the world’s most important gathering of cios and senior it … · 2019-04-04 · strategy and...

register by 17 september 2010and save $550

early Bird sAvINGs

Transitions: New Realities, Rules and Opportunities

MAsTerMINd KeYNoTe INTervIeW

Matthew GoldbergCEOLonely Planet


Chris Boden Global Director Emerging Platforms Lonely Planet


shane robison, Executive Vice President and Chief Strategy and Technology Officer, HP

The World’s MosT IMPorTANT GATherING oF CIos ANd seNIor IT exeCuTIves

To register visit gartner.com/au/symposium or call +61 2 8569 76222

IntroductionWho should attend

• CIOs

• CTOs

• Technology and business strategy executives

• Applications leaders

• Business intelligence leaders

• Business process management leaders

• Data center and IT operations leaders

• Enterprise architects

• Enterprise information management leaders

• Infrastructure and operations leaders

• Wireless, networking and communications leaders

• Program and portfolio management leaders

• Security and risk management leaders

• Sourcing and vendor management leaders

• Institutional investors and venture capitalists

• Technology and service providers

Table of Contents

2 - 3 Introduction and overview

4 Benefitsofattending

5 Keynotes

7 Industry Monday and team program

8 The CIO Program

9 - 13 The tracks and sessions

14 ITxpoShowfloor

15 How to register

After two years of economic uncertainty, positioning your enterprise for success in a changed world is easier said than done. The realities are different. The rules are unfamiliar. Emergingbusinessopportunitiesaredifficulttorecognize,andeven harder to exploit.

The good news? Gartner Symposium/ITxpo is no stranger to change. For 20 years, our flagship conference has explored what’s new and predicted what’s next with confidence and accuracy. By engaging IT’s greatest thinkers in hard-hitting dialogue, discussion and debate while bringing Gartner analysts’ combined expertise and knowledge to life, Symposium/ITxpo has built a reputation among IT and business leaders as the most trusted source of insight, inspiration, tools and relationships in the world.

In this unprecedented period of change, Symposium/ITxpo is more relevant than ever. With new rules and realities come fresh opportunities to innovate, transform and grow. It’s an exciting time for CIOs and senior executives, one that’s ripe with possibility and rich in potential. There’s no better place to prepare for it than at Symposium/ITxpo 2010.

Register today.

THE WORLD’S MOST IMPORTANT GATHERING OF CIOS AND SENIOR IT EXECUTIVES 3

Symposium looks backHow far has information technology really come in the last 20 years? Gartner analysts share some of their thoughts online on how much has changedsinceSymposiumfirstopened its doors in 1990.

Visit gartner.com/au/symposium for the full interviews.

The Value of Symposium/ITxpoThere’s more riding on the choices you make now than ever before. Which investments will pay off, and when? Who should own each initiative, and why?

Symposium/ITxpo equips you to tackle the most complex challenges with a new clarity and sense of purpose. With 20 years of experience and success, Symposium/ITxpo 2010 is the destination of choice for CIOs and IT leaders from around the world. Here’s why you and your team need to join us in Sydney:

The analysts. Access the unrivaled authority and brainpower of Gartner analysts, known throughout the world for their depth of experience and independent point of view. Symposium brings them together all in one place.

The insight. Choose from over 150 sessions, keynotes, workshops, clinics, roundtables and other learning opportunities designed specifically for you in your role. Walk away with a clear action plan for the next three, six and twelve months.

The CIO Program. Focus on the issues, decisions and actions every CIO must address to drive IT-led innovation and achieve operational excellence.

The networking. Connect with an unrivaled array of peers to share knowledge, exchange ideas and build long-lasting professional relationships.

The solutions. Discover, compare and evaluate IT products and services through face-to-face meetings with solution providers.

The Team Program. Bringing a team allows your organization to leverage in-depth analysis across roles and take immediate action against their collective priorities.

It’s all here. You should be, too.

Free BRW subscription All Symposium/ITxpo registrants will receive a free 12 month trial subscription to BRW magazine.

