The Age of Symbiosis:

Thriving in the Digital Ecosystem

AvasantKevin Parikh

Founder and Global CEO

sig.org/summit

© 2016 Avasant LLC. All Rights Reserved.Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means,including information storage and retrieval devices or systems, without prior written permission from Avasant LLC.

Wednesday, March 15, 2017

A Case for Humanity

The Journey to Digital Singularity:

Kevin S. Parikh, CEO, Avasant

3

The Journey to Digital SingularityDigital Singularity is the point where technological omnipresence

and the human experience converge

A Case for Humanity

Digital Singularity will free humankind to achieve greatness

and reach our true potential

Technology will End Humanity

Digital Singularity will unleash

artificial intelligence that will grow

at an exponential rate, and

ultimately surpass humanity

4

Human Experience in a Digital World

1997

2007

2017

2027

Master / Slave

Relationship:Typewriters, fax machines, dial-up modems, pagers,

audiocassettes, VHS tapes, pay phones

Symbiosis:PDA devices, DVDs,

point and shoot cameras, landlines, social networks,

wearables

Singularity:VR goggles, virtual

assistants, 3D modeling, cloud-based CAD,

implants, social media avatars

Boomers:• Success determined by

resource control (i.e. control of technology)

• Slow to innovate

Xers:• Comfortable with

being “equal” in relation to technology

Millennials:• Rapid adopters of disruptive

technologies• Defining patterns of consumption,

definitions of value, and norms of social organization

Millennials

Xers

Boomers

Acceptance of technological omnipresence

5

Journey to Digital Singularity

Hig

h

Low

Technological Omnipresence

Java Development

Testing

Low

Data Analytics & Reporting

Hu

ma

n E

xp

erie

nc

e

Artificial Intelligence

ERP Implementation

Social Media Support

IT Application

Digital Enterprise

Hyper Convergence

Digital Moments

Augmented

RealityCustomer Experience Management

Transboundary

Communities

Digital Twins

Intelligent Automation

Data Architecture

Mobile Everything

Infrastructure solution design

Product

Development

High

Wearables

6

Hyper Convergence

Digital Moments

Digital Twins

Transboundary Communities

Augmented Reality

Digital Enterprise

The Six Indicators of Digital Singularity

7

Hyper Convergence

Unify devices, platforms, software,

and users

Image Credit: https://www.behance.net/gallery/48161423/XXL-FYOUTURESource:Millenial expectations as per AutoTrader 2016 Cartech Impact Study

Summon transportMillennials love their

Smartphones – ‘Smartphone

Never Leaves My Side’

Millennials expect vehicle

technology to do everything a

smartphone can 46%

87%

8

Digital Moments

Fleeting multi-dimensional

opportunities

Interactive ‘Live Pause’ with 360 degree

view and customized offers on screen

Convergence of content, services, and

product over interface (TV)

$21.99

$74.99

$64.99

Live Pause

360O

Visit Store

Retail Sales are influenced by

Digital interactions 86%

Growth in number of marketing

technology companies between

2015 and 201687%

9

Purchasing

Transactions

Work and School

Life

Relationship

Management

Social Communities

Financial

Management

Security

Management

Digital Twins

10

Digital Twins

Image Credits: Institute of Mechanical Engineers, (www.imeche.org)

A living, virtual model of a physical

entity

Growth in personal data points

per person100x

3Megabytes of data generated by a

typical American worker every day

US individuals whose location is

known via mobile phones95%

11

Augmented Reality

VR is for content… AR is for the real world

People willing to pay more for a product

they can experience in AR

Logistics & Supply Chain companies using or

experimenting with AR

Education: K-12 using AR in learning

programs90%

90%

40%

12

Transboundary

Communities

Pe

rso

na

Enhancers

Sensors

Cognition

User

Experience

Wearables

Number of people globally engaged

in the “gig economy” by 2020

% of workforce in freelance

mode by 2020

Augmented Human Interactions

50%

2.2B

13

Digital Enterprise

Enterprise digital transformation

initiatives involve executives other

than the CIO

Executives undergoing formal digital

transformation efforts in 2017

Customer Driven Enterprise Value Chain

Business processes automated by

transformation-focused

organizations in 2016

Traditional Value Chains

Analog Speed

Digital Enterprise Value Chains

Digital Speed

Source: Altimeter Group and MIT Sloan

88%

78%

59%

Enterprise

14

Digital Singularity and Value Maslow proposed that as basic needs are met, a person may focus on higher order endeavors.

