there's a thin line between delivering a service value brochure.pdf · development and manuals...

There's a thin line between

Delivering a service& delivering& value

delivering+

DHC exemplifies the passion of its partners and team of

professionals to deliver extraordinary client satisfaction.

With over 1300 people and pan India presence, we are

committed to the highest quality standards. We are a

leading and a fastest growing accounting and consulting

firm with global ambition and outlook. Our motto

"INNOVATION. VALUE. GROWTH” personifies ourdeep rooted commitment towards our clients –

Services powered by ‘Innovation’Service orientation powered by ‘Value for clients’Service delivery powered by ‘Growth for clients’

Why DHC

As the world is converging into a single global entity,

technology is blurring the lines between geographies, services

and solutions. And in this era of a flat, borderless world, DHC is

committed to going beyond service, into value addition in the

true sense of the word.

• To understanding not just what our clients want,

but what their business needs;• To meeting not just immediate requirements, but

providing long term solutions;• To being not just reactive to clients needs but

being proactive to solve their future issues.

Because at DHC, we believe there’s a thin linebetween ‘delivering a service’ and ‘deliveringvalue’.

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Our Philosophy


creating a value system& building a& building a

strong foundation

Our Philosophy

Partner Driven Approach

We cater to all our clients with

personalised attention and meet their

business challenges with ease and

finesse.

Extraordinary Client Service

Our client-centric approach is built

around highly customised services

through continuous innovation to

deliver value and growth to our

clients. We provide support to our

clients that they can rely on andThe Valuesthat help us

Vibrant & Long-lasting Client Relationships

Our client relationships are more than just

business partnerships. We Endeavour to

understand the client as well as their business

and build a vibrant and long-lasting

relationship.

clients that they can rely on and

encompasses all the requirements

to the best of our ability. We

believe in 'total client satisfaction'.

Trust, Reliability and Transparency

For a relationship to flourish, it must

be based on trust, reliability and

transparency – values that we hold

sacred.

that help us

Create Value

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Our Philosophy

The key differentiators of

our service model are

• Deep understanding of the clients'

business

Our Service Model –

Designed to DeliverIn today's dynamic business business

• Continuous interaction and

engagement with our clients

• Deep understanding of local and

global business environment

• Extensive use of IT tools and

software

• Value-driven and outcome based

service delivery

• ISO and Six Sigma certified

• Cross functional teams at work

In today's dynamic business

environment, change is the only

constant. Our service delivery units are

designed to help businesses proactively anticipate and manage the

impact of change and meet emerging economic imperatives.

As trusted advisors of our clients, we

cannot just be delivering ‘what our clients want' but 'what our clients should get' and this has completely

changed our service orientation

towards our clients.

5

Our Services


offering services& offering solution& offering solution

Our Services

We provide a whole range of accounting, assurance,advisory and consulting services both nationally andinternationally through our five service divisions.

We are a full service organisation with complete focus on

niche services. Our services are not static but are completely

tailor-made as per the changing needs of our clients. We

constantly ensure that our services are internationally

benchmarked.

Within all our services divisions we have service specialists

and sector specialists to ensure seamless services to our

clients.

The key differentiators for our services –

• Backed by 6 decades of experience

• Full service organisation

• Tailor-made solutions

• Internationally benchmarked services

• Sector focus

• Continuous support for emerging and

• Complex issues

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Our Services

Risk Advisory Services

• Management Assurance

Corporate Finance Advisory

Services• Management Assurance

• Internal Audit

• Governance, Risk and

Compliance (GRC) Advisory

• Business Advisory

• Forensic Services

• I.T. Advisory

Tax & Regulatory Services

• Direct Tax

• Indirect Tax

• Regulatory

Services

• Valuation

• Due Diligence

• Mergers & Acquisition

Advisory Services

• Corporate Restructuring

Transaction Advisory

• ESOP Advisory Services

Global Knowledge Services

• Outsourcing: Onshore and offshore

• Financial Modelling and Financial

Modelling enabled Services

• XBRL and XBRL enabled Services

Assurance Services

• Company Law and Accounting matters

• Translation of financial statements

• Others 8

Risk and Advisory Services


vanilla internal auditing& enabling& enabling

risk frameworks

Risk and Advisory Services

Managing Risk to Enhance PerformanceTo truly manage risk, it is vital to enable the right frameworks. We help enhance business

performance by building strong risk management frameworks into the very core of our clients

business processes. This enables us to minimise negative outcomes so our clients can exploitbusiness opportunities without risk.

