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This edition of FMA Online is proudly supported byFloodSax

Issue 53, Dec 2010Welcome to the final edition of FMA Online for 2010.

The last month has seen us look forward with our new Strategic Plan, and look back with the2010 Awards for Excellence, and what a month it has been.

Firstly, I thank all members who voted in the recent FMA Australia board election. At our NationalAGM, held in Sydney on Wednesday 24 November, it was announced that Kristiana Greenwood –FM Innovations – was re-elected to the board, and David Chokolich – GHD Western Australia –was also elected. Congratulations to Kris and David who have both been elected for two-yearterms.

As I am sure you have seen from recent emails, and of course if you joined us on this enjoyableevening in November, the 2010 Awards for Excellence were announced at Sydney’s iconic DoltoneHouse, with the Hon. Anthony Kelly MLC opening proceedings on behalf of the Premier of NewSouth Wales, Kristina Keneally.

It was an evening of quality entertainment and celebration, hosted by Paul McDermott of GoodNews Week, and supported by outstanding performances by legendary Aussie rocker Ross Wilsonof Daddy Cool fame, and the unique new talent of Justice Crew, the all-male hip-hop dance andmusical group of Australia’s Got Talent fame. The evening was opened by a breathtakingperformance from Harmony Lovegrove, whose rendition of ‘The Prayer’ left everyone in awe ofthis young talent who was joined on stage by her father Darryl. A truly memorable beginning tothe industry’s inaugural standalone awards event.

I was extremely impressed by the exceptionally high standard of entries received for this year’sAwards. With hundreds of industry leaders in attendance, the Awards for Excellence really doprovide a strong platform to showcase best practice from the finalists, winners and sponsors,without whom the event would not be possible.

Once again, congratulations to all the finalists, winners and sponsors for making this eventpossible. An article on the awards is enclosed in this edition.

In developing its 2010–2013 strategic plan, the FMA Australia board determined over the nextthree to five years to formalise FMA Australia’s transition from being an organisation that solelyaddresses the interests of individual members, to that of one that represents the interests of thefacility management industry as a whole. In doing so, the FMA board has identified a number ofkey strategic objectives, all aimed at establishing FMA as the authoritative voice of the FMindustry in Australia.

The accompanying one-page document, titled ‘A New Strategic Direction’, provides a briefsnapshot of FMA’s short evolutionary journey to date and, importantly, the direction it has chosento take over the next few years to ensure it maintains its position as Australia’s leading industry

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advocate for facilities management.

We will soon be launching our regular industry and advocacy news update, FM-Snippet, which hasbeen developed to support our existing branch and event emails. But a publication like FM-Snĩppet is only as good as its content, and while our team at FMA Australia National Office willendeavour to get all the information, we still encourage others to contribute. So if you have foundsomething that would interest your fellow FM professionals, please send it to policy@fma.com.au.

As we move into a new year with fresh possibilities, I wish you all the compliments of the seasonand the very best for 2011. Thank you for your support of FMA Australia.

David DuncanCEOFMA Australia extends its appreciation to the following companies for their generous support in the development of FMA Australia’sVocational Diploma of Facilities Management.

Issue ContentsEdition Supporter

FloodSax - Immediate flood and storm protection for your businessFeatured Content

Is your business at risk of flood or water damage?General News

FMA Australia celebrates the 2010 Awards for Excellenceideaction

Branch NewsFMA Australia Branch NewsACT Branch NewsNSW Branch NewsQLD Branch NewsSA Branch NewsVIC Branch NewsWA Branch News

Other NewsinForMReturn of the SIG

Member ProfilesInterview with Jim WoodInterview with Levent Saligioglu

Edition Supporter

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FloodSax - Immediate flood and storm protection for your business

Protecting your business

With the increase in extreme weather conditions, the likelihood of storm/flood damage, leakingroofs and water spillages to business across Australia is growing. Every business requiresFloodSax to assist in the risk mitigation component of their safety management system.

• If there is a water spill – you’re prepared• If there is a leak – you can absorb it• If there is a flood – you can act immediately

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Featured ContentIs your business at risk of flood or water damage?If your business is at risk from floods or water damage, then FloodSax should be an integral partof your disaster management plan.

A wall of FloodSax can be deployed in minutes, meaning this is one of the fastest flood mitigationtools on the market, and could save your business thousands in insurance claims, damagedproperty and productivity.

