program, and are often workingadults completing their degree program.

3. Blended. The program is delivered to students using a combination of online and campus-based instruction and/or theprogram is delivered in an accelerated format. The course term is typically 4 to 8 weeks. Campus-based instruction tends tobe either at night or on weekends with generally longer sessions. The student population tends to be non-traditional, meaningthey tend to be older, may have some college credit prior to starting their program, and are often working adults completingtheir degree program.

Pools Based on Location

1. Outside-US. Includes colleges and universities outside of the United States. Program delivery is usually campus-based;however, the aggregate pool includes some blended programs and online programs.

2. Regional/Country. Includes colleges and universities outside of the United States from specific regions (e.g. Latin America,Europe, Asia, etc.) or from specific countries (e.g. Mongolia). Program delivery is primarily campus-based; however, thepools may include some blended and online course delivery.

3. US. Includes all US-based schools and programs.

Pools Based on Institute Characteristics

1. Large Private. This aggregate pool includes large, privately owned universities within the United States.



2. HBCU. Includes colleges and university that are designated as Historically Black Colleges and Universities.3. Private. US schools that are privately owned.4. Public. US schools that are publically owned.5. Faith-based. US schools that have a specific religious affiliation or association.

Masters-level Pools Based on Degree Type

1. Masters-MBA. Includes programs that are designed as Masters of Business Administration.2. Masters-MS. Includes programs that are designed as Masters of Science.3. Masters-MA. Includes programs that are designed as Masters of Arts.

Pools Based on Dual-Accreditation Affiliation

1. IACBE. Includes business schools and programs affiliated with the International Assembly for Collegiate Business Education.Where available, this pool is further divided by IACBE Region.

2. ACBSP. Includes business schools and programs affiliated with the Accreditation Council of Business Schools andPrograms. Where available, this pool is further divided by ACBSP Region.

Assessment Period. The date range for the report, which includes all the exams administered within these dates. For synchronousschools, the assessment period is generally based upon the semester or quarter. For asynchronous schools, the assessmentperiod is generally annual, semi-annual, or quarterly. School officials determine the assessment period.

Cohort. A group of students based upon a demographic factor such as degree program, course delivery modality, campuslocation, program start date, etc. We provide cohort-level analysis based upon one (1) cohort category that you identify at the startof the exam cycle.

Common Professional Component (CPC). As defined by the business degree accreditation bodies, the Common ProfessionalComponent (CPC) includes the following business topics:



1. Accounting2. Business Ethics3. Business Finance4. Business Integration and Strategic Management5. Business Leadership6. Economics (Macro and Micro)7. Global Dimensions of Business8. Information Management Systems9. Legal Environment of Business

10. Management (Operations/Production Management, Human Resource Management, and Organizational Behavior)11. Marketing12. Quantitative Techniques and Business Statistics

CPC-Based Comprehensive (COMP) Exam. An exam that includes all of the CPC topics to be assessed for a specifiedbusiness program. Each CPC topic has 10 questions included within exam, randomly selected from a validated test bank thatincludes 300-500 exam questions. Inbound and outbound exams are generated from the same test bank of questions. Examquestions were developed based upon the foundational topic information included within introductory chapters of the leadingtextbooks associated with the topic and the academic degree level. A 12-topic exam includes 120 questions, 10 questions/topic.

External Benchmarking. Analyses performed by comparing the cumulative results from a school with a demographically similaraggregate data set.

Frequency of Questions Missed. For outbound exams, the frequency of questions missed is calculated for each subject within aCPC topic. The formula is: Number of Questions Missed / Number of Questions Offered) * 100. Data are also shown for Frequencyof Questions Correct, which is the inverse of Questions Missed. In order to provide a relative index for understand these data, anaverage of questions missed/correct is shown for US-based and Outside US-based exams.

Inbound Exam. A student exam administered early in the student's program, usually during their first or second business course,that measures the student's knowledge level at the beginning of their academic program.

Internal Benchmarking. Analyses performed by comparing the inbound and outbound exam scores and/or by the analyses of thefrequency of questions missed for each subject within a CPC topic.



Mean Completion Time. The average time, in minutes, to complete the exam. Mean completion time is also shown for each CPCtopic. Mean completion times are usual when evaluating student effort, particularly with outbound exam results. If the outboundexams have a relatively low mean completion time, this may be an indication that the students are not putting forth their best effort.Additional incentives may be necessary to encourage better student performance (extra credit, points, letter grades, credit for futureassignments, etc.).

