This book covers the basics of the Bureau. For more information and price lists, check out our

website crit.artic.edu/servicebureau

Color Laser

B&W Copies

Wire Binding

Saddle Stitch

Buttons

Vinyl Cutting CD/DVD Duplication & Printing

Inkjet Printing

Perfect Bound Books

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hrs48

7hrs2

4 days6

This book costs $4.03 to print at the Service Bureau

1

INKJET PRINTING 2 – 5How to save your file for Inkjet Printing 4

How to make a Test Strip 5

COLOR LASER 6

BLACK & WHITE COPIES 7How to save your file as a PDF 8

FINISHING 9How to use a Service Bureau Template 9

VINYL CUTTING 10, 11How to prepare your file for Vinyl Cutting 11

BINDING 12 –14How to estimate the spine thickness of a Perfect Bound Book 13

How to add crop & bleed marks to your file in Indesign 14

CD/DVD DUPLICATION & PRINTING 15

SERVICE BUREAU FINE PRINT 16, 17

Color Laser

B&W Copies

Wire Binding

Saddle Stitch

Buttons

Vinyl Cutting CD/DVD Duplication & Printing

Inkjet Printing

Perfect Bound Books

2

Preferred File Type Flattened TIFF

File Resolution 360 dpi maximum, recommended minimum 180 dpi

Paper Types Assorted Utility, Premium, Fine Art, & Specialty Papers

Paper Price Range $6.00–8.50 a square foot

Color Space Adobe RGB (1998) calibrate screens to 6500k, gamma 2.2

Test StripEach order gets 1 free test strip— 4” high strip of your image, up to 44” wide. These take an additional 24 hours.hrs24

3

Meet the Printers...

Epson 11880

Our widest printer. A work horse for those extra large prints. The 11880 is also our most flexible printer, great for all our Specialty Papers.

Specifications

Max Roll Width 64”

Max Image Width 63.5”

Paper Most Papers except Sunset Metallic, Photo Rag Baryta, Harman Baryta WT, and Rice Paper

Ink Type Epson Ultrachrome K3 Inks

Ink Set

Printer Resolution 1440/2880 dpi

Ink “Lightfastedness” 45–200+ years, depending on paper and storage

C VM VLM YLCLKPK MK LLK

Epson 9900

Our newest printers. The 9900 is sharper and faster, with the widest color gamut and the highest Dmax of all three printers. Everything looks great on this printer, especially photos.

Specifications

Max Roll Width 44”

Max Image Width 43.5”

Paper All Premium and Fine Art Papers, & Epson Enhanced Matte

Ink Type Epson Ultrachrome K3 HDR Inks

Ink Set

Printer Resolution 1440/2880 dpi

Ink “Lightfastedness” 45–200+ years, depending on paper and storage

C VM VLM YLCLKPK MK LLK O G

7hrs2

4

. . .– Open your file in Adobe Photoshop

– Check that your file is flattenedLAYERS

100%Opacity:

100%Fill:

Background

Normal

CHANNELS

RGB

Red

Green

Blue

z2

z3

z4

z5– Edit > Convert to Profile

– Delete any alpha channels

– If you have layers go to Layer > Flatten Image

Profile Adobe RGB (1998)

Engine Adobe (ACE)

Intent Perceptual (photographic) or Relative Colometric (graphics)*

Black Point Compensation On or Off, whatever looks best**

Dither Off

– File > Save as... and save as a TIFF

* There are two other Rendering Intents, Absolute and Saturated. These are not compatible with our printers and will make your images look strange.** If you are printing on a matte paper, you want to turn Black Point Compensation OFF.

save your file for Inkjet Printing

5

– Next make a new file (File > New)

– Set the dimensions of your new file to be 4” high x 44” wide

– Open your flattened TIFF in Adobe Photoshop, and go to Select > All

– Edit > Copy

– Edit > Paste your image into your new file. You can use the Selection tool (pointer tool) to move your image and pick a 4” section that will work best for testing. You can also repeat this process so you see multiple strips of your image, or select and paste specific parts of your image into the test strip file.

– Go to Layer > Flatten Image, and then save as a TIFF

You get 1 free test strip of each image you print. They take an extra 24 hours but are well worth it. Test Strips show you exactly how your image will look on the paper and printer you chose. We can make a test strip for you, or you can make one yourself.

make a Test Strip

calculate the cost of your printsInkjet Prints are priced by the square foot. To figure out the square footage of your file use this equation: (height” X width”) ÷ 144.

H

W

Say this image of a kitten is 20" x 26"

20" x 26" = 520

520 ÷ 144 = approx. 3.6

So this image is 3.6 square feet.