Technology offers the levers to push human endeavor upwards.

2007 2017 20271997

Physiological

Safety

Belonging

Esteem

Self

Actualization

40%31%

22%

10%

36%

25%

22%

16%

11%

18%

21%

24%

8%

15%

20%

30%

5%11% 15%

20%

Chart is representative only, based on Avasant estimates(Sources: IMF, World Bank and UN World Happiness Index Statistics)

Maslow’s

Hierarchy

15

We Will Solve the Grand Challenges.

We Will Live in a Different World.

87% 100%65%% of population in developing countries with access to food

86%

79%

90% 96%

85% 100%

1997 2007 2017

% of population in developing

countries with access to water

% of population in developing countries with access to utilities

2027

59%

65%

64%

Source: World Health Organization

16

$113 billion

68years

$169 billion

72years

$200 billion

plus

78years

1997 2007 2017 2027

$96 billion

62years

Source: World Health Organization

Global Life

Expectancy

Global spend on

Life Sciences R&D

Full E. coli genome

sequenced with high-

throughput systems

DNA colony

sequencing

patented

Tens of millions of

human genomes

Sequenced and

digitized

Billions of human

genomes

will be sequenced,

digitized

We Will Solve the Grand Challenges. We will extend life.

17

How Will Life Change in 2027?

The New Human Renaissance

30%

Barrier Free Access

Playing without Rules

50%

Democratized

Egalitarianism

Enterprise of One

80%

Sharing

Communities

Designer Worlds

With unlimited access to data

and information 30% will seek

out non-traditional education

paths and employment

50% will work as independent

contractors and supplement

their income through multiple

channels

80% will design their own social

reality and communities

18

Digital Capital Policies • Increase policies related to human

capital, investment attraction and trade

that drive the digital economy

Direct Democracy Governments as both a digital technology

consumer and a regulator will…

• Give voice to previously marginalized

groups

• Reduce the distance between the

government and the governed

Digital Infrastructure • Invest in key infrastructure related to

connectivity, trade, and institutional

maturity

• Leverage digital technologies to drive

improved and cost-effective services to

stakeholders across various government

functions

Enlightened

Regulatory Framework • Make changes to the regulatory

framework to keep pace with changing

social norms and enable digital business

models

• Focus on security, privacy, risk and fake

news

The Role of

Government

will Change

19

Social Enterprisewill drive 100 percent of business transactions and give power to

the people

Digital Value Chainswill drive a new digital enterprise

Zero Cost Transformationwill support business partnerships and rapid change to the new world

Technologywill cease to be an asset, but rather become ubiquitous with

human experience

What does this mean

for our industry?

20

Disruption Trends for 2017

Tectonic Shift in US Administration

Brexit: The Exit Process Intelligent Automation + Cognitive Takes off

Level 3 Autonomous Vehicles Hit the Road

Augmented Reality for B2B Becomes a

Reality

Platforms Become a Commodity

Emergence of the Cognitive Era

Connected Living Transforms the Home

Mainstreaming of the AI Personal Assistant

Drones Take Off

3-D Printing Disrupts Supply Chain/Logistics

The Industrial Internet Play

Media Democratization

IOT Pivots To Sentient Tools

Rise of the Alternate Economies

Increasing Insularity, Nationalism and

Protectionism

Data as a Service Explodes

Personal &

Consumer

Business &

Industrial

Advanced

Technology

Socio-

Economic

21

Digital Singularity

does not mean the

end of humanity,

but rather it is the

beginning of a new

era to free human

creativity and

deliver opportunity

for all.

“

”

The Future is

Here

Empowering Beyond

GET CONNECTED

www.Avasant.com

Washington DC

New YorkDallas

Los Angeles

(Headquarters)

Toronto

London

Port of Spain

Bangalore

Mumbai

Hong Kong

Tokyo

Delhi

Dubai

Johannesburg

Kampala

Madrid

CEO & Senior Partner

Kevin Parikh

kevin.parikh@avasant.com

Main: +1 (310) 643-3030 Mobile: +1 (310) 995-1521