Outbound Exam. A student exam administered at the end of the student's academic program, usually within their last course, thatmeasures the student's knowledge level at the end of their academic program.

Percentage Change. The percentage change between two scores. For inbound/outbound testing, the percentage change is

calculated using the following formula: (Outbound Score / Inbound Score) - 1.

Percentage Difference. The percentage difference between a school's outbound student results and the aggregate, calculated

using the following formula: Aggregate Score – School Score.

Percent Change Comparison. The percent difference between the school's percent change between inbound and outboundexam results and the aggregate pool's percent change between inbound and outbound exam results. The percent changecomparison represents a relative learning difference between the specific school and demographically similar schools.

Scatter Plot. A visual representation of the exam results for all students. The purpose of the scatter plot is to provide you with avisual reference for the ranges in results.

Subjects. For each CPC topic, questions are grouped using 4-8 subject areas. CPC subjects generally correspond to the school'slearning outcomes associated with each CPC topic. In using these data, consider the Subject is the Learning Outcome without theverb.

Subtopic. For the CPCs of Economics and Management, there are identified subtopics. For the CPC topic of Economics, thesubtopics are Macroeconomics and Microeconomics. For the CPC topic of Management, the subtopics are Operations/ProductionManagement, Human Resource Management, and Organizational Behavior.

Summary Statistics. Includes the mean completion time, sample size, average score, standard deviation, and themin/max/median/mode scores.

Total Exam Score Significance. If a student simply randomly selected responses to questions, the statistical mean of the totalscore of such a randomly responded to exam would be approximately 30% (+/- 2.5% depending upon the number of questions onthe exam). Therefore, exam scores above 30% could be considered significant in terms of measuring actual knowledge levels.



I n t e r n a l B e n c h m a r k i n g

Internal BenchmarkingMount Olive College

Academic Level: Bachelors

August 2012 - August 2013

Sample Size(s): 268 Inbound Exams, 207 Outbound Exams



Internal Benchmarking

Internal benchmarking is conducted using a variety of statistical tools based upon outbound exam results with or withoutinbound exam results.

With inbound exam results, internal benchmarking includes a direct comparison (percentage change) between the student'sinbound exam results with the student's outbound exam results. These results include cumulative result (the cumulativesummary of all CPC topic assessed on the exam) as well as individual results on each of the CPC topics assessed with theexam.

Internal benchmarking also includes scatter plots of exam results so that program managers can readily see how studentsperformed on the exam.

The following table shows an approximate relationship between the CPC-Based COMP exam results and relative studentperformance based upon competency level.



80-100% Very High

70-79% High

60-69% Above Average

40-59% Average

30-39% Below Average

20-29% Low

0-19% Very Low

If specific academic credit (grade and points) are to beawarded to students based on their exam results, the tableto the left could be used to assign letter grades, extracredit, and/or course points, assuming that the exam isincluded within a course.



Overview Side-by-Side of Inbound and Outbound ResultsT o t a l S c o r e a n d S u m m a r y A n a l y s i s



Scatter Plot: Inbound Total Results

Sample Size: Inbound=268Mean Completion Time (mins): Inbound=54.6 Mean Score: 45.1%, Max Score: 78.3%, Min Score: 22.5%



Scatter Plot: Outbound Total Results

Sample Size: Outbound=207Mean Completion Time (mins): Outbound=92.5 Mean Score: 50.1%, Max Score: 74.2%, Min Score: 25.8%



Inbound/Outbound Total Score Comparison

11.07% Percentage change from Inbound to Outbound Sample Size: Inbound=268, Outbound=207Mean Completion Time (mins): Inbound=54.6, Outbound=92.5

C P C T o p i c a n d S u b j e c t - L e v e l A n a l y s e s



Accounting Assessment Summary

Assessment Summary Statistics

Accounting Inbound Outbound

Sample Size 268 207

Average Score 47.24 % 49.42 %

Standard Deviation 17.04 16.68

Min Score 0 % 10 %

Max Score 100 % 90 %

Median Score 50 % 50 %

Mode 50 % 50 %

Frequency of Questions Offered on Outbound Exams

Accounting

Results For This Report Aggregate Pool Averages

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Accounting Data Analysis 522 47.89 % 52.11 % 59,347 48.40 % 51.60 %