Once you have the square footage of your image multiply that by the cost of the paper you choosei.e. this picture of a kitten printed on the Ilford Pearl Paper on the 9900 will cost... 3.6 x $7.50 = $27

Calculate Square Footagewidth” x height”

144

6

Canon C1 +

The Canon C1+ is a multifunction printer that is ideal for printing final class projects, presentations, and portfolio pieces. This printer is capable of applying a clear coat, similar to a varnish, for an additional fee.

Canon C9075

The Canon C9075 is a multifunction printer that is ideal for large volume printing, including but not limited to flyers, posters, and saddle stitch booklets.

Meet the Printers...

Specifications

Ink Type Toner Based

Ink Colors C M Y K

Printer Resolution 1200 dpi

Preferred File Type PDF

Paper Sizes 8.5x11”, 11x17”, 12x18”, 13x19”

Paper TypesHammermill Bond/ Cardstock, Sterling Gloss Text/ Cardstock, Vellum, Transparancy, Adhesive Labels

Paper Price Range $.40–1.70 a side

Color Space CMYK (web coated SWOP grade 3)

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Specifications

Ink Type Toner Based

Ink Colors C M Y K + clear spot

Printer Resolution 1200 dpi

7

Specifications

Ink Type Toner Based

Ink Colors C M Y K + clear spot

Printer Resolution 1200 dpi

Preferred File Type PDF

Paper Sizes 8.5x11”, 8.5x14”, 11x17”

Paper TypesWhite Text/Cardstock, Colored Text/Cardstock, Vellum, Transparency

Paper Price Range $.04–.55 for 1-sided, $.08–.70 for 2-sided

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Meet the Printer...

Canon 7105

The Canon 7105 is a high-speed, multifunction, black and white printer that is capable of 105ppm, as well as 3-hole punching and saddle stitch booklets for an additional charge.

When submitting hardcopy originals to be copied, please remove all staples, post-its, and binding.

Specifications

Ink Type Toner Based

Ink Colors BLACK

Printer Resolution 600 dpi

8

save your file as a PDF for Color Laser and B&W printing

in Microsoft Word**...

? PDFSave as PDF...Save as Poscript...Fax PDF...

Cancel PrintPreview

– Open your file in Word and click File > Print, then click “Save as PDF...”.

in Adobe InDesign...

SaveNew Folder Cancel

Format: Adobe PDF (Print)

Export Adobe PDF

Adobe PDF Presets: [High Quality Print]

Standard: None Compatibility: Acrobat 5 (PDF 1.4)

– Open your file in InDesign and click File >Export.

– Choose “Adobe PDF (Print)” as your Format and Click Save.

– Choose “[High Quality Print]” as your Preset and Click Export*.

for JPEG or TIFF files...– Open your file in Adobe Acrobat and save as PDF.

* Other settings found in the Dialog Box, such as Marks and Bleeds, are important and necessary for some print jobs that require finishing (like bulk cutting or binding). Please see the Finishing and Binding sections of this book for more specific directions on file setup and layout.

. . .

** We will not accept any Microsoft Office documents or Rich Text files due to formatting issues.

9

CollatingThe machines do this automatically. Hand-collating is available for a fee if needed.

Stapling Stapling on any 4 corners or 2 staples along the side max. 100 sheets

FoldingHalf, letter, brochure, Z , irregular Z, & double fold, paper sizes up to 12”x18”

Hole Punching Three-hole punching available for prints or orginals

Bulk CuttingPostcards, Business Cards, Custom Cutspostcard & business card templates available at crit.artic.edu/servicebureaumin. 25 sheets

Lamination Glossy Encapsulated Lamination, sheets up to 11”x17”

Faxing and Scanning Local, National, & International Faxes, Scan-to-Email

Grommets Silver grommets, 3/8” in diameter user assembled, machine & grommets provided

Buttons and Magnets 1” round, user assembled or Bureau assembled (up to 70) template available at crit.artic.edu/servicebureau

How to use our templatesOur templates are made to help you easily and efficiently layout your images to best fit our available paper stocks. We have templates for Business Cards, Postcards, 1-up and 4-up labels, CD Laser labels, CD Thermal Labels, Buttons, 1” round stickers, and DVD cases.

The format for most of the templates is the same. Each template consists of layers that contain different elements of the template. Your backgrounds, images, and text should be placed on the YOUR ARTWORK layer to ensure proper printing.

The black trim line is where your image will be trimmed to. All of your important information should be within the blue safety line. Any backgrounds, images, or text that run to the edge of the trim line should extend to the pink bleed line.

Templates are available as InDesign, Illustrator, and Photoshop files. You can download the appropriate template at crit.artic.edu/servicebureau/templates

10

Vinyl Type Avery 900 Ultimate Cast

Vinyl Colors Matte/ Glossy Black, Matte/ Glossy White, & Dark Grey*

Price Range $4.00–5.00 a square foot cutting only

File Type Illustrator files only— text and strokes must be outlined

Additional Services Weeding & Taping**

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Meet the Cutter...

