Threats to Independence, Health, Threats to Independence, Health, and Financial Securityand Financial Security

Income SecurityIncome Security Health Care Financing Health Care Financing Consumer FraudConsumer Fraud Housing/ ForeclosureHousing/ Foreclosure Elder Abuse/ Financial ExploitationElder Abuse/ Financial Exploitation

Model Approaches to Statewide Model Approaches to Statewide Legal Assistance SystemsLegal Assistance Systems

Strategic GoalStrategic Goal Promote the creation of comprehensive, well Promote the creation of comprehensive, well

integrated, and cost effective legal service integrated, and cost effective legal service delivery systems that target scarce resources to delivery systems that target scarce resources to older adults in the most social or economic needolder adults in the most social or economic need

Tactical ApplicationTactical Application Systems that function with the Systems that function with the rightright legal entities, legal entities,

handling the handling the rightright kinds of legal cases, at the kinds of legal cases, at the right right level of servicelevel of service

MODEL APPROACHESMODEL APPROACHES

Essential FeaturesEssential Features Legal Assistance DeveloperLegal Assistance Developer Needs and Capacity AssessmentsNeeds and Capacity Assessments Senior Legal HelplinesSenior Legal Helplines Leveraging Low Cost MechanismsLeveraging Low Cost Mechanisms Training of Aging and Legal Providers Training of Aging and Legal Providers Targeting and Outreach Targeting and Outreach

Ultimate OutcomeUltimate Outcome

Enhanced access to legal services for Enhanced access to legal services for older persons older persons most in needmost in need on “High on “High Impact” legal issuesImpact” legal issues

Legal Assistance DeveloperLegal Assistance Developer

Central Role of LAD in Achieving Model Central Role of LAD in Achieving Model Approaches GoalsApproaches Goals Stakeholders and Planning ProcessStakeholders and Planning Process Project SustainabilityProject Sustainability Legal Service Delivery StandardsLegal Service Delivery Standards Communication Communication Ongoing Role of CoordinationOngoing Role of Coordination

Legal Needs AssessmentLegal Needs Assessment

Legal Needs Assessments examine the Legal Needs Assessments examine the Demand side of the equationDemand side of the equation Must determine legal needs and not legal Must determine legal needs and not legal

wantswants Provides benchmarks and tools for planningProvides benchmarks and tools for planning Look for conditions that put elders at risk Look for conditions that put elders at risk

(impact issues like income, shelter, food)(impact issues like income, shelter, food) Use of SurveysUse of Surveys Use of Focus GroupsUse of Focus Groups

Systems Capacity AssessmentSystems Capacity Assessment

Legal Capacity Assessments examine Legal Capacity Assessments examine the supply side of the equationthe supply side of the equation What is the capacity of the system to meet the What is the capacity of the system to meet the

needs of the populationneeds of the population How can the supply be enhancedHow can the supply be enhanced How can the supply be better coordinated How can the supply be better coordinated Be sure to include all sources (e.g. legal Be sure to include all sources (e.g. legal

providers, ombudsman, APS etc…)providers, ombudsman, APS etc…) Capture both qualitative and quantitative Capture both qualitative and quantitative

informationinformation

Senior Legal HelplinesSenior Legal Helplines

SLHs are well Integrated components SLHs are well Integrated components of Aging and Legal networksof Aging and Legal networks

Each SLH may provide one or all of the Each SLH may provide one or all of the following functions:following functions: Provide ReferralsProvide Referrals Provide Legal InformationProvide Legal Information Provide Legal AdviceProvide Legal Advice

Senior Legal HelplinesSenior Legal Helplines

Diagram of MO’s SLH ModelDiagram of MO’s SLH Model

Senior Legal HelplinesSenior Legal Helplines

Diagram of MI’s SLH ModelDiagram of MI’s SLH Model

Leveraging Low Cost MechanismsLeveraging Low Cost Mechanisms

Leveraging of Low Cost Mechanisms Leveraging of Low Cost Mechanisms Boosts Overall Systems CapacityBoosts Overall Systems Capacity Use of SLHsUse of SLHs Use of Online HelplineUse of Online Helpline Pro-bono Volunteer RecruitmentPro-bono Volunteer Recruitment Law School ClinicsLaw School Clinics Other Self Help ResourcesOther Self Help Resources

Training!Training!

Training is Critical to Achieving Training is Critical to Achieving Integration Goals of Model ApproachesIntegration Goals of Model Approaches Training for use of online helplineTraining for use of online helpline Training of AAA I & R SpecialistsTraining of AAA I & R Specialists Cross-Training with aging providers and III-B Cross-Training with aging providers and III-B

legal networkslegal networks

Targeting and OutreachTargeting and Outreach

Model Approaches Targets Older Model Approaches Targets Older Persons in the Most Social or Persons in the Most Social or Economic NeedEconomic Need Use of data to effectively targetUse of data to effectively target MO Outreach methodologyMO Outreach methodology Outreach Activities- AAA role Outreach Activities- AAA role Michigan Outreach Experience Michigan Outreach Experience