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This is OCHAUnited Nations Office for the Coordination of Humanitarian Affairs

OCHA MOBILIZESHUMANITARIANASSISTANCE FORPEOPLE IN NEED

Cover photo: Oxfam/Pablo ToscoThis page: OCHA/Gemma Cortes

COORDINATION SAVES LIVES

OCHA helps prepare for the next crisis

To reduce the impact of natural and man-made disasters on people, OCHA works with Governments to strengthen their capacity to handle emergencies.

OCHA assists UN Member States with early warning information, vulnerability analysis, contingency planning and national capacity-building and training, and by mobilizing support from regional networks.

OCHA delivers its mandate through…

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COORDINATION

OCHA brings together people, tools and experience to save livesOCHA helps Governments access tools and services that provide life-saving relief. We deploy rapid-response teams, and we work with partners to assess needs, take action, secure funds, produce reports and facilitate civil-military coordination.

ADVOCACY

OCHA speaks on behalf of people affected by conflict and disasterUsing a range of channels and platforms, OCHA speaks out publicly when necessary. We work behind the scenes, negotiating on issues such as access, humanitarian principles, and protection of civilians and aid workers, to ensure aid is where it needs to be.

INFORMATION MANAGEMENT

OCHA collects, analyses and shares critical informationOCHA gathers and shares reliable data on where crisis-affected people are, what they urgently need and who is best placed to assist them. Information products support swift decision-making and planning.

HUMANITARIAN FINANCING

OCHA organizes and monitors humanitarian fundingOCHA’s financial-tracking tools and services help manage humanitarian donations from more than 130 countries.

POLICY

OCHA provides guidance and clarity on humanitarian policyOCHA identifies and analyses trends and helps the humanitarian community develop common policy based on human rights, international law and humanitarian principles.

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A brief history

1971UN General Assembly (GA) resolution 2816 creates the Disaster Relief Coordinator position and establishes the Office of the UN Disaster Relief Coordinator in Geneva.

1991GA adopts resolution 46/182 to strengthen the UN response to complex emergencies and natural disasters.

Emergency Relief Coordinator (ERC) position created to serve as a focal point and voice for humanitarian emergencies.

Secretary-General assigns the ERC the status of Under-Secretary-General (USG) for Humanitarian Affairs.

The Inter-Agency Standing Committee (IASC), consolidated appeal process (CAP) and Central Emergency Revolving Fund are created as key coordination mechanisms and tools of the ERC.

Secretary-General establishes the Department for Humanitarian Affairs with offices in New York and Geneva to provide the USG/ERC with institutional support.

1998The Department for Humanitarian Affairs (DHA) becomes the Office for the Coordination of Humanitarian Affairs (OCHA) and its mandate is refined.

2005Secretary-General introduces humanitarian reforms to ensure more predictability, accountability and partnerships in international humanitarian response.

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2006The Central Emergency Revolving Fund is upgraded to include a US$450 million grant facility and renamed the Central Emergency Response Fund (CERF).

2009The GA establishes World Humanitarian Day to be held annually on 19 August. It increases public understanding of humanitarian assistance activities worldwide.

2011IASC organizations agree on a set of transformative actions to improve the international humanitarian

response system.

2016The UN Secretary-General convenes the first-ever World Humanitarian Summit to map out a humanitarian approach that is more effective, inclusive, and better representative of the needs and challenges of our changing world. The summit aims to set the future agenda for humanitarian issues, with a focus on effectiveness, reducing vulnerability, managing risk, meeting the needs of conflict-affected people and promoting innovation.

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CoordinationOCHA is responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. We play a key role in assessing situations and needs, monitoring progress, and mobilizing funds and other resources.

KEY ACTORS

OCHA works with partners to assist Governments in mobilizing international assistance when the scale of a disaster exceeds the national capacity for response.