Benefitsofattending


Hot topics• Cloud computing

• Business intelligence

• Context-aware computing

• Hybrid thinking

• IT governance

• IT modernization

• Lean IT

• Mobility

• Security

• Social software

• Sustainability

• Unified communications

• Virtualization

Advisory BoardSymposium/ITxpo operates with the advice and input of a number of individuals from end-user organizations, to help guide the content and direction of the event and ensure that the event addresses the needs of the audience. We would like to thank the following individuals for their

ongoing advice and support:

• Frits de Vroet,

CIO Stainless Steel Materials,

BHP Billiton

• John Forrest,

Manager Support Services,

CrimTrac

• Mark Haughey,

CIO,

Fair Work Ombudsman

• Peter Nikoletatos,

CIO,

Curtin University of Technology

• Leigh Sprlyan,

CIO,

Western Power

• Garry Whatley,

CIO,

Corporate Express Australia

End-User Case StudiesAndre Blumberg, Group Planning, Control & IT Operations Manager, CLP Group, Hong Kong

Deborah Weiss, Manager, Technology and Strategic Planning, VicTrack

Michelle Luping, Strategic Partnership Manager, Contact Energy, New Zealand

Executive InterviewsWayne Saunders, CIO, Australia Post

Spiro Haralambopoulos, CEO, Leaseplan

Terry Wright, Strategist, Department of Treasury & Finance, Victoria

Wayne Ruckley, CIO, NSW Department of Corrective Services

Rob Pyne, General Manager, Amcor

Business Breakthrough SessionsScott Stein, Trainer and Author, Pathfinder

Craig Rispin,Futurist, Future Trends Group

Michael Henderson,Corporate Anthropologist, Cultures at Work

Keynotes

Mastermind Keynote Interviews It isn’t often that you get to sit down with the world’s most influential visionaries and technology CEOs. Experience these special guests insight firsthand—explore game-changing IT trends and technologies from the inside out and take a frank look at this pivotal period in business history.


CustomizeYourAgendaOur online Agenda Builder tool will give you everything youneedtocreateapersonalizedagenda.Accessitfrom your mobile device and search sessions.

Visit gartner.com/au/symposium to get started.

To view the full agenda, and for news on the latest guest speakers, please visit gartner.com/au/symposiumSymposium/ITxpo agendas are subject to change.

Gartner Analyst Opening Keynote Transitions: New Realities, Rules and Opportunities Tuesday, November 16, 10:15 – 11:15 a.m.

There is an unprecedented transition in all aspects of IT that is irreversibly changing the mission and work of IT executives and professionals, and reshaping technology’s role in the business. Leading Gartner analysts will advance your thinking around innovation, how people are using technology, how it’s delivered, its impact on business and society, and more. This opening keynote will help you anticipate the full array of transitions going on around us, and capitalize on opportunities through achievable actions to lead your organizations, teams, and yourselves through the transition.

Welcome Address Gene Hall, CEO, Gartner

A personal welcome and introduction to Gartner Symposium by Gartner’s Chief Executive Officer.

Opening RemarksPeter Sondergaard, SVP Research, Gartner

Gartner’s worldwide Head of Research provides thought leading insights on the IT industry.

Shane Robison Executive Vice President and Chief StrategyandTechnologyOfficer,HPWednesday, November 17, 8:30 – 9:30 a.m.

Robison is responsible for shaping HP’s global corporate strategy and technology agenda and is instrumental in steering the company’s multibillion dollar research and development investment.

Matthew Goldberg CEO, Lonely PlanetThursday, November 18, 12:00 – 1:00 p.m.

Matthew (Matt) Goldberg joined Lonely Planet as CEO in March 2009 and moved his family from New York to Melbourne to take on his dream job – combining his love of travel, with his passion for building successful cross-platform media operations.

Chris Boden Global Director Emerging Platforms, Lonely PlanetChris Boden joined Lonely Planet’s executive team in November 2006, with a keen focus on emerging platforms.

Chris has drawn on his entrepreneurial experience to quickly establish profitable lines of business on relevant new platforms such as mobile phones and navigation devices for Lonely Planet.

Programs


Insights and Tools

Gartner sessionsLeveraging the latest research collected from organizations worldwide, we offer hundreds of breakout sessions that focus on the issues that matter most in IT today—real-world information that will help you make better decisions and drive more successful initiatives.

ScenariosNothing is more valuable than seeing tomorrow today. Our scenarios shed light on what’s coming in key technology and management areas over the next few years, based on the best available data and expert predictive skills of the industry’s most respected IT analysts.

DebatesThe future is uncertain. Uncertainty leads to debate, and no one likes to engage in a bit of friendly jousting more than a Gartner analyst. In these lively sessions, Gartner analysts battle it out over today’s most controversial topics, and in doing so offer some of the conference’s most insightful and well-rounded assessments.

MavericksNo one can predict the future, but the more informed you are and the more possibilities you’ve considered, the better prepared you’ll be. Maverick sessions delve into worthwhile “what if?” scenarios to give you an informed perspective on what’s ahead.