Management Assurance

• Regulatory Inspection

• Management Audit

• Process Validation

• Revenue Assurance

• Continuous Control

Monitoring

Business Advisory

• Standard Operating Procedures (SOPs)

Development and Manuals

• Fixed Asset Management

I.T. Advisory

• I.T. Governance Implementation

• Solution Acquisition Support

– Vendor Assessment

– Project Management Office

• Pre/Post-Solution Implementation Assessment

• CERT-IN Security Audits

• Internal Audits under ISO 27001

• Payment Card Industry (PCI)/Data Security

Standard

• (DSS) Readiness Assessment

Management Assurance

•Regulatory Inspection

•Management Audit

•Process Validation

•Revenue Assurance

•Continuous control

monitoring

Internal Audit

• Internal Audit Co-Sourcing

• Internal Audit Full

Outsourcing

• Internal Audit Transformation

• Internal Audit Effectiveness

Governance, Risk & Compliance (GRC) Advisory

• Corporate Governance Implementation

• Family Governance Arrangement

• Clause 49 Advisory including Support Services

• SOX Compliance Advisory including support

services

• Advisory Board Formation

• Enterprise Risk Management (ERM)

• Fixed Asset Management

• Account Receivable Analysis and

Recovery Support

• Portfolio Due Diligence

• Business Resilience Service

(BCP/DRP)

• Cost control and effectiveness

• (DSS) Readiness Assessment

• Third Party Security Assessment

• SAS 70 Audit

• Big Data Analytics and Deep Dives

Forensic Services

• Fraud Investigation and Risk

Assessment

• Digital, Financial and Physical

Forensics

• Fraud Risk Governance

• Corporate Intelligence

• Know Your Client and Anti-Money

Laundering

• Mystery Audit 10

Tax and Regulatory Services


reactive compliance& proactive&

ETR (effective tax rate) management

proactive

Tax and Regulatory Services

Optimizing tax, effectively

Increasingly cross-jurisdictional business models and an evolving regulatory framework have exponentially increased the

complexity of the tax environment. Managing tax complexity to maximize value is a key consideration of every major business

decision. While we ensure you maintain compliance, we make absolutely sure that we create value for your business, giving

you the tax plans.

•Domestic Tax •International Tax•Inbound/ Outbound Investments•Special Advisory•Transfer Pricing•Financial Services

DIRECT TAX

REGULATORY SERVICES

•Structuring service•Regulatory Relationships & Advocacy – Approvals•Regulatory Investigations•Regulatory Risk•Regulatory Interpretations & Compliance

INDIRECT TAX• Compliances, advisory and litigation services• All India Value Added Tax audit services • Customs/ Foreign Trade policy/ Special Economic Zones

• Comprehensive Tax reviews • Dispute Resolution services • Special advisory services• GST implementation services

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Corporate Finance Advisory Services


strategic advice & solutions& deep understanding&

of the business modeldeep understanding

Corporate Finance Advisory Services

Understanding the value of your business

Deep understanding of the client's business, the industry in which it operates, the competitors and other facets of his business to

develop a deep connect with the business model.

Valuation

•Business Valuation

•Intangibles Valuation

•Asset Valuation

•Regulatory Valuation

•Arbitration and Dispute

Settlement Valuation

•Valuation for IFRS

M&A Advisory Services

•Buy side and sell side advisory

•Preparation of Information

Memorandum/Sale Document

•Preparation of Business Model

•Deal Structuring

•Investment Structuring

•IPO Readiness Review and Assistance

•Valuation for IFRS

Due Diligence

•Acquisition/Financial Due

Diligence

•Closing Due Diligence

•Vendor Due Diligence

•Vendor Assist

•Tax Due Diligence

•Mock Due Diligence

ESOP Advisory Services

•ESOP Structuring –Conceptualisation

and Implementation

•Valuation of ESOPs

•Opinions/Regulatory Consulting

•Special Event Consultancy

Corporate Restructuring Transaction Advisory

•Structuring/Restructuring Options

•Merger/Demerger/Slump

Sale/Itemised Sale Valuation and

Swap Ratio

•Handholding and Implementation

of restructuring Process14



economic efficiency & delivering sound

outsourcing to drive

& delivering sound

support systems…


Delivering sound support systems

With a view to driving efficiency and economics in day to day

business and decision support system, we have developed

huge capabilities for providing –

Outsourcing of accounting and allied services

• Accounting outsourcing

• Payroll processing

Extensible Business Reporting Language(XBRL) and XBRL enabled • Payroll processing

