tian cai's portfolio 2012

30
CONTENTS Tian Cai MiD Program the University of the Arts EXPERIMENTAL ONE CUBIC METER PRODUCT DESIGN THAI LAMP THOREAU CHAIR SKATE INFORMATION GRAPHIC VISUAL BIOGRAPHY URBAN TREES GUIDE EDUCATION TIMELINE COMMUNITY PROJECTS LIBERTY RESOURCES CONVERSATION HEARTS [email protected] cargocollective.com/tianantian

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Page 1: Tian Cai's Portfolio 2012

CONTENTS

Tian CaiMiD Programthe University of the Arts

EXPERIMENTALONE CUBIC METER

PRODUCT DESIGNTHAI LAMPTHOREAU CHAIRSKATE

INFORMATION GRAPHICVISUAL BIOGRAPHYURBAN TREES GUIDEEDUCATION TIMELINE

COMMUNITY PROJECTSLIBERTY RESOURCESCONVERSATION HEARTS

[email protected]/tianantian

Page 2: Tian Cai's Portfolio 2012

Tian [email protected]/tianantian

ONE CUBICMETERThe concept of the project is to research he character of a

cardboard box through various acts of tying, exploding, cutting,

and tearing. We were requested is to create anything based on

exploring and thinking process via a cubic meter cardboard box.

2010

Page 3: Tian Cai's Portfolio 2012

However, the five concept sketches on the previous page didn’t satisfy my curiosity. I decided to have a last try on the project before the deadline. Hence, the plan was to use 30 firecrackers, tape, and a cardboard box for my final experiment.

Page 4: Tian Cai's Portfolio 2012

Tian [email protected]/tianantian

Sketches for the initial ideas.

THAI LAMPThe inspiration of the Thai Lamp came from using

abandoned waste-stuff from real life to create new valuable

furniture. The components and materials of the work were all

found and picked up at the garbage dump nearby the suburban

area in Shanghai.

2010

Page 5: Tian Cai's Portfolio 2012

Mak

ing

use

of re

ady-

mad

e ob

ject

s to

cr

eate

a n

ew p

iece

of

wor

k, in

dica

tes

sens

e of

pea

ce a

nd z

en.

Page 6: Tian Cai's Portfolio 2012

Tian [email protected]/tianantian

Sketches for the initial idea.

THOREAUCHAIR‘I had three chairs in my house, one for solitude, two for

friendship, three for society.’ from “Walden,” written by Henry

David Thoreau. The set of chairs actually conveys the

relationship between ‘man’ and ‘ego,’ ‘others’ and ‘community.’

2011

Page 7: Tian Cai's Portfolio 2012
Page 8: Tian Cai's Portfolio 2012

Tian [email protected]/tianantian

Inspiration and sketches for the initial ideas.

SKATEThe idea of skate compote was inspired by a kind of cartilaginous

fish, skate, whose wing moves up-and-down all the time.

2008

Page 9: Tian Cai's Portfolio 2012
Page 10: Tian Cai's Portfolio 2012

VISUALBIOGRAPHYI used to record my night’s dreams during college life. Here are

thirteen dreams that I had from April to June in 2011. It is

probably the high pressure that enabled me to remember those

dreams. Additionally, I tried to record them in sequence.

2011

2011 May 17Peristalsis of Trash Bags

2011 June 16thI Hate Such Restless CalmMengze took a needle and thread, preparing to sew the stripes of silk together. I sat next to her, reading boring papers. I couldn’t stand the slience in the room, butpart of me hated to break it in the meantime.

Tian [email protected]/tianantian

Page 11: Tian Cai's Portfolio 2012

The graphic on the right presents the various interpretations of my 13 dreams which happened from April to June in 2011. What I did is to record those interesting dreams through different medias, poems, illustrations and stories.

I used to record my night’s dreams during college life. Here are thirteen dreams that I had from April to June in 2011. It seems to me that probably the high presure enabled me to remember those dreams.