Peer learning and interaction

Analyst-user roundtablesAll end-user attendees at Symposium/ITxpo are invited to register for analyst-user roundtables. These 12-person, 60-minute discussions moderated by a Gartner analyst offer valuable peer-to-peer exchange on issues that are integral to your business. Visit gartner.com/au/symposium to learn more about this year’s roundtables.

WorkshopsWorkshops are among the best ways to optimize your Symposium/ITxpo experience—invaluable opportunities to refresh your knowledge of important basics and acquire a deeper understanding of new concepts.

End-user case studiesInvaluable opportunities to learn about recent implementations firsthand from those involved, end-user case studies run throughout the conference.

Personal Analyst Advice

Contract negotiation clinicsContract negotiation clinics are small, hands-on workshops that deliver a powerful combination of Gartner insight and peer best practices that will help position you well for your next contract negotiation—or renegotiation—with strategic vendors. Facilitated by a Gartner expert, each clinic delivers tools and tips aimed at getting you more for less.

Gartner Analyst One-on-One MeetingsMeeting individually with Gartner analysts is a key benefit for those attending Symposium/ITxpo. Bring your issues. Talk one-on-one or as a team with an unbiased Gartner expert. Get the highly qualified advice you and your business needs to plan intelligently. Reserve up to three 30-minute sessions. Visit gartner.com/au/symposium to learn more - and schedule your one-on-one.

Executive InterviewsInvaluable opportunities to learn about recent implementations firsthand from those involved, end-user case studies run throughout the conference. Hear the presentation, then put your questions directly to the IT executives leading the initiatives.

Industry Monday

Higher Education

Higher-Education CIOs’ New Controls in the Cloud and Consumerization Era

Case Study: Curtin University

Workshop: Your University of The Future

Finance

Addressing the Challenges: Leading your Bank beyond 2010

Hype or Fact: The Truth About Social Media in Banking

Case Study: Westpac

Energy and utilities

Communications: The Secret Ingredient to Optimize Operational with Information Technologies

Using Pattern-Based Strategy™ for Utility System Reliability

Government

Government Clouds Beyond the Hype: Public, Private, Both or None

Panel: Government 2.0 Taskforce

Panel: Shared Services

Half Day Sessions: Monday 15th November 2010


Industry MondayYour success as a CIO or senior IT executive is built on a solid understanding of not just trends in business technology, but how those trends will impact your industry. Our half-day Industry Monday at Symposium/ITxpo is designed to provide the critical industry context you’ll need to understand the discussion of the transitions we’re all undergoing.

Divide and conquer. Bring your team and save.At Symposium/ITxpo there are only so many hours in the day to absorb crucial information, brainstorm with peers and get comfortable with new products and services. The solution? Attend Symposium/ITxpo with a team of five or more. It’s the best way to cover Symposium/ITxpo’s comprehensive content and return to the office with a deeper understanding of the issues and a concrete, collaborative plan. As a team, you’ll enjoy significant savings and benefit from special perks that will optimize the Symposium/ITxpo experience for each of you.

To register a team, please call +61 2 8569 7622. For full terms and conditions and more information visit gartner.com/au/symposium.

Symposium team discount offers:

• 5 delegates for the price of 4



Team benefits

• Team meeting with a Gartner analyst (end users only)

• Optional team meeting(s) with select executives from sponsoring

vendor organizations

• Advice and support on building personalized agendas for your team

• A selection of free audio sessions from the Gartner Events On

Demand Multimedia product

• Complimentary team meeting space (based on team size)

• Concierge service pre-event and on-site

• Discounts on registration rates

Hold your team meeting at Symposium/ITxpo this year!

Industry Monday is only available for end-user organisations from the above featured industries. Pre-registration is required on Agenda Builder.


CIO Program

The CIO Program


CIO

CIO Program Roundtables ....Improving and Maintaining Performance Scott Stein

Six IT Decisions IT People Shouldn’t Make … Alone Peter Weill

Innovation - The Ultimate Survival Tool Craig Rispin

A Board of Director’s Perspective on IT Dale Kutnick

Improving Workplace Culture Michael Henderson

.... more to be announced

SessionsThe Cloud Computing Scenario Daryl Plummer

CEO Concerns 2010 & The IT Implications Dave Aron

The 2011 CIO Agenda: Leading in Times of Transitions Mark P. McDonald

Top 10 Strategic Technology Trends for 2011 Nick Jones

The Grand Challenges of Information: Innovating to Make Your Infrastructure and Users Smarter

