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The Federal Performance Measures – Keep, Change or 

Replace?

Alicia KeyVeronica Ragland

Jean Fogarty

November 1, 20112

5 Federal Performance Measures Measure Formula Weight Standard Penalty 

StandardPaternity Establishment

IV‐D PEPCaseload children  born 

OOW with Pat. Est. or Ackn.Caseload children born OOW  by end of preceding calendar year 

Statewide PEPStatewide children born OOW with Pat, Est. or Ackn.  in fiscal yearStatewide children born OOW in 

preceding fiscal year

1 50% or improve 10%

80% or improve 2 – 6 %

Support Orders Cases with support ordersTotal cases

1 50% or improve  5%

40% or improve 5%

Current Collections $ Current Support Collected$ Current Support Owed

1 40% or improve 5%

35% or improve 5%

Arrears Collections Cases Paying ArrearsCases with Arrears Due

.75 40% or improve 5%

N/A

Cost Effectiveness Total $ CollectedTotal $ Spent

.75 $2.00 N/A

The maximum a state can earn in incentives for measures 1-4 is reached at 80% and for measure 5 (cost effectiveness) at $5.00. 3

Child Support Performance on 5 measures

2

2.5

3

3.5

4

4.5

5

5.5

6

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

110.00%

120.00%

FFY 2000 FFY 2001 FFY 2002 FFY 2003 FFY 2004 FFY 2005 FFY 2006 FFY 2007 FFY 2008 FFY 2009 FFY 2010

Percentage

Performance from 2000 ‐ 2010

IV‐D PEP Statewide PEP Order % CSUP % Arrears % Cost Effectiveness

PEP, Orders, Current and Arrears Collection use the left axis.

Cost effectiveness uses the right axis 4

Collections and Cost

3,000,000,000

3,500,000,000

4,000,000,000

4,500,000,000

5,000,000,000

5,500,000,000

6,000,000,000

15,000,000,000

17,000,000,000

19,000,000,000

21,000,000,000

23,000,000,000

25,000,000,000

27,000,000,000

29,000,000,000

FFY 2000 FFY 2001 FFY 2002 FFY 2003 FFY 2004 FFY 2005 FFY 2006 FFY 2007 FFY 2008 FFY 2009 FFY 2010

To

tal C

oll

ecti

on

s

Total Collections and Cost

Total Collection Total Cost

Collections use the left axis

IV-D caseload uses the right axis 5

Collections and TANF Caseload

3,000,000

3,500,000

4,000,000

4,500,000

5,000,000

5,500,000

6,000,000

15,000,000,000

17,000,000,000

19,000,000,000

21,000,000,000

23,000,000,000

25,000,000,000

27,000,000,000

29,000,000,000

FFY 2000 FFY 2001 FFY 2002 FFY 2003 FFY 2004 FFY 2005 FFY 2006 FFY 2007 FFY 2008 FFY 2009 FFY 2010

To

tal C

oll

ecti

on

s

Total Collections and TANF Caseload

Total Collection TANF Caseload

TA

NF C

aselo

ad

Collections use the left axis

TANF caseload uses the right axis6

Total Cases and Number of Employees

55,000

57,000

59,000

61,000

63,000

65,000

15,000,000

15,500,000

16,000,000

16,500,000

17,000,000

17,500,000

18,000,000

FFY 2000 FFY 2001 FFY 2002 FFY 2003 FFY 2004 FFY 2005 FFY 2006 FFY 2007 FFY 2008 FFY 2009 FFY 2010

To

tal C

aselo

ad

Total Cases and Employees

Caseload Employees

Collections use the left axis

Number of Full Time Employees uses the right axis7

Paternity EstablishmentWhat Works• 38% of the IV‐D Directors say it works

• 80% paternity establishment is attainable

What Doesn’t Work • 62% of the IV‐D Directors say it doesn't work

• Full incentives are awarded at 80% but penalties    are assessed for failing to reach 90%

• Reducing out of wedlock births works against states because the smaller current pool of births makes it harder to reach  8

Paternity Establishment (Cont.)

Change?• Reduce penalty to match performance measure

• Require all states to use a IV‐D PEP by eliminating the state wide option

9

Current Support Collections

What Works• 86% of directors say this measure works

• It incentivizes the core function of the Program

• Promotes orders that match the NCPs ability to pay

What Doesn’t Work • Only one state has been able to obtain the full incentive

• Is 80% too high when many states have 50% of the caseload receiving TANF? 10

Current Support Collections (Cont.)

Change?• Measure the number of cases that receive support so long as a case receives at least 60% of current support due

• Measure the reliability of support by counting the number of months support is received in a year

• Measure the average collections per case or the percent of cases with payments

11

Collections on Arrears

What Works• 65.5 % of IV‐D directors surveyed say it works

• It requires states to put some effort into every single case 

What Doesn’t Work • The measure supports  minimal effort in arrears management

• It doesn't reward an increase in the arrears collections amount

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Collections on Arrears (Cont.)

Change?• Measure % collected on arrears owed per case,  rather than $1 per case

• Debt forgiveness or total arrears reduction should be rewarded in some way

• Weight of the measure (now 75%) should be changed

13

Support Order EstablishmentWhat Works• 100% of IV‐D Directors who responded to the survey feel this measure works

What Doesn’t Work • Creates an immediate expectation by the CP that payments will immediately begin to flow

Change?– Nothing

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Cost Effectiveness

What Works• 69% of IV‐D Directors surveyed say it works

• Current economic realities justify greater rewards for operating a lean and efficient program

What Doesn’t Work • Discourages large dollar investments in program infrastructure/technology

• Discourages investment in activities that do not clearly lead to collections (pregnancy prevention education, access & Visitation, etc.)

15

Cost Effectiveness

Change?• Increase maximum performance of $5 ‐many states already exceed it

16

New Performance Measures?• Employment Rate:  CS referrals that result in NCP employment

• Full Distribution:  (Number of) families that receive full distribution

• Cost Avoidance:  Public benefit costs avoided when families receive (regular) child support payments.

17

New Performance Measures (Cont.)?

• Subgroup Compares:  PMRs for Current Assistance, Former Assistance, and Never Assistance caseloads

• Fatherhood/Family Stability:  No recommendations on how to measure

• Ability to Pay/Review and Modification:  Looks at Current Collections from agency action rather than outcome.

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APPENDIX

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OCSE 157 Performance Measure Lines 

Line Item Performance Measure

Line 5: IV‐D cases born out of wedlock

Line 6: IV‐D cases with paternity

Paternity Establishment—IV‐Dline 6 ÷ Line 5

Line 8: Children born out of wedlock statewide

Line 9: Paternity established statewide

Paternity Establishment—Statewideor Line 9 ÷ Line 8

Line 1: Open cases

Line 2: Cases open at end of FY with order

Cases with OrdersLine 2 ÷ Line 1

Line 24: Total child support due

Line 25: Total child support distributed

Collection Rate for Current SupportLine 25 ÷ Line 24

Line 28: Cases with arrears

Line 29: Cases paying towards arrears

Cases Paying Toward ArrearsLine 29 ÷ Line 28

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