Balance Sheet Analysis 149 50.34 % 49.66 % 16,334 55.52 % 44.48 %

Compliance in Accounting 78 52.56 % 47.44 % 10,142 44.49 % 55.51 %

Dividends, Stocks, and Bonds 123 44.72 % 55.28 % 11,659 44.17 % 55.83 %

Financial Statement Analysis 128 58.59 % 41.41 % 12,444 53.54 % 46.46 %

Interest, Income, and Debt 89 50.56 % 49.44 % 10,190 56.08 % 43.92 %

Journal Entries 778 54.88 % 45.12 % 80,612 52.10 % 47.90 %

Management of Accounting 198 37.37 % 62.63 % 20,221 40.27 % 59.73 %

A c c o u n t i n g



Inbound Exam Accounting Result

Sample Size: Inbound=268Mean Completion Time (mins): Inbound=54.6 Mean Score: 47.2%, Max Score: 100%, Min Score: 0%



Outbound Exam Accounting Result

Sample Size: Outbound=207Mean Completion Time (mins): Outbound=92.5 Mean Score: 49.4%, Max Score: 90%, Min Score: 10%



Inbound/Outbound Accounting Comparison




Business Ethics Assessment Summary


Business Ethics Inbound Outbound

Sample Size 268 207



Min Score 10 % 10 %



Mode 50 % 60 %


Business Ethics


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Conflict of Interest 56 35.71 % 64.29 % 5,383 38.32 % 61.68 %

Corporate Ethics and Climate 368 47.28 % 52.72 % 37,858 48.38 % 51.62 %

Discrimination 258 56.59 % 43.41 % 26,848 60.25 % 39.75 %

Ethical Climate 437 40.50 % 59.50 % 48,401 43.58 % 56.42 %

Ethical Decision-Making 166 41.57 % 58.43 % 16,130 45.59 % 54.41 %

Ethical Issues 382 29.84 % 70.16 % 37,779 34.88 % 65.12 %

Ethical Standards 403 54.34 % 45.66 % 43,541 56.43 % 43.57 %

B u s i n e s s E t h i c s



Inbound Exam Business Ethics Result




Outbound Exam Business Ethics Result




Inbound/Outbound Business Ethics Comparison




Business Finance Assessment Summary


Business Finance Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 90 % 90 %


Mode 40 % 50 %


Business Finance


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Asset Valuation and Inventory 286 44.76 % 55.24 % 29,844 47.12 % 52.88 %

Balance Sheets and Financial Statements 438 52.05 % 47.95 % 44,912 49.37 % 50.63 %

Business Analysis Ratios and Calculations 744 49.06 % 50.94 % 82,818 49.08 % 50.92 %

Interest and Dividends 159 68.55 % 31.45 % 16,567 63.16 % 36.84 %

Profit, Loss, Cash Flow, and Margins 196 49.49 % 50.51 % 21,100 50.99 % 49.01 %

Stocks and Bonds 132 67.42 % 32.58 % 13,513 67.29 % 32.71 %

Tax Rates, Taxes, and Tax Codes 111 64.86 % 35.14 % 10,522 63.47 % 36.53 %

Unknown 44 54.55 % 45.45 %

B u s i n e s s F i n a n c e



Inbound Exam Business Finance Result




Outbound Exam Business Finance Result




Inbound/Outbound Business Finance Comparison




Business Integration and Strategic Management Assessment Summary


Business Integration and Strategic Management Inbound Outbound

Sample Size 268 207



Min Score 0 % 10 %

Max Score 90 % 90 %


Mode 30 % 40 %


Business Integration and Strategic Management


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Business-Level Strategy 250 49.20 % 50.80 % 23,133 53.19 % 46.81 %

Competition 117 47.86 % 52.14 % 12,617 51.95 % 48.05 %

Corporate Mission, Vision, and Values 53 45.28 % 54.72 % 5,617 36.85 % 63.15 %

Corporate Strategies 708 51.84 % 48.16 % 71,547 52.99 % 47.01 %

Corporate Structure and Governance 167 60.48 % 39.52 % 16,238 57.09 % 42.91 %

Diversification 398 59.05 % 40.95 % 39,927 55.37 % 44.63 %

Stakeholders and Shareholders 153 59.48 % 40.52 % 14,662 51.81 % 48.19 %

Strategic Planning and Decision-Making 224 54.02 % 45.98 % 22,171 52.23 % 47.77 %

B u s i n e s s I n t e g r a t i o n a n d S t r a t e g i c M a n a g e m e n t