The emergency services sector, as well as the insurance industry, recommends that organisations implement annual risk management strategies, which include disaster planning andpreparation. Andrew Gissing, Director of Emergency Management and Communications at theState Emergency Services (SES), states, ‘the SES encourages all businesses to consider theirreadiness for floods and storms, including developing an emergency plan to deal with theireffects.’

So what are FloodSax, and how can they help to protect your business? FloodSax are sandlessflood bags that are lightweight and easy to deploy. Their super absorbency enables you to place abag underneath a leaking ceiling or faulty sprinkler system and can be used to form a wall toconfine or direct water flow. FloodSax are 100% biodegradable and all profits are reinvested backinto local communities through the Brotherhood of St Laurence.

Jeff Moon, the General Manager of Social Enterprises at the Brotherhood of St Laurence, says ‘wehave chosen FloodSax as a flood mitigation tool because they empower all Australians to protecttheir home, business and community against flooding and accidental water damage’.

FloodSax weigh just 0.2kg, making them easy to transport and use, but contain super absorbentpolymer crystals that can absorb up to 22 litres of water. The FloodSax then mould to theirsetting and function as a traditional sandbag. They are puncture-proof, biodegradable and last forup to three months.

The innovative product has already proven its worth, being rushed into service during the recent

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Melbourne, Sydney and Brisbane flooding. In response to numerous requests from these areas,FloodSax were distributed to businesses, helping them limit damage to their stock and premisesand – in some instances – keep trading.

‘With the extreme weather conditions that have occurred this year in Australia, these events havehappened very quickly, meaning business suffered damage which could have been prevented,’said Mr Reed.

FloodSax are also useful in the aftermath of flooding or water damage, because they can be usedto soak up and remove contaminated water.

FloodSax are distributed through the Blackwoods network nationally

FloodSax case study – Sydney Cricket Ground:

On 12 February 2010, the Sydney metropolitan area experienced a deluge of rain and stormswith approximately 80mm of rainfall in a short period of time.

The Sydney Cricket & Sports Ground Trust was badly affected, with a number of areas within theground and associated buildings being damaged by flooding. The repair and rectification billamounted to millions of dollars to the SC&SG Trust, and its onsite tenants and hirers. And stilltoday, there are areas that have not been reopened.

After seeing an article in Facility Perspectives for FloodSax and making enquiries, the Trust optedto purchase two boxes for distribution around the site, and to our tenants, in the event that theywould be needed, not knowing that this would be the case in the near future.

On 24 August, a burst water main in the Moore Park precinct caused a flood of water to againthreaten the Trust and its tenants, in particular the SCG Museum, which was badly damaged bythe February storms, with flooding. Our security staff immediately responded by laying theFloodSax in the areas where water was starting to seep under the roller shutters and doors.

The FloodSax are lightweight and very easy to use and because of this our staff were able to getthem in place quickly. FloodSax did the rest. They were extremely effective in stopping the flowof water into the Museum and therefore no damage to the property occurred.

General NewsFMA Australia celebrates the 2010 Awards for Excellence

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FMA Australia announced the winners of the 2010 Awards for Excellence at Sydney’s iconicDoltone House, with John Burgess of Jones Lang LaSalle taking out the FMA Australia andAirmaster Facilities Manager of the Year Award.

Opened by the Hon. Anthony Kelly MLC on behalf of the Premier of New South Wales, KristinaKeneally, and hosted by Paul McDermott of Good News Week, this massive event includedperformances by legendary Aussie rocker Ross Wilson from Daddy Cool, the outstanding newtalent of Justice Crew – the all-male hip-hop dance and musical group of Australia’s Got Talentfame – and memorable performance of Darryl & Harmony Lovegrove opening the event with anoutstanding rendition of ‘The Prayer’.

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The inaugural Awards for Excellence would not have been possible if was not for the support ofthe industry, and we thank the following companies for their support of the awards:

AirmasterUGL ServicesProgrammed Facility ManagementSpotlessISSIntegratedJones Lang LaSalleAtlantis

FMA Australia would like to give a very special thank you to Atlantis, who assisted with theentertainment and production of the event.