Ted Friedman and Eric Thoo

Top 10 Collaboration Failure Modes and How To Avoid Them Tom Austin

The CIO’s Role in Managing the Expanding Universe of Technology John P. Roberts

IT as Business Peers: Building a Business-Capable IT Workforce Diane Berry

Communicating with the Board Tina Nunno

Collaborative Decision-Making Platforms: A New Way to Make Decisions Ian Bertram

New Principles of IT Investment Andy Rowsell-Jones

Successful Implementation of Environmental Sustainability and Green IT in a CIO Agenda

David J. Cappuccio

Machiavellian CIO 3.0: Love and War Tina Nunno

Achieving the Right Balance Between Internal IT Staff, Temporary Contractors, and Outsourcing

Steve Bittinger

Firestorm! Process and IT Lessons Learned From Victoria’s Bushfires Denise Ganly

Implementing Lean in IT Andy Rowsell-Jones

Combine Strategy and Leadership to Maximize IT’s Contribution Dave Aron

Information Governance: What Every CIO Should Know Ted Friedman

Preparing For Data In The Cloud: What Matters To CIOs Eric Thoo

Executives have new demands for IT’s contribution to productivity, growth and innovation. Business and technology leaders alike recognizethattheycannolongerapply the same practices and expect significantly better results. They feel many mainstream practices have lost their relevance. The situation must change, but how? Leading CIOs are driving new methods and solutions across all core business leadership and IT management domains by leveraging lighter-weight differentiated practices and technologies. These emerging practices are rapidly becoming the foundation for IT’s business contribution and the new baseline against which performance will be measured.

CIO Networking BreakfastRe-use Is Much More Important and Harder

than We Thought

Peter Weill

The CIO Program at Symposium/ITxpo concentrates on the issues, decisions and actions required for CIOs to be successful and drive business forward through IT-led innovation and operational excellence. The format provides opportunities to share real experiences with fellow executives while gaining Gartner insight in a stimulating environment to help make you amoreeffectiveleader.TheCIOProgramisexclusivelyforpre-qualifiedC-Level attendees.

THE WORLD’S MOST IMPORTANT GATHERING OF CIOS AND SENIOR IT EXECUTIVES 9THE WORLD’S MOST IMPORTANT GATHERING OF CIOS AND SENIOR IT EXECUTIVES 9

Tracks & Sessions

Business Intelligence & Information Management

ApplicationsNetworking

Applications Networking Breakfast

SessionsBuilding the Compelling Case for Application Overhaul Andy Kyte

User Experience: It Takes a Tough Guy to Make a Tender User Interface Brian Prentice

Google versus Microsoft – The Battle for Future Dominance (And Apple’s Sneak Attack)

Tom Austin

Putting Customer Patterns Into Context Yvonne Genovese

Enterprise Software Scenario

Cloud Computing: Changing the Vendor Landscape Daryl Plummer

CRM and ERP Scenario: Designing Business Processes from the Outside In Yvonne Genovese

If You Want To Overhaul you’ll have to Simplify Brian Prentice

The External Information Crisis: Will IT Step Up? Tom Austin

Rebooting Open-Source Software — It’s Time to Start Again Brian Prentice

How to Develop a Rational and Realistic Social Media Strategy

How to Reduce the Total Cost of Ownership of Applications Andy Kyte

Gartner Analyst/User RoundtablesMeasuring and Managing Application Maintenance Teams Yvonne Genovese

Getting Started with Application Overhaul Andy Kyte

Magic QuadrantsEnterprise Content Management Kenneth Chin

NetworkingBusiness Intelligence & Information Management Networking Breakfast

SessionsBI Initiatives and Competencies: Foundations and Trends Ian Bertram

The Grand Challenges of Information: Innovating to Make Your Infrastructure and Users Smarter

Ted Friedman and Eric Thoo

Collaborative Decision-Making Platforms: A New Way to Make Decisions Ian Bertram

SharePoint 2010 - Is it Enterprise Class? Kenneth Chin

Top 10 Collaboration Failure Modes and How To Avoid Them Tom Austin

Enterprise Content Management: Best Practices and Benchmarks Kenneth Chin

The External Information Crisis: Will IT Step Up? Tom Austin

Information Governance: What Every CIO Should Know Ted Friedman

Preparing For Data In The Cloud: What Matters To CIOs Eric Thoo

Magic QuadrantsData Warehouse Database Management Systems Eric Thoo

Web Content Management Kenneth Chin

Enterprise Content Management Kenneth Chin

BI Platforms 2010 Ian Bertram

Data Integration Tools Ted Friedman

WorkshopBest Practices in Data Quality Improvement: What Works and What Doesn’t

Eric Thoo and Ted Friedman

We’re evolving toward a new era of application management that drives business value faster and

cheaper. In IT, CIOs and application leaders must balance the increased need for standards, governance and application portfolio management with the need to demonstrate value and measure success. They will need to address a number of concerns, including:• New technologies, such as context-aware computing• Lower-cost but potentially higher-value channels, such as mobile, Web and social media• New development methodologies, such as agile • Different deployment models, such as SaaS and cloud• Ever-more complex application integration• New Pattern-Based Strategies for optimizing business outcomes

The business environment is moving rapidly from contraction to

growth. In this transition, IT leaders must anticipate new business patterns, models and information needs, and do two things exceptionally well to succeed.