CLUSTER SYSTEM

The cluster system aims to strengthen partnerships and responses to emergencies by clarifying the division of labour among aid organizations.

1. Disaster situations 2. IDPs (from conflict)

EarlyRecovery

UNDP

EducationUNICEF &Save theChildren

EmergencyTelecom-

municationsWFP

HealthWHO

Food SecurityWFP & FAO

LogisticsWFP

NutritionUNICEF

CampCoordination and

Camp ManagementIOM1/UNHCR2

ShelterIFRC1/

UNHCR2

ProtectionUNHCR

Water,Sanitation

and HygieneUNICEF

Prevention Mitigation Preparedness Disaster R

esponse R

ecove

ry

R

econ

stru

ctio

n

HUMANITARIAN & EMERGENCY RELIEF

COORDINATORPrivateSector

Media

IFRC andICRC

Internationalnon-governmental

organizations

MemberStates

Donors

1Coordinated by Government

2Requestinternational

assistance

3Coordinated by OCHAMilitary

Media

Red Crossand RedCrescent

Privatesector

EmergencyManagement

Authority

Non-governmentalorganizations

HostGovernment

NATIONAL LEVEL INTERNATIONAL LEVEL

UN agencies

AFFECTEDPEOPLE

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INTER-AGENCY STANDING COMMITTEE

OCHA carries out its coordination function primarily through the Inter-Agency Standing Committee (IASC), which includes UN agencies, NGOs and other humanitarian organizations.

EMERGENCY RESPONSE

OCHA rapidly deploys experts to crisis-affected areas, ensuring the right people are on the ground when new or escalating emergencies require additional support. OCHA maintains an Emergency Response Roster, with staff ready to undertake three-month rotations. Additional capacity is provided through the OCHA-managed Associates Surge Pool and the Stand-By Partnerships Programme, both of which mobilize external expertise at short notice. In addition, OCHA coordinates the United Nations Disaster Assessment and Coordination (UNDAC) mechanism.

HumanitarianorganizationsNGOs

UNagencies

BurkinaFaso

Cameroon

Mauritania

Indonesia

Japan

DPR ofKorea4

Peru

Mexico

Bolivia

Dominican Republic

HondurasGuatemala

Nicaragua

Madagascar

KyrgyzstanTajikistan

Armenia

Tunisia(Libya Crisis) Iran

Colombia

HaitiPhilippinesMyanmar

Sudan

Ethiopia

Eritrea

South Sudan

Burundi

Office forSouthern Africa

Somalia

NigeriaCôted'Ivoire

Niger ChadMali

CAR2

DRC3

RHC Syria Crisis7

Yemen

IraqoPt5

Lebanon(Syria Crisis)

Turkey (Syria Crisis)Syrian AR6

Jordan(Syria Crisis)

Afghanistan Pakistan

Ukraine

Office for the Pacific Islands

OCHAGulf

AU1

Brussels

EASTERN AND SOUTHERN AFRICANairobi, Kenya

OCHA NEW YORKUSA

OCHA GENEVASwitzerland

ASIA AND THE PACIFICBangkok, Thailand

CAUCASUS AND CENTRAL ASIA

Almaty, Kazakhstan

MIDDLE EAST AND NORTH AFRICA

Cairo, Egypt

WEST ANDCENTRAL AFRICA

Dakar, Senegal

LATIN AMERICA AND THE CARIBBEAN

Panamá, Panama

2016 PRESENCE 2Headquarters

18HumanitarianAdviser Teams

3Liaison Offices

30Field Offices

6Regional Offices

1. AU - African Union2. CAR - Central African Republic3. DRC - Democratic Republic of the Congo4. DPR of Korea - Democratic People’s Republic of Korea5. oPt - occupied Palestinian territory6. Syrian AR - Syrian Arab Republic7. Regional Humanitarian Coordinator's Office for the Syria Crisis, Amman, Jordan.

