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  • Users Manual No. 980412-001 Rev.A

    2002 ZIH Corp.

    2746e

    Thermal PrinterUsers Manual

  • COPYRIGHT NOTICE

    This document contains information proprietary to Zebra Technologies Corporation. This docu-ment and the information contained within is copyrighted by Zebra Technologies Corporation andmay not be duplicated in full or in part by any person without written approval from Zebra Technol-ogies Corporation. While every effort has been made to keep the information contained within cur-rent and accurate as of the date of publication, no guarantee is given or implied that the documentis error-free or that it is accurate with regard to any specification. Zebra Technologies Corporationreserves the right to make changes, for the purpose of product improvement, at any time.

    TRADEMARKS

    2746e is a service mark and Zebra is a trademark of Zebra Technologies Corporation. Windowsand MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or regis-tered trademarks of their respective holders.

    2746e Thermal Printer

    European CouncilDirective Compliance to Standards

    89/336/EEC

    EMC Directive EN55022-B, 1998 RF Emissions control

    EMC Directive EN55024, 1998 Immunity to Electromag-netic Disturbances

    EMC Directive EN61000-3-2: 1995 Harmonic Emissions

    EMC Directive EN61000-3-3: 1995 Voltage Variation

    CB Scheme EN60950 IEC60950 Product Safety

    FCC - DECLARATION OF CONFORMITY:

    Model: 2746e conforms to the following specification:

    FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class Bdigital device

    Supplemental Information:This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two Con-ditions: (1) This device may not cause harmful interference , and (2) this device must accept anyinterference received, including interference that may cause undesired operation.

    INDUSTRY CANADA NOTICE:

    This device complies with Industry Canada ICS-003 class B requirements.

    Cet equipement est conforme a lICS-003 classe B de la norm Industrielle Canadian

    ii 980412-001 Rev.A

  • Table of Contents

    Installation & Operation. . . . . . . . . . . . . . . . . . . 1-1Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 1-1Getting To Know Your Printer . . . . . . . . . . . . . . . . . 1-2Controls & Indicators . . . . . . . . . . . . . . . . . . . . . 1-4Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Media Loading. . . . . . . . . . . . . . . . . . . . . . . . . 1-8Before You Load Media in the Printer . . . . . . . . . . . . . 1-10Using AutoSense. . . . . . . . . . . . . . . . . . . . . . . . 1-18Label Dispense Mode . . . . . . . . . . . . . . . . . . . . . 1-19Media Rewinding . . . . . . . . . . . . . . . . . . . . . . . 1-24Loading Transfer Ribbon . . . . . . . . . . . . . . . . . . . 1-29

    Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . A-1Where to Start . . . . . . . . . . . . . . . . . . . . . . . . . A-1Serial Interface Communication Configuration. . . . . . . . . A-4Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . A-4USB Interface Cable Wiring . . . . . . . . . . . . . . . . . . A-5Parallel Interface Cable Wiring . . . . . . . . . . . . . . . . . A-6Printer Configuration Settings . . . . . . . . . . . . . . . . . A-7Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8Media Sensing . . . . . . . . . . . . . . . . . . . . . . . . . A-8Sensor Positioning . . . . . . . . . . . . . . . . . . . . . . . A-9Top Of Form Sensing . . . . . . . . . . . . . . . . . . . . . A-9Gap and Index Hole Sensing Range . . . . . . . . . . . . . . A-10

    Operator Maintenance . . . . . . . . . . . . . . . . . . . . B-1Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . B-1Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . B-2Extending Print Head Life . . . . . . . . . . . . . . . . . . . B-3Print Head Care . . . . . . . . . . . . . . . . . . . . . . . . B-4

    Using the Media Cutter . . . . . . . . . . . . . . . . . . . C-1Cutter Specifications . . . . . . . . . . . . . . . . . . . . . . C-2Mounting the Cutter . . . . . . . . . . . . . . . . . . . . . . C-3

    Print Odometer . . . . . . . . . . . . . . . . . . . . . . . D-1ELP2 Odometer Commands. . . . . . . . . . . . . . . . . . D-2

    980412-001 Rev.A iii

  • General Cautions and Warnings

    This page describes general safety and maintenance warnings and cautions for the printer andare referenced throughout the manual.

    Warning - Shock Hazard

    The printer should never be operated in a location where it canget wet. Personal injury could result.

