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RESEARCH POSTER PRESENTATION DESIGN © 2012 www.PosterPresentations.com PROBLEM: Oncology nurses may experience a decrease in their productivity related to the effects of technostress. Patients with cancer represent a growing population of individuals living with a chronic disease. These patients are seen by multiple members of the healthcare team in a variety of settings including the hospital, medical clinics, physician office practices, and independent cancer centers. Lack of nursing access to medical information for patients with cancer has led to an increased risk for errors during treatment due to these patients’ complex medical conditions and involvement of multiple clinicians. The use of an EHR by oncology nurses has helped to exchange information throughout these potentially disparate environments, especially in the ambulatory treatment centers. However, the stress related to the transition from paper records to an EHR represents a barrier as nurses experience distress with a subsequent effect on their productivity. Which of the independent variables (i.e., technostress creators, technostress inhibitors, age, and level of nursing education) are significant in explaining productivity? Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417-433, 517-518. Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328. Torkzadeh, G. & Doll, W. J. (1999). The development of a tool for measuring the perceived impact of information technology on work. Omega, The International Journal of Management Science, 27, 327-339. Tu, Q., Wang, K., & Shu, Q. (2005), Computer-related technostress in China. Communications of the ACM, 48(4), 77-81. Elizabeth (Liz) Wertz Evans, PhD, RN, Executive Director, Oncology Nursing Society E-mail: [email protected] Phone: 412-859-6392 Elizabeth Wertz Evans, PhD, RN, CPHIMS, FHIMSS, CPHQ, FACMPE Understanding Produc/vity and Technostress for Oncology Nurses Using an Electronic Health Record to Increase Safety, Quality, and Effec/veness of Care for Pa/ents with Cancer Survey Each nurse rated his/her reac/ons to statements about technology and produc/vity Survey originally developed by Torkzadeh & Doll (1999) Also used by RaguNathan, et al. (2008) and Tarafdar, et al. (2007) Received permission from Tarafdar to use/modify the survey Used Zarca® soaware to collect data downloaded into IBM SPSS (v. 21) Demographic Data Revealed Age 9.8% 20 to 30 12.5% 31 to 40 31.3% 41 to 50 39.3% 51 to 60 7.1% 61 and older Nursing Educa/on 30.3% Diploma or Associate’s Degree 50.9% BSN 18.8% MSN Years of Prac/ce as a Nurse 48% More than 20 years 25% Over 30 years Organiza/on 8.9% Rural 42.9% Suburban 48.2% Urban Organiza/onal Use of EHR 55% All electronic; no paper 56% Some electronic; some paper 0.9% All but chemo orders Total Time Using an EHR in All Nursing Jobs 10.7% Less than 1 year 27.7% 1 to 3 years 24.1% 4 to 5 years 21.4% 6 to 10 years 16.1% Over 10 years © Elizabeth Wertz Evans, 2014 © Elizabeth Wertz Evans, 2014 © Elizabeth Wertz Evans, 2014 Technostress DefiniBon “Modern disease of adapta/on caused by an inability to cope with new computer technologies in a healthy manner” (Brod, as cited in RaguNathan, et al., 2008, p. 418) Creators (lead to an increase in stress) Overload Complexity Insecurity Uncertainty about technology Inhibitors (lead to a decrease in stress) Literacy facilita/on Technical support provision Involvement facilita/on Innova/on support Abstract Research QuesBon THANK YOU! Demographics DV: Nurse’s perceived produc/vity IV: Technostress Inhibitors IV: Age of Nurse IV: Technostress Creators IV: Highest Level of Nursing Educ. Conceptual Framework References For More Info Results To the Oncology Nursing Society (ONS) for permission to survey nurses within the member data base (www.ons.org ) Omnibus Null Hypothesis: Rsquared is equal to 0. Nurse’s age, highest level of nursing educa/on, and percep/ons of technostress would not predict perceived produc/vity. R 2 = .387 Rejected null hypothesis Hypothesized that model would explain variance in perceived produc/vity There was a linear rela/onship & predictability between the dependent variable (DV) & 2 independent variables (IVs). As technostress , produc/vity As technostress , produc/vity Consistent with previous research (RaguNathan, et al., 2008, and Tarafdar, et al., 2007 & 2010) Technostress creators and inhibitors explained 38.7% of the nurse’s perceived produc/vity hypothesis supported Age & highest level of nursing educa/on no effect on produc/vity In previous research, age had an effect (Tu et al., 2005); no nurses in study ImplicaBons Adds to theory of technostress Introduces another enduser: oncology nurse could be applicable to all nurses Iden/fies ac/on needed Address causes of technostress creators and add more technostress inhibitors to: Increase nurse’s produc/vity Decrease errors & duplicate procedures Decrease healthcare costs Increase pa/ent quality and safety Conduct addi/onal research (other nursing types, educa/on, other demographics, etc.) Previous research Medical errors and overall healthcare costs when EHRs are used. RNs are: Pressured to use EHR Suffer stress during process Forced to adapt to challenges during soaware installa/on Endure ongoing updates to hardware and soaware Endure mul/ple changes in work flow, especially without par/cipa/on Not given opportunity to share feedback Experimental, quan/ta/ve research through Capella University (www.capella.edu ) 228 nurses responded to invita/on to par/cipate Excluded nurses who: Par/cipated in the pilot (52) Did not give consent (12) Did not use an EHR (7) Were not bedside/chairside nurse (42) admin, researcher, educator 3 in experimental group & completed con/nuing educa/on # was too low; interven/on not analyzed 112 nurses between 18 & 65 met criteria for control group Completed survey 103 nurses used aaer screening for accuracy, missing data, outliers, normality, linearity, and homoscedas/city sample size OK per G*Power 3.1.2 Problem