Regional O�ce coverage

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PEOPLEOCHA’s strength lies in the

diversity and dedication

of more than 2,300 staff

working in over 50 country,

regional and headquarters

locations. Our staff come

from almost 100 countries,

bringing flexibility, local

knowledge and commitment

to humanitarian partnerships

and response efforts.

Field coordination is the frontline of our operations.

It ensures that national

and international partners

work better together during

emergencies. This helps aid

reach the right people when

they need it most, with fewer

gaps and duplications.

Photo: OCHA/Jennifer Bose

BurkinaFaso

Cameroon

Mauritania

Indonesia

Japan

DPR ofKorea4

Peru

Mexico

Bolivia

Dominican Republic

HondurasGuatemala

Nicaragua

Madagascar

KyrgyzstanTajikistan

Armenia

Tunisia(Libya Crisis) Iran

Colombia

HaitiPhilippinesMyanmar

Sudan

Ethiopia

Eritrea

South Sudan

Burundi

Office forSouthern Africa

Somalia

NigeriaCôted'Ivoire

Niger ChadMali

CAR2

DRC3

RHC Syria Crisis7

Yemen

IraqoPt5

Lebanon(Syria Crisis)

Turkey (Syria Crisis)Syrian AR6

Jordan(Syria Crisis)

Afghanistan Pakistan

Ukraine

Office for the Pacific Islands

OCHAGulf

AU1

Brussels

EASTERN AND SOUTHERN AFRICANairobi, Kenya

OCHA NEW YORKUSA

OCHA GENEVASwitzerland

ASIA AND THE PACIFICBangkok, Thailand

CAUCASUS AND CENTRAL ASIA

Almaty, Kazakhstan

MIDDLE EAST AND NORTH AFRICA

Cairo, Egypt

WEST ANDCENTRAL AFRICA

Dakar, Senegal

LATIN AMERICA AND THE CARIBBEAN

Panamá, Panama

2016 PRESENCE 2Headquarters

18HumanitarianAdviser Teams

3Liaison Offices

30Field Offices

6Regional Offices

1. AU - African Union2. CAR - Central African Republic3. DRC - Democratic Republic of the Congo4. DPR of Korea - Democratic People’s Republic of Korea5. oPt - occupied Palestinian territory6. Syrian AR - Syrian Arab Republic7. Regional Humanitarian Coordinator's Office for the Syria Crisis, Amman, Jordan.

Regional O�ce coverage

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Tacloban

Most-affected regionsMost-affected cities

Cebu

Cadiz

OrmocGuiuan

Iloilo

BoronganRoxas

VI

VIII

VII

MALAYSIA

INDONESIA

Manila

PalawanIslands Leyte

Islands

SouthChina

Sea

SuluSea

CelebesSea

PhilippineSea

14.1M PEOPLE AFFECTED

4.1MPEOPLE DISPLACED

98% IDPs outside evacuation site

2% IDPs in

evacuation site

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AdvocacyOCHA speaks out on behalf of people worst affected by humanitarian crises. We raise awareness through media interviews, speeches, press briefings, web stories and social media campaigns. We also work

1.1 millionpeople in needdid not receivefood assistance

ANBAR

NINEWA

ERBIL

SALAHAL-DIN

DOHUK

DIYALA

WASSIT

MISSAN

TAMEEM

QADISSIYA

BABILKERBALA

SULAYMANIYAH

MosulTall Afar

Anbar Baghdad

TikritSamarra ISLAMIC

REPUBLICOF IRAN

DISPLACEMENTBY ORIGIN

Sinjar

TOGO

BURKINAFASO

CÔTED'IVOIRE

AccraGulf of Guinea

LakeVolta

Ashanti

WesternEastern

Central Greater Accra

Affectedareas

Most affectedareas

> 5,5 thousand cases

NUMBER OF PEOPLE SUPPORTING

COORDINATION EFFORT

By location and by coordination structure

CC

CM

Early

Rec

over

y

Educ

atio

n

Emer

genc

y

Shel

ter

Emer

genc

y

Tele

com

.

