TIFFANY A. DERRICK (817) 905-2930 3247 Aleah Court Cuyahoga Falls, Ohio Tiffanyannderrick@gmail.com

EDUCATIONSOUTHERN METHODIST UNIVERSITY, Dallas, Texas May 2004

B.A. in Advertising Management with a Minor in Sociology, 3.2 Overall G.P.A.

SKILLS SUMMARYAmbitious, goal-oriented, energetic and enthusiasticSelf-motivated and organized with a strong work ethicStrong analytical and communication skillsFormidable sales aptitude and customer service skillsEffective in both individual and team work environmentsProficiency in social media applications including Facebook, LinkedIn, Craigslist, Twitter, Yelp and Active BuildingProficient in numerous software applications including Microsoft Office applications, MRI, Onsite, Vaultware, Yield Star,

Bluemoon, and KronosTexas Real Estate Sales LicenseTop shop award including phone and on-site evaluationOne of the top sales performers year-after-year in Area 6 for UDR

EXPERIENCE

CAMPUS ADVANTAGE, Akron, Ohio July 2015-Present

Leasing Manager Oversee a team of employees Work with the marketing and sales team to implement new strategies Prepare lease agreements, revenue collection reports, and other files and reports as needed Conduct quarterly rent comp studies Manage marketing and leasing of properties, including showing available spaces, qualifying prospective tenants

UDR/METLIFE (1900 McKinney and Cirque), Dallas, Texas November 2010 – June 2015 Formerly managed by The Hanover Company (1900 McKinney) September 2008-November 2010

Luxury High-rise Marketing Specialist Maintained high retention levels with all residents Led marketing campaigns to increase traffic by 10% year-over-year Responded to all problems and concerns and ensured compliance with rules and regulations Coordinated resident move-ins, move-outs and condition inspections upon move-in and move-out Managed marketing and leasing of properties (including showing available apartment homes, qualifying prospective

residents, providing follow-up and maintaining consistent customer service throughout the customer’s residency) Managed sales team schedules Developed and promoted resident events and activities to promote a strong sense of community Presidents Club runner up year-after-year in Area 6 for highest number of leases/renewals

o 2012- 214 leases, 72 new leases, 142 renewalso 2013- 161 leases, 62 new leases, 99 renewalso 2014- 182 leases, 67 new leases, 115 renewals

Property won Presidents Club award for the highest rent growth for the company in 2013 Facilitated the achievement of management’s objectives by anticipating and responding to the property manager’s

needs and concerns Coordinated maintenance programs relating to the interior/exterior conditions and appearance of assigned properties Accompanied manager on inspections of property and recommended maintenance and reconditioning

DELTA LOCUM TENENS, Las Colinas, Texas Sept 2007-July 2008

Marketing Representative Contacted via the telephone prospective and existing clients to build and establish relationships Negotiated contract terms with clients Facilitated placement of physicians into client facilities Entered and maintained information within databases

EATZIS, Dallas, Texas May 2007-Sept 2007

Marketing Representative for Outside CateringMaintained and developed face-to-face relationships with new/existing clientsImplemented outside marketing strategies to draw in revenueCoordinated various catering events and parties

AL COKER & ASSOCIATES, Dallas, Texas September 2006- March 2007

Part Time Administrator and Sales RepresentativeServed as an administrative assistant for Grand TrevisoFilled in as a sales representative at West Side CondominiumsHelped establish and administer sales center for One Montgomery Plaza

VERTICAL SPORTS GROUP, Dallas, Texas January 2005-September 2006

Part Time Promotional AssistantGenerated and maintained ticket sales for a high-end private eventsAssisted with various marketing tasks to increase revenue and volume for exclusive eventsSupervised various meetings and conference calls with large sponsors such as American Airlines and Roberto Coin

THE HANOVER COMPANY (The Ashton), Dallas, Texas December 2004 – August 2006

Luxury High-rise Marketing SpecialistHelped maintain low turn-around percentage by implementing creative resident retention ideas, quality assurance follow-

ups on service request and providing dependable customer serviceHelped with coordinating pre-leasing from a temporary office The AshtonAssisted in stabilizing a lease-up of 267 unitsAssisted in corporate tours during acquisition of the property by Sentinel Real Estate Worked with property management staff to develop and implement sales/marketing strategiesHelped increase property traffic levels with outreach marketingWorked closely to develop relationships with both current and future residents in establishing trust and excellent customer

satisfaction

INFINITY MARKETING CONCEPTS INC, Dallas, Texas June 2004 – November 2004

Sales Associate (Internship)Responsible for the sale of client’s products by building rapport and establishing trust with customers Clients included AT&T, Southwestern Bell and Quill Office Supplies

WHITSON WELLS PROMOTIONAL MARKETING COMPANY, Dallas, Texas May 2003 – August 2003

Sales Associate (Internship) Worked closely with clients to find products that best met their marketing needs and budgetAssisted in the design and implementation of the client’s marketing presentation

References Available Upon Request