First, they must provide better analytical and collaborative capabilities to exploit increasing volumes and types of information for employees, customers and partners. Second, they must build a better and more agile information-centric infrastructure that can integrate and manage information more rapidly, and from inside and outside of the organization.

Tracks & Sessions


Enterprise Architecture

Business Process Management

Ineffective processes devastate performance, eroding the power of your people, applications, decisions, interactions and

opportunities. The art of business process improvement—specifically using business process management’s (BPM) combination of a strong management discipline with powerful technologies—can unlock sustainable performance improvements from your value-chain processes. BPM requires four elements: • Refined skills, such as process discovery, modeling, simulation, monitoring and optimization • Flexible tools, typified by business process management suites• New organizations, such as the business process competency center • A new expectation to treat business processes as enterprise assets

Turmoil pries open the window of

opportunity. During the recent economic downturn, CIOs and enterprise architecture (EA) teams have led and will continue to lead the transformation efforts that are reinvigorating complex organizations. As a discipline, EA promotes confident, visionary leadership.

Mature EA programs help institutionalize strategic thinking and improve the general management skills of the IT organization. CIOs and chief architects who position EA as strategy will be better able to refine their organization’s strategic focus, optimize IT investment decisions, refine the economics of IT, co-evolve improved business capability models with greater organization, and provide higher quality, more authoritative information to decision makers. These goals may sound lofty, but many organizations are using crises to position EA as a key enabler of transformation and innovation.

NetworkingBusiness Process Management Networking Breakfast

SessionsThe BPM Scenario: From Operational Excellence to Adaptive Processes Janelle Hill

Business Rules Are King Janelle Hill


Best Practices for Selecting a Business Process Management Suite Janelle Hill

Magic Quadrants

Business Process Management Suites Janelle Hill

Gartner Analyst/User Roundtables

Key Roles and Responsibilities for BPM Success Janelle Hill

NetworkingEnterprise Architecture Networking Breakfast

SessionsIntroducing Hybrid Thinking Richard Buchanan

Enterprise Architecture and Portfolio Management: Future State as Risk Evaluation in Practice

Bard Papegaaij

EA for CIOs: What Does Enterprise Architecture Really Mean to You and Your Organization?

Richard Buchanan

Enterprise Business Architecture: Uniting Business and IT Bard Papegaaij

Effective Enterprise Architecture Governance Plays Several Roles in IT Governance

Bard Papegaaij

Gartner Analyst/User RoundtablesBest Practices in Maturing the EA Program Richard Buchanan

Magic QuadrantsEnterprise Architecture Tools Bard Papegaaij

Tracks & Sessions

11THE WORLD’S MOST IMPORTANT GATHERING OF CIOS AND SENIOR IT EXECUTIVES

Infrastructure & Operations

Infrastructure & OperationsCommunications

Data Centre, Client Computing and IT Operations

NetworkingBusiness Process Management Networking Breakfast

SessionsThe BPM Scenario: From Operational Excellence to Adaptive Processes Janelle Hill

Business Rules Are King Janelle Hill


Best Practices for Selecting a Business Process Management Suite Janelle Hill

Magic Quadrants

Business Process Management Suites Janelle Hill


Key Roles and Responsibilities for BPM Success Janelle Hill

NetworkingEnterprise Architecture Networking Breakfast

SessionsIntroducing Hybrid Thinking Richard Buchanan

Enterprise Architecture and Portfolio Management: Future State as Risk Evaluation in Practice

Bard Papegaaij

EA for CIOs: What Does Enterprise Architecture Really Mean to You and Your Organization?

Richard Buchanan

Enterprise Business Architecture: Uniting Business and IT Bard Papegaaij

Effective Enterprise Architecture Governance Plays Several Roles in IT Governance

Bard Papegaaij

Gartner Analyst/User RoundtablesBest Practices in Maturing the EA Program Richard Buchanan

Magic QuadrantsEnterprise Architecture Tools Bard Papegaaij

Communications technologies, networking and mobility are redefininghow,whereandwhen

we work. Users want to communicate and collaborate using whatever modality works best—voice, data or video. They want to access business applications from any device they choose. And they want to do all of this wherever and whenever they want. These solutions need networks that are optimized to deliver high-quality, low-latency, cost-effective transport. It’s all possible, but it will be complex and very expensive unless communications leaders take control and lead these initiatives.

