through their lens

6
甜斸世Ⅷ I∫N 17﹃ -7Ξ ﹃﹄

Upload: jansen-lu

Post on 07-Jul-2015

233 views

Category:

Business


0 download

TRANSCRIPT

Page 1: Through their lens

甜斸世ⅧI∫ ∫N 17﹃ 日-7Ξ ﹃﹄

Page 2: Through their lens

:言言富冒咠暑堊蝁霤量賞﹉

鑫琴

﹉齵艕蘺鈹麚黳鄉歉》驎擲@r

撇鹼驗鱗獬l-鷸 鼳

Page 3: Through their lens

CUVE瀰 S┬ URY

tHR●U●H了H▊︳RL▋HSB|○g9ere∩ @綴gemen電 iSbeC○ mi∩g&c倆 t║ ca| part○華eVeryP賦 p色rSUn’StUU| kit&StheSphere&nd

i∩flUenceU丁 °║Ug9erScUntinuestUgrUw.But

b|○ggerenga9eme∩電iSU等tena罰 neba║ anci∩ 9綴CtWheretheU║ dru|eS○fPRarenU║ ○nger

we║cUme.鑫 da| :n§ ╙鑫蛐 |UU㎞〕athUW&gr○ win9

|iSt○fc○nSurnerbrands繲et&ppin9t㏑ iSp○wer了 u︳

CUΠ飛r汛 UniCatiUnsChanne║ ,a∩dUnmasks theⅢU99erswhUarerlnakingithappen.

