tiemme an integrated ticketing system · 2020. 8. 13. · tiemme – an integrated ticketing system...

23
TIEMME AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October 2011 Massimiliano Polito Responsabile Software Sistemi AEP

Upload: others

Post on 23-Dec-2020

8 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

TIEMME – AN INTEGRATED TICKETING SYSTEM

Information Technology & Innovation Commission

77th meeting, SIENA, 26-28 October 2011

Massimiliano Polito

Responsabile Software Sistemi – AEP

Page 2: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Contents

TIEMME/ATAM System

Arezzo Card

AEP – ET The Easy Ticketing

Focus: integrating systems (Transports, Parking and

Bike Sharing)

TIEMME/ATAM System Architecture

Page 3: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

TIEMME/ATAM System

Local Public Transport (Bus)

Parking

Bike Sharing

• On street

• Off street

Page 4: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Arezzo Card

Public

Tran. Area

Electronic

Purse

PT

Application

Bike Sharing

Area

Parking

Area

Bike Sharing

Application

Off-Street

Park.

Application

AREZZO SMART CARD

On-Street

Park.

Application

Parking

Area

Page 5: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

TIEMME/ATAM: The Easy Ticketing (ET)

More than 100 validators (F240A)

• Wi-Fi Module

• Paper /Smart Card

Two Ticket Office Stations (ET-TIC)

Central Server for Management and Control (ET-CSC)

• Reporting

• System Configuration

Depot Application (ET-LMW)

• Ticket Sale

• Card Issuing • Diagnostics

• Communication

Page 6: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC)

Authenticated access

• Login/Password

• Different user profiles

Able to work without network connection

Card Issuing/Ticket Sales

Customer Data Collection

(Software Application)

Page 7: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC) (Equipments)

Ticket Office

Application

Central Server

Ethernet

Page 8: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC) (Screenshots – Customer data Collection)

Page 9: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC) (Screenshots – Card Issuing)

Page 10: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC) (Screenshots – Ticket Sale)

Page 11: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Ticket Office Management (ET – TIC) (Screenshots – Electronic Purse Recharge)

Page 12: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Validators (Screenshots)

Page 13: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Depot Application (ET – LMW) (Screenshot)

Page 14: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Central Server (ET – CSC) (Screenshots – Travel Contract Definition)

Page 15: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Central Server (ET – CSC) (Screenshots – Sales Report)

Page 16: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Central Server (ET – CSC) (Screenshots – Validations Report)

Page 17: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

TIEMME/ATAM System Architecture

Central Server

ET-CSC (with clearing system)

SALES/ EP RECHARGES

Setup data

Sales/Validations

Setup data

Depot application

ET - LMW

User data/Card data

Sales/Card data/User data

Selling point

ET-TIC

Page 18: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Main problems in system integration

Systems are different

• Are built using different languages (C++, C#, Java,

etc.)

• Use different operating systems (Windows, Linux, etc.)

• Use different DBs (Oracle, SQL Server, MySQL, etc.)

Integrated systems gets tightly coupled

Page 19: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

The solution proposed by AEP

Web Services

They are based on:

• a standard protocol for data transmission (HTTP)

• a standard language for data representation (XML)

• a standard interface definition (WSDL)

i.e. IDEs are able to automatically generate most

of the code required to connect to a web service

Different HW/SW platforms can be

connected with a lower effort

Page 20: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

The solution proposed by AEP

Web Services

Main advantages:

• different HW/SW platform can be easily connected

• integrated systems are loosely coupled

reduced effort in SW development

reduced effort in SW maintenance

Page 21: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

Web Services: an example

TIEMME/ATAM clearing system

Ticket Office

System

Bike Sharing

System

Parking

Systems

Clearing

Module

Veb

Serv

ice

AEP – Clearing System

EP Recharges/EP Sales

EP Recharges/EP Sales

EP Recharges/EP Sales

AEP

Parkeon/Designa

Comunicare

Funding Report

Page 22: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

To sum up…

AEP has implemented a Ticketing System for Arezzo

City

A key feature: only one card to deliver three services

Different companies had to integrate their systems

with the ticketing system to reach the project goal

This integration was accomplished using a Web

Services interface

Page 23: TIEMME AN INTEGRATED TICKETING SYSTEM · 2020. 8. 13. · TIEMME – AN INTEGRATED TICKETING SYSTEM Information Technology & Innovation Commission 77th meeting, SIENA, 26-28 October

TIEMME – AN INTEGRATED TICKETING SYSTEM

Information Technology & Innovation Commission

77th meeting, SIENA, 26-28 October 2011

Massimiliano Polito

Responsabile Software Sistemi – AEP

Thank you for your attention