Tian Cai09/30/2011Three Months’ DreamsVisual Biography - Design Method I

POETIC RECORDMONTH VISUAL RECORD DREAM CHARACTER COUNT DREAM DESCRIPTION BRIEF DAYTIME ACTIVITY

Movie - Visages Swimming Bank Reading - The Unberable Lightness of Life

Class Movie - Masculin Feminin Breaking up with ex-boyfriend

Modeling Chong’s Opening Ceremony IELT Exam

Movie - Blow Up Swimming

Cutting Bangs Visiting Grandma

Paying Phone Bill Class Yoga Reading - L’amment

Movie - Trois Couleurs Lecture

Illustrating Class Personal Training Reading - L’amment

Karaoke With Chong, Tia

Movie - How to Train Your Dragon

Modeling Lecture Class

Going to IKEA Movie - Illusion

Hot Pot With Jin, Chong, Tie Movie - El Secreto De Susojos

Classy Restaurant & Debussy

A Book Cover, A Line Of Words

Stiff Puppet

Railway With No Ends

Old Camera & Oranges

Crossing Gaps

Peristalsis Of Trash Bags

It’s So Sad to Stay In Desire

The Desire Broke

I Hate Such Restless Calm

A Pet To Be Trained

Denaturalization

Collapsed Cliff

The Glasses and tableware were golden. People around me talked and laughed. The face of the man sitting in front of me was vague. And the goose liver was too hard to bite. It’s the composition by Debussy all around us, not the moonlight.

Sky was far and gloomy. The greyish vague seemed to be some high objects. There’s a line of words on the book cover: Cloudy, some time, Lin Lu.

I couldn’t stop moving from unknown lakes to woods. I felt exhausted. Finally, at dusk, some weird puppets came to dance around me, accompanying me.

I was in the first carriage of a train, having no idea where it’s heading. It kept acceler-ating till an unexpected speed. I tried to flip the handle so as to stop it...

yx. and I went to the Gothic Church. The sunset went through the colorful windows, shone on us. We relied on the windowsill, peeling the oranges.

It’s just like some nagative space. I could only saw the gaps in front of me. I couldn’t help jumping across them otherwise I would fall.

In the empty room, there’s a giant trash bag on the floor, slowing moving to me.

152

487

136

162

73

288

37

68

45

131

233

There was no water in the cave. I felt thirsty, I clearly saw the faint light in the end. A soldier with the green whiskers was still on guard before the entrance to cave.

I saw the blue, shining walls of the Unknown City before me. The Puma King of the city was beside me. Somehow, it came through the air, being carried by a cyclone.

Mengze took a needle and thread, preparing to sew the stripes of silk together. I sat next to her, reading boring papers. I couldn’t stand the slience in the room, but part of me hated to break it in the meantime.

I woke up in my bed, realized that somehow I turned to a man. I was too scared to tell my mom about the denaturalizaiton. Then I got up, tried to figure out whether I could stand to pee like a man, and it worked. I slept with my best girl friend to see how it felt. But I felt nothing.

314

The scene was just like the movie the dragon to be trained, but I had a monster.

This time I was in Iceland. The mountains there were all emerald green. I tried to climb to the top of the mountain, intending to jump off the cliff.

118

自然而然的东西总是好的树上的蝉鸣为你演奏管弦乐………………………………………………………………………………………………………低音部分由路过的飞机轰鸣完成(((((((((戛然而止/////////////////////////////蟋蟀以低鸣带出下一个乐章。。。。。。。。。。。。。。。。。。。。。。。

没有岩穴,没有冰河,没有暖流,没有海王,没有无奈、剩下无奈,无奈人类眷恋死亡了的快感,无能于感受存在了的兽性的体悟。。。。。。。。。。。。。。。。倾听那粗糙的凹洼的岩石,连同摩天的山岭那边传来清晰的符号,欢愉的跳跃着,象给予我无限的恩赐,让这群无能的感受着“渴慕”。

我不知不觉寄养了一只宠物。它有时毒的像只刺猬;有时却娇的如头绵羊。它经常会脑茫同时吹大泡泡,又紧接佯装自贱自省……我养着它,觉着其可憎得像下阴井里的不知颜面的妖精,窜逃在角落演洋相百出的戏。 不禁,又可怜它像只骄纵的鸵鸟,至死都不将知晓何如至此。。。

卑微的,选择企图实现和诋毁渴慕;无能的,选择感受渴慕。 眷恋记忆中所留下的感受,像毒药侵蚀我黏糊糊的灵魂。过去了的柔软感、赤裸感、撕裂感、炽热感、窒息感……当下,我感到无知。我待我的渴慕碎去,这样我就不必去担心连自己都萌芽了。

APRIL

MAY

JUNE

DARK HUMORDRAMAMELODRAMAROMANCE

DAYNIGHTNA

01

14

21

25

27

03

17

29

05

16

23

25

30

Page 12: Tian Cai's Portfolio 2012

URBAN TREESGUIDEThe Urban Trees Guide project was completed by me and my

co-worker in MiD, Ben Hilson. The concept came from our

shared interest in the trees and green environment of the cities.