Inbound Exam Business Integration and Strategic Management Result




Outbound Exam Business Integration and Strategic Management Result

Sample Size: Outbound=207Mean Completion Time (mins): Outbound=92.5 Mean Score: 46%, Max Score: 90%, Min Score: 10%



Inbound/Outbound Business Integration and Strategic Management Comparison




Business Leadership Assessment Summary


Business Leadership Inbound Outbound

Sample Size 268 207



Min Score 0 % 10 %



Mode 50 % 50 %


Business Leadership


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Assessing Leadership Styles 218 42.20 % 57.80 % 21,552 48.64 % 51.36 %

Building and Leading Teams 57 33.33 % 66.67 % 6,405 37.17 % 62.83 %

Control and Types of Leader Power 100 41.00 % 59.00 % 8,834 44.42 % 55.58 %

Employee Development 88 50.00 % 50.00 % 8,765 55.95 % 44.05 %

Employee Motivation and Rewards 801 52.31 % 47.69 % 75,369 51.97 % 48.03 %

Leader Expectations 61 45.90 % 54.10 % 6,403 44.98 % 55.02 %

Leader Traits and Attributes 359 41.23 % 58.77 % 34,091 44.02 % 55.98 %

Models of Leadership 386 54.40 % 45.60 % 36,651 53.69 % 46.31 %

B u s i n e s s L e a d e r s h i p



Inbound Exam Business Leadership Result

Sample Size: Inbound=268Mean Completion Time (mins): Inbound=54.6 Mean Score: 47%, Max Score: 90%, Min Score: 0%



Outbound Exam Business Leadership Result




Inbound/Outbound Business Leadership Comparison




Economics Assessment Summary


Economics Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 90 % 90 %


Mode 30 % 50 %


Microeconomics


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Macroconomics: Consumer Spending and ConsumerPrice Index

81 50.62 % 49.38 % 8,568 54.96 % 45.04 %

Macroconomics: Economics Trends and Forecasting 239 56.90 % 43.10 % 26,617 55.76 % 44.24 %

Macroconomics: Employment and Labor Supply 85 74.12 % 25.88 % 8,941 53.39 % 46.61 %

Macroconomics: Gross Domestic Product: Calculation,Use, Analysis

287 56.79 % 43.21 % 30,160 57.50 % 42.50 %

Macroconomics: Inflation and Recession 136 47.79 % 52.21 % 15,278 46.75 % 53.25 %

Macroconomics: Interest Rates, Investment, and FiscalPolicy

142 51.41 % 48.59 % 14,292 52.29 % 47.71 %

Macroconomics: International Trade 55 47.27 % 52.73 % 5,723 46.92 % 53.08 %

Microeconomics: Microeconomic Trends and Analysis 396 57.07 % 42.93 % 43,650 53.41 % 46.59 %

Microeconomics: Price, Cost, and Profit 237 53.16 % 46.84 % 26,353 50.66 % 49.34 %

Microeconomics: Spending and Saving 102 49.02 % 50.98 % 11,309 46.03 % 53.97 %

Microeconomics: Supply and Demand 287 62.72 % 37.28 % 28,268 58.56 % 41.44 %



E c o n o m i c s



Inbound Exam Economics Result




Outbound Exam Economics Result




Inbound/Outbound Economics Comparison




Economics: Macroeconomics Assessment Summary


Economics: Macroeconomics Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 40 % 40 %


Macroconomics


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Consumer Spending and Consumer Price Index 81 50.62 % 49.38 % 8,568 54.96 % 45.04 %

Economics Trends and Forecasting 239 56.90 % 43.10 % 26,617 55.76 % 44.24 %

Employment and Labor Supply 85 74.12 % 25.88 % 8,941 53.39 % 46.61 %

Gross Domestic Product: Calculation, Use, Analysis 287 56.79 % 43.21 % 30,160 57.50 % 42.50 %

Inflation and Recession 136 47.79 % 52.21 % 15,278 46.75 % 53.25 %

Interest Rates, Investment, and Fiscal Policy 142 51.41 % 48.59 % 14,292 52.29 % 47.71 %

International Trade 55 47.27 % 52.73 % 5,723 46.92 % 53.08 %

E c o n o m i c s : M a c r o e c o n o m i c s



Inbound Exam Economics: Macroeconomics Result




Outbound Exam Economics: Macroeconomics Result




Inbound/Outbound Economics: Macroeconomics Comparison

8.63% Percentage change from Inbound to Outbound Sample Size: Inbound=268, Outbound=207Mean Completion Time (mins): Inbound=2.3, Outbound=4