Thank you to all who entered the awards. An overwhelming number of high quality entries acrossall categories for the 2010 awards were received, thus giving the judges plenty of work toundertake. Thank you to the following panel of judges for all their hard work:

Mr Andrew Frowd, Queensland University of TechnologyMr Samuel Furphy, Urban Maintenance SystemsProfessor Keith Hampson, Sustainable Built Environment, National Research CentreMr Dominic Marafioti, University of South AustraliaMr Paul Martin, KadorMr Ian Maxted, TransfieldMr John McCarthy (AO), Australian Enterprise HoldingsMr Shane McIntosh, MySmart Pty LtdMr Robin Mellon, Green Building Council of AustraliaMs Anita Mitchell, Bovis Lend LeaseMr Glen Plummer, VirginMr Stefan Preuss, Sustainability Victoria

FMA Australia would like to congratulate to the following finalists and winners:

2010 Finalists

Brisbane City Council, Neil WoodClean Space Solutions, Sani SeatCommonwealth Bank Group Property

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Dyson Appliances, Airblade Hand DryerExpress Glass, 24 Hour ServiceFoster’s GroupGeyer Pty Ltd, Space as a Knowledge Management ToolGJK Facility ServicesGlen Eira City CouncilJones Lang LaSalle (ACT), Integrated Facilities Management business lineJones Lang LaSalle, John BurgessJones Lang LaSalle, The MLC CentreKnight Frank, Jon-Paul MatherPort of Brisbane, Roger WaalderSpotless Facilities Services, Nathan VolkeSpotless/ACT DefenceSpotless/Department of Education and Training, NSWStockland, Forster Shopping Centre (Shane Monro)Sustainable Living Fabrics, Green Living CollectionUGL Services in Partnership with Australia PostUGL Services, Victoria RoseUniversity of Melbourne, ESD Operations GuideUniversity of WollongongWoolworths Ltd, Rod Glover

2010 Award categories and winners:

2010 FMA Australia and Airmaster Facilities Manager of the Year AwardJohn Burgess, Jones Lang LaSalle

2010 FMA Australia and UGL Services Young Achiever of the Year AwardVictoria Rose, UGL Services

2010 FMA Australia and Programmed Facility Management State and Federal GovernmentExcellence in FM AwardIntegrated Facilities Management Business Line, Jones Lang LaSalle (ACT)

2010 FMA Australia and Spotless Most Significant Research Initiative Excellence AwardSpace as a Knowledge Management Tool, Geyer Pty Ltd

2010 FMA Australia and ISS Product Excellence AwardAirblade Hand Dryer, Dyson Appliances

2010 FMA Australia and Integrated Initiative in Customer Service Excellence AwardGlen Eira City Council

2010 FMA Australia and Jones Lang LaSalle Impact on Organisation and Workplace ExcellenceAwardCommonwealth Bank Group Property

2010 FMA Australia and GJK Facility Services Sustainability and Environmental Impact ExcellenceAwardForster Shopping Centre, Stockland (Shane Monro)

2010 FMA Australia and Atlantis Service Provider Excellence in FM AwardSpotless/Department of Education and Training, NSW

2010 FMA Australia and Rider Levett Bucknall Industry Innovation Excellence AwardAirblade Hand Dryer, Dyson Appliances

If you missed the event and would like to look at the pictorial review please click here to viewphotos from the 2010 Awards for Excellence Gala Dinner

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ideaction

ideaction11 will be held 11–13 May in Brisbane. Call for papers have been received, and afantastic program is now being finalised. But have you considered...

Make your presence felt with a poster presentation.This is your chance to tell people about an innovative FM idea or project without having

to stand in front of a room full of people…

FMA Australia’s 22nd annual national conference is going to Brisbane in May 2011. Following thevery popular inaugural poster session at the ideaction10 conference in Perth, you are invited tosubmit for displaythroughout the conference a poster on any innovative FM idea or project.

Submit a poster and you receive a discount on the conference registration fee, and theopportunity to win FMA Australia’s award for best poster.

Poster sessions are becoming an integral part of conferences as they are a great way to involve avariety of industry representatives without the need for formal presentation. There are manyinnovations and initiatives in the FM industry that miss out on a formal presentation due to theconference’s busy schedule, or are not yet sufficiently developed for a conference paper. A posterprovides an opportunity for FM practitioners to share their information with a vast cross-section ofthe industry. All accepted posters will be displayed for the duration of the conference.