• Physical verification of inventories

and

fixed asset

Financial Modelling

• Financial Model building

• Independent Review/ Audit of

financial Model

• Managing financial models

and MIS

(XBRL) and XBRL enabled services

• Regulatory filling and

certification

• XBRL enabled MIS

• XBRL enabled consolidation

of financial statement

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Assurance Services


transactional consultancy

& the indisputable assurance&to the management…the indisputable assurance

Assurance Services

Indisputable Management Assurance

With increasing business needs and complexities, our clients require continuous support for consulting and advisory on

various commercial and accounting matters. For such matters, apart from speed and skills, the clients expect

indisputable assurance which can stand any test or scrutiny. We have longstanding track record of such indisputable

assurance provided to our esteemed clients on various matters. Our assurance team has huge experience in providing –

Translation of accounts under other generally accepted

Independent opinion on company law and

accounting matters

Independent review of financial statements

other generally accepted accounting principles (GAAP) viz. US GAAP, IFRS, etc., including quick impact assessment and

implementation support.

Performing agreed upon procedures

Special purpose management certificates

Restatement of accounts

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Client Satisfaction

True client satisfaction comes from being

close to the client's business

We ensure client satisfaction through our

tailor-made solutions that are founded on

a thorough understanding, imbued with

flawless processes, the latest technology

and enhanced by unswerving dedication.

The key differentiators are

• Utmost priority to client feedback

• Continuous client feedback process

• Well defined escalation matrix

• Involvement of highest authorities in

managing client feedback

For us, the client needs and satisfaction

is the utmost priorities.

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Our Inspiration

Mr. V. B. Haribhakti has been the guiding light for DHC through its six decades of

operations. His professional career personifies the quality orientation that DHC has

aspired for and has modelled its service delivery process on.

Mr. V. B. Haribhakti is also a prominent and well respected figure in the trade and

industrial circles in India. The Government of India had appointed him as an

independent director in public sector enterprises and as a member of the Sales Tax

Enquiry Committee. He continues to render guidance to many large limited companies

as an Independent Director.

Mr. V. B. Haribhakti was the Deputy Leader of the Indian delegation the to the IX

international Congress of Accountants held in Paris where he submitted a paper on

“Accountant's Role in the Evaluation of Capital Investments”. He is the author of

“Taxation of Non-Residents in India”.

As a recognition for his outstanding achievements, he was awarded the International

Man of the Year 2000-01 by the International Centre, Cambridge, England.

V. B. HaribhaktiChairman Emeritus

B.Com., FCA

Affiliations & Memberships

Mr. V. B. Haribhakti has contributed (as President/Key Member) to furthering the

interest and activities of prestigious public and private forums including:

• Institute of Chartered Accountants of India (ICAI)

• Indian Merchants' Chamber (IMC)

• Rotary Club of Bombay Mid-Town

• Council for Fair Business Practices, the apex body of Trade and

Industry in India

• The Associated Chambers of Commerce and Industry of India

(ASSOCHAM)

• All-India Board of Technical Studies in Management

• Visiting professor of accountancy, Sydenham College

• Boards of studies in accountancy,

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Our Team

Given the nature of services and needs of our clients we hire people from various disciplines such as

Driven by a passion for quality and a bedrock of

professional integrity, our people are our most

valuable asset. They are the source of service that

exemplifies value to the clients.

The personification of our core values

For our people, providing high quality services and

delivering value and growth to the client is first and

foremost. We believe in nurturing a knowledge base

that enables us to deliver premium value. All our team

members are hand-picked after rigorous selection

process and are exposed to extensive and continuous

learning and development process to make them the best

in class. Our team is a combination of young and

dynamic qualified members comprising of experienced

professionals.

•Chartered Accountants (CA)

•Masters in Business Administration (MBA)

•Certified Information Systems Auditors (CISA)

•Certified Financial Analysts (CFA)

•Certified Internal Auditors (CIA)

•Certified Fraud Examiners (CFE)

•Information Technology (IT) Graduates & Post Graduates

•Engineering Graduates & Post Graduates

•Cost & Management Accountants (ICMA)

•Company Secretaries (CS), etc.

Given the nature of services and needs of our clients we hire people from various disciplines such as

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Our Leaders

Mr. Shailesh V. Haribhakti is an inspiring thought leader who defines DHC’s future.

Over decades of hands-on professional involvement, he has worked through myriad

engagements which have defined the future at DHC. His passion for quality is

reflected

in the ISO 9000 certification for various processes of the Group's operations.

