the top mistakes clients make when building their app

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Tuesday, June 25, 13

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- How did your app turn out to be uninspiring? - Avoid making a self-destructive app - Learning from stories of failures and plan your route to developing a successful app Read the blog post: http://2359media.com/2013/07/the-top-mistakes-clients-make-when-building-their-app/

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Page 1: The Top Mistakes Clients Make When Building Their App

Tuesday, June 25, 13

Page 2: The Top Mistakes Clients Make When Building Their App

Why most apps fail?

Tuesday, June 25, 13

Page 3: The Top Mistakes Clients Make When Building Their App

manymany appsmany many mistakes, view into howenterprise makes decisions that doom you

Tuesday, June 25, 13

Page 4: The Top Mistakes Clients Make When Building Their App

“More than 50% of apps have less than 1000 downloads”

“it found that 26% of the time, customers never launch a mobile application they've download more than once”

Tuesday, June 25, 13

Page 5: The Top Mistakes Clients Make When Building Their App

Existing Process

Team Brainstorm for Features Specification Internal Validation

External Validation

Software development

customersboss

Tuesday, June 25, 13

Page 6: The Top Mistakes Clients Make When Building Their App

Existing Process

Team Brainstorm for Features Specification Internal Validation

External Validation

Software development

Up until this point, we have no idea what our customers are thinking

customersboss

Tuesday, June 25, 13

Page 7: The Top Mistakes Clients Make When Building Their App

the butterfly effect2. Value Proposition3. Differentiation4. Marketing Plan

Tuesday, June 25, 13

Page 8: The Top Mistakes Clients Make When Building Their App

ImaginaryUSER PERSONA

bossBusiness Team

Design & Dev Team

Tuesday, June 25, 13

Page 9: The Top Mistakes Clients Make When Building Their App

Why should I exist?For (target persona) who needs (articulate use case),

(App X) is the (market context) that

(benefit delivered)

unlike (closest competitor),

App X (why you are better)

Tuesday, June 25, 13

Page 10: The Top Mistakes Clients Make When Building Their App

LINE IM appFor (guys) who (want to impress girls)

(Line) is a (IM App)

that (enables a more emotional IM experience)

unlike (Whatsapp)

Line has (many cute icons to help you better express yourself)

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Page 11: The Top Mistakes Clients Make When Building Their App

And then after launchNo one knows about itStop...

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Page 12: The Top Mistakes Clients Make When Building Their App

Recap1. 1 User Persona2. Specific Value proposition3. Differentiation4. Marketing5. Iterate with Feedback

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Page 13: The Top Mistakes Clients Make When Building Their App

WhatUser experience approach

feature

user experience

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Page 14: The Top Mistakes Clients Make When Building Their App

Start with the user!

User

Needs

Uses

Feature

Iterate and learn quickly and cheaply

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Page 15: The Top Mistakes Clients Make When Building Their App

Howdo we do it?

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Page 16: The Top Mistakes Clients Make When Building Their App

Hypothesis - Identifying risk: key assumptions we have about our users that if it is found to be false, the product fails.

User Persona - Building an indepth profile of the user. This includes demograpics, behaviour, and aspirations.

Interview - Conversation topics, prompts and other techniques to validate the crafted user persona.

Use Case - Brainstorming of benefits that the user could derive from using the product, based on the validated persona.

Features - Brainstorming of features according to the use case that will bring the highest user satisfaction.

Metrics - Trackable KPIs that would indicate the success (or failure) of the product.

Tuesday, June 25, 13

Page 17: The Top Mistakes Clients Make When Building Their App

Crafting User PersonaFirst Session

Use case, Features and MetricsSecond Session

*Interviews will happen between First and Second Session

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Page 18: The Top Mistakes Clients Make When Building Their App

2359 Media99B Tanjong Pagar Rd

Singapore 088520Email: [email protected]

www.2359media.com

Copyright © 2359 Media

ImaginaryUSER PERSONA

bossBusiness Team

Design & Dev Team

Zhou Wenhan +65 [email protected]

Tuesday, June 25, 13