the ultimate guide - retail week livewill treat disruption as business-as-usual in an industry...

RETAIL EVOLVEDTHRIVING IN A DIGITAL WORLD

THE ULTIMATE

GUIDETO GETTING ONSTAGE AT

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RETAIL IS FACING THE GREATEST PERIOD OF CHANGE IN LIVING MEMORY. MAYBE EVER.

Few industries are being disrupted as drastically as retail. Heritage businesses from retailers to brands and CPGs are fighting to transform their models to become channel agnostic and customer-centric. Digitally native companies also face challenges of their own, to scale, create customer loyalty and themselves keep up with the breakneck pace of change.

But what does this mean for businesses today? Those left standing will treat disruption as business-as-usual in an industry accustomed to slow, strategic planning. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Building an ecosystem that will fuel your growth has become critical to success and this is where the new Retail Week Live comes in. Joining strategy and digital together, Retail Week Live will unite leaders and their teams to solve issues, align their thinking and meet key partners.

ABOUT THE DIGITAL PROGRAMME


If you’re a digital aficionado with a story to tell, The Digital Programme at Live is your platform to inspire, connect and showcase. This is your chance to be a part of the conversation, drive change, and position yourself as being at the very forefront of the digital revolution.

Live is your opportunity to speak to a room full of the brightest minds across digital and technology as well as the biggest names in retail. Anyone can submit an idea for a speaking session, but not just anybody will make the cut. We’re on the lookout for game-changing ideas and ground-breaking innovations capable of changing the face of retail.

There is no fee to speak as part of the Digital Programme, but our content is reserved only for the very best, so your idea needs to be compelling and unique.

SPEAK AT THE THE LIVE, DIGITAL PROGRAMME


The Digital Programme at Live explores the next 6-24 months of tech innovation and disruption across retail and direct to consumer. All submissions must think forward to deliver a proposal exploring the road ahead.

Some examples of what will resonate with our audience include:

Revolutionary ideas – a story, concept or product that is going to transform retail and direct to consumer as we know it

Insight pieces – future technology trends and their impact on the on the retail and direct to consumer industries

Educational pieces – new skills or techniques on innovating to meet the demands of the next generation

An inspirational speaker – someone out of reach that they don’t get everyday access to

The nitty-gritty – making sense of tech implementation and everyday tech challenges

Remember you will be talking to innovators, disruptors and senior decision makers, including CEOs CFOs ChiefDigitalOfficers ChiefTechnologyOfficers ChiefInformationOfficers ChiefProductOfficers ChiefMarketingOfficer Supply Chain Directors ChiefCustomerOffers

…and their Directors and Heads of

STARTING YOUR SUBMISSION

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KEYNOTE PRESENTATION Yes! Industry legends, mavericks and rising stars go down a treat and drive the biggest audience. Our audience want access to new and exciting people that they don’t always get to hear from. Think about what makes them awesome. NO! Sales pitches. We wont accept submissions from speakers who ‘are on the circuit’ we want fresh and exciting speakers.

CHOOSE YOUR FORMAT


ROUNDTABLE OR WORKSHOP Yes! A confident, articulate and knowledgeable moderator is key to keeping participants engaged. The topic must be juicy enough to get discussion flowing and delegates wanting to take part.NO!Broad topics. Be sure that your topic has a clear focus and lends itself to discussion. This is not a presentation session and so we will expect to see discussion and interactive elements in your submission

CHOOSE YOUR FORMAT


PANEL DISCUSSION Yes! As with keynotes, industry legends, mavericks and rising stars go down a treat. Contrasting views are great in panels. Find participants who disagree so a true discussion can take place.NO!Unstimulating topics. Panels work best for topics that are open to difference of opinion.

CHOOSE YOUR FORMAT


DEBATES Yes! Two visionaries going head to head to debate one of retail or technology’s most prevalent challenges makes for a brilliantly engaging session. Think about making this session format interactive with the use of audience polls etc. NO! Timid speakers. This session format works best with big, bold and opinionated personalities.

CHOOSE YOUR FORMAT


FIRESIDE CHATS OR INTERVIEWS Yes! As with keynotes and panels, industry legends, mavericks or funky rising stars make for great interviewees.NO!Inexperienced interviewers. Fireside chats and interviews need a commanding and experienced interviewer to steer the session and make it as engaging as possible.

CHOOSE YOUR FORMAT


SURPRISE US!We are always on the look out for fun and new ways to share content. If you have a great format idea that will wow the audience whilst delivering valuable content let us know. We aren’t afraid of the impossible...

CHOOSE YOUR FORMAT


All content must be original, fresh and created specifically for The Digital Programme at Live Topics that the audience are particularly interested in include (but are not limited to!):

ARTIFICIAL INTELLIGENCEWhat new innovations in AI capability could change the face of retail? What are the best applications of AI in the future to drive the biggest benefits for retailers?

CUSTOMER DATA AND INSIGHT How can we truly leverage the power of our data to drive real business results using deep analytics and what technologies will shape this in next few years? How can retailers better harmonise their data across touch points for a more holistic view of the customer?Who now owns the customer relationship?

ECOSYSTEMS & PARTNERSHIPSHow can successful partnerships be created, and existing ones improved? What do we build in house, what do we buy, and where do we partner?

PERSONALISATION AND THE CUSTOMER JOURNEYHow can retailers drive innovations in online to offline attribution techniques, and deliver a joined up approach to hyper-personalisation across customer touchpoints?