* In addition to our regular stock, we have a limited selection of assorted vinyl colors available. You can also special order any of the Avery 900 Ultimate Cast colors, adding at least 4 days to your turnaround time. Come see us at the Service Bureau for more details.

** Your job will be supplied to you cut only, with all the vinyl still intact, unless otherwise specified. Weeding and Taping take an additional 24 hours each.

The Service Bureau will weed cut vinyl consisting of text up to 30”x48”, with a font point size of 24pt or higher for san serif type and 36pt or higher for serif type. We do not weed designs or graphics. Depending on your text size/design, we reserve the right to refuse this service due to space and staffing limitations.

Graphtec FC800-100

The Service Bureau uses a Graphtec FC8000-100 vinyl cutter for professional-quality vinyl cutting. The vinyl cutter is by far our most flexible printer. Not only can this printer cut vinyl for wall text at a gallery or logos for a store window, it can also cut material for sandblasting, make line drawings with a pen or marker, and perforate paper.

11

Vinyl Type Avery 900 Ultimate Cast

Vinyl Colors Matte/ Glossy Black, Matte/ Glossy White, & Dark Grey*

Price Range $4.00–5.00 a square foot cutting only

File Type Illustrator files only— text and strokes must be outlined

Additional Services Weeding & Taping**

. . .prepare your file for Vinyl Cutting– Open your file in Illustrator.

– To convert text to outlines, select the text and go to Text > Create Outlines.

– To convert strokes to outlines, select the stroke and go to Object > Path > Outline Stroke.

Tips to avoid common vinyl cutting mistakes

– Go to View > Outlines. Every line you see will be cut.

Strokes

What you see (10pt stroke) What the cutter sees

What the cutter sees with strokes outlined

Best Scenario- shape created without strokes

Clipping Masks

What you see What the cutter seesBest Scenario- shape created

without a Clipping Mask

12

Type of Binding 8.5”x11” or 11”x17” sheets of paper folded in half & stapled

Preferred File Type PDF, single pages, no crop markstotal page # must be divisble by 4

Book Sizes 5.5”x8.5”, 8.5” x 11” custom sizes available, talk to a Staff Member

Paper Types Any Color Laser or B&W Copy papertext weight papers recommended

Max # of Pages 80 pages 20 sheets of paper folded in half

Price $.03 a booklet in addition to printing costs

Saddle Stitch

Type of Binding Black Wire with an option of Cardstock or Plastic Covers

Preferred File Type PDF, single pages

Book Sizes Side with the bind must be shorter than 11” plastic cover only available for 8.5”x11”

Paper Types All paper types up to 80# cardstock in weight

Max # of Pages 250 sheets

Price $1.50-3.00 depending on cover choices

Wire Bound

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Type of Binding Soft-cover books aka paperback books

Preferred File Type2 PDF files— a cover file & a body file, both with crop & bleed markssingle pages for the body; a spread for the cover with the spine included see below for estimated spine thicknesses

Book Sizes Any size up to 12.5”x18.5”spine must be shorter than 16”

Paper TypesBody: Hammermill Bond, Sterling Gloss Text

Cover: Hammermill Cardstock, Sterling Gloss Cover, or any Inkjet Paper

Max # of Pages 200 pages 100 sheetsonly a recommended max, talk to a Staff member for larger binds

Price Varies depending on book size and finishing options see the price book or website for more details

Perfect Bound

Estimate your Spine Thickness# of Sheets Spine Width # of Sheets Spine Width

10 .0465” 45 .2093”

15 .07” 50 .2325”

20 .093” 60 .279”

25 .1162” 70 .3255”

30 .1395” 80 .372”

35 .1628” 90 .4185”

40 .186” 100 .465”

4 days6

14

. . .add crop marks & bleed marks to your file in Indesign– Open your file in Indesign.

– File > Document Setup

– You should see a place to indicate a “Bleed and Slug” on your file. If not click “More Options”.

– Add a .125” bleed on all sides of your file. (0p9 in picas, 9 in points)

– Each page of your document should now have a red line around it. Any color or image that goes to the edge of the page must extend to this line.

If you have multiple pages and are not printing spreads (like for the body of a perfect bound book) be sure to uncheck “Facing Pages”.

– Once the file is ready, go to File > Export... and save as an “Adobe PDF (Print)”.

– Choose “[High Quality Print]” as your Preset.

– To the left of the PDF dialog box is the option for Marks and Bleeds.

– Check “Crop Marks” “Bleed Marks” and “Use Documents Bleed Settings”.

– Then hit Export. Always check your PDF after exporting to be sure it looks correct.

