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The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25 , 2009 Joe Watts Senior Fellow, The Institute for College and Career Success

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Page 1: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

The Use of a Web Portal to Increase Access to Higher Education

HawaiiFebruary 24 & 25 , 2009

Joe WattsSenior Fellow, The Institute

for College and Career Success

Page 2: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

US Secretary of Education Report“We found that access to American higher education is

unduly limited by the complex interplay of inadequate preparation, lack of information about college opportunities and persistent financial barriers.”

Former US Secretary of Education Margaret Spellings

Page 3: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Presentation Overview

• Define the Problem• North Carolina’s Response• Review the Site• New Initiatives • Examine Results• Benefits

Page 4: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

The Driving Forces

•Changing Demographics

•Shifting Economics

Page 5: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Demographics

Page 6: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

The number of public high school graduates peaks in 2009, doesn’t recover until 2017

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

Page 7: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

The racial composition of HS graduates will change 1994-2018

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

Non-Public White Black Asian Hispanic American Indian

Page 8: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Projections of High School Graduates by State2002-2018

Loss of 10%-35%Loss of 1%-9%Gain of 1%-10%Gain of 11%-25%Gain of 26%-50%Gain of 51%-103%

Source: Western Interstate Commission for Higher Education

Page 9: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

110,000

American Indian/ Alaska Native

Asian/Pacific Islander

Black, non- Hispanic

Hispanic

White, non- Hispanic

North CarolinaPublic and Nonpublic High School Graduates

2003-04 through 2017-18 (projected)

Source: Western Interstate Commission for Higher Education

Page 10: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

HawaiiPublic and Nonpublic High School Graduates

2005-06 through 2021-22 (projected)

Source: Western Interstate Commission for Higher Education

0

2,000

4,000

6,000

8,000

10,000

12,000

2005

-06

2007

-08

2009

-10

2011

-12

2013

-14

2015

-16

2017

-18

2019

-20

2021

-22

American Indian/AlaskaNative

Asian/Pacific Islander

Black/Non-Hispanic

Hispanic

White/Non-Hispanic

Page 11: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Economic and Industrial Shifts

Page 12: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Source:http://www.cerc.com/detpages/aboutus79.html

Page 13: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Economic and Industrial Shifts• Historically a manufacturing/agricultural state

Loss of textiles Loss of furniture Loss of tobacco

• Future Industries for Growth Biotechnology Pharmaceuticals Pervasive computing Nanotechnology Service industries

Page 14: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Skilled20%

Unskilled60%

Professional20%

1950

Bureau of Labor Statistics

Skill Level ChangesSkill Level Changes

Page 15: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Skilled45%

Unskilled35%

Professional20%

1991

Bureau of Labor Statistics

Skill Level ChangeSkill Level Changess

Page 16: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Skilled65%

Unskilled15%

Professional20%

2000

Bureau of Labor Statistics

Skill Level ChangesSkill Level Changes

Page 17: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 18: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

North Carolina’s Response

Page 19: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

CFNC is a partnership requested by the UNC Board of Governors and funded by the 1999 General Assembly.

•Department of Public Instruction (K-12)•NC Community College System (58)•NC Independent Colleges and Universities (36)•UNC System (16)

The College Foundation of North Carolina

Page 20: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

CFNC is the name of a service provided by three

NC entities

Pathways

State-funded K-16 partnership (DPI, NCCCS, UNC,

NCICU) administered by the

UNC System

NC’s loan originator - 501(c)3

State Guarantor - scholarships, 529 program

Page 21: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

To increase the college-going rate in North Carolina with particular attention toward “first-generation” college students.

Our Primary Goal = Access

Two obstacles facing

first-generation college students:

(1) Can I really go to college in NC?

(2) Can I afford to go to college?

GOAL

Page 22: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

CFNC Access Services

Technology and Internet Services

Career Center

Student Planner

College Fair

Online Applications and HS Transcripts

Paying for College

Saving for College

www.CFNC.org

Resource Center

Toll-free Telephone Hotline for Career,

College, & Financial Aid Planning

Email from CFNC.org

Publications

Training

Hispanic Services

1.866.866.CFNC

GEAR UP North Carolina

Low-income (FRL) school students

$37 million

Two grants from Dept of Education

(2000-2011)

35 NC counties

14,000+ students

Page 23: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Why a Web Portal1. Good Information = Good Decisions2. Comprehensive: “Plan, Apply, and Pay”3. Up-to-date / Real Time4. Accessible5. Interactive6. Personalized7. Versatile8. Supports and Enables Student Transitions