Afteremphasizingcostoptimization,infrastructureandoperations (I&O) leaders have quickly transitioned to focusing on delivering improved quality, agility and innovative solutions to meet rapidly changing business

dynamics. Do virtualization, energy efficiency and cloud computing simplify or complicate your I&O environment? Invest now in your data center, client infrastructure and operational support capabilities, or risk being unprepared to deliver on next year’s customer expectations.

NetworkingInfrastructure & Operations Networking Breakfast

SessionsUnified Communications and Collaboration Scenario: Are We There Yet? Geoff Johnson

The Computing and Communications Tools Your Employees Need Bob Hafner, Mark Margevicius

Is your network the weak link in cloud computing? Bjarne Munch

The Mobile Scenario: A New Age of Mobile Services Nick Jones

The Next Frontier of Mobile Application Development: Consumer-Oriented, Context-Aware

Nick Jones

Networking and Mobility for the Next Decade Bob Hafner

Magic QuadrantsThe Enterprise Wireless Email Robin Simpson

Wireless LAN Infrastructure (Global) Bjarne Munch

Unified Communications Geoff Johnson

WorkshopsBuilding a Strategy and Business Case for Unified Communications Geoff Johnson and

Bob Hafner

NetworkingInfrastructure & Operations Networking Breakfast

SessionsAchieving Cloud Computing at Scale: A Review of Architectures and Methods Cameron Haight

Data Center Transformation - How to get started Michele Caminos

Managing the Virtual Data Center: Architecture and Best Practices Cameron Haight

The Impact of Hosted Virtual Desktops on IT Infrastructure, Investments, and Implementations

Mark Margevicus

Fabric Computing in the Next Generation Data Center: What, How and When Errol Rasit

Successful Implementation of Environmental Sustainability and Green IT in a CIO Agenda

David Cappuccio

Top 10 Strategies for Surviving Unconstrained Data Growth Phil Sargeant

Reshaping Storage infrastructures for the Next Decade Phil Sargeant

The Big Migration - Windows 7 and Office 2010 Mark Margevicus

Magic Quadrantsx86 Server Virtualization Infrastructure Errol Rasit

Storage Resource Management and SAN Management Software Phillip R. Sargeant

Application Performance Monitoring Cameron Haight

WorkshopBuilding a Strategy and Business Case for Unified Communications Geoff Johnson and

Bob Hafner


Security & Risk Management

Program & Portfolio Management

Formanyorganizations,PPMhasbeenfocusedonprioritizing

initiatives and reducing costs. Enterprises must now position themselves for opportunities amid great uncertainty, and traditional PPM approaches won’t work. You need to build new PPM capabilities that can power growth and innovation, project management offices (PMOs) that really make a business difference, and portfolios that enable change, not stifle it.

We’re living in complex, challenging times with tight

budgets and increasing risk..Security and risk management efforts have rightly focused on effectiveness in preventing security breaches and incidents. But their focus must now shift to efficiency in achieving those goals: improving security and reducing risk while lowering costs. It sounds impossible, but it can be done, and you will need to make it happen.

NetworkingProgram & Portfolio Management Networking Breakfast

SessionsSell or Hold? Reviewing Major IT Initiatives Matt Light

Zen PPM: A New Approach to Driving Results in a Complex World Donna Fitzgerald

People and Projects: Managing Change, Expectations and Engagement Donna Fitzgerald

The Emerging Enterprise PMO Donna Fitzgerald

The Lean Project Management Office: From Prioritization to Process Improvement

Matt Light

Magic Quadrants

Program & Portfolio Management Matt Light


Put a Stake Through It’s Heart - Killing Projects and Programs Matt Light

NetworkingSecurity & Risk Management Networking Breakfast

SessionsThe Gartner 2011 Information Security Scenario Andrew Walls

T+0 - The Most Critical Time of a Disaster - you Better Get It Right Roberta Witty

The Identity and Access Management Scenario Roberta Witty

Build a Key Risk Indicator Catalog to Link Risk and Security to Corporate Performance

Roberta Witty

Three Styles of Securing Public and Private Cloud Computing Andrew Walls

Managing Social Media Security Risks Andrew Walls

Magic QuadrantsNeworking Intrusion Prevention System Appliances Rob McMillan

Secure Web Gateway Andrew Walls

Tracks & Sessions


Track & Sessions

Sourcing & Vendor Relationships

As we transition from recession to recovery, leaders must do more

with less.