After researching cities with the most population, as well as these

titled the greenest cities in the world, we started to build up an

interactive interface for a potential audience, who may possess the

similar curiosity of urban trees.

2011

Tian [email protected]/tianantian

f t

1,042 27,221 1,058 1,890 580 6

= 100

Tree Density

Tree / Person

URBAN TREES

PHILADELPHIA SANTIAGO TOKYOMADRID SYDNEYJOHANNESBURG

JOHANNESBURGPHILADELPHIA SANTIAGO TOKYOMADRID SYDNEY

f t

10 1 13 33 27 157

Tree / Person

PHILADELPHIA SANTIAGO TOKYOMADRID SYDNEYJOHANNESBURG

URBAN TREES

Interface of the transition from tree density in six cities to the interface of tree / person.

Interface of the rate of tree per person in six cities.

Page 13: Tian Cai's Portfolio 2012

JOHANNESBURGPHILADELPHIA SANTIAGO TOKYOMADRID SYDNEY

f t

PHILADELPHIA SANTIAGO TOKYOMADRID SYDNEYJOHANNESBURG

URBAN TREES

JOHANNESBURGPHILADELPHIA TOKYOMADRID SYDNEY

f t

490,000 248,000 1,200,000 29,000

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

500,000

550,000

600,000

148,566 6,740,000

Tree Quantity

PHILADELPHIA SANTIAGO TOKYOMADRID SYDNEYJOHANNESBURG

URBAN TREES

The interactive website was mainly composed of four sections, homepage of cities’ background, interface of tree quantity, tree density, and the rate of tree per person.

JOHANNESBURGPHILADELPHIA SANTIAGO TOKYOMADRID SYDNEY

f t

PHILADELPHIA SANTIAGO TOKYOMADRID SYDNEYJOHANNESBURG

Philadelphia 148,566

URBAN TREES

Interface of six cities’ background information.

Interface of tree quantity in six cities.Interface of the homepage.

Page 14: Tian Cai's Portfolio 2012

EDUCATIONTIMELINEThe Education Timeline project was accomplished by me, and

two of my co-workers in MiD, Alex Visconti and Kelly Babcock.

The concept was to do research on how big world events in

history and three other themes: regulation and legislation, culture

and society, as well as technology, influenced American

Education from 1910 to 2010.

2011

Tian [email protected]/tianantian

Detailed information in the graphic diagram.

World War I was a major war centred in Europe that began

on July 28, 1914 and lasted until November 11, 1918. It

involved all the world’s great powers, which were

assembled in two opposing alliances: the Allies and the

WWI1914–1918

Central Powers. A post-World War I baby boom combined

with the Compulsory School Attendance Law influenced

an increase in primary and secondary school enrollment in

the United States.

1

Internationalization of Higher Education1920

Following World War I, there were strong government movements toward peace and anti-war senti-ments and the need to avoid further wars. On method was to focus on internationalization of higher education. For example, in 1920, the Belgian American Educational Foundation instituted a program with over 700 students, in which American students went to study in Belgium and vice-versa.

1919

Women granted suffrage paved the way for the children of future generations by creating greater career opportunities for girls and women; as women gained a stronger voice, girls became more involved in the workforce and education and prepared for roles outside of the home.

Education Funding in the South

Page 15: Tian Cai's Portfolio 2012
Page 16: Tian Cai's Portfolio 2012

LIBERTY RESOURCESLiberty Resources is an non-profit organization in Philadelphia

USA, which helps the people with disabilities live independently

in the community.

2011.9 ~ Present

Tian [email protected]/tianantian

Page 17: Tian Cai's Portfolio 2012

ReSeaRCH

Gathering qualitative data with a human centered approach by considering ethnography and outliers.

SynTHeSIS

Making sense of the qualita-tive research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing genera-tive thinking.

PRoToTyPe

Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.

TeST

In this step we observe the successes and failures of the prototype in a real situ-ation that may reveal that more research or synthesis is needed.

ITeRaTe

Take observations from testing and develop new versions of the prototype.

The Design Process

Based on the concept of Design Thinking, we applied the methodology of Design Process as a tool to the projects we encounter.