Page 4: Through their lens

εUV巨 R S丁 URㄚ

了heS。 dayS,爾 arketerSfr° mSta『buckS,

└G, N。 ka and even 〢arbUur Cty are

︳in〡 n9 up to9A’ U。 a9rUⅥ n9 bandUfhi9h〡 y

〡n┐ uenta︳ andsavvyb〡 U99erS,bypaSS〡 n9adk..ndⅡ n9pUU〡

。f(dareⅥ esay t)rΘ dundant

〡Uurnalists

B〡U99er Uutreach 〡s nothin9 neⅥˊ

GU。 9〡eUr9an〡 sed 〡tsfirStb〡U99ermeetin9

〡n Hon9 K。 n9 back in 卜Ⅵarch 2UU7 aS a

v︶ay fUr 〡nfUrmatUn hun9ry b| U99ers to

meet tUp GUU9〡 e en9〡 neerS tU d〡ScuSS

and eXchan9e ideaS And it 、ⅣaSn’t a Une

Uffevent ┬hecUmpanycont nuedtUdrveb︳

。9gercUmmuncat onsarUund忙 SmalUr

announcements such aS the Yot9Tube└UVe HUn9 KUng conteSt, GUU9〡 e

、6apS

HUng KUn9 〡aunch and AdSenSe event 〡n

cUⅡ abUration、 Ⅳth下 heHUffmanA9ency

CarUⅡ ne HSu, GUU9︳ e’S head Uf

cUn� mun〡cauUnsfUr┬aiwan &H。n9 KUn9,

ar9ueSthatthe〡〡nebetxr9een b〡 o99erSand

themed| aisb〡 urrin9

She ar9ues that b〡 Ug9erS are nUv︶

re9ardedasatr∪ stedsUurceof〡 nformation

andas morepΘ op〡 Θturn t。 the〡 nternettU

Seek neⅥ S and 〡nfUrmat。 n, Goo9︳ e 、Ⅳ|

enga9e these “

、Ⅳeb 〡n刊 VencerS” aS a key

fact。 r〡 nencUura9〡 n9mUrepeUp〡eto∪ SΘ tS

productS

AndSheiSnUta〡 one

〡n「ebruarythisyear, PPa9encyHⅢ &

KnUV︶ ton inV〡 ted nine infuenta︳ b〡 U99erS

frUm the technU| U9y, 〡feSty〡 e and deS〡9n

crc〡eS 〡n HUn9 KUn9 and 刊e、Ⅳ them tU

part| c〡 pate 〡n the LG Prada └〡nk |aunch

eVent 〡n Sin9apore vvh∥ e thΘ b| o99erS

had to S︳ t thrUu9h a cUnVent〡 Una〡 press

cUnferenceⅥ4thUtherjUurnaⅡ sts,they、Ⅳere

〡ater 9ranted a Separate SeSS〡 on v︶ th LG

executveS tU exp〡 °rΘ different an9| es and

un〡 queStUresabU∪tthephone

﹂ynn 「。

n9, North ASia d| rector U{

di9ita〡 commun〡 catUn practce for H∥ 〡 &

Me∥ ngLam inaS。 nyCyberSh° tcampa:gn.

KnUV.tUn, deScrbedthe resuts Ufthe LG

Prada └ink b〡 o99er Uutreach pro9ram as“Very encUura9〡 n9” |n HUn9 KUn9, mUre

than 45,UUU pa9e V〡 exAls 、Ⅳere 9enerated

2日 MARK巨 ┬︳N6H。 N6KUN6」 ∪∟ㄚ 2口。9

θ斜↙s㎡ ㏑∥uen鎛

QΦ茲

Φ6

。五

JANSENLULuWorkedf° rasoftwarecompany︳ n2°°land$tarted韜︳

。gging

to postrandomthoughtStha佳 eV°tVed● ntoatechb︳ ogin2UU4.HiS

averagedaiIypageV:ewisaro燈 nd17° ,°°°.C° mpa渝︳eSSuchasGooo︳ e,

Nokia,S° ny,LenoV° ,PCCW盈 ndeVenStarbuckSandHarb° u′ C漁yhaVe

app『oachedh︳ m.

HUWd● 四 口ΨieW●ranJSθ pprUac打加gyo1JIUbrogabU口 !fhe〞 prod.U!S

aJ●dSer㎡ces?

@Jansen ︴t’ S natura︴ 下UrbrandstUapproach actve b〡 Ug9ers ikelnne Durin9

theeconUmicd° vˊ nturn, mΘ diaSpend〡scut 〡 ΘXpΘ CtbrandS1.A.U喙 ldSr(iftth@

spend︴ ngfr° n﹁ tradi走︳。

na︴ med︴ atUsoc| a| med| a B| U99ing︴ S°neUfthemoSt

UbViouSⅥ ↙ayst° createapresence〡 ︽thΘ s。 G〡 a︴ rnedi合 SpaCe

Y●口’Ve°eenIUmany● rUggereI/en!s,aη yreedback?

@JanSen︴ noticebrandSusu爸 〡lych。。SeUrl〡 y!hernoSt千 am° uSUractiveb| oggers

B〡o9traffcis〡 mpUrtantbutfbrandSUn| yf°cuSUnthennoStactiveb〡 Ug9ers,they

mi9htbeoVerd。 ne

B〡 Ug9er9athern9sarenottheon〡 yWaytogetfeedbackUrb| U9poStS干 ysome

Crea度 小eVσaystU〡 etb| o99erSteStyUur prUductSorServices Actua∥ y,someb︳ og9ers

area〡readytredofthe| n走enSiVeb| U99er tria| 9atheringS B〡。°9ersarescary8sthey

mightⅥ↙︻tenegat︴ vefeedbackWΘ areUrd〡 narypeUp〡eandno ord| narypeop︴ eUn〡y

SaygUodth〡 n9SandhideaIbadthin9S EvenⅥ ithUutb〡°99erStherΘ area〡 Ⅵays

peop︳ eta〡 kingabout9°。d。rbadth| n9SaboutyUL.rbrandS

rs′‘aocepfa●rer.′ .randsfUpay● rUggers?