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Page 1: THIS SIDEBAR DOES NOT PRINT—) Understanding&Produc/vity ...s3.amazonaws.com/rdcms-himss/files/production... · RESEARCH POSTER PRESENTATION DESIGN © 2012 (—THIS SIDEBAR DOES

RESEARCH POSTER PRESENTATION DESIGN © 2012

www.PosterPresentations.com

(—THIS SIDEBAR DOES NOT PRINT—)

D E S I G N G U I D E

This PowerPoint 2007 template produces a 48”x72” presentation poster. You can use it to create your research poster and save valuable time placing titles, subtitles, text, and graphics.

We provide a series of online answer your poster production questions. To view our template tutorials, go online to PosterPresentations.com and click on HELP DESK.

When you are ready to print your poster, go online to PosterPresentations.com

Need assistance? Call us at 1.510.649.3001

Q U I C K S TA R T

Zoom in and out As you work on your poster zoom in and out to the level that is more comfortable to you. Go to VIEW > ZOOM.

Title, Authors, and Affiliations

Start designing your poster by adding the title, the names of the authors, and the affiliated institutions. You can type or paste text into the provided boxes. The template will automatically adjust the size of your text to fit the title box. You can manually override this feature and change the size of your text.

T I P : The font size of your title should be bigger than your name(s) and institution name(s).

Adding Logos / Seals Most often, logos are added on each side of the title. You can insert a logo by dragging and dropping it from your desktop, copy and paste or by going to INSERT > PICTURES. Logos taken from web sites are likely to be low quality when printed. Zoom it at 100% to see what the logo will look like on the final poster and make any necessary adjustments.

T I P : See if your company’s logo is available on our free poster templates page.

Photographs / Graphics You can add images by dragging and dropping from your desktop, copy and paste, or by going to INSERT > PICTURES. Resize images proportionally by holding down the SHIFT key and dragging one of the corner handles. For a professional-looking poster, do not distort your images by enlarging them disproportionally.

Image Quality Check Zoom in and look at your images at 100% magnification. If they look good they will print well.

ORIGINAL   DISTORTED  

Corner  handles  

Good

 prin

/ng  qu

ality

 

Bad  prin/n

g  qu

ality

 

Q U I C K S TA RT ( c o n t . )

How to change the template color theme You can easily change the color theme of your poster by going to the DESIGN menu, click on COLORS, and choose the color theme of your choice. You can also create your own color theme. You can also manually change the color of your background by going to VIEW > SLIDE MASTER. After you finish working on the master be sure to go to VIEW > NORMAL to continue working on your poster.

How to add Text The template comes with a number of pre-formatted placeholders for headers and text blocks. You can add more blocks by copying and pasting the existing ones or by adding a text box from the HOME menu.

Text size

Adjust the size of your text based on how much content you have to present. The default template text offers a good starting point. Follow the conference requirements.

How to add Tables

To add a table from scratch go to the INSERT menu and click on TABLE. A drop-down box will help you select rows and columns.