Our team observed Liberty Resources’ environment and interviewed Theresa about the history of the organization.

GuIDED TOuRS

To get a better understanding of the work that had been done with Liberty Resources in the past, we interviewed students that had collaborated with them previously.

CONTExTuAL INTERvIEW

Liberty Wheels Retreads

Information And Referral Peer SupportAdvocacy

Independent Living Skills

Training

Community Services Program for People with

Physical Disabilities

Attendant Care Program

Living in a Nursing Home

Fiscal Management

Services

Medical Support Unit

Environmental Modifications

Living and Receiving Services In The

Community

Additional Services Available Once Transitioned

Additional Services Available at ALL times

Major Service Options

Multiple options based on specific needs or choice

Major Goals

Where You Are

Academy

My MapSpecialized Services

Living and Receiving Services In The Nursing Home

My Services My Steps

The Road to IndependenceTools for Understanding & Planning Choices

My Progress Map

Transitioning Services

Housing Advocacy

HousingFound

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

Time to Complete

Days

CONCEPT 2.0 respond synthesis

Page 18: Tian Cai's Portfolio 2012

Since our team had little understanding of Liberty Resources, we relied on an interview with our client contact, Nancy, to get a broad overview of the issues they deal with.

CONTExTuAL INTERvIEW

After observing that Liberty Resources’ environment and the interviews and meetings with the staff, we came up with the concept braindmp to understand our client.

CONCEPT MAP

Page 19: Tian Cai's Portfolio 2012

Interviews with Liberty Resources Consumers were a vital part in our design process.

CONTExTuAL INTERvIEW

Our group started reviewing the interview with Glenda at nursing home, and brainstorming and collecting the meaning statements.

FLOW DIAGRAMMING

Additional secondary research became necessary as we worked deeper and deeper into the complex systems.

SECONDARy RESEARCH

2

Follow the Money: Financing Home and Community-BasedServices

Joshua M. Wiener, PhD Wayne L. Anderson, PhD

Pennsylvania Medicaid Policy Center University of Pittsburgh

2009

2

Follow the Money: Financing Home and Community-BasedServices

Joshua M. Wiener, PhD Wayne L. Anderson, PhD

Pennsylvania Medicaid Policy Center University of Pittsburgh

2009

To better visualize how the company, Maximus, operates, we created a flow diagram (seen on page 30).

FLOW DIAGRAMMING

CrawfordWarren

Crawford

McKean

Mercer

Venango

Forest

Elk

PotterTioga

BradfordSusquehana

Wayne

Lackawanna

Wyoming

Pike

Monroe

Sullivan

Columbia

Luzerne

Carbon

Northhampton

Lehigh

Berks

Northumberland

Union

Clinton

Cameron

CalrionJefferson

Clearfield

Centre

BucksMontgomery

PhiladelphiaChester

Delaware

Lancaster

Lebanon

Snyder

YorkAdams

Cumberland

Perry

JuniataMifflin

Franklin

Huntington

BlairCambria

Indiana

Armstrong

Butler

Bedford

SomersetFayette

Westmoreland

Alleghany

Beaver

Washington

Greene

1 - 5000

5001 - 15,000

15,001 - 50,000

50,000 +Erie

Lycoming

Lawrence

Dauphin

Fulton

Montour

Shuylkill

120,591

Page 20: Tian Cai's Portfolio 2012

We observed the actions, process, and system of the Advocates in the Independent Living Services Department.

ACTIvITy ANALySIS

Shadowing Advocates as they visited Consumers in nursing facilities helped us to better understand how the nursing home transition process was being communicated.

SHADOWING

In making sense of our collected research, we noted the key interactions among the project’s stakeholders. We found that the storytelling could be a powerful point of entry in this project.

MEANINGFuL STATEMENTS

Sharing Marsha’s story:“In terms of Marsha, the most impressive thing is her addressing how her life changed because of the Liberty Resources picnic, by seeing those people with even more limitation living an energetic life in community, she uttered “How stupid of me. Being that pessimistic and upset with my disability in the past.”

Sharing Michael’s story:“Michael Bencrowsky, when I first met him, he told me that it costs three times as much for tax payers to support people with disabilities living in nursing homes as opposed to supporting them to live in the community. He told me about the protests he went to, and how he Advocates for proper policy at the governmental level.”