He represented India on the Standards Advisory Council (SAC) of the International

Accounting Standards Board (IASB). He worked with PBAS, an affiliate of IFC

Washington, to establish activity based Costing and Strategic Planning Processes in

Polish SMEs.

Mr. S. V. Haribhakti is a staunch believer in Corporate Social Responsibility,

Governance and promoting a greener environment. He actively promotes these

causes through forums like ASSOCHAM, CII and the Indian Merchants' Chamber by

participating in the process of framing regulations and standards.

Affiliations & Memberships

Shailesh V. HaribhaktiGroup Chairman

B.Com., FCWA, CFP, CFE,

Certified Internal Auditor, FCA

Mr. S. V. Haribhakti lends his expertise to several professional and regulatory bodies

including:

• Institute of Chartered Accountants of India (ICAI)

• Indian Merchants’ Chamber (IMC)

• National Stock Exchange of India

• Securities and Exchange Board of India (SEBI)

• Confederation of Indian Industry (CII)

• The Associated Chambers of Commerce and Industry

(ASSOCHAM)

• International Accounting Standards Board (IASB)

• Institute of Internal Auditors (IIA)

• Bombay Management Association (BMA)

• Financial Planning and Standards Board (FPSB - India)

Mr. S. V. Haribhakti is an active speaker at several seminars, conferences and

training programmes and has been associated with IIM-Ahmedabad as a visiting

faculty member. He frequently contributes to leading newspapers and business

magazines.

Certified Internal Auditor, FCA

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Our Leaders

Mr. Dilip B. Desai, a Gold Medalist, is a Chartered Accountant, respected Nationally

& Internationally for his expertise in Corporate Finance & Advisory and in Corporate

Taxation (Direct, Indirect & International). He is also very well known for his multi-

faceted competence in mergers, acquisitions and corporate restructuring.

Mr. Desai is a thinker and a scholar, well regarded for his diligence and his

professional approach to work as well as his unassuming demeanour. He has always

inspired to dream big and deliver. His vision and inspirational leadership has

immensely helped clients belonging to diverse verticals and has taken them to new

heights of success nationally and internationally.

A State Topper in the School days, Mr. Desai was ranked First in CA Entrance & CA

Final Examinations in whole of eastern India and was awarded Gold Medal for his

performance in CA Final Examination. Mr. Desai has trained more than 3000

Chartered Accountants under him and has been declared as “National Scholar” by the

Ministry of Education & Culture, Government of India.

Mr. Desai represented India in the 56th World Congress of Taxation at Oslo, Norway.

Dilip B. DesaiChairman

B.Com., FCA (Gold Medalist)

Mr. Desai represented India in the 56th World Congress of Taxation at Oslo, Norway.

He has also been invited by the Government of India for delivering lectures on

taxation to the Revenue Officers.

Major Affiliations And Associations

Mr. Desai has been associated with various nodal chambers like ASSOCHAM, FICCI etc.

and also the ICAI in different capacities.

He is a prolific speaker, having participated in many National and International

seminars and has been Chairman, Keynote Speaker and/or Paper Writer. He has from

time to time, been associated with:

• The Associated Chambers of Commerce and Industry, New Delhi

• Merchant Chamber of Commerce, Kolkata

• Indian Chamber of Commerce, Kolkata

• Indian Merchants' Chamber, Mumbai

• ICAI, New Delhi

• IIM, Ahmedabad, other leading Management Institutes & professional bodies.

• Universities & Institutes- as Member Board of Studies, Lecturer, Paper Setter&/or

Examiner. 23

Our Leaders

Mr. Manoj Daga is a dynamic, inspiring and forward-looking leader who is working

very confidently and strategically for the growth and transformation of DHC to

the next level. Equipped with an inherent vibrancy, he is driving the mission of

creating a highly “client centric and people centric organisation”. A firm believer

of the entrepreneurial model, he inspires and ignites passion, creativity and

innovation in those around him.

He is a Fellow Member of the Institute of Chartered Accountants of India (ICAI) -

(FCA) and with over 17 years of experience in accounting and assurance services.

He brings to fore a plethora of knowledge, experience and expertise with

proficiency and finesse.

He has been with DHC since early 2006 and has been a continual part of the core

leadership team. He has actively participated in various strategic policy matters

and initiatives, strategic integration of firms and expansions of team, offices and

operations in India. With a passion for newer and challenging opportunities, he

has

Manoj DagaGroup CEO

B.Com., FCA

has

also been instrumental in the Group's foray into consulting and advisory services

in the area of IFRS/US GAAP Reporting, Financial Modelling, XBRL & iXBRL,

Reporting, etc.