You can also copy and a paste a table from Word or another PowerPoint document. A pasted table may need to be re-formatted by RIGHT-CLICK > FORMAT SHAPE, TEXT BOX, Margins.

Graphs / Charts You can simply copy and paste charts and graphs from Excel or Word. Some reformatting may be required depending on how the original document has been created.

How to change the column configuration RIGHT-CLICK on the poster background and select LAYOUT to see the column options available for this template. The poster columns can also be customized on the Master. VIEW > MASTER.

How to remove the info bars

If you are working in PowerPoint for Windows and have finished your poster, save as PDF and the bars will not be included. You can also delete them by going to VIEW > MASTER. On the Mac adjust the Page-Setup to match the Page-Setup in PowerPoint before you create a PDF. You can also delete them from the Slide Master.

Save your work Save your template as a PowerPoint document. For printing, save as PowerPoint of “Print-quality” PDF.

Student discounts are available on our Facebook page. Go to PosterPresentations.com and click on the FB icon.

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.

PROBLEM: Oncology nurses may experience a decrease in their productivity related to the effects of technostress.

•  Patients with cancer represent a growing population of individuals living with a chronic disease.

•  These patients are seen by multiple members of the healthcare team in a variety of settings including the hospital, medical clinics, physician office practices, and independent cancer centers.

•  Lack of nursing access to medical information for patients with cancer has led to an increased risk for errors during treatment due to these patients’ complex medical conditions and involvement of multiple clinicians.

•  The use of an EHR by oncology nurses has helped to exchange information throughout these potentially disparate environments, especially in the ambulatory treatment centers.

•  However, the stress related to the transition from paper records to an EHR represents a barrier as nurses experience distress with a subsequent effect on their productivity.

Which of the independent variables (i.e., technostress creators, technostress inhibitors, age, and level of nursing education) are significant in explaining productivity?

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417-433, 517-518.

Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328.

Torkzadeh, G. & Doll, W. J. (1999). The development of a tool for measuring the perceived impact of information technology on work. Omega, The International Journal of Management Science, 27, 327-339.

Tu, Q., Wang, K., & Shu, Q. (2005), Computer-related technostress in China. Communications of the ACM, 48(4), 77-81.

Elizabeth (Liz) Wertz Evans, PhD, RN, Executive Director, Oncology Nursing Society E-mail: [email protected] Phone: 412-859-6392

Elizabeth  Wertz  Evans,  PhD,  RN,  CPHIMS,  FHIMSS,  CPHQ,  FACMPE                

Understanding  Produc/vity  and  Technostress  for  Oncology  Nurses  Using  an  Electronic  Health  Record  to  Increase  Safety,  Quality,  and  Effec/veness  of  Care  for  Pa/ents  with  Cancer  

Survey  •  Each  nurse  rated  his/her  reac/ons  to  statements  about  technology  and  produc/vity  

•  Survey  originally  developed  by  Torkzadeh  &  Doll  (1999)  •  Also  used  by  Ragu-­‐Nathan,  et  al.  (2008)  and  Tarafdar,  et  al.  (2007)  

•  Received  permission  from  Tarafdar  to  use/modify  the  survey  •  Used  Zarca®  soaware  to  collect  data  à  downloaded  into  IBM  SPSS  (v.  21)  

Demographic   Data  Revealed  

Age   •     9.8%  -­‐  20  to  30  •  12.5%  -­‐  31  to  40  •  31.3%  -­‐  41  to  50  •  39.3%  -­‐  51  to  60  •     7.1%  -­‐  61  and  older  

Nursing  Educa/on   •  30.3%  -­‐  Diploma  or  Associate’s  Degree  •  50.9%  -­‐  BSN  •  18.8%  -­‐  MSN  

Years  of  Prac/ce  as  a  Nurse   •  48%  -­‐  More  than  20  years  •  25%  -­‐  Over  30  years  

Organiza/on   •     8.9%  -­‐  Rural  •  42.9%  -­‐  Suburban  •  48.2%  -­‐  Urban  

Organiza/onal  Use  of  EHR   •  55%  -­‐  All  electronic;  no  paper  •  56%  -­‐  Some  electronic;  some  paper  •  0.9%  -­‐  All  but  chemo  orders  

Total  Time  Using  an  EHR  in  All  Nursing  Jobs  

•  10.7%  -­‐  Less  than  1  year  •  27.7%  -­‐  1  to  3  years  •  24.1%  -­‐  4  to  5  years  •  21.4%  -­‐  6  to  10  years  •  16.1%  -­‐  Over  10  years  