“ We believe...By leveraging Liberty Resource’s powerful stories as tools, and sharing them with the right audiences, we can affect positive change for people with disabilities.”

Sharing Sue’s story:“To be reunited with her children she lost when she first acquired her disability, Sue has re-entered a nursing facility across the country to be closer to them. It is the only way to receive the services she needs without being placed on a two year wait list for what she needs to live independently..”

Sharing Vincent’s story:“If the Mayor were to move into a nursing home, he would understand what it was like to live in one. His view is that he mayor/public does not understand what it is like to live in a nursing facility.”

Page 21: Tian Cai's Portfolio 2012

To help our team identify the stakeholder interactions and understand how storytelling could be used as a tool we used a flow chart to show relationships.

FLOW DIAGRAMMING

StorytellingThe “Story” and Power of Storytelling

MiD@UArts | GRID 603/703 Studio | Liberty Resources | October 10, 2011

The Power of Storytelling| 10.03.11

SYNTHESIS

Documentationof Individuals/

Successful Transitions

UnderstandingNursing Homes

The 5th Coreof the CIL

Infographics

Tools for Activistsand Advocates

PhiladelphiaInquirer

SupportNetworks

Mayor Nutter

Re-humanizing

The media doesn’t “get it.”

“Americans aren’tready to see people

with disabilities fight for their rights.”

The Mayor doesn’tunderstand theproblem with Philadelphia

Nursing Home.

LRI tries todocument but it isan afterthought/too busy in the

moment.

How do you tellthe story of what it’s

like living out inthe community?

What isn’t being told that needs

to be told?

People living in anursing home mightnot have family totake care of them.Why wouldn’t

someone want toleave the nursing

home?

Why is a nursing home the

entitlement?Corruption?

Glenda tries to getoutside everyday-rain, shine, snow.

12

4

5

6

7

3

8

9

10

The

Power

of Storytelling

3. 7. 8.

5. 8. 10.

5.

5. 6.

5. 8.

2. 9.

1. 4. 7. 8.

This is the tool that we used to visualize the possible uses of storytelling that could address several areas brought up in our research and conversations at Liberty Resources.

The gray circles are the main problems and opportunities that we believe can be addressed through the process of storytelling.

The blue squares are references from our synthesis that helped us arrive at storytelling as a possible project point of entry. They are based on conversations with Norma and Nancy, interviews with Michael and Glenda, research on nursing homes, and our individual observations.

To present our point of entry, we decided to use the key design tool we were proposing–storytelling, to communicate our idea.

STORyTELLING

The visual appearance of the concept map we used in our presentation helped viewers to better understand and identify connections as we described them.

CONCEPT MAP

Page 22: Tian Cai's Portfolio 2012

By allowing our client to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.

To help the clients imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.

In order to communicate one of our more conceptual ideas, we created a time-lapsed video of the prototype being tested with real people, in a real environment.

SCENARIOSTIME-LAPSED vIDEO

ExPERIENCE PROTOTyPE

ConceptualFurther Developed

Community Storybook4

A book of stories to be passed

between Consumers that builds

community and allows stories

of hope to continue to be told.

Fundraising Cards2

A card with an inspirational

story to encourage individuals

to donate to Liberty

Resources and support a

Consumer transition to living

independently.

Liberty Cards1

A simple booklet of the

step-by-step process for a

Consumer to transition out of a

nursing facility.

iPad Application3

An accessible tool used for

Advocates to use when visiting

a Consumer. It includes a map

of the process and stories of

hope to share with Consumers.

Come. Listen. Respond.5

A tool to test the general

public’s responses to stories,

as a way to prototype different

stories to eventually be told to

WHYY.

Page 23: Tian Cai's Portfolio 2012

Conceptual Prototype: iPad Application

The iPad App is an accessible tool for Advocates to use when visiting Consumers.

It includes a map of the process and stories of hope to share with Consumers.

3 Design Opportunity

The problems that we found in the current Advocacy

System can be addressed in two aspects; On one hand,

all Advocates in the system possess different levels of

physical or mental limitations. That said, based on various

disabilities, each individual developed his or her own

habit of documentation for the Consumers.

On the other hand, in terms of communication and

coordination, the current system at Liberty Resources

seems really outdated, very much paper based, and

unsystematic. For example, a large quantity of the

paperwork often gets piled and easily missed by the

coordinator.