Click here for more information

These conferences would not be possible if it were not for the support of the industry, and we arevery pleased to announce the ideaction11 Platinum sponsor is

Who we are: the height safety specialistsWorkplace Access & Safety was established in 1997 to help workplaces meet their obligationsunder working at heights legislation.

We were appalled to find that while falls injuries remained one of the top causes of workplacefatalities, so many workplaces were being sold unsuitable equipment. Expensive equipment thatrequired special skills to use, that often introduced new risks, demanded extra administration anddidn’t necessarily comply with the OHS legislation.

Instead, our solutions match the people, the infrastructure and the applications of each site. Thisholistic approach genuinely reduces risk and complies with legislation.

Offering a unique blend of both theoretical and practical experience, Workplace Access & Safetyhas established itself throughout Australia as the leading authority in the provision of OHS riskmanagement and compliance support for working at heights.

Read more

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Branch NewsFMA Australia Branch News

Victoria Branch News

South AustraliaBranch News

New South WalesBranch News

Western AustraliaBranch News

QueenslandBranch News

Australian Capital TerritoryBranch News

ACT Branch News

The ACT Branch Members have spoken

Thank you to members who made the time to complete the survey last month. Your input willcertainly help the Committee to plan our Branch Calendar of Events for 2011, in terms ofselecting the topic, approaching the presenter, confirming the format, the session and the venue.

Whilst the Committee is busy doing their planning this month, we can share with you what yourcolleagues and friends within the Branch would like to see in the Calendar for next year.

Topics definitely maybe no thanks

Commonwealth Property Review and ManagementGuidelines 60% 40% 0%

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Site visit to new buildings 60% 40% 0%Expo on available FM services 60% 40% 0%Implementing and supporting changes in accommodationand facilities 67% 20% 13%Managing facilities, the people and the culture – who isresponsible for that? 53% 47% 0%Expo on new products in the FM Industry 53% 47% 0%Site visit to interesting workplaces 47% 53% 0%Technical seminar on the FMA Diploma in FM 47% 47% 7%Operation Sunlight 40% 60% 0%Managing the Green Lease 47% 40% 13%Site visit to a major planning development 40% 53% 7%Case study on working in a high energy efficient building 53% 27% 20%Technical Seminar on latest in safety, environment etc 40% 47% 13%Tenants obligations in emerging types of leases 40% 40% 20%Mandatory Disclosure of EER of buildings 33% 53% 13%Technical seminar on basic building services 33% 53% 13%Managing facilities whilst manoeuvring efficiency dividends 27% 53% 20%16 sqm per occupied work point – how do we achieve that? 33% 33% 33%Something for me and myself 27% 40% 33%

To present the above topics, members have also indicated their preferences as follows:

Presenters: definitely maybe no thanks

Industry expert 100% 0% 0%Peers – other FacilityManagers sharing their cases 80% 20% 0%Prominent person – politician,businesspeople etc. 27% 40% 33%Format of presentation definitely maybe no thanks

Formal presentation over lunch 57% 36% 7%Facilitated open forum 57% 36% 7%Panel discussion 23% 62% 15%Informal discussion 36% 43% 21%

Members also indicated the following for when and where they would like to have the abovetopics:

When definitely maybe no thanks

Lunch time 54% 31% 15%Late afternoon 43% 29% 29%Early morning 46% 23% 31%Evening 25% 33% 42%

Where definitely maybe no thanks

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At a function room in a hotel 27% 73% 0%At a venue at the AIS orsimilar organisation 27% 67% 7%At a function room in a club 20% 67% 13%

Farewell to Peter Mollison

Last month, members of the ACT Branch Committee, current and former, held a farewell drinksfor our immediate past Chairman, Peter Mollison. Peter is retiring from his work and is moving toAlbury, NSW, to join his family and relatives. On behalf of the Committee and other members of the FMA Australia ACT Branch, we would liketo thank Peter for his dedication to FMA Australia, and serving in the ACT Branch Committee formany years. We also wish Peter all the best in his retirement, which will commence with holidaysto Fiji and Tasmania, amongst many other destinations.

Seasons Greetings and safe holidays to all ACT Branch members and their families.

For many of us, 2010 has been a very busy and hectic year at work, and we all look forward totaking a break over the next few weeks. From the FMA Australia ACT Branch Committee, SeasonsGreetings to all FMA Australia ACT Branch members and we hope you all have excellent reunionswith your family and friends. We also wish you, your family and organisations a safe, prosperousand happy 2011, and we look forward to seeing many of you in the first Branch event in February2011.