Economics: Microeconomics Assessment Summary


Economics: Microeconomics Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 60 % 40 %


Microeconomics


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Microeconomic Trends and Analysis 396 57.07 % 42.93 % 43,650 53.41 % 46.59 %

Price, Cost, and Profit 237 53.16 % 46.84 % 26,353 50.66 % 49.34 %

Spending and Saving 102 49.02 % 50.98 % 11,309 46.03 % 53.97 %

Supply and Demand 287 62.72 % 37.28 % 28,268 58.56 % 41.44 %

E c o n o m i c s : M i c r o e c o n o m i c s



Inbound Exam Economics: Microeconomics Result




Outbound Exam Economics: Microeconomics Result




Inbound/Outbound Economics: Microeconomics Comparison




Global Dimensions of Business Assessment Summary


Global Dimensions of Business Inbound Outbound

Sample Size 268 207



Min Score 10 % 10 %



Mode 50 % 60 %


Global Dimensions of Business


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Foreign Direct Investment and Trade 707 43.56 % 56.44 % 69,228 44.53 % 55.47 %

International Corporate Strategies 727 44.70 % 55.30 % 78,677 44.82 % 55.18 %

International Governance and Regulation 350 38.57 % 61.43 % 33,738 41.67 % 58.33 %

International Patents and Protections 246 52.85 % 47.15 % 23,590 55.97 % 44.03 %

Multinational Culture 40 40.00 % 60.00 % 4,828 48.03 % 51.97 %

G l o b a l D i m e n s i o n s o f B u s i n e s s



Inbound Exam Global Dimensions of Business Result




Outbound Exam Global Dimensions of Business Result




Inbound/Outbound Global Dimensions of Business Comparison




Information Management Systems Assessment Summary


Information Management Systems Inbound Outbound

Sample Size 268 207



Min Score 10 % 20 %

Max Score 100 % 100 %


Mode 70 % 70 %


Information Management Systems


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Artificial Intelligence 20 15.00 % 85.00 % 1,716 17.60 % 82.40 %

Data and Information 187 35.83 % 64.17 % 16,956 34.94 % 65.06 %

Executive and Decision-Support Systems 608 37.83 % 62.17 % 60,181 38.19 % 61.81 %

Expert Systems 51 54.90 % 45.10 % 5,037 55.89 % 44.11 %

Information Management Processes and Procedures 722 36.84 % 63.16 % 70,670 38.63 % 61.37 %

Internal and External Networks 54 35.19 % 64.81 % 5,091 37.36 % 62.64 %

Simulation Analysis 87 45.98 % 54.02 % 10,052 50.03 % 49.97 %

Software and Hardware 300 27.67 % 72.33 % 28,777 29.87 % 70.13 %

Telecommunications 41 39.02 % 60.98 % 3,345 37.52 % 62.48 %

I n f o r m a t i o n M a n a g e m e n t S y s t e m s



Inbound Exam Information Management Systems Result




Outbound Exam Information Management Systems Result




Inbound/Outbound Information Management Systems Comparison




Legal Environment of Business Assessment Summary


Legal Environment of Business Inbound Outbound

Sample Size 268 207



Min Score 0 % 10 %

Max Score 100 % 100 %


Mode 50 % 50 %


Legal Environment of Business


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Antitrust 237 44.30 % 55.70 % 27,548 46.59 % 53.41 %

Civil and Criminal Processes 323 48.92 % 51.08 % 30,970 48.18 % 51.82 %

Consumer Protection 323 34.37 % 65.63 % 33,071 36.24 % 63.76 %

Equal Employment Opportunity 62 32.26 % 67.74 % 7,075 40.10 % 59.90 %

Financial Regulation 90 52.22 % 47.78 % 8,998 48.06 % 51.94 %

Government Regulation of Businesses 493 45.64 % 54.36 % 53,354 44.72 % 55.28 %

Legal Agreements and Documents 336 33.04 % 66.96 % 32,307 38.84 % 61.16 %

Liability 66 37.88 % 62.12 % 7,082 40.85 % 59.15 %

Types of Business Organizations 133 34.59 % 65.41 % 16,868 41.97 % 58.03 %

L e g a l E n v i r o n m e n t o f B u s i n e s s



Inbound Exam Legal Environment of Business Result




Outbound Exam Legal Environment of Business Result




Inbound/Outbound Legal Environment of Business Comparison




Management Assessment Summary

Assessment Summary StatisticsAssessment Summary Statistics

Management Inbound Outbound

Sample Size 268 207



Min Score 0 % 10 %

Max Score 100 % 100 %


Mode 60 % 50 %


Organizational Behavior


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Human Resource Management: HR Manager Roles andResponsibilities