@JanSen| think it’ Sacceptab︳ eas︳ on9asb| U9gerSc| ear| ystatethatthecUntents

aresponsUred 下hereasUr,、 Ⅳhypeop︴ epre千erread︳n9b〡°9StUtradi支 iUna︳ l lnedia

is thepersona| UpinionSofferedbybi。 99erS 〡fSpUnSoredpUs支 S。 nab︳o9iS

oVe心 Un銳 併 SpUnSaS併。depe時 Un刉 buChσ uUg9er㏑∥Uence㎡ ㏑eⅢUg9er

Ⅵ↙ou︴dsoUnbegoneasⅥ↙e∥

MELtN° LA鏚

Aned:torforthepast s:Xyears,$hed多 bb6ed9nbIo@g︳ ngf°uryearSag@

toWrite逾扭outf° °銑 beautyand電 raVe︳ .Averagew@@kIypagev:ewsare

ar°期兩d4° ,°

°.

wr,end● d.rUgg● ηg●eco用 eSVCr,ar.r!?

@卜刃e︴ n9︳ n2UU8,on〡 yafev︶ Pnmana9ers readnnyb〡 Ugand︴ ove|支 But in2UU9,

〡seeasi9n︴ ficantchan9e,thePRs、Ⅳi| |Start toca∥ andSay“ canyouSharethiS

inyUurbIU9?” SoIη eP∩ t°︴drneit’ SbecauSethΘ y9et sign〡 ncant〡ncreasΘ in the

sa| esvo| umeofcer走8in productSafter︴ b|o9ab。 ut t丹 theyevenexperienceout-

of-StUckfUrthefirst t好 ne!

sr,oEJrdbrandsp●yyov!UbrUg?

@N6e〡 n9 〡 inSiSt a∥ my b︴ og posts are not fUr Sa| e ︴n beauty 〡nduStry, they

a卜Ⅳayssend samp〡 esto mediabut 〡fb︴°99erSaSkfUrhard cash, the、 Ⅳho︳ e

beautyb〡 ogUSphere、ⅣmbΘ destrUyedandnU。 ne、Ⅳi| 〡truStc。 mments inb〡 ogS

eventua∥ y

DoSaη dD。η’ISWr9er,cUΠ facfrngyoiJ?

@A/le∥ n9| hopeeVeryP日 persUncanreadmybio9,eVe) ̄ thennUst recent1UpUsts

beforeappro往 Chin9me P〡eaSedUnotΘxpect︴、Ⅳ°u| db〡ogabUuteverything,︳

Ⅵ↙i∥ ttlrndUⅥ′n inVitalion if〡 havenUintereSt° nyour prUductUrService P〡 eaSe

respectb〡 U9gerSaSnnuchasyovtreatyUur︳ Uya〡 cvstUmerS

::︴ :﹉

———————

:—

————

●●:● ::●●●●●

——————————

一一

﹉:︴

:一

:—

﹉●

一一

——

﹉﹉﹉﹉﹉﹉﹉﹉

一一

﹉ ﹉ ﹉ ﹉﹉﹉ ﹉﹉﹉’

﹉一一﹉

——

{;;一

﹉●﹉

﹉︴●-﹉

—————————

﹉﹉

——

——

———

﹉●●:●

一一

●●

———

————

.—

——

———

——

———

﹉︴

一一一一一一

———

:一

————————

∴:∴ :一

WWWMARK匚 ┬ N6┤ N┬ ERAㄈ TV巨 C。 Ⅳ

“ 」

ta●

acr

、V「{

ne:

nei

∩e〢

I「 a

Ca

a「 (

arε

SΓ{

a

Page 5: Through their lens

εUV╓ 濺 $丁 U濺 Y

Goog| etaps intob︳ oggerengagementfurtherw:thGoog︳ eMaps

_aunchofthePCCWeye.

