thomas morris resume 06 17 15
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Thomas L. Morris
1307 Wilcrest Houston, Texas 77042Cell: (832) 287- 5025
Email address: [email protected]
Objective: To be an integral part of a Healthcare organization that advance the healthcare of the community and the people they serve. To continue to enhance my level of skill sets and knowledge in the patient access field, while maintaining excellent customer service.
Education:Eisenhower High school Graduated 05/2001 High School DiplomaHouston, Texas
Long Beach City College Attended 2002-2005 Business major Long Beach, California
Skills: Typing /Epic System/IBM systems / depth customer service training/Medicare/Medicaid/Medicare replacements plans/Chip /medifax/tmhp etc.99% accuracy on accounts 96% patient calls answered average
Employment:Memorial City Memorial Hermann Hospital2013 to presentPatient Access Representative Level IIJob responsibilities, registration of Er/day surgery patients, discharge patient, direct admissions,/ consent forms, insurance verification, cash collection etc.
Baylor College of Medicine2011 to 2013Scheduling Specialist 2Registration of patients’ demographics, contacts and referring doctors/scheduling ophthalmology appointments/insurance Medicare, Medicaid, Blue Cross Blue Shield, United
HealthCare, Molina etc. /phone encounters/referrals/paging doctors/prescription messages /bump lists: calling patients and rescheduling canceled appointments /registrations/special tasks, working in emergency patients.
Harris Health System (Harris county Hospital District)2009 to 2011Patient access representative:Job responsibilities, insurance verification: Medicaid, Medicare, Medicare replacements, Chip, 1011 Mexico undocumented patients, Harris county jail; Jim reports, spin number inmate insurance /juvenile detention INS, registration of patients demographics, contacts; trauma; pediatrics /admissions/cashier/liens: accidents, falls in stores or personal property, workers comp /auditing
Summary:This is not only a fine opportunity, but this hospital is a place where my qualifications can make a difference. I am a great team player and have a great record of attendance. I enjoy new challenges and I’m a quick learner. I also have over 6 years of experience in patience access over the phone and face to face with patients in all kinds of situations ranging from the normal expected to an emergency situation such as family deaths or a patient going blind. I don't mind giving the extra time and effort to help any person or coworker in need.