80 50.00 % 50.00 % 9,767 48.22 % 51.78 %

Human Resource Management: HR Planning 442 43.21 % 56.79 % 46,751 42.90 % 57.10 %

Human Resource Management: Recruiting and Retentionof Employees

103 39.81 % 60.19 % 9,775 35.25 % 64.75 %

Human Resource Management: Staffing Decisions 64 68.75 % 31.25 % 7,411 54.08 % 45.92 %

Operations/Production Management: ContinuousImprovement

139 60.43 % 39.57 % 14,878 60.57 % 39.43 %

Operations/Production Management: Cost Control 49 36.73 % 63.27 % 6,092 47.03 % 52.97 %

Operations/Production Management: Data Analysis Tools 178 39.89 % 60.11 % 19,532 40.88 % 59.12 %

Operations/Production Management: QualityManagement

316 54.43 % 45.57 % 32,845 50.17 % 49.83 %

Organizational Behavior: Corporate Culture and Climate 247 52.63 % 47.37 % 27,562 54.37 % 45.63 %

Organizational Behavior: Individual and Group Dynamics 215 35.81 % 64.19 % 24,431 40.11 % 59.89 %



Organizational Behavior: Organizational Charts andStructure

137 36.50 % 63.50 % 14,178 38.85 % 61.15 %

Organizational Behavior: Organizational Mission, Vision,and Values

98 47.96 % 52.04 % 8,773 51.54 % 48.46 %

M a n a g e m e n t



Inbound Exam Management Result




Outbound Exam Management Result




Inbound/Outbound Management Comparison

12.01% Percentage change from Inbound to Outbound Sample Size: Inbound=268, Outbound=207Mean Completion Time (mins): Inbound=3.7, Outbound=7



Management: Human Resource Management Assessment Summary


Management: Human Resource Management Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 30 % 30 %


Human Resource Management


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

HR Manager Roles and Responsibilities 80 50.00 % 50.00 % 9,767 48.22 % 51.78 %

HR Planning 442 43.21 % 56.79 % 46,751 42.90 % 57.10 %

Recruiting and Retention of Employees 103 39.81 % 60.19 % 9,775 35.25 % 64.75 %

Staffing Decisions 64 68.75 % 31.25 % 7,411 54.08 % 45.92 %

M a n a g e m e n t : H u m a n R e s o u r c e M a n a g e m e n t



Inbound Exam Management: Human Resource Management Result




Outbound Exam Management: Human Resource Management Result




Inbound/Outbound Management: Human Resource Management Comparison




Management: Operations/Production Management Assessment Summary


Management: Operations/Production Management Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 30 % 30 %


Operations/Production Management


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Continuous Improvement 139 60.43 % 39.57 % 14,878 60.57 % 39.43 %

Cost Control 49 36.73 % 63.27 % 6,092 47.03 % 52.97 %

Data Analysis Tools 178 39.89 % 60.11 % 19,532 40.88 % 59.12 %

Quality Management 316 54.43 % 45.57 % 32,845 50.17 % 49.83 %

M a n a g e m e n t : O p e r a t i o n s / P r o d u c t i o n M a n a g e m e n t



Inbound Exam Management: Operations/Production Management Result




Outbound Exam Management: Operations/Production Management Result




Inbound/Outbound Management: Operations/Production Management Comparison




Management: Organizational Behavior Assessment Summary


Management: Organizational Behavior Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 30 % 30 %


Organizational Behavior


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Corporate Culture and Climate 247 52.63 % 47.37 % 27,562 54.37 % 45.63 %

Individual and Group Dynamics 215 35.81 % 64.19 % 24,431 40.11 % 59.89 %

Organizational Charts and Structure 137 36.50 % 63.50 % 14,178 38.85 % 61.15 %

Organizational Mission, Vision, and Values 98 47.96 % 52.04 % 8,773 51.54 % 48.46 %

M a n a g e m e n t : O r g a n i z a t i o n a l B e h a v i o r



Inbound Exam Management: Organizational Behavior Result




Outbound Exam Management: Organizational Behavior Result




Inbound/Outbound Management: Organizational Behavior Comparison




Marketing Assessment Summary


Marketing Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 70 % 80 %


Mode 30 % 40 %


Marketing


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Marketing Research, Planning, and Strategy 548 68.98 % 31.02 % 57,682 67.61 % 32.39 %