::′ DSSa∥ n| neb〡 U99ersandthea9e∩ cyⅥ aSevenmUreencoura9ed ̄:∩ b〡Ug9Θ rs llvent thee× tra〡m〢Θto sharetheeˇΘ∩t onUthΘ rsUc〡 a|

::∵Urks suchaS「acebook,﹁ 於tterandㄚ Uu Llbe

Starb∪ cksa〡 Sot| ppΘditshat to tneb︳ U9UspheretUprUmote〡 ts

: ﹉y ︳aunched breakfaSt me∩ u by 〡nˇ t〡 n9 b〡 o99erS t° taStΘ thΘ

: y〡 aunchedproductsandhopef∪ ∥yvVrteabUutthebreakfaSt on

: b〡。9S

TUpubⅡ cre〡 ato∩ s,b〡 U99〡 n9〡 Scerta︳ ∩︳yanev︶ med| aa∩ dchanne|二:Ⅳ ecanuSe,” aStarbucks spokeSpΘ rsUnSays、Ⅵe ∩9 └am, a fUrmer beauty ma9az〡 ne edtor Ⅵ/ho 〡S ∩UⅥˊ

二catedf∪ ∥-t nnΘ tUhe「 Uwnbea∪ tyb︳ U9HKc。 Sme,postedp|ctures}descr pt o∩ sUfthefood〡 tΘms

「reecUupo∩ d︳ strbutUndeta∥ S

:一 SUpUstedatthee∩ doftheent「 y

She says that 、Ⅳh∥ e ma9a2| ∩e and ∩Θwspaper edtUrs have tU

﹉ : co nn nnerc| a〡 |nterests 〡ntU conS〡 derato∩ , b| U99ers arΘ free tU一﹁e∩tonabrand’ sq∪ a〡 ty

3〡 U99ershavenocUvera9e〡 〡「∩t,fUrbUthp︳ctureSand、Ⅳords,”

::ayS

aren 下am, Se∩ |Ur |mana9er Uf prUmUtUnS & advertS〡 n9 at:i#l蛢

弄l|嫩軯!:∴}:-Ⅵ:弦羉°品品f吧

i$t;1千 (↑﹏磁i一●◆∴亡,$=◆种∫u一 V〔yS◆ i〔式

:酐

U:her

at心←巾S SurVeyDNA

Uˇer8U

∪nim泛 ed

E×tensive.﹉ ﹉-● Contro〡

E× tenSive

——

﹉﹉﹉ Contro〡

端 憋e

Π2﹉

一一一

﹉ HourS

齺 t‵ .-

MN。SHA旺麷 qdlu°s

: i﹏

鰔 钃 嗌︳髐|輲’

紳er

$Lirvey

-

Seelrlh.㏑

nch︴ h台 :$一 rVey$.● 仆g$〝 rV←yDNAp:a女韜ζm:

i’-

好∫BC在〧 蘵麴搫Ξ纍

詣 ﹉﹉ v黳、.囡顜 G鴉Ⅳ

尸 ∵毲堆γ ╖∵蹲

:⋯ 千﹉

Page 6: Through their lens

SheSeeSb〡 U9gerSaSanUthermeanStUreachpeUp〡 eyoutar9et ASamalUrp| ayer〡 n

thernarket,theshUpp〡 ngma∥ haStakenthe

|n| t〡 ativetUtryd| fferent th| n9sand exp︳ Ure

thsnewtoU|“┬heva〡∪ab| eth〡 n9tU〡 earn〡 StUbe〡 n

“Sorne︳narketers th:nktheycou︳ djuStbuya︳:St ordatabaseUfb︳ oggerSand:nv:tethem toanevent.”

thereandexper〡 enceandΠ ndouth。 witcan

he〡 p orcomp︳ ement theex〡 Stngmarketng

mlx,’ shesayS

┬am Ⅵarns that b| Ug9er en9a9ement

Shou︳ dbe9〡 VenthesametreatmentaSany

other rnarketn9tUU︳ andnotbeV〡 eWedaSacheapera〡 ternat〡ve SheSaysasubstanta|

amUuntUfresourceSarerequiredtUUrgan〡 se

suchevents“︳t’S m〡 S〡 ead〡 ng tU Say uSin9 S° c〡 a|

media︳ ncurSzerocUst t’ SnUtfreΘ !”