Envi

ronm

ent

Food

Sec

urity

Hea

lth

DEP

LOYE

D

Cebu1

2 2

Guiuan2

IloiloManila

10 4 3 6 3 1

Ormoc1

Roxas2

3 2

Tacloban7 3 3 5 2

Tagbilaran

TBC4

Grand Total 27 7 9 15 7 1

behind the scenes, engaging in diplomacy with Governments or negotiations with armed groups to bring about change, secure humanitarian access and build support.

Photos (clockwise): 1. OCHA/Anouk Desgroseilliers, 2. OCHA/M. Rodríguez, 3, 4, 5. OCHA, 6. OCHA/Amanda Pitt.

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Tacloban

Most-affected regionsMost-affected cities

Cebu

Cadiz

OrmocGuiuan

Iloilo

BoronganRoxas

VI

VIII

VII

MALAYSIA

INDONESIA

Manila

PalawanIslands Leyte

Islands

SouthChina

Sea

SuluSea

CelebesSea

PhilippineSea

14.1M PEOPLE AFFECTED

4.1MPEOPLE DISPLACED

98% IDPs outside evacuation site

2% IDPs in

evacuation site

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Information managementOCHA offices collect and analyse informa-tion to provide an overview of protracted and acute emergencies. OCHA’s information products include maps, graphics, situation reports, humanitarian bulletins and web-sites.

OCHA is the steward of several humanitar-ian tools and services that help our partners make better-informed decisions and ensure a more predictable approach to prepared-ness and response. These include Relief-Web—an award-winning website providing 24-hour coverage of disasters, conflicts and crises for the international aid community.

1.1 millionpeople in needdid not receivefood assistance

ANBAR

NINEWA

ERBIL

SALAHAL-DIN

DOHUK

DIYALA

WASSIT

MISSAN

TAMEEM

QADISSIYA

BABILKERBALA

SULAYMANIYAH

MosulTall Afar

Anbar Baghdad

TikritSamarra ISLAMIC

REPUBLICOF IRAN

DISPLACEMENTBY ORIGIN

Sinjar

TOGO

BURKINAFASO

CÔTED'IVOIRE

AccraGulf of Guinea

LakeVolta

Ashanti

WesternEastern

Central Greater Accra

Affectedareas

Most affectedareas

> 5,5 thousand cases

NUMBER OF PEOPLE SUPPORTING

COORDINATION EFFORT

By location and by coordination structure

CC

CM

Early

Rec

over

y

Educ

atio

n

Emer

genc

y

Shel

ter

Emer

genc

y

Tele

com

.

Envi

ronm

ent

Food

Sec

urity

Hea

lth

DEP

LOYE

D

Cebu1

2 2

Guiuan2

IloiloManila

10 4 3 6 3 1

Ormoc1

Roxas2

3 2

Tacloban7 3 3 5 2

Tagbilaran

TBC4

Grand Total 27 7 9 15 7 1

Photos (clockwise): 1. OCHA/Anouk Desgroseilliers, 2. OCHA/M. Rodríguez, 3, 4, 5. OCHA, 6. OCHA/Amanda Pitt.

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Humanitarian financing

All funding

reported by donors

and recipient

organizations is

recorded in the

Financial Tracking

Service, which

is a global, real-

time database

of all reported

humanitarian aid.

Operational peer review & evaluation

Strategicplanning

Resourcemobilization

Implementation& monitoring

Needs assessment& analysis

COORDINATION

INFORMATIONMANAGEMENT

PREP

ARED

NESS

PREPAREDNESS

PREPAREDNESS

HUMANITARIAN PROGRAMME CYCLE

OCHA coordinates efforts to plan humanitarian action, obtain funding and monitor progress in the aftermath of sudden disasters and during protracted crises. Funding requests are based on a thorough needs evaluation. They are underpinned by strategic response plans that lay out the common humanitarian response and

make a compelling, evidence-based case for assistance. This collaborative process enables humanitarian actors to coordinate, carry out and monitor their responses and to appeal for funds as a group. This makes aid more effective, efficient and predictable.