©  Elizabeth  Wertz  Evans,  2014   ©  Elizabeth  Wertz  Evans,  2014   ©  Elizabeth  Wertz  Evans,  2014  

Technostress  DefiniBon   “Modern  disease  of  adapta/on  caused  by  an  inability  to  cope  with  new  

computer  technologies  in  a  healthy  manner”  (Brod,  as  cited  in  Ragu-­‐Nathan,  et  al.,  2008,  p.  418)  

Creators  (lead  to  an  increase  in  stress)  

•  Overload  •  Complexity  •  Insecurity  •  Uncertainty  about  technology  

Inhibitors  (lead  to  a  decrease  in  stress)  

•  Literacy  facilita/on  •  Technical  support  provision  •  Involvement  facilita/on  •  Innova/on  support  

Abstract  

Problem  

Research  QuesBon  

THANK  YOU!  Demographics  

DV:  Nurse’s  perceived  produc/vity  

IV:  Technostress  Inhibitors  

IV:  Age  of  Nurse  

 

IV:  Technostress  Creators  

IV:  Highest    Level  of  Nursing  Educ.  

Conceptual  Framework  

References  

For  More  Info  

Results  

To  the  Oncology  Nursing  Society  (ONS)  for  permission  to  survey  nurses  within  the  member  

data  base  (www.ons.org)  

•  Omnibus  Null  Hypothesis:    R-­‐squared  is  equal  to  0.  Nurse’s  age,  highest  level  of  nursing  educa/on,  and  percep/ons  of  technostress  would  not  predict  perceived  produc/vity.  

•  R2  =  .387  à  Rejected  null  hypothesis  •  Hypothesized  that  model  would  explain  variance  in  perceived    

produc/vity    •  There  was  a  linear  rela/onship  &  predictability  between  the  

dependent  variable  (DV)  &  2  independent  variables  (IVs).  •  As  technostress  é,  produc/vity  ê  •  As  technostress  ê,  produc/vity  é  

•  Consistent  with  previous  research  (Ragu-­‐Nathan,  et  al.,  2008,  and  Tarafdar,  et  al.,  2007  &  2010)  

•  Technostress  creators  and  inhibitors  explained  38.7%  of  the  nurse’s  perceived  produc/vity  à  hypothesis  supported  

•  Age  &  highest  level  of  nursing  educa/on  à  no  effect  on  produc/vity  •  In  previous  research,  age  had  an  effect  (Tu  et  al.,  2005);  no  nurses  in  study  

ImplicaBons  •  Adds  to  theory  of  technostress  •  Introduces  another  end-­‐user:    oncology  nurse  à  could  be  applicable  to  all  nurses  •  Iden/fies  ac/on  needed  à  Address  causes  of  technostress  creators  and  add  more  

technostress  inhibitors  to:  •  Increase  nurse’s  produc/vity  •  Decrease  errors  &  duplicate  procedures  •  Decrease  healthcare  costs  •  Increase  pa/ent  quality  and  safety  

•  Conduct  addi/onal  research  (other  nursing  types,  educa/on,  other  demographics,  etc.)  

•  Previous  research  à  Medical  errors  and  overall  healthcare  costs  ê  when  EHRs  are  used.  •  RNs  are:  

•  Pressured  to  use  EHR  •  Suffer  stress  during  process  •  Forced  to  adapt  to  challenges  during  soaware  installa/on  •  Endure  ongoing  updates  to  hardware  and  soaware  •  Endure  mul/ple  changes  in  work  flow,  especially  without  par/cipa/on  •  Not  given  opportunity  to  share  feedback  

•  Experimental,  quan/ta/ve  research  through  Capella  University  (www.capella.edu)    •  228  nurses  responded  to  invita/on  to  par/cipate  •  Excluded  nurses  who:  

•  Par/cipated  in  the  pilot  (52)  •  Did  not  give  consent  (12)  •  Did  not  use  an  EHR  (7)  •  Were  not  bedside/chairside  nurse  (42)  à  admin,  researcher,  educator  •  3  in  experimental  group  &  completed  con/nuing  educa/on  

•  #  was  too  low;  interven/on  not  analyzed  •  112  nurses  between  18  &  65  met  criteria  for  control  group  