Butwhiea9enc〡 eSte∥ yUuthatab︳ o99er

eventShU∪ 〡dbeC。 nducteddfferentyfrUm

a trad︳ t| UnaI med︳ a event, Rudi └eung,

an 〡n刊 uΘ nt| a〡 b〡U99er and d〡 rector Uf

con┐ municatUn p〡 ann〡 ng fUrA9endaAS〡 a,

SaySSomeUftheeventSheattendedarethesameformatasapreSSconferencebuthe| d

inan informa〡 way, Sh° rtUfhand〡 n9 Uuta

press re〡eaSe

However, he 〡s more c° ncerned that

connpan| eS are on〡 y tapp| n9 thΘ “A” ︳iSt

b| U99erS |nStead Uf thoSe that are mUst

en9agedwiththe| rbrands

LeungsaysmUstb〡。99ers、ⅣhoShUⅥ ed

upfor theNok︳ aN97〡 aunchwerecarry︳ n9

〡PhoneS He Su99estSthat brandS Shou〡 d

cUnSider 9U〡 n9 fUr the most en9a9ed 。

r

|oya〡 fanSandener9〡 zethem兩 rSt

Carne Senll, 〡nteractive drectUr

As〡 afor Ruder 「︳nn, ar9ueS it’ s a∥ abUut

enga9ement“SUmemarketers think theycUu〡 djuSt

buya︳istUrdatabaseUfb〡 U9gerSand.invte

themtUanevent,” shesaid“丁hey’re not a channe, they are

human”

And don’ t eXpect them to post yUur

press re| eaSe Un their b| °gs or wr tten

〡ike an advertUra︳ └eUn HU, vˊ ho runS a

:驟t詰

:睯環

攤 蠨 各 :一

read〡 n9anyoftScUntents“YUu don’ t pitchtU b〡 U99erS, youoffer

themanexperenceto| eaveandShareWthreaders,” SenftSays

VVhⅡ e the U〡 d metrics Uf meaSurin9

med〡 a covera9e are baSed Un pubⅡ cation

crcu〡atUn and numberofprΘ sscⅡ ppin9S,

〕U lYlARK匚 T〡 NC, 〢UN6 KUN6 」∪└ㄚ 2。 U9 WWWMARK巨 ┬︳NC,一 ︳NTERAC┬ IV巨 C● M

εUV巨 R S┬ URY

Mo|〡y Mu〡 Uy, d︳rectUrfUr Edeman HUngKUn9, Says cUmmUn wayS tU meaSureb︳U99eren9agement〡 nc〡 udeWebSitetrafΠ c

