tiger.co.uk shopper survey 2015

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TIGER.CO.UK SHOPPER SURVEY 2015 * * BASED ON A SURVEY OF SHOPPERS WHO HAVE BOUGHT A POLICY VIA TIGER.CO.UK FOR THE PERIOD AUGUST 2014 - FEB 2015. “Outstanding dedication to give customer satisfaction. One very satisfied customer...”

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Page 1: Tiger.co.uk Shopper Survey 2015

TIGER.CO.UKSHOPPER SURVEY

2015 ** BASED ON A SURVEY OF SHOPPERS WHO HAVE BOUGHT A POLICY VIA TIGER.CO.UK FOR THE PERIOD AUGUST 2014 - FEB 2015.

“Outstanding dedication to give customer satisfaction.

One very satisfied customer...”

Page 2: Tiger.co.uk Shopper Survey 2015

How much do you think you saved against your renewal price by using Tiger.co.uk?

PRICE£300 +

£200 - £300

£100 - £200

£50 - £100

£0 - £50

22%

10%

26%

27%

15%

Nearly a third of shoppers have

saved £200 or more!

SHOPPER COMMENTS

“Best site available for consumers looking for car insurance.

If you're looking for a great comparison site look no

further than Tiger!”

“Best site available for consumers looking for car insurance.

If you're looking for a great comparison site look no

further than Tiger!”“Fantastic site and gave me

cheaper quotes than any of the other comparison sites.”

Over 50% of shoppers have saved £100 or more on their car insurance and nearly a third have saved £200 or more.

Page 3: Tiger.co.uk Shopper Survey 2015

9 out of 10 shoppers find

Tiger.co.uk easy to use!

Compared to other comparison sites, how easy was Tiger.co.uk to use?

USABILITYVery easy

Easy

The same

Difficult

Very Difficult

58%

34%

7%

1%

0%

“I had no problems in finding a good quote from a recognised insurance

company, brilliant.”

“I had no problems in finding a good quote from a recognised insurance

company, brilliant.”“Great service - easy to use.”

9 out of 10 shoppers find Tiger.co.uk easier to use compared to other comparison sites.

SHOPPER COMMENTS

Page 4: Tiger.co.uk Shopper Survey 2015

Compared to other comparison sites, how quick was it to get quotes from Tiger.co.uk?

Very Quick

Quick

The same

Slow

Very slow

52%

38%

8%

2%

0%

9 out of 10 shoppers find

Tiger.co.uk quick to use!

"The response after completing my quote was surprisingly quick and I

was very impressed with the service I received."

"The response after completing my quote was surprisingly quick and I

was very impressed with the service I received."

“First class service. I will use again.”

9 out of 10 shoppers said Tiger.co.uk was either quick or very quick when compared to other comparison sites!

SPEED

SHOPPER COMMENTS

Page 5: Tiger.co.uk Shopper Survey 2015

Would you recommend Tiger.co.uk to your friends and family?

99% of shoppers would recommend Tiger.co.uk to friends and family.

Yes

No

99%

1% 99% of shopperswould recommend

Tiger.co.uk!

"I have already recommended Tiger to people with teenagers who just

want a sensible, fair quote. Thank you for giving us that chance."

"I have already recommended Tiger to people with teenagers who just

want a sensible, fair quote. Thank you for giving us that chance."

"I have told quite a few people about Tiger as I was also told

by a friend."

RECOMMENDED

SHOPPER COMMENTS

Page 6: Tiger.co.uk Shopper Survey 2015

“"Tiger seemed to find the best deals for its users and more importantly, it gave a

wide range of options and clear information. My one stop shop!

Thanks Tiger."