Thesis: Knowledge Management SystemsThesis Studio: Fall 2009

Amber Krishan | MFA DT

Domain

Knowledge management

Wearable and computer vision

technologies

Competitive Advantage

Imperative competitive Advantage

Efficient information collection,

processing & dispersion

Embracing modern

technologies

Financial Consultancies

What is Knowledge Management?

Information Collection from real world experiences

Processing information

into knowledge

Contextual Knowledge Distribution

ORG

ANIZ

ATIO

NW

ORLD

Why is It Important?

KM = Competitive Advantage

Raw Data collection•Inconsistent collection•Lack of standardization•Data Accuracy

Processing raw data into knowledge•Data Interpretation•Data Relevancy•Large and complex knowledge base

Contextual Knowledge distribution•Ease of Access•Ability of the data to support/deny hypotheses

Rough Information Ecosystem

What do consultants carry?

What is coming tomorrow?

What do I want to do?

• Explore the application of latest technologies to develop a product that enhances knowledge management within financial consultancies.

• Precedents…

Early Concept 1 – Bridging existing systems

Raw Data collection Processing raw data into knowledge Contextual Knowledge distribution

• A handheld device that incorporates a variety of technologies to store, process and display knowledge.

Early Concept 2 – The KM room (Projected interactive knowledge systems)

• A singular desktop projected onto the surfaces within a space. Users can create their own work piles or work upon new projects. Sharing work is as easy as passing a piece of paper on to the next user.

Next Steps

Identify target organization (possibly Ernst & Young)

Identify target organization (possibly Ernst & Young)

Contact available consultantsContact available consultants

Conduct data gathering exercise with the consultants

Conduct data gathering exercise with the consultants

Identify needs and requirementsIdentify needs and requirements

Validate and narrow the scopeValidate and narrow the scope

Continue further research based on existing studies

Continue further research based on existing studies

Further ideationFurther ideation

Explore possible technologies early onExplore possible technologies early on