NSW Branch News

2010 has been a mixed year for the NSW Branch, and the committee has undergone a fewchanges in the last few months. However, instead of dwelling on the past, the committee hasdecided to set out a strategic plan for the branch, which means that there will be changes in 2011that we hope shall bring more interest and value to the FMA community in NSW.

Over the next month or so we shall be seeking more feedback and developing a wider range ofevents for 2011, although some favourites will remain, and we look forward to communicatingthis plan to you all.

We are very open to ideas or areas of FM that you feel could be better addressed by thecommittee (events, communications, membership, etc.). If you have any feedback on the above,please do not hesitate to contact FMA Australia National office with your comments.

Recent Events

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NSW Branch November Site Visit Wednesday 24 November 2010 One Shelley Street

This event, as expected, proved to be extremely popular, and we must first of all thank our hostsfor extending the numbers due to the demand. Even with the extension in numbers, we still hada number of members and guests who were not able to go. Hopefully this signals a positive startfor the FMA Australia events for the next year and that we are always faced with this problem.

The event started with a brief introduction from Mike Mulvihill of the NSW committee, whowelcomed our hosts for the evening, and gave everyone an overview of what is and will behappening in the branch over the next year.

Our hosts, Brookfield Multiplex and the Macquarie Group, stated the evening off with threepresentations in relation to this very unique building. The first presentation focused on the valueof human capital and how the cost benefits of the building were not just energy savings. In factquite the reverse, as they demonstrated the value of design, management and operations to bedirectly linked to influencing a larger cost, being the supply of labour (human capital).

The second presentation was based on the technical aspects of the building, and focused on theenergy savings and environmental factors that were critical in achieving 6 star Green Star OfficeDesign rating from the Green Building Council of Australia (a strategic partner of FMA Australia).

The final presentation was from the architect and focused on the unique design features and thechallenges with the design and build. The unique structure and sleek glass façade of One ShelleyStreet also removes the need for perimeter columns, assisting in the aximisation of fit-outflexibility, whilst providing high levels of natural light and improved levels of amenity foroccupants.

We then split into small groups and went on our site tour, taking in some of the magnificentdeigns such as the meeting room cubes, work areas, flexibility and the general functionality ofthe space. The feeling of light is throughout the whole office space and is a credit to bothBrookfield Multiplex and the Macquarie Group.

On completion of the tour our hosts put on some food and drinks for all attendees to network anddiscuss what they seen on their tours. I am sure that most people would have taken somethingfrom this visit and we trust that this event has been both informative and educational to allattendees. Thank you to Brookfield for supporting this function.

Sydney hosted the 2010 FMA Australia Awards for Excellence on the 25 November, and the NSWCommittee thought it too good an opportunity to miss to raise money for a charity. So I am verypleased to announce we held a raffle for Open Family Australia, and the winner of the ChristmasHamper was Phillip Carruthers of Norman Disney & Young. We are delighted to announce that weraised $1,716, and as it was only decided the night before to run the raffle, may I thank thosecommittee members who were in attendance on the night for their hard work in selling thetickets. By the way, if you missed the Awards Dinner, book your diary for next year – it was agreat event.

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On behalf of Doug Collins, our NSW Branch Chairman, and the NSW committee, may I take thisopportunity to wish you all a very Happy Christmas and rewarding 2011.

David EnglishFMA Australia NSW Committee Member

QLD Branch News

The Queensland Branch will be conducting even more member focused presentations in 2011.The highlights of the 2010 event program have been:

• February Lunch – Building Codes• April Breakfast – Zero Waste• May – FMA Australia National Conference ideaction11 comes to Brisbane• June World FM Day Lunch – Registrable Plant• August QLD Golf Day at Pacific Golf Club• September – The Critical Role of the Facility Manager in Public Private Partnerships, and AGM• October – Smart Building Program, Site Tour Riverpark Building on Breakfast Creek Road, 6 starGreen Star building

Our thanks go to the Queensland Branch event sponsors for 2010:

• Mex Maintenance• Culligan Water• Veolia Environment• Leighton Contractors• Programmed Facility Management• Deltra Australia• Hastie Services• Wilkhahn

The last Branch Committee Meeting for 2010 will be held on Thursday 9 December to develop theevent calendar for 2011 and celebrate another successful year for the Branch.