ConsumerConsumer

ConsumerAdvoCAte

Liberty resourCesConsumer

Concept

The content and function of the application would contain

the solid steps of transition for the Advocates to keep

track of the Consumers’ current situation in the map.

What’s more, it offers a way of interaction between the

Advocates and the Consumers, as well as the Advocates

and the other members in the Advocacy System, allowing

the Advocates to exchange complete information for

all Consumers at Liberty Resources. Also, it provides a

progressive context in the interaction that enables the

Advocates to share and pass on hopeful stories to the

Consumers who may be stuck in the middle of a certain

step in the transition process.

To illustrate our prototypes and how they could be used in the future, we created scenarios featuring the different stakeholder interactions.

SCENARIOS

Page 24: Tian Cai's Portfolio 2012

Based on the target audience of the project, the Advocates at

Liberty Resources, we designed the layout of an iPad Application,

which can allow the Advocates to efficiently organize their Consumer

documents, as well as digitize and share the database of current

Consumers.

Development

Layout design of the iPad Application and Group discussion on iPad Application idea.

By communicating the various stakeholder interactions in the form of a stakeholder map, we were able to create understanding more quickly.

To illustrate our prototypes and how they could be used in the future, we created scenarios featuring the different stakeholder interactions.

SCENARIOS

To model how storytelling can be used as a tool for change, we used our own storytelling in the presentation.

STORyTELLING STAkEHOLDER MAp

The Road to Independence

Consumers You Are Helping With

Other Consumers

HOPES LOG OUT ?

Consumers in Community

Consumers in Transition Specialized Services

Transitioning Services

Social worker calls LRI about

a potential consumer

Display interest in moving out

and name added to MDS

MDS list sent to LRI

Major Service Options

Pre-service Process

Multiple options based on specific needs or choice

Major Goals

Map Key

Living in a Nursing Home

Individual calls LRI about

friend or family member

Community advocate to

nursing home

Name placed on wait list

because litttle staff

Want nothing to do with LRI

Non-LRI Services and Agencies

HousingFound

Already have housing

Philadelphia Housing Authority

Housing AdvocacyThe Starting Point

Next Time to Meet Sim:2011.11.13 MondayThe Road to Independence

Consumers You Are Helping With

Other Consumers

HOPES LOG OUT ?

Consumers in Community

Consumers in Transition Specialized Services

Transitioning Services

Social worker calls LRI about

a potential consumer

Display interest in moving out

and name added to MDS

MDS list sent to LRI

Major Service Options

Pre-service Process

Multiple options based on specific needs or choice

Major Goals

Map Key

Living in a Nursing Home

Individual calls LRI about

friend or family member

Community advocate to

nursing home

Want nothing to do with LRI

Non-LRI Services and Agencies

HousingFound

Already have housing

Philadelphia Housing Authority

Housing AdvocacyThe Starting Point

Name placed on wait list

because little staff

05:08 07:32

Ken Robinson

Gloria Kolata

Tim Arango

Frank Johnson

Sue Smith

Page 25: Tian Cai's Portfolio 2012

CONVERSATION HEARTSThis is a collaborative project that I worked on with Kelly

Babcock in the MiD program. Our design intervention was

constructed from the research findings we had gathered last se-

mester during our work with Liberty Resources.

We explored how to create meaningful conversations by

eliciting empathy from people through the use of emotional

common denominators. By removing explicit references to people

with disabilities, the user was able to re-frame their point of view

and reflect on their own experience when they felt a similar

emotion.

2012.2

Tian [email protected]/tianantian

Page 26: Tian Cai's Portfolio 2012

Johnny Goldstein helping us visualize our concept

ReSeaRCH

Gathering qualitative data with a human centered approach by considering ethnography and outliers.

SynTHeSIS

Making sense of the qualita-tive research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing genera-tive thinking.

PRoToTyPe

Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.

TeST

In this step we observe the successes and failures of the prototype in a real situ-ation that may reveal that more research or synthesis is needed.

ITeRaTe

Take observations from testing and develop new versions of the prototype.

The Design Process

Based on the concept of Design Thinking, we applied the methodology of Design Process as a tool to the projects we encounter.

ReSeaRCH

Gathering qualitative data with a human centered approach by considering ethnography and outliers.

SynTHeSIS

Making sense of the qualita-tive research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing genera-tive thinking.