reach,b〡 Ugv| ewership,Ⅱ nkSandnumberUfreSpUnSeposts

GoU9〡ed。eS not baSe 〡tS RU| ent re〡 y

on the amUuntof CUvera9e it

rece!ves Hsu says

tS inveStment v凶 th

〡oca| b|U99erS paid

Uff When b︳ UggerS

created Goog| eGuru, a22UStr。 n9UnⅡne

cUmmun| tyofGoo9〡euSerSandenthus| asts

She adds that theSe b︳ og9erS n。 t Un〡 y

proV〡ded va| uab〡 Θ feedback Un prUductS

but a| SU Served as eVange| istsfUrGoUg〡 e

app| icatUnS

「Urmer jUurnaⅡ St, turned b| U9ger and

ASiaPac刊cdrectUrfUr36Ud〡 9ta| in刊uence

HoWeVer,heWarnSb〡 U99eren9a9ement|SjuStUneUfrnanytactcs〡 n soc〡 a︳ media

“MarketerSdennite〡 yneedasoc〡 a〡 media

strate9y” ∪nⅡ ke buy〡 n9 an ad, Crampton

saysb〡 U99eren9a9ement iSaboutbui| d〡 n9

re| ationsh〡 psand〡 t’Stmeintensive

A┬eXt 1UU b︳ U99ersurveyre〡eased ︳n

Uuneth〡 SyearShUwedthattheb|UgUSphere

〡nHon9KUn9haSbecUmemUrema|nstream,

Ⅵith 6U● o Uf PR executives hav︳ n9 had

cUntactwthb|o99erS〡 nthe〡 aStSixm。 nthS

Compared to 〡ast year 、Ⅳhen none ofthe

b〡og9erSuSede〡ements ofaSoc| a〡 med|a

rΘ|eaSe, 33% ofthem Sa〡 d they have this

year

○ther observat〡 UnS frUm the repUrt

ShowSthatTwtteruSe| Sveryhi9hamon9〡Uca︳ b︳Ug9erS, part︳ cu〡 ar〡y aS a meansUf cUntact than Uther marketS rank〡 ng it

secondafteremaⅡ

SimUn┬ ay〡 or,mana9| n9consu|tant at

Text 1UUHongKUn9, says

th〡 s means fyU∪ Want to

︳nteract xlVth

or 〡n刊 uence ab|°99er〡 nHUngKUn9,youneedtUdUmUrethan

〡ustf。 |〡。wther

b︳ og“YUu need

to be fUⅡ Uwin9

and en9agin9

Wth them onTxV忙ter”

He addsthat b〡 o99ers

〡n Hon9 KUn9 rank newspapers as their

numbertwUsourceUfinfUrmatonafterUther

b〡 o99erS, NA9h〡 ch Su99ests that traditiona〡

med| ahaScUntent thatcan’ t befound on

b〡 U9S Ur Uther SUcia〡 media ︳Uca∥ y ┬ay〡 Ur

saysthis isanUppUrtun︳ tyfUrHUn9 KUn9

buS〡 neSStU ︳a∪ nch authUrtatve cUrporate

b|U9SaSan| n刊 uenc〡 n9channe〡

B〡°99ΘrS 〡n HUn9 KUn9arenUttakin9any chanceS vˊ th marketers who might

conS〡 der b〡 o9ger en9a9ement a passin9

fad A cUmmittee of |Uca〡 b| o99erS haVe

a|readyUr9aniSedtWU“ PunchParty” eVentS

thatSaⅥ rnorethan 15Uattendeesateach

event

VVh∥ eyoumi9htSt∥ 9etawayspamm〡 n9

yUurtemp〡 atepress re| ease.tUjU∪ rna∥ StS,

the new ru〡es of bIU99er en9a9ementrequre you tU 9et on the radar Uf 〡Uca|

b〡 og9erS

fUr○ 9〡〡VyPR,┬ hUmaSCramptUn strUn9ybeⅡ eveS 〡n the dec︳ine of media and rSe

Uf SUc| a| med〡 a 〣e Says there’s a hu9e

demand frUm HUn9 Kon9 marketers fUrb〡Ug9er en9a9ement aStheylnd Va| ue 〡n

gU〡 n9direct|ytUcUnSumersandbypaSSin9

themedia

′撬彳歹霙定忍et苦屌:土劣氍息七t︳|m忙ed numberofjUurna| iStswhUmWerein刊 uencersbutSUcia〡 rned〡ahaSnUwmadethenumberUfin刊 uencΘ rStheycou︳ dreach

Uut tU Sca〡 ab〡e, creatn9 an eSca〡 atin9 Ur“megaphUneeffect”

“n the 2Uth century, peop| e pa〡 d

attent on to neⅥ /SpaperS |nthe21Stcent∪ ry,

peUp〡 e、小hUdUeSn’ tpayattentiUntUsUc︳ a〡

meda〡 samalUr prUfeSSUnaη aw下 hat’ S

、ⅣherepeUp〡 eareta〡 king,” CramptUnsays

HongKongb︳ oggersweref︳ownt° S:ngaporetoattendLGPrada’ S︳ a● nch.