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DonationsHumanitarian

needs

FUNDING FLOWS

$CERF

$CBPFs

Planned projects

Pooled funds

Unforeseen actions

OCHA manages two types of pooled funds: the Central Emergency Response Fund (CERF) and the Country-Based Pooled Funds (CBPFs). They provide timely funding for life-saving activities.

CERF

Under OCHA’s stewardship, CERF provides rapid

initial funding at the onset of humanitarian crises

and critical support for underfunded emergencies

worldwide.

CBPFs

CBPFs allocate funding based on identified

humanitarian needs and priorities at the country

level. Allocations go to UN agencies and the

International Organization for Migration, national

and international non-governmental organizations

and Red Cross/Red Crescent organizations.

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PolicyOCHA helps the international humanitarian system adapt to global challenges—such as climate change and demographic shifts —by exploring new policies, technologies and partnerships to improve the delivery of assistance.

OCHA helps set the agenda of policymakers, rallying humanitarian actors around current and emerging concerns. We engage with Member States to strengthen the legal bases for humanitarian action. OCHA also provides expert advice on issues including the protection of civilians, international humanitarian law, displacement and gender equality.

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Join usunocha.org

reliefweb.int

facebook.com/unocha

linkedin.com/company/united-nations-ocha

@unocha @UNReliefChief

“Anybody remotely interested

in humanitarian affairs should

follow @UNOCHA”

– Tweet from a Lebanese student

Photo: MINUSMA/Marco Dormino

The designations employed and the presentation of material on this borchure do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries.

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OCHA New YorkUnited Nations Secretariat,New York, NY 10017, USATel: +1 (212) 963 1234E-mail: ochany@un.org24-hour emergency number:+1 (917) 402 1114

OCHA GenevaUnited Nations, Palais des Nations,8-14 Avenue de la Paix,1211, Geneva, SwitzerlandTel: +41 (0) 22 917 1234E-mail: ochagva@un.org24-hour emergency number:+41 (0) 22 917 2010

OCHA ROAPRegional Office for Asia and the PacificExecutive Suite, 2nd Floor, UNCC BuildingRajdamnern Nok Avenue,Bangkok, 10200, ThailandTel: +66 (0) 2288 1234E-mail: ocha-roap@un.org

OCHA ROCCARegional Office for the Caucasus and Central AsiaUN Building, 67 Tole Bi05000 Almaty, KazakhstanTel: +7 (727) 258 2643E-mail: rocca@un.org24-hour emergency number: +7 777 7809071

OCHA ROLACRegional Office for Latin Americaand the Caribbean119, Vicente Bonilla St., Clayton, Ciudad del SaberP.O. Box 0843-03096, Balboa, Ancon, Panamà, Rep. of PanamaTel: +507 317 1748/49E-mail: ocha-rolac@un.org24-hour emergency number:+507 6679 1861

OCHA ROMENARegional Office for the Middle East and North Africa2 El Hegaz St. Roxy, Heliopolis,P.O.Box 571, Cairo, 11737 Egypt Tel: +20 2 24535691/96 E-mail: ocharomena@un.org

OCHA ROESARegional Office for Eastern and Southern AfricaUN Complex, Block X, Level 3United Nations AvenueGigiri, Nairobi, KenyaTel: +254 20 762 2166E-mail: ochaeasternafrica@un.org

OCHA ROWCARegional Office for West and Central AfricaSacré Coeur 3, VDN villa no 9364BP 16922, Dakar, SenegalTel: +221 33 869 8500E-mail: ocharowca@un.org24-hour emergency number:+221 77 569 23 81

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