•  Completed  survey  •  103  nurses  used  aaer  screening  for  accuracy,  missing  data,  outliers,  normality,  linearity,  

and  homoscedas/city  à  sample  size  OK  per  G*Power  3.1.2  

Problem  

Page 2: THIS SIDEBAR DOES NOT PRINT—) Understanding&Produc/vity ...s3.amazonaws.com/rdcms-himss/files/production... · RESEARCH POSTER PRESENTATION DESIGN © 2012 (—THIS SIDEBAR DOES

RESEARCH POSTER PRESENTATION DESIGN © 2012

www.PosterPresentations.com

(—THIS SIDEBAR DOES NOT PRINT—)

D E S I G N G U I D E

This PowerPoint 2007 template produces a 48”x72” presentation poster. You can use it to create your research poster and save valuable time placing titles, subtitles, text, and graphics.

We provide a series of online answer your poster production questions. To view our template tutorials, go online to PosterPresentations.com and click on HELP DESK.

When you are ready to print your poster, go online to PosterPresentations.com

Need assistance? Call us at 1.510.649.3001

Q U I C K S TA R T

Zoom in and out As you work on your poster zoom in and out to the level that is more comfortable to you. Go to VIEW > ZOOM.

Title, Authors, and Affiliations

Start designing your poster by adding the title, the names of the authors, and the affiliated institutions. You can type or paste text into the provided boxes. The template will automatically adjust the size of your text to fit the title box. You can manually override this feature and change the size of your text.

T I P : The font size of your title should be bigger than your name(s) and institution name(s).

Adding Logos / Seals Most often, logos are added on each side of the title. You can insert a logo by dragging and dropping it from your desktop, copy and paste or by going to INSERT > PICTURES. Logos taken from web sites are likely to be low quality when printed. Zoom it at 100% to see what the logo will look like on the final poster and make any necessary adjustments.

T I P : See if your company’s logo is available on our free poster templates page.

Photographs / Graphics You can add images by dragging and dropping from your desktop, copy and paste, or by going to INSERT > PICTURES. Resize images proportionally by holding down the SHIFT key and dragging one of the corner handles. For a professional-looking poster, do not distort your images by enlarging them disproportionally.

Image Quality Check Zoom in and look at your images at 100% magnification. If they look good they will print well.

ORIGINAL   DISTORTED  

Corner  handles  

Good

 prin

/ng  qu

ality

 

Bad  prin/n

g  qu

ality

 

Q U I C K S TA RT ( c o n t . )

How to change the template color theme You can easily change the color theme of your poster by going to the DESIGN menu, click on COLORS, and choose the color theme of your choice. You can also create your own color theme. You can also manually change the color of your background by going to VIEW > SLIDE MASTER. After you finish working on the master be sure to go to VIEW > NORMAL to continue working on your poster.

How to add Text The template comes with a number of pre-formatted placeholders for headers and text blocks. You can add more blocks by copying and pasting the existing ones or by adding a text box from the HOME menu.

Text size

Adjust the size of your text based on how much content you have to present. The default template text offers a good starting point. Follow the conference requirements.

How to add Tables

To add a table from scratch go to the INSERT menu and click on TABLE. A drop-down box will help you select rows and columns.

You can also copy and a paste a table from Word or another PowerPoint document. A pasted table may need to be re-formatted by RIGHT-CLICK > FORMAT SHAPE, TEXT BOX, Margins.

Graphs / Charts You can simply copy and paste charts and graphs from Excel or Word. Some reformatting may be required depending on how the original document has been created.

How to change the column configuration RIGHT-CLICK on the poster background and select LAYOUT to see the column options available for this template. The poster columns can also be customized on the Master. VIEW > MASTER.

How to remove the info bars

If you are working in PowerPoint for Windows and have finished your poster, save as PDF and the bars will not be included. You can also delete them by going to VIEW > MASTER. On the Mac adjust the Page-Setup to match the Page-Setup in PowerPoint before you create a PDF. You can also delete them from the Slide Master.

Save your work Save your template as a PowerPoint document. For printing, save as PowerPoint of “Print-quality” PDF.

Student discounts are available on our Facebook page. Go to PosterPresentations.com and click on the FB icon.

©  2013  PosterPresenta/ons.com  

         2117  Fourth  Street  ,  Unit  C                  

         Berkeley  CA  94710  

       [email protected]  2  ©  Elizabeth  Wertz  Evans,  2014