the twelve keys to effective requirements elicitation (as sung to the tune of the “twelve days of...
TRANSCRIPT
The Twelve Keys to Effective Requirements
Elicitation
(As sung to the tune of the “Twelve Days of Christmas”)
The first key to requirements elicitation that my instructor gave to me was…
Focus on your goal• Get full breadth of
requirements• Maximize time of your
stakeholders• Ensure consistent and
feasible• Validate user needs• Manage the session
The second key to requirements elicitation that my instructor gave to me was…
• Interviews, questionnaires, workshops, use cases, brainstorming, role playing, etc
• Must be a good fit for the situation
Select a technique
The third key to requirements elicitation that my instructor gave to me was…
• Right People• Best Methods• Identify Risks• Establish Timetable
Plan
The fourth key to requirements elicitation that my instructor gave to me was…
• Prepare tools• Ensure attendance• Establish objectives• Perform the elicitation
Do
The fifth key to requirements elicitation that my instructor gave to me was…
• Verify effectiveness• Verify techniques• Verify requirements• Communicate results
Check
The sixth key to requirements elicitation that my instructor gave to me was…
• Improve the plan• Correct the process• Change techniques• Update requirements
Act
The seventh key to requirements elicitation that my instructor gave to me was…
• Requirements Level Pattern• To move up – “Why”?• To move down – “How”?
Use Why’s & How’s
The eighth key to requirements elicitation that my instructor gave to me was…
• Ask open-ended questions• Give acceptance cues• Use silence• Verify 80/20 rule
Listen more than speak
The ninth key to requirements elicitation that my instructor gave to me was…
• Who is user of product?• Open ended questions• 80/20 rule
Avoid analyst bias
The tenth key to requirements elicitation that my instructor gave to me was…
• Use decomposition• Breadth then depth• Don’t interrupt• Validate once complete
Brainstorming is your friend
The eleventh key to requirements elicitation that my instructor gave to me was…
• Don’t be afraid to ask a client to clarify or explain
• Stroke ego’s• Utilize a glossary for terms
and acronyms
Help Me Understand
The twelfth key to requirements elicitation that my instructor gave to me was…
• Get support when needed• Use “parking lot”• Give participants pre-work• Use visuals
Employ Tips/Tricks
Wrap Up
• Questions
• Comments