Watch the FMA website and email promotions of coming events and activities, and wewish you and your families a happy and safe festive season.

Murray WickhamFMA Australia Queensland Branch Chair

SA Branch News

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More opportunities in the FM Market

FMA Adelaide Christmas Show

The Adelaide FMA Branch held its Christmas Show on Wednesday 24 November. This event wasanother successful event held by the branch committee members. A big thank you to our sponsorfor this event, GHD, who provided a fantastic venue and catering.

The guest speaker at this event was Jared Barnes, Project Leader Design, City Design andCharacter at Adelaide City Council. Jared presented on the proposed master plan andredevelopment for Victoria Square. Topics of discussion were; site context and design approach,collaboration – the roles and responsibilities of the various consultants and council, anexplanation of the master plan proposals, and where to from here – the next steps in realisingthe master plan.

Adelaide FMA Committee

On behalf of the FMA Adelaide Committee, we would like to thank all members and non-memberswho sponsored, participated and supported our events throughout the 2010 year. We are veryexcited about the up and coming events in 2011, such as:

Upcoming events

Site visit – Redevelopment 'Christies Beach High School' January (2011)

Adelaide Oval site tour – Post construction tour February (2011)

FMA Australia Adelaide – Luncheon March (2011)

FMA Australia EXPO April (2011)

Breakfast/site tour June (2011)

Site/venue tour August (2011)

Golf day March / April (2011) (TBA)

Take care and have a happy and safe Christmas.

Suzy DonnellanCo-Chair, FMA Australia South Australian Branch

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VIC Branch News

November Lunch Forum

At our November Lunch Forum, held on 19 November at Crown Towers, guest speakers RobinArchibald of UGL Services and Warren Smith of National Australia Bank presented NAB’s CarbonNeutral Journey.

Warren opened the presentation, highlighting the achievements, with the National Australia Bankin partnership with UGL delivering on their carbon neutral commitment with energy efficienciesand initiatives implemented throughout NAB’s properties.

Robin followed in presenting the paths that UGL took in collaboration with NAB’s key stakeholdersto achieve these great results, and how the commitment in developing and delivering programshas systematically reduced NAB’s greenhouse gas emissions, exceeding their target with savingsof over 25 per cent.

Feedback was positive with members taking away valuable information that could potentially beof value to their organisations.

FMA Awards for Excellence 2010.

The Victorian Branch would like to congratulate all the finalists and winners of the 2010 Awardsfor Excellence following the Gala Dinner held at Doltone House in Sydney on Thursday, 25November.

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The event was a huge success and was enjoyed by all those in attendance.

Upcoming Events

THURSDAY, 9 DECEMBER 2010

InForm End of Year DrinksRooftop at Campari House, Hardware Lane, Melbourne

As young FM professionals, you have spent the whole year working hard and you deserve abreak! Don’t miss this opportunity to meet up with your fellow young FMers and relax in the sun,have a few drinks whilst enjoying some finger food, and have some fun.

Click here for more information and to register.

FRIDAY, 4 FEBRUARY 2011

Vic Branch ‘Welcome 2011 New Year Celebration’Ice House Docklands – Australia's premier Olympic ice sports venue

Due to the huge response from members wishing to attend the Ice House Spectacular scheduledfor Friday, 3 December, we have listened to all requests by members and decided to change thisevent to a ‘Welcome 2011 New Year Celebration’.

We are pleased to accommodate everyone’s wishes and look forward to seeing you all there.

Please contact the FMA Office for further information.

In closing, I would like to take this opportunity to thank all my fellow Victorian CommitteeMembers who have worked tirelessly throughout the year, as without their support and dedicationour Victorian Branch would not be the success that it is.

On behalf of the FMA Victorian Committee,I would like to wish you all a very Merry Christmas and a safe and Happy New Year

George StamasFMA Australia Victoria Branch Chair

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WA Branch News

Western Australia Branch News

As if summer, Christmas, the global financial crisis, and slow retail sales aren’t enough of adistraction at this time of year, it’s business planning and budgeting time too.Facilities Managers everywhere are pressuring suppliers and contractors to price CAPEX worksand submit tenders for service and maintenance contracts in an effort to get some science behindthe numbers for next year’s budgets.