People 125 57.60 % 42.40 % 13,370 55.42 % 44.58 %

Place 77 64.94 % 35.06 % 8,865 72.86 % 27.14 %

Price 697 63.70 % 36.30 % 70,500 61.77 % 38.23 %

Product 496 63.31 % 36.69 % 53,155 63.18 % 36.82 %

Promotion 127 63.78 % 36.22 % 13,270 67.22 % 32.78 %

M a r k e t i n g



Inbound Exam Marketing Result




Outbound Exam Marketing Result




Inbound/Outbound Marketing Comparison




Quantitative Research Techniques and Statistics Assessment Summary


Quantitative Research Techniques and Statistics Inbound Outbound

Sample Size 268 207



Min Score 0 % 0 %

Max Score 100 % 100 %


Mode 20 % 40 %


Quantitative Research Techniques and Statistics


Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Number ofQuestions

Offered

FrequencyMissed

FrequencyCorrect

Descriptive Statistics 507 68.44 % 31.56 % 45,666 68.91 % 31.09 %

Hypothesis Testing 535 50.84 % 49.16 % 53,296 51.38 % 48.62 %

Inferential Statistics 160 52.50 % 47.50 % 15,027 51.31 % 48.69 %

Population Sampling 446 64.35 % 35.65 % 45,334 61.63 % 38.37 %

Probability 265 64.53 % 35.47 % 26,660 64.62 % 35.38 %

Significance Levels 95 50.53 % 49.47 % 9,589 61.74 % 38.26 %

Type I and Type II Errors 59 62.71 % 37.29 % 5,782 70.91 % 29.09 %

Q u a n t i t a t i v e R e s e a r c h T e c h n i q u e s a n d S t a t i s t i c s



Inbound Exam Quantitative Research Techniques and Statistics Result




Outbound Exam Quantitative Research Techniques and Statistics Result




Inbound/Outbound Quantitative Research Techniques and Statistics Comparison




T O C _ C o l u m n 2

E x t e r n a l B e n c h m a r k i n g

External BenchmarkingMount Olive College

Academic Level: Bachelors

August 2012 - August 2013

Sample Size(s): 268 Inbound Exams, 207 Outbound Exams



External Benchmarking

External benchmarking is conducted using a variety of statistical tools based upon outbound exam results with or withoutinbound exam results.

When inbound testing has been conducted by the school, external benchmarking includes the percent difference between theschool's and the aggregate's percent change based upon the inbound exam results and the outbound exam results. Thesegraphs and data provide a relative indication of the change in the student's knowledge level compared to the changesobserved with other demographically similar institutions.

If inbound exams are not included in the assessment program, then the school's results are only compared with the aggregateoutbound results using demographically similar schools and programs.

The aggregate pool using demographically similar schools and programs is based upon delivery modality (on-campus,blended/hybrid, and online program) and academic degree level (associates, bachelors, masters, and doctoral). Additionally,we distinguish between US schools and non-US schools. For non-US schools, we use an international version of our CPC-based COMP exam. Although there is some overlap in questions, the international exam is focused on international businessareas and does not include US-centric exam questions.

Since CPC-based COMP exam results do not equate directly to a traditional higher education grading scale, programmanagers should use the following table as a relative index for overall performance.



80-100% Very High

70-79% High

60-69% Above Average

40-59% Average

30-39% Below Average

20-29% Low

0-19% Very Low

If specific academic credit (grade and points) are to beawarded to students based on their exam results, the tableto the left could be used to assign letter grades, extracredit, and/or course points, assuming that the exam isincluded within a course.



Overview: Outbound Exam Results Compared to theAggregate Pool for Located Inside the US Programs

T o t a l R e s u l t s a n d S u m m a r y A n a l y s i s



Outbound Exam Total Results Compared to the Different Aggregate Pools

1.3% Difference with the Located Inside the US Aggregate



Overview: Percent Change in Inbound/Outbound Exam Results Compared to the Aggregate Pool for Located Inside the US Programs



Percent Change in Inbound/Outbound Exam Total Results Compared to the Aggregate Pool

C P C T o p i c a n d S u b j e c t - L e v e l A n a l y s e s

A c c o u n t i n g



Comparison of Outbound Results with Outbound Aggregate Results: Accounting




Percent Change in Inbound/Outbound Accounting Results Compared to the Different Aggregate Pools