Page 24: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

• Career information

• Four-year planner

• Free Test Prep for SAT/ACT/GRE

• College profiles and matching assistant

• Online applications

• Electronic high school transcripts

• Online FAFSA

• Financial aid information

• 529 College Savings Plan

CFNC.org Highlights

Page 25: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 26: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 27: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

The College Access A’s and Mentor Portal

5. Applications

1. Aspirations

2. Academic Preparation

3. Affordability

4. Availability

Career Planner

Student Planner

Paying for College

College Fair

Online Applications

Page 28: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Taking Access to The Next Level

• College Access and Career Planning Curriculum • Premier Agenda High School Planner

• Career Planning and Exploration

• College Application Week

Page 29: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

NEW

Curriculum Materials and Academic Planning Tools

Page 30: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 31: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

NEW

Bridges Career Tools Enhancement to CFNC.org

Page 32: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 33: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 34: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

NEW

College Application WeekA North Carolina Innovation

Page 35: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

College Application Week Background

• Patterned after College Goal Sunday

• Target the two biggest obstacles standing in the way of students matriculating to post-secondary education: Admission and Cost.

• Cosponsored by CFNC and CACRAO

• Goal = All Students Apply to College

Page 36: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

College Application Week Timeline• 2006, 15 high schools

• 931 students participated• 1,007 applications were submitted

• 2007, 109 high schools• 12,808 students participated• 21,445 applications were submitted

• 2008, a statewide event: • 19,356 students• 37,903 applications

Page 37: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Events

Page 38: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Access Marketing

Just because you build it, doesn’t mean they will come…

Page 39: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

■ TV

■ Radio

■ Print and Direct Mail

■ Billboards

■ Collateral Materials

■ Public Service Announcements

CFNC Marketing

Marketing Strategies:

Page 40: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Annual Marketing• Year One Brand Awareness• Year Two Targeting Services• Year Three Targeting Services• Year Four Targeting Audiences

Page 41: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Year One

Branding and Awareness

Page 42: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 43: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 44: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Years Two &Three

Targeting Services

Page 45: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 46: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 47: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 48: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Year Four

Special Audiences

Page 49: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career
Page 50: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Results

Page 51: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Public Awareness

•Of those who know the site, 84% anticipate using the services

•80% of High School and Middle School parents in North Carolina are aware of CFNC.org

Page 52: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Training and Support• 4,850+ School Counselors Trained• 500+ Admissions Officers Trained• Superintendents and Principals• Teachers/ Media Center Directors• School Boards• Governor’s Education Cabinet• Legislative Education Oversight Committee

Page 53: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

CFNC.org Usage 2001 through January 2009

9,336 visitors per day for an

average of 10 min

2,461,441 student accounts

1,270,332 online

applications

97,417(2007&2008)

High school transcripts

Page 54: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Source: Postsecondary Education Opportunity

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

Fiscal Year

Co

lleg

e P

art

icip

ati

on

Ra

te

North Carolina College Participation Rates for Students from Low Income Families

Page 55: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Change in

College

Participation Rates Stude

nts Low Inc

Families

Page 56: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Why CFNC.org WORKS• Collaboration• Flexible and Robust Technology• “One Stop Shop”• Training• Marketing• Constantly Evolving• Student Centered

Page 57: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Benefits to the State

• A “One Stop Shop” for College and Career Planning

• A P-16 Initiative and Collaboration • Increased Access to Higher Education• Better Educated Workforce• Lower Unemployment

• Increased Tax Revenue

Page 58: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Benefits to Students

Page 59: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Benefits for Counselors

• Career Planning Tool• College Exploration Tool• Course Selection• ACT/SAT Preparation• Case Load Management• Electronic Transcripts • Tracking

Page 60: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Benefits to Colleges

• Increased Visibility• Source of Prospects• Online Application (Funnel)• Electronic Transcripts• Costs Savings• Better Prepared Students• Access to State Based Financial Aid

Page 61: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

“A One Stop Shop”

• Career Planning• College Planning• Course Selection • Test Preparation• College Applications• Transcripts• Financial Aid

Page 62: The Use of a Web Portal to Increase Access to Higher Education Hawaii February 24 & 25, 2009 Joe Watts Senior Fellow, The Institute for College and Career

Questions?

Joe Watts, Senior FellowThe Institute for College and Career Success

[email protected]