As with all tendering and project pricing exercises, the quality and consistency of the scope ofworks and tender documentation is critical to ensure that objective comparisons are then carriedout on an ‘apples for apples’ basis. If you give a contractor a sketch, you get a sketchy price inreturn.

Spending time on compiling a clear brief on the desired outcomes is also important whenengaging consultants to develop designs, scopes of work and bills of quantities for both theproject approval and the tender documentation processes. Preparation time is never a waste, andis critical in ensuring that all stakeholders get the clear picture of what they are going to get, howmuch it will cost, and when it will be operational.

This process can add several months to the overall process and should also be factored into thebusiness planning timescale.

Forecasting cashflow for the year is where the real skill comes in, and nothing makes a FacilityManager look more commercially inadequate than constantly pushing back the spending ofallocated funds to the end of the financial year, and then trying to source tenders, place ordersand manage the major portion of the CAPEX works in the last two months.

So come on FMs, get that niggly, reactive, and unplanned work under control by fully utilisingyour staff and contractors, and give yourselves a chance to strategise, plan, cost and deliverworks on time and on budget.

That will demonstrate your value to the owner a lot more than putting on some old clothes andpainting over graffiti on a Sunday morning.

Snippets

Thanks to Transpacific for the very informative presentation at our November function.

The majority of people involved with the FM profession in WA are looking for an appropriate, well

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structured and recognised qualification to broaden our knowledge base and raise the level ofprofessionalism in our industry. FMA Australia are championing such a scheme, and will be inPerth in December to spread the word. Look out for that.

We already have a busy and interesting series of events in the first quarter of 2011 so keep alook out for:

1. A visit to the new City Square building in February2. An inForM event for the younger FMs, also in February3. Supplies Expo, held in March4. The WA Branch Golf Day at Burswood on 1 April 5. A trip to Rottnest in May, and6. ideaction11 to be held in Brisbane 11–13 May From the WA Branch Committee to all of our members and all people working in the facilitymanagement industry, we wish you all a happy and safe Christmas and a fulfilling and prosperousNew Year.

Regards

John MonahanWA FMA Australia Committee Member

P.S. This year, Tony Weston from our Western Australia branch will be taking part in JDRF's Rideto Cure Diabetes, an event that raises money to find a cure for type 1 diabetes. Type 1 diabetesis a chronic, life-threatening illness that affects over 140,000 Australians and millions of peopleworldwide.

JDRF is the world's leading non-profit contributor to type 1 diabetes research, and the onlycharity dedicated solely to finding a cure through the support of medical research. That's whyTony is riding – to help find a cure. All donations, regardless of amount, will bring us closer to acure. When you donate, a receipt will automatically be generated. Many thanks for your support.

Donate now by clicking here.

Other NewsinForM

New South Wales Thursday 4 November

The inForM event for New South Wales was held at the Investa Group’s Coca-Cola Place in NorthSydney. This striking landmark development embraces tomorrow’s environmental sustainability,design and technology. Coca-cola place was awarded a 6 Star Green Star for office design, anddesigned to 5 Star NABERS Energy rating.

This successful event, supported by Kingfisher Recruitment, began with Michael Russo fromInvesta giving an insight into the development and its key environmental sustainability initiatives.Michael revealed interesting design and construction phases that helped shape the developmentinto what it is today. The presentation was followed by a site tour allowing everyone to see first-

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hand some of the technology that has been used within the building. These technologies rangethrough tri-generation power supply, grey water recycling, natural light and efficient floor plates,to dedicated parking spaces for shared ‘smart cars’.

The tour was finished with drinks and snacks, with the opportunity to ask questions and networkwith other attendees. We look forward to the next NSW inform event. Please watch out for futurealerts, as spaces for inForM events are limited!

Proudly sponsored by

Return of the SIGTuesday 23 November saw the long-awaited return of the Special Interest Group – BuildingServices, with a tour of 833 Collins Street.

Hosted by Jones Lang LaSalle and ANZ, the event took a group of 30 FMA members on a tour ofANZ’s flagship building, beginning with a technical presentation on the facility that highlighted theinnovative solutions undertaken to resolve the challenges faced by the 150 full-time staff thatmanage and operate a building that is home to 6,500 ANZ employees.

The briefing was followed by an inspection of some of the building’s leading edge technologies,including: energy generation areas (tri-generation, wind turbines and solar PV); blackwater plant;river water cooling plant; and control room.

