think - state institute for urban development · communication skills –7c’s credibility...
TRANSCRIPT
•Job can be done independently
•Only individual based reward exist
•Resources are scarce
•Individual has authority
•Job can't be done independently
•Team based reward exist
•Ample resources exist
•Team has authority
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Barriers Communication
Perceptual Differences
Restrictive Environments
Distractions
Barriers Reasons
Deceptive Tactics
Information Overload
Overcoming Barriers
Foster an Open
Communication
Climate.
Facilitate
Feedback
Commit to Ethical
Communications
Fine Tune your
Business
Communication
Skills
Communication Skills – 7C’s
Credibility
Courtesy
Clarity
Correctness
Consistency
Concreteness
Conciseness
Responses
When Challenged ???? Animal Will : FIGHT
Intelligence gives
the Response Assertion
Aggression
To Assert means to affirm positively,
assuredly, plainly or strongly but
inoffensively
What is
Assertiveness ?
Communication Test
If you had only one match stick and entered a
cold room that had a kerosene lamp, an oil
heater and a wood stove, which would you
light first?
Communication Test
According to International Law, if an airplane
crashes on the exact border between two
countries, would unidentified survivors be
buried in the country they were traveling to or
the country they were coming from?
Recap TestRead all questions carefully before attempting any of the questions. Aim to submit the
answer at the earliest.
Time: 2 Minutes
Total Questions: 15
1. Write your name on the top of this page.
2. What is the first thing that you like to drink in the morning?
3. Write your mother’s name on the bottom of the page.
4. What is the most important cause of stress?
5. Shout your first name loudly so that the entire class can hear it.
6. Make two circles on the reverse side of this page.
7. Write the most essential element of communication in the work place.
8. Describe your basic attitude in just two words.
9. Write today’s date on this page.
10. Who causes maximum stress for you in your daily life?
11. Which was the most interesting session for you in today's module?
12. Does prolonged training program cause undue stress? (Yes/ No)
13. Write your most essential strength .
14. What do you do on daily basis to keep stress away? List any 2.
15. Answer only the first question and submit the paper.