    Warning - Static Discharge

    The discharge of electrostatic energy that accumulates on thesurface of the human body or other surfaces can damage ordestroy the print head or electronic components used in thisdevice. DO NOT TOUCH the print head or the electroniccomponents under the print head assembly.

    Caution - Printer Setup & Handling

    1)When installing or modifying the printer setup orconfiguration, ALWAYS TURN POWER OFF Before:

    A) Connecting any cables.B) Performing any cleaning or maintenance operations.C) Moving the printer.

    2) Damage to the printer interface connector, accessories ordoor may result from placing the printer on its front bezel orbackside during unpacking or handling.

    Media Warning

    Always use high quality approved labels and tags. If adhesivebacked labels are used that DO NOT lay flat on the backingliner, the exposed edges may stick to the label guides androllers inside the printer, causing the label to peel off from theliner and jam the printer.

    Media Reload Hint

    If you should run out of labels while printing, DO NOT turn thepower switch OFF (0) while reloading or data loss may occur.The printer will automatically resume printing when a new labelor ribbon roll is loaded.

    Print Quality Tip

    Print density (darkness) is affected by the heat energy (densitysetting) applied and by the print speed. Changing both PrintSpeed and Density may be required to achieve the desiredresults.

    iv 980412-001 Rev.A

  • 1Installation & Operation

    Unpacking YourPrinter

    Open the shipping carton and remove theprinter and its accessories.

    980412-001 Rev.A 1

    Installation & Operation

    Bar Code

    Label Printers

    Software and Documentation

    105551-006

    2001 Zebra Technologies Corporation

  • Getting To KnowYour Printer

    Installation & Operation

    2 980412-001 Rev.A

    Media AccessCover

    (Lift to Open)

    Lower Front Cover(Lift Up & Out to Open)

    Label Taken Sensor

    Power Switch& Cord Module

    InterfaceConnectors

    Label Mode Switch

    Media Sensorand Guide

    Print HeadRelease Lever

    Print HeadAssembly& Bracket

    Liner RewindTube and Clip

    Auxiliary Media Access(Opening for Fan Fold &

    External Media)

    Ribbon Core(Shipped mounted on

    Ribbon Tube)

  • Getting To KnowYour Printer

    980412-001 Rev.A 3

    Installation & Operation

    Print Head

    PlatenRoller

    Peel/TearBar

    Liner "Peeler"Gate

    Controls

    Media RollHolder

    Platen(Media Drive)

    Roller Bracket

    Ribbon Take-UpTube

    Ribbon SupplyTube

    RewindBracketPrint Width

    Adjustment Knob

  • Controls &Indicators

    Power Switch

    OFF 0 = Off

    ON 1 = On

    Button Function

    PAUSEPress Once - Halt batch printing.

    Press Second Time - Resume batchprinting operation.

    FEED

    Press Once - Feed one label or form.

    Press & Hold - Feed a single label, stop,feed a single label, stop, and so on untilthe FEED button is released.

    CANCEL Press Once - resets and terminates anyprint operation in progress.

    Indicator LEDsCondition Report

    POWER ERROR

    On Solid OFF Power On

    Flashing OFF Pause

    OFF Flashing Print head open

    OFF On Solid1) Hardware Error2) Command Error3) Media or Ribbon Out

    Label Mode Switch

    Mode Description

    Peel

    Print one label and pause. Remove label.Prints next label. Repeats until print oper-ation is completed. Use label linerrewinder to peel the liner from the label.

    BatchStandard operation - Prints one or morelabels until the batch form (label) printoperation is complete.

    Installation & Operation

    4 980412-001 Rev.A

    PEEL

    BATCH

    OO

    PowerIndicator

    ErrorIndicator

  • Installation The following steps will guide you through theinstallation of the printer.

    Step 1Attach Power

    See Warnings - Page iv

    980412-001 Rev.A 5

    Installation & Operation

    CheckVoltage

    BatchMode

    0 = Off

    PEEL

    BATCH

    Part No. : 120XXX-XXXSerial No. : XXXXXXXX

    Input Power: 115VAC 6.3A 50/60Hz

    2746

    O

    Pat. No.5.813,3436,068,415

    EPLModel:Mfg. Date:Part Number:

    Serial No.:

    Input Power:

    2746-120XXX-001

    For home or office use

    02/01/01

    12345678912

    11

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