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The 90 Day Challenge

Recognition + Reward = Retention

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What’s best for your department or function is not necessarily best for the company as a whole. – Ram Charan

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Joliet Job Corps• Core – Inner being; who you

really are• Corps – DEATH; dying to the

past to move into the future

• Apples , Oranges & Bananas– Bite, Cut & Peel– What takes longer?

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When we teach a child to make good decisions, we benefit from a lifetime of good decisions.

When we teach a child to love to learn, the amount of learning will become limitless.

When we teach a child to deal with a changing world, she will never become obsolete.

When we are brave enough to teach a child to question authority, even ours, we insulate ourselves from those who would use their authority to work against each of us.

And when we give students the desire to make things, even choices, we create a world filled with makers. - Seth Godin

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1. How do you recognize a “good” student?

2. How do you recognize a “bad” student?

3. How do you reward a “good” student?

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Everyone is an ASSET!

All assets are in the form of inventory.

Inventory = RAW MATERIAL

Raw Material “PROCESSED” = A FINISHED PRODUCT

A FINISHED PRODUCT CAN BE DISTRIBUTED!

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Each group’s 90 days is different!

How many times does 90 days occur in a year?

4

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• We want to retain the student, and advance them through the program.

• Retaining is meeting expectations, advancing is exceeding the expectations.

• 90 Day Retention does not stop at the 90 Day Mark. Nor does it start or stop with one department.

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Recognize the past. Relate to the person. Respect the person.

Restore their life.

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• Recognize the past is in the past...

• Speak to their future NOW , not the past THEN.

• Only speak to the past as a reference point for their future , not a rehearsal of the past.

• Notice the past, not their past... We cannot place ownership on something or someone in has passed.

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• Relate to the person they were..

• Relate to the person they are...

• Relate to and congratulate the person they are becoming...

WHAT YOU SAY MATTERS!WHAT YOU DON’T SAY MATTERS!

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• Respect the person they were..

• Respect the person they are...

• Respect the person they are becoming...

HOW YOU SAY IT MATTERS!HOW YOU DON’T SAY IT MATTERS!

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Restore their life.• We don't have control over students.

• We are "SET" in authoritative positions to influence them to "BECOME" better to do better. Become then do.

• We do not think for the student, we teach them what to think about and how to BECOME better thinkers.

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Students are customers and CONSUMERS.

• Students are customers and are always right in their own eyes. And they are!

• According to their train of thought.

• Customers “BUY” the product!• Consumers “USE” the product!• Customer “BECOME” consumers when

a product offering is DEMONSTRATED!

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We “ALL” are Supervisors and Managers..

• We are responsible for overseeing their lives.

• We are “ACCOUNT” mangers.• We are to “EMPOWER” not

“OVERPOWER.”

• If you knew how many lives you were responsible for, you would become more responsible.