Export Adobe PDF

Adobe PDF Presets: [High Quality Print]

Standard: None Compatibility: Acrobat 5 (PDF 1.4)

Marks and Bleeds

Marks

Bleed and Slug

All Printer’s MarksCrop MarksBleed MarksRegistration MarksColor BarsPage Information

Type:

Weight:

Offset:

Default

0.25 pt

0p9

0p9

0p9

0p9

0p9

Left:

Right:

Top:

Bottom:

Bleed:

Use Document Bleed Settings

Include Slug Area

General

Compression

Marks and Bleeds

Output

Advanced

Security

Summary

ExportSave Preset... Cancel

Bleed and Slug

Bleed:

Slug:

Top Bottom Inside Outside

0p90p90p90p9

0p00p00p00p0

If you want single pages, not spreads (like in the body of a perfect bound book), be sure to uncheck “Spreads” under the General tab.

& make sure these #s match

15

Media Available CD-R, DVD-R, Dual Layered DVD+Rwe will not print on user supplied media

Services Available Duplication & Full-Color UV-Coated Thermal Printing

Preferred File TypeMaster Disk for Duplication, JPEG file created using our Thermal Label CD Template for Thermal Printing

Max Print Order 400 disks per order turnaround times may increase for orders over 50

Max Duplication Order Unlimitedturnaround times may increase for orders over 50

Price .$40-2.25 for media, .$.35-.70 for duplication, $.55 for printing

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DUPLICATION AND PRINTING

16

Occasionally, there are problems with inkjet prints, CD/DVD duplication jobs, or other services that the Service Bureau offers. We do our best to avoid these problems, and if we spot them before they are picked up, we reprint them before giving them to the customer*.

Common Scenarios

Problem File submitted by customer has a problem (eg. spelling mistake, low resolution, bad color, wrong size, etc).

Policy Resolution We are not responsible for problems in your files. If we do not spot the problem before printing it, the customer is still responsible for the full cost of the print. If we spot a problem before printing it, we will call you before printing to check if it’s okay.

Problem Customer picks up print and finds there’s a defect that was not in their file, caused by a technician or printer error.

Policy Resolution We will check your submitted file and the output in question to the best of our ability. This is not a guarantee that we will catch your mistakes or technical problems, but we do our best to avoid them. We will take responsibility for any defects we cause in your output, whether they are technician error or equipment failure.

There are 3 options in the cases where the Service Bureau is at fault:If you DO NOT WANT the defective print ("misprint"), we will replace it as quickly as we are able to and you will pay the full price for the non-defective replacement.

If you want to KEEP the defective print and do not want a replacement non-defective print, you can purchase it at half-price.

If you want to KEEP the defective print and also want a replacement print, you will pay half-price for the defective print, and full price for the non-defective print.

*In rare cases where the print is very large or expensive, if we produce a defective print and notice the defect before you come to pick it up, we will call to ask if you want to buy only the defective print for half- price and waive your option for a reprint. We do this to avoid wasting time and materials – some customers are more than happy to pay half-price for a slightly defective print, depending how it will be used and the nature of the defect.

17

NotesNot paying is not an option if a print has been produced. If you do not pay, we will put your SAIC account on hold until the debt is taken care of.

Refunds are not an option unless a reprint is not possible.

A reprint can ONLY be from the original submitted file. You cannot revise your file for the reprint.

Check all of your prints and bring any defects to our attention before leaving the Service Bureau. We rarely accept claims of defective prints if they have left our area. If a defect is discovered after leaving the Service Bureau and is undoubtedly a printer error that was missed or difficult to spot at the time of pickup, you must bring the print back in order for the reprint policy to take effect, even if you want to keep it. You have 3 days to notice the error and return the print to the Service Bureau. If you report an issue with your print more than 3 days after picking it up, we will not consider a reprint or any kind of credit.

This 3 day grace period only applies to printer errors. Transportation or handling damage of any kind is not our responsibility once it has left the Bureau. CHECK ALL PRINTS BEFORE LEAVING!

Keeping the defective print for free is not an option. If you have already paid full price for a print and found a defect but still want to keep it, you must bring it back to the Service Bureau. Only after we see the defect and confirm that is was a printer or technician error will we refund 50% of the total cost of the job. It is our policy to destroy any defective output that is not purchased to protect your privacy.

The Service Bureau reprint policy does not apply for prints that have already been mounted or framed.

CHECK ALL PRINTS BEFORE LEAVING!

37 S. Wabash Ave.Room 1111Chicago, IL 60603

P. (312) 629-9155F. (312) 899-5191 servicebureau@saic.edu

Fall/SpringM-Th 8:30 AM-9:00 PMF 8:30 AM-5:00 PM Summer/WinterM-F 8:30 AM-5:00 PM

Notes:

This book covers the basics of the Bureau. For more information and price lists, check out our

website crit.artic.edu/servicebureau