This event sold out to our members within the first four hours of it being sent to members. So ifyou want to be part of the program in 2011, watch your emails and reply quickly as places arealways limited.

Member ProfilesInterview with Jim WoodJim WoodPrincipal ConsultantGHD

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When and why did you join FMA Australia?

I joined this year due to the great feedback received from other FMA members within GHD.

How does your work at GHD tie in with facilities management?

GHD works closely with our many clients in improving their building carbon footprints.

What does your current role involve on a daily basis?

Managing our Mechanical Buildings Group to ensure that we deliver the best performance to ourclients.

What do you like most about your work?

With over 16 years at GHD, I still find each day a challenge, with new initiatives to improve ourclient service always under examination.

Can you tell us something about GHD?

We employ over 6,000 people in a network of more than 100 offices throughout Australia, NewZealand, Asia, the Middle East, the Americas and Europe. Established in 1928, GHD is ranked inthe world's top 30 engineering and architecture companies.

Do you have any sustainability initiatives in place at your organisation?

Seminars have recently been held with our clients in Brisbane, Sydney, Melbourne and Perth,presenting for industry consultation the Heating Ventilation Air Conditioning – Code of BestPractice for Maintenance and Operation.

What are some of the significant projects you have been involved with?

Brisbane Square was at the time of its construction in 2005 the largest commercial buildingdevelopment in Queensland. In recent years we have been involved in the Robina HospitalExpansion and the Queensland University of Technology Science and Technology Precinct atGarden Point Campus.

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In your opinion, what are going to be the big issues facing the facilities industry overthe next five years?

Growth in the development of Building Information Modelling [BIM] in the construction industryhas special significance to Facilities Management.

Finally, as a new member of FMA Australia, what are you looking forward to most interms of your membership?

The opportunity to meet members and assist in any way possible in the day-to-day operations ofFMA Australia.

Interview with Levent SaligiogluLevent SaligiogluBusiness Development ManagerBayton Group

What was the driving force behind your decision to become a supporter of FMAAustralia?

It was purely because of the networking side of it. My sales manager is on the FMA Australia NSWCommittee, and she thought it would be a good idea for me to become a member, and to use itas a networking tool.

How does your work at Bayton Group relate to the facilities management sector?

Bayton Group provides cleaning services to all facilities – we’re an employment agency forcleaning supplies in facilities. We clean anything and everything from commercial to retail andaged care facilities.

What are some of the significant projects Bayton Group has been involved with?

We have provided services to Commonwealth Bank, Johnson Controls, ABB, Baptist CommunityServices, and we’ve picked up some jobs for CBRE and Colliers.

What does your current role involve on a daily basis?

My current role is a new one, which is to go and get our name out there. I’m out there knockingon doors to get the Bayton name back out in the marketplace, like it was in the 1990s.

What do you like most about your work?

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I love the freedom to do what I want, all day every day. I enjoy meeting people, and learningmore about the industry. The last 12 weeks (since I started working at Bayton) have been a realeye-opener.

Do you have any sustainability initiatives in place at your organisation and if so,elaborate on those?

We’re changing our ways and becoming greener. All of the bin liners that we use arebiodegradable, and the chemicals for cleaning solutions are being assessed for their impact onthe environment. We’re working on becoming green certified, and hopefully we will be early nextyear.

In your opinion, what are going to be the big issues facing the facilities industry overthe next five years?

Speaking to a lot of real estate people, the main challenge is to get reliable tradesmen to comeout on site to do the right job the first time. At Bayton, we’re trying to guarantee customers thatwe will be there on time, and that one contact is all they need. Just speaking to the agents,they’re all saying that they’re sick and tired of calling people to get them to turn up on site.

Finally, as a supporting member, what are you looking forward to most in terms of youraffiliation with FMA Australia?

I’m looking forward to learning more about the industry through FMA Australia events.

The only one that I’ve been to so far was the opening of the Coca-cola building in North Sydney,and it was a real eye opener on the new technology that they’re putting into buildings, like HVACand water management systems, and the fact that they had new electric cars – this building hada charging station.

I’m also looking forward to more networking, going to plenty more FMA Australia events, andmeeting a lot more people.

What I want to get out of my membership is me helping people, and them helping me. It’s a two-way street. It’s the old win-win.

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