CHOOSE YOUR TOPIC


THE HUMAN ELEMENT: ORGANISATIONAL CULTURES AND THE WAR FOR TALENTHow can retailers compete to attract and retain the tech talent needed to drive innovation in their businesses? How can we create a workplace culture to drive pace?What should an organisational structure look like to champion digital from within?What are the future job functions?

VOICEWhat does the future hold for the development of voice technology, and what opportunities does this create for retailers in the connected home, on mobile, and beyond?

MOBILE AND BEYONDHow will mobile evolve in the next couple of years, and what’s after mobile?

IOT AND THE CONNECTED HOME How can retailers leverage IoT to reshape the customer experience in the connected home and beyond?

VIRTUAL AND AUGMENTED REALITYWhat innovations in virtual and augmented reality will reinvent the in-store customer experience?

CHOOSE YOUR TOPIC


LEGACY SYSTEMS & AGILITY How do we align old legacy systems to become more efficient and where do we place our bets when it comes to new technology? How can we implement new technology quicker and in a cost-efficient and scalable way?

THE FUTURE OF PAYMENTSHow can we make payments a frictionless part of a seamless customer experience?What does the future payment landscape look like, and what technologies will continue to drive a cashless society?

BLOCKCHAINHow can blockchain technology change the face of retail, from transparency in the supply chain to data ownership?

GEN Z How do the next generation shop? How can retailers use technology to better meet their expectations?

CYBERSECURITY With mitigating the risk of security breaches and hacking becoming ever more important for retailers, what tech innovations will help retailers do this?

SUPPLY CHAIN, LOGISTICS AND STOCK MANAGEMENTWhat technologies will continue to reinvent and disrupt the supply chain?How can we harness warehouse automation to drive efficiencies across the business?What role will AI have in optimising stock and replenishment frequency?What tech innovations will help retailers to overcome challenges in the final mile?What technologies will support and innovate B2B supply chains? How can brands make their supply chains more consumer-centric?

CHOOSE YOUR TOPIC


The speaker is integral to the success of a submission. We want the innovators, movers and shakers, techies and disruptors on stage sharing their vision for the future. Think outside the retail box, and think big - we’re looking for the Elon Musks and Mark Zuckerbergs of this world!

We also want to create and represent a vibrant and diverse ecosystem of talent at the Digital Programme at Live to provide our audience with a wider range of perspectives and to further improve the quality of content. As such, we actively encourage individuals of all genders, ethnicities, sexual orientations, ages, or physical or mental disabilities to take to the stage at the Digital Programme at Live

Please do confirm the speaker is able to make the dates before entering your submission.

CHOOSE YOUR SPEAKER


Ben BlakeVP & Global Head of Consumer Marketing

Hotels.com

Clodagh MoriartyChief Digital Officer

Sainsbury’s

Almudena CardenasAlmudena CardenasChief Project & Innovation Officer

Tendam

Chenkai LingVice President | JD.com

General Manager of JD Retail SolutionsJD.com

Daniel GeblerCTO

Picnic

Clare JonesCCO

what3words

Brad KlingenbergChief Algorithms Officer

Stitch Fix

Sara Wood EVP, Product

Farfetch

Caroline ChanVice President & General Manager

Intel

Scott CrawfordScott CrawfordHead of Enable the Science

84.51/Kroger

Chris HomerCTO

thredUP

Nancy CruikshankSVP Digital Business

TransformationCarlsberg

Josh BuilderCTO & Head of Product

Rent The Runway

Shelley BranstenCorporate VP, Global Retail

& Consumer GoodsMicrosoft

Medhi FehriMedhi FehriGroup Head of Data Science

L’Oréal

SPEAKERS HALL OF FAME


DATES FOR THE DIARY

FIVE KEY TAKEAWAYS

We know there’s a lot of information to digest so these are the key points to remember:

All content must be original, fresh and created specifically for the Digital Programme at Live and your speaker must have confirmed they can speak

Think outside the box to propose something truly unique and inspiring We will not accept any sales pitches We actively encourage diversity across our speaker line-up including all genders, ethnicities, sexual

orientations, ages, or physical or mental disabilities The submission deadline is 22 November 2019 and you will hear back from us by 13th December 2019

22 November 2019Submission deadline. Please ensure you have submitted your proposal via the online form at live.retail-week.com by this date.

23 November - 13 DecemberReview and response. All proposals will be evaluated, and either accepted or rejected by 13th December. Do not expect a response until this date.

14 December 2019 onwardsContent delivery. The Digital Programme at Live team will be on hand to help the speaker in the development of their session, offering guidance on presentation style, technical requirements and session promotion.


All proposals must be submitted via the our online form at live.retail-week.com/digital, but for any questions or queries, please do not hesitate to contact us:

Rebecca MorrisonContent ManagerDigital Programme, LiveE: [email protected]

T&Cs (the boring bit)

All speakers receive a complimentary, two-day pass to attend Live There is no fee to speak on any of the stages If your idea is successful, you will need to cover the costs of the logistics (travel, accommodation etc.) You, the session holder, are responsible for the conception, creation and execution of your session, however,allspeakerconfirmationsandchangesmustbeapprovedbythe Live Content team

Successful proposals are chosen on the merit of the idea and the speaker so any speakers put forward inyoursubmissionmusthaveconfirmedtheiravailabilityandwillingnesstospeakat Live

Youmusthavetherightstoallcontentinthepresentationandproposalasallsessionsarefilmedand shared with delegates after the event. Press are also in attendance and we cannot control what is shared outside of the event.


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the ultimate guide - retail week livewill treat disruption as business-as-usual in an industry...

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