Page 27: Tian Cai's Portfolio 2012

Audience

The intended audiences were slightly varied per prototype–for prototype one, the audience was the public weekend leisure crowd in LOvE Park, and for prototype two, it was the professional crowd on their lunch hour walking near Walnut and South Broad Street. Each intended audience became

introduced to the conversation through our verbal initiation or by curiosity of the display we had created. They became engaged in the conversation by reading, reflecting and responding to the prompt.

To help the audience imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.

SCENARIOS

Constructing the first prototype in MiD Studio

PRoToTyPe

Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.

Page 28: Tian Cai's Portfolio 2012

To help the audience imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.

SCENARIOS

http://conversationheartsproject.tumblr.com/

Online space fore the conversation Testing 1st Prototype in the Love Park in Philadelphia.The video of activity can be found here: http://www.youtube.com/watch?v=9CfRi-Cva8Q

By allowing our audience to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.

ExPERIENCE PROTOTyPE

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PRoToTyPe

Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.

Constructing Prototype 2 Testing 2nd Prototype on Broad Street in Philadelphia.

By allowing our audience to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.

ExPERIENCE PROTOTyPE

ITeRaTe

Take observations from testing and develop new versions of the prototype.

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Cards & Blogs Responses

Do you feel like the Mayor is listening to what you want for the city?

If not, how does that make you feel?

How would you feel if your elected politician was ignoring your concerns?

“I think the Mayor is doing a good job.”

“Normal–because they always do!”

“Keep complaining to the government! But I don’t know ‘how’.”

“Like I am misheard and under represented member of the Philadelphia community.”

When was the last time that it was di�cult for you to maintain hope,

how did that feel?

“When was the last time that it was di�cult for you to maintain hope, how did that feel?”

“What?”

“Ilkhom + dilorom (from in Uzbekistah) (TKenaro ycnexob) I wish good luck!”

“Like I was on a downward slope-without an end like I needed a better support network of people.”

“Last year, in January, I had no place to go, with no money, and it was 20 degrees outside. I felt lost, hit rock bottom, but I knew I had to push forward.”

“When my sister told me she thought my dad was going to die. –Rachel Peterson”

“I felt very sad, didn’t want to stay in the same situation (mood) for a long time, really wanted to have friends. Happy I still have friends.”

“When my sister past away, I felt very depressed. I miss her.”

“Within the past month, it makes you feel lost without power and lonely.”

“I feel that the mayor listens to the people of the city but is not proactive about what they say...He listens but does not act on what he listens.”

“Last week, it felt like all the hard work I was doing was for nothing.”

“Like I was invisible. Like the other person felt they were better than me.”

“Don’t you hate it when people don’t listen to you!!”

“Extremely frustrated. Confused that the government could have that kind of control over me.”

“It would make me feel very very upset. I would feel bitter toward the government and wonder how the have acquired so much power. I would wonder when it became appropriate for someone else to decide what it best for myself. I feel as though my individual liberty, rights and freedom are compromised. How can you justify allowing someone who has never lived a day in my shoes tell me where to walk and where to live and what to do... The government has grown in power to make up for its inadequacies, rather than cut its losses and grow anew in a much more powerful and e�cient sense. Restore the rights back to the citizens, weak and strong, rich or poor.”

What if the government wouldn't let you live in your own house, how would you feel?

“I would feel disrespected at first and then feel like I have nowhere to belong.”

“Hurt. My house is my home, that’s where my heart is.”

“Frustrated! How could they have that much control over me?”

“I would feel bad and betrayed. Because the Government is supposed to look out for you.”

“Furious, and perhaps violent. Actions will be taken.”

“I’d be angry! I bought that house! Kill the Government!”

“I’d move to Europe, Spain maybe.”

“Pissed!”

When was the last time someone didn’t listen to you, how did that feel?

“When I was in an argument! It sucked!.”

“Today, it made me feel upset.”

“Right now my hurt is home where are you my honey Kamola I love you love park and Kamola!”

“At a party at my in-laws’ house. It made me feel invisible.”

“I felt frustrated and angry. Again, I wouldn’t want my loved ones to feel the same.”

“During a training session at work. It’s frustrating because it was for their benefit.”

“Insignificant. As if my thoughts, feelings, opinion was not as important as the others.”

“I get made at my wife for that all the time…although usually I’m not listening to her :).”

TeST

In this step we observe the successes and failures of the prototype in a real situ-ation that may reveal that more research or synthesis is needed.

SynTHeSIS

Making sense of the qualita-tive research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing genera-tive thinking.