6.9% Difference with the Located Inside the US AggregateB u s i n e s s E t h i c s



Comparison of Outbound Results with Outbound Aggregate Results: Business Ethics




Percent Change in Inbound/Outbound Business Ethics Results Compared to the Different Aggregate Pools

1.8% Difference with the Located Inside the US AggregateB u s i n e s s F i n a n c e



Comparison of Outbound Results with Outbound Aggregate Results: Business Finance




Percent Change in Inbound/Outbound Business Finance Results Compared to the Different Aggregate Pools

1% Difference with the Located Inside the US AggregateB u s i n e s s I n t e g r a t i o n a n d S t r a t e g i c M a n a g e m e n t



Comparison of Outbound Results with Outbound Aggregate Results: Business Integration and Strategic Management




Percent Change in Inbound/Outbound Business Integration and Strategic ManagementResults

Compared to the Different Aggregate Pools

7.5% Difference with the Located Inside the US AggregateB u s i n e s s L e a d e r s h i p



Comparison of Outbound Results with Outbound Aggregate Results: Business Leadership




Percent Change in Inbound/Outbound Business Leadership Results Compared to the Different Aggregate Pools

0.1% Difference with the Located Inside the US AggregateE c o n o m i c s



Comparison of Outbound Results with Outbound Aggregate Results: Economics

4% Difference with the Located Inside the US Aggregate



Percent Change in Inbound/Outbound Economics Results Compared to the Different Aggregate Pools

9.6% Difference with the Located Inside the US AggregateE c o n o m i c s : M a c r o e c o n o m i c s



Comparison of Outbound Results with Outbound Aggregate Results: Economics: Macroeconomics

3% Difference with the Located Inside the US AggregateE c o n o m i c s : M i c r o e c o n o m i c s



Comparison of Outbound Results with Outbound Aggregate Results: Economics: Microeconomics

5.1% Difference with the Located Inside the US AggregateG l o b a l D i m e n s i o n s o f B u s i n e s s



Comparison of Outbound Results with Outbound Aggregate Results: Global Dimensions of Business




Percent Change in Inbound/Outbound Global Dimensions of Business Results Compared to the Different Aggregate Pools

1.4% Difference with the Located Inside the US AggregateI n f o r m a t i o n M a n a g e m e n t S y s t e m s



Comparison of Outbound Results with Outbound Aggregate Results: Information Management Systems




Percent Change in Inbound/Outbound Information Management Systems Results Compared to the Different Aggregate Pools

1.9% Difference with the Located Inside the US AggregateL e g a l E n v i r o n m e n t o f B u s i n e s s



Comparison of Outbound Results with Outbound Aggregate Results: Legal Environment of Business




Percent Change in Inbound/Outbound Legal Environment of Business Results Compared to the Different Aggregate Pools

4.6% Difference with the Located Inside the US AggregateM a n a g e m e n t



Comparison of Outbound Results with Outbound Aggregate Results: Management




Percent Change in Inbound/Outbound Management Results Compared to the Different Aggregate Pools

2.1% Difference with the Located Inside the US AggregateM a n a g e m e n t : H u m a n R e s o u r c e M a n a g e m e n t



Comparison of Outbound Results with Outbound Aggregate Results: Management: Human Resource Management

3.8% Difference with the Located Inside the US AggregateM a n a g e m e n t : O p e r a t i o n s / P r o d u c t i o n M a n a g e m e n t



Comparison of Outbound Results with Outbound Aggregate Results: Management: Operations/Production Management

2.8% Difference with the Located Inside the US AggregateM a n a g e m e n t : O r g a n i z a t i o n a l B e h a v i o r



Comparison of Outbound Results with Outbound Aggregate Results: Management: Organizational Behavior

1% Difference with the Located Inside the US AggregateM a r k e t i n g



Comparison of Outbound Results with Outbound Aggregate Results: Marketing




Percent Change in Inbound/Outbound Marketing Results Compared to the Different Aggregate Pools

11.6% Difference with the Located Inside the US AggregateQ u a n t i t a t i v e R e s e a r c h T e c h n i q u e s a n d S t a t i s t i c s



Comparison of Outbound Results with Outbound Aggregate Results: Quantitative Research Techniques and Statistics




Percent Change in Inbound/Outbound Quantitative Research Techniques and StatisticsResults

Compared to the Different Aggregate Pools