This track offers immediate measurable business value. It’s not about returning to business as usual but about dealing with today’s new realities.

We’ll help you improve your sourcing and vendor management, inspire innovation and collaboration with your suppliers, and address the impacts of market forces such as cloud, SaaS and virtualization. Our tactical and practical contract clinics will improve the outcomes of your software and outsourcing deals, whether you are renegotiating, renewing or taking first steps.

NetworkingProgram & Portfolio Management Networking Breakfast

SessionsSell or Hold? Reviewing Major IT Initiatives Matt Light

Zen PPM: A New Approach to Driving Results in a Complex World Donna Fitzgerald

People and Projects: Managing Change, Expectations and Engagement Donna Fitzgerald

The Emerging Enterprise PMO Donna Fitzgerald

The Lean Project Management Office: From Prioritization to Process Improvement

Matt Light

Magic Quadrants

Program & Portfolio Management Matt Light


Put a Stake Through It’s Heart - Killing Projects and Programs Matt Light

NetworkingSourcing & Vendor Relationships Networking Breakfast

SessionsOutsourcing Revolution: Building Better Outcomes Linda Cohen

Infrastructure Utility Services: Understanding the Opportunities and Risks Chris Ambrose

Developing a Strategic Vendor Management Program Jim Longwood

Global Sourcing: A Market in Continuous Evolution Jim Longwood

Outsourcing & Cloud Services: a whole new competitive landscape in Australia

Rolf Jester

Critical Factors for Effective Multisourcing Management Linda Cohen

Gartner Analyst/User RoundtablesUsing Service Providers to Make Cloud Happen Rolf Jester

Contract Negotiation ClinicInfrastructure Outsourcing Chris Ambrose

Event HoursMonday Tuesday Wednesday Thursday

Registration 3:00 pm - 6:00 pm 7:00 am - 6:30 pm 7:30 am - 6:00 pm 7:30 am - 6:00 pm

Conference Sessions 8:00 am - 6:00 pm 8:30 am - 5:30 pm 8:30 am - 6:00 pm

ITxpoShowfloor 7:00 am - 7:30 pm 7:30 am - 8:00 pm 7:30 am - 5:15 pm

Analyst One-on-ones 11:30 am - 6:00 pm 8:30 am - 5:30 pm 8:30 am - 4:00 pm

Industry Monday 1:00 pm - 5:30 pm

Are You a Regular at Symposium/ITxpo?

If so you could be eligible to join our exclusive SymClub loyalty program. Membership is attained by attending two consecu-tive Symposium/ITxpo events and offers a wealth of pre-event, on-site and post-event benefits:

Benefitsinclude:

• Priority fast track registration • Priority One-on-One Analyst bookings • Exclusive access and personal storage space within the SymClub Members Lounge • Dedicated onsite concierge service • USD$100 discount voucher for Gartner Events on Demand


ITxpo: Where cutting-edge technology gets real

You’rebuildingavision.Here,you’llfindknowledgeablerepresentatives who will walk you through the solutions that will enable your projects and advance your initiatives. ITxpo empowers you to make better IT investment decisions.

Gartner Magic Quadrant and MarketScope Theaters

What better way to work ITxpo than to arm yourself with the insight of Gartner Magic Quadrants? Each of these analyst-led ITxpo Theater Sessions on the ITxpo showfloor will focus on a Magic Quadrant or MarketScope related to one or more of the ITxpo marketplaces.

Sponsor Face-to-face Meetings

Confer privately with our sponsors in a 30-minute prearranged meeting that will advance your projects and relationships, wherever you are in the buying cycle. Schedule yours pre-event—we’ll be taking your appointment requests soon at gartner.com/au/symposium.

Emerging Technologies Pavilion

The Emerging Technologies Pavilion at ITxpo will house some of the most intriguing up-and-coming providers in enterprise IT, including Gartner Cool Vendors across key markets. The pavilion will be a hotbed of innovation and activity, including demonstrations and theater sessions highlighting what makes these providers so cool, and why they may be the major providers of tomorrow.

Networking Receptions

Connect with colleagues in similar roles who face the same challenges you do. Networking receptions on the ITxpo show floor let you build relationships and facilitate meaningful exchanges of ideas and information.

Solution Provider Sessions

These valuable 45-minute sessions give sponsors a chance to explain their products and services with practical case study insights. These are some of the market’s most fascinating solutions. You get real-life stories about those who have deployed them successfully - their strategies, challenges and results.