He has been actively associated for over several years with the regional and the

central council of the ICAI for various publications

– background materials, guidance note, recent developments, articles and is a

prolific speaker at several seminars, conferences and training programmers on

Indian Accounting Standards, Indian Auditing Standards, Indian Companies Act,

Bank Audits, IFRS/Ind- AS, etc. He has also worked extensively to collate his

knowledge and research into a book on “Bank Audit – A comprehensive guide

for CA and bankers”, published by Snow White Publications.

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CONTACT USCorporate Office :701 Leela, Business Park, Andheri-Kurla Road, Andheri (E), Mumbai - 400 059

Tel: +91 (22) 6672 9999 Fax: +91 (22) 6672 9777

Ahmedabad703, Venus Atlantis, 100 Ft Road,

Corporate Road Prahlad Nagar,

Ahmedabad - 380 015

Tel: +91 (79) 4032 0441/4032 0442

Bengaluru (Bangalore)No. 45, 1st Floor, 2nd Main, Sankey Road,

(Above Indian Bank) Lower Palace Orchards,

Bengaluru - 560 003

Tel: +91 (80) 6454 2545/6454 2546

Chennai (Madras)

JaipurManish Mansion, Plot No. 247, 1st FloorFrontier Colony, Near Punjab National Bank,Adarsh Nagar,Raja Park, Jaipur - 302 004Tel: +91 (141) 2604 743

JamanagarAparna, Behind Jevandeep Hospital,

Near Hotel Bansi , Off. Indira Marg,

Jamnagar -361 001

Tel:+ 0288 2665023

Kolkata (Calcutta)

Mumbai (Bombay)42, Free Press House,

215, Nariman Point,

Mumbai-400021

Tel: +91 (22) 6132 6999

Fax: +91 (22) 2285 6237

131, Mittal Court, 13th Floor, C Wing,

Nariman Point,

Mumbai - 400 021

Tel. & Fax: +91 (22) 4002 5858

New DelhiChennai (Madras)5B, A Block, 5th Floor, Mena Kampala Arcade,

New No 18 & 20, Old No 113/114,

Theyagaraya Road, T. Nagar,

Chennai – 600 017

Tel: +91 (44) 4213 2024 / 4554 4143

Fax: +91 (44 )4354 6876

CoimbatoreShree Shanmugappriya, 2nd Floor,

454, Ponnaiyan Street,Crosscut Road,

Gandhipuram,

Coimbatore – 641 012

Tel: +91 (422) 2237793 / 2238793

Fax: +91 (422) 2233793

HyderabadRaja Pushpa House 3rd floor Plot No-34,

Silicon Valley, Madhapur,

Hyderabad – 500 081

Tel: +91 (40) 42007771/0

Fax: +91 (40) 42007772

Kolkata (Calcutta)Constantia, "B" Wing, 7th Floor, 11, Dr. U.N.

Brahmachari Street, Kolkata - 700 017

Tel: +91 (33) 4002 1488

Fax: +91 (33) 4002 1465

Usha Kiran Building, Flat No. 4A,

4th Floor, 12A, Camac Street,

Kolkata – 700 017

Tel: +91 (33) 32016298

Devarati, 1st Floor, 8,

Dr. Rajendra Road,

Kolkata - 700 020

Tel.: +91 (33) 2474 6303

Fax: +91 (33) 2476 9341

Bagrodia Niket, 1st Floor, 19C,

Sarat Bose Road,

Kolkata – 700 020

Tel.: +91 (33) 4025 4900

.

New Delhi3rd Floor, 52-B, Okhla Industrial Estate New Delhi - 110 020Tel: +91 (11) 4711 9999Fax: +91 (11) 4711 9998

PuneC-10,Godrej Eternia, Old Mumbai Pune Highway,WakdewadiPune- 411005Tel: +91 (020) 6729 9500/501Fax: +91 (020) 6729 9555

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DISCLAIMER

This publication has been carefully prepared, but it has been written in general terms and should be seen as broad guidance only. The

publication cannot be relied upon to cover specific situations and you should not act, or refrain from acting, upon the information

contained therein without obtaining specific professional advice. Please contact DH Consultants Pvt. Ltd. to discuss these matters in

the context of your particular circumstances. DH Consultants Pvt. Ltd., its partners, employees and agents do not accept or assume

any liability or duty of care for any loss arising from any action taken or not taken by anyone in reliance on the information in this

publication or for any decision based on it.

DH Consultants Pvt. Ltd. is a private limited company incorporated in India.

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