Participants Include:

• CA

• Ektron

• Greenplum

• Hitachi Data Systems

Premier Sponsor

Platinum Sponsors

Silver Sponsors

Interested in sponsoring?Reach the most focused and informed senior executives in IT.

Call +61 2 9459 4683 or e-mail [email protected] to learn more.

ITxpo Sponsors

• HP

• Interactive Intelligence

• Kaspersky

• Riverbed

• Sitecore

• Symantec

• VMware

• Wipro


Top 10 reasons to attend Symposium/ITxpo

Immediate return on investment Take home the how-to insight and information that can help you achieve measurable business results for your organization right away.

New ways to do more with lessDiscover the processes and technologies that can help cut costs and improve efficiency while expand-ing existing capabilities.

360-degree coverageNavigate successfully in an age of business transition with strategic and tactical insight in every area of business IT.

Gartner breadth and depth all in one place Hear what’s on the radar of more than 70 Gartner analysts and consultants through over 150 sessions, workshops, how-to clinics, roundtables and private consultations.

Thebenefitofpeerexperiences Learn how other IT leaders are tackling the chal-lenges of today’s business environment through networking, case studies and facilitated group discussions.

Efficientvendorevaluation Meet vendors and assess products with hands-on demonstrations all in one place—designed for informed decision making.

Tracks aligned with job roleWhatever your role in IT leadership, there is valuable content targeted to your specific needs, perspective and priorities.

Team successGroups of five or more receive valuable benefits including a customized agenda, team session with an analyst, dedicated meeting space and more.

The value of shared knowledge Share what you’ve learned with your colleagues—download reference materials, follow-up trip reports and complimentary analyst webinars.

Timeawayfromtheoffice Unplug and get inspired by immersing yourself in an intensive learning environment designed for focus, collaboration and inspiration.

How to Register

$550 savings!Early-bird discount $3,350 incl GST

(applies if credit card payment is received by 5 p.m. EDT, September 17, 2010)

Standard price $3,900 incl GST

Prices subject to change without notice

Gartner clientsWe also accept Gartner Symposium Tickets as full payment. Please contact your Gartner Account Manager for details.

Cancellation and substitution policyRegistrations may be refunded or a ticket reactivated if the cancellation is made in writing up to 15 business days prior to the start of the event. Cancellations received within 15 business days of an event or non-attendance will not be refunded and tickets will not be reactivated. Substitution of registrations may be made at any time up to the start of the conference. Sharing of attendee passes is not permitted. This conference is organized by Gartner, which reserves the right, in its sole discretion, to limit or deny access to the conference to any entity or individual. Receipt by Gartner of an application and/or payment does not constitute acceptance. Applications and payments that are not accepted will be returned. For the Gartner Privacy Promise, a full list of rules regarding cancellations, substitutions and exclusions, visit gartner.com/au/symposium.

Team Send ProgramOptimize your presence at Symposium/ITxpo by sending five or more attendees and having team meetings during the week. The Symposium Team Send Program lets you bring five or more team members and save, as well as benefit from a host of valuable perks.**

It’s easy to sign up for the Team Send ProgramSelect a team captain to coordinate arrangements at your end,

then call +61 2 8569 7622 to register and get complete details.

BRW Offer

All registrants to Symposium/ITxpo receive a free 12 month trial subscription to BRW.

** Any combination of paid registrations may be used to qualify for complimentary registrations (except for Gartner complimentary registrations). Teams must come from thesameorganization.Thisprogramvoidsallotherteamoffersandpromotionsfor event attendance. Teams that exceed the largest threshold will qualify for ad-ditionalcomplimentaryregistrationsaccordingtothesmallteamsizeincrements.Meeting requests must be made three weeks prior to start of the event. Any requestswithinthreeweekswillbebaseduponavailability.Specificanalystandexecutive or vendor availability or topic coverage is not guaranteed.

Online: gartner.com/au/symposium

Telephone: +61 2 8569 7622

Email: [email protected]

Venue InformationSymposium/ITxpo 2010 will take place 16 - 18 November, at the Sydney Convention & Exhibi-tions Centre, Australia.

How to Register

The World’s MosT IMPorTANT GATherING

oF CIos ANd seNIor IT exeCuTIves

In a time of transition, success starts at Symposium/ITxpo

Media Partners:

Endorsed by:

2010 symposium/ITxpo Worldwide

sao Paulo, Brazil orlando, Florida Tokyo, Japan Cannes, France sydney, Australia

14 - 16 September 17 - 21 October 25 - 27 October 8 - 11 November 16 - 18 November

the world’s most important gathering of cios and senior it … · 2019-04-04 · strategy and...

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