the top four cio priorities and 12 ways to help your cio sleep better at night
DESCRIPTION
Do you know what your CIO and other CIOs consider important today? What their burning issues are? Attend this session to learn what IT leaders are thinking about today, the top priorities they are focusing on, and how you can help your CIO sleep easier at night.TRANSCRIPT
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The top four CIO priorities and 12 ways to help your CIO sleep better at night Tom Norton
Ewald Comhaire
June 10, 2013
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3
My background
Title VP, Big Data Services
IT industry experience • Application Services Manager – UPS USA
• Director, Technical Support – UPS USA
• Technical Services Manager – Spain
Professional information • Computer Science engineer
• University of Minnesota
Years at HP 13
Current responsibilities VP, Global Technology Services Consulting Big Data Practice – leads the envisioning, development and implementation of Big Data related services globally
Name: Tom Norton E-mail: [email protected]
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My background
Title Sr. Director, HP Converged Cloud Services
IT industry experience • Microprocessor design and development
• Military and NATO
• Financial Industry (S.W.I.F.T.)
• Managing large services business
Professional information • Master in Computer Science Engineering
• University of Brussels
Years at HP 27
Current responsibilities Global Lead for engineering and development of Cloud Professional Services.
Speaker at cloud events across the globe
Name: Ewald Comhaire E-mail: [email protected]
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CIO priorities, issues and questions for 2013
CIO Priorities – Gartner • Analytics and business
intelligence
• Mobile technologies
• Cloud computing (SaaS, IaaS, PaaS)
• Collaboration technologies (workflow)
• Legacy modernization
• Virtualization
• Security
Strategic CIO Issues – Forbes • Simplify IT
• Lead the social revolution
• Unleash your company’s intelligence
• Upgrade your cloud strategy
• Transform Big Data into Big Insights, Big Vision, and Big Opportunities
• Lead with Speed
Essential CIO questions – IDC • Following (and playing a key
role with) the data?
• Exploiting Mobility beyond smartphones & tablets?
• Expanding connections with LOB executives?
• Developing an “industry PaaS” strategy?
• Expanding value from silos to mash-ups?
• Preparing for the “death” of dedicated IT?
• Building “enterprise” offerings on consumer base?
Many opinions, but common themes
Sources: Gartner CIO Survey January 2013 Forbes Top 10 Strategic CIO Issues for 2013, October 2012 IDC: Competing on the 3rd Platform, March 2013
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Our view: two mega trends in enterprise IT
Main value for you: A new delivery model for IT • Accelerate Business Innovation
• Faster response and GTM
• Flexibility
• Self-service, anywhere, anytime
• Pay-for-Use lowers risk and cost
Cloud Business model becomes “the business of IT”
Main value for you: Additional business value
New customer services creation
Differentiator and value creation
Business control
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IT transformation for Big Data
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Enabling Analytics and Business Intelligence is a Top CIO Priority
What keeps your CIO up at night in the Big Data era?
Magnitude of the data
Flash flooding of legacy data bases
Unable to secure
Time consuming Data integration
Real-time insight needed
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Why it complicates the IT challenge How to gain value from data while continuing to meet traditional IT objectives
Deliver better business insights, faster
Manage costs
Ensure flexibility
Maintain high performance and availability
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Why? What’s required?
Action: data platform transformation
Big Data information refinery
Insight processing – For fast, flexible and predictable data refinement
Protection & compliance management – For secure, compliant and reduced risk data management
Infrastructure Integration – For full integration into the data center, traditional data
platforms and the holistic IT environment
Social Media Data
Multi-Media
Document Management
Message Data
Sensors Data
Cloud
Enterprise Data Warehouse
Cloud
Enterprise Data Warehouse
Analytical Dashboards and Reporting
Organizational Applications
Operations
Sales and Marketing
Legal
Web and Mobile Interaction Data
CRM – ERM – SCM – FMS - HRM
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What needs to be addressed to meet the challenge?
Data transformation strategy
• Lack of a comprehensive strategy for a Big Data platform
• Deficient integration of Big Data strategy with other initiatives
Legacy data infrastructure
• Inadequate for the processing, management, and security of Big Data
• Overwhelmed by data volume, velocity, variety and vulnerability
• Challenged by flexible workload processing needed for useful analysis
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How to help your CIO sleep better at night
Transforming the IT platform for Big Data
Big Data infrastructure ecosystem
Big Data Protection
Big Data Information Insight Processing
Compute Consumption Collection
Big Data Management Assurance
Big Data Information Infrastructure Integration
Security Governance Technology and
Operations Integration
Compliance Protection
Destruction
Security Backup &
Restoration
Governance Archival Retention
Value Creation
share, refine & development
Social Media Data
Multi-Media
Document Management
Message Data
Sensors Data
Cloud
Enterprise Data Warehouse
Web and Mobile Interaction Data
CRM – ERM – SCM – FMS - HRM
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What else needs to be addressed to meet the challenge?
Higher risk, complex compliance
• Failure to address issues of protection & compliance
• Unclear about governance of data privacy, ownership and quality
• Availability is also a problem
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Managing security and compliance
Big Data Protection Why? What’s required?
Security Growth of multifarious data, densities and transmission rapidity
Over restrictive access controls
Increasing incidents of privacy violations
Rising occurrences of nefarious acts of sensitive data exfiltration
Data breach response
Hyper-scalable data backup and recovery
Granular access control
Privacy preserving technologies
NoSQL security framework
Compliance Data provenance complexity inhibits auditing
Exponential growth exceeds conventional audit logging capabilities
Data volume and velocity obfuscates threat detection and alerting
Hyper-speed security information and event management (SIEM) platform.
Meaning-based security information and event management (SIEM) platform.
Real-time security analytics and threat intelligence platforms.
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How to help your CIO sleep better at night
Managing security and compliance
• Implement a Big Data protection program
• Leverage Big Data to sleuth out emerging threats
• Implement meaning-based data protection solutions
• Enforce data classification policies and practices
• Understand that a lack of an Information Lifecycle Management (ILM) program will exacerbate a Big Data implementation
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How to help your CIO sleep better at night
Completing the IT Big Data platform transformation
Big Data infrastructure ecosystem
Big Data Protection
Big Data Information Insight Processing
Compute Consumption Collection
Big Data Management Assurance
Big Data Information Infrastructure Integration
Security Governance Technology and
Operations Integration
Compliance Protection
Destruction
Security Backup &
Restoration
Governance Archival Retention
Value Creation
share, refine & development
Social Media Data
Multi-Media
Document Management
Message Data
Sensors Data
Cloud
Enterprise Data Warehouse
Web and Mobile Interaction Data
CRM – ERM – SCM – FMS - HRM
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Big Data Reference architecture for HAVEn
Information Infrastructure integration
Secu
rity
Operations
Big Data Converged, Automated, Energy efficient infrastructure
Activity logging
Intrusion Prevention
Switch virtualization Virtual application network
SSL/VPN Networks Storage replication
Server scale-out
management
Collection Computation Consumption
Protection
Information Management
Compliance
Information Insight processing
Open Source
Internal / External Data
Structured / Unstructured
Partners
Backup and Recovery Governance
Privacy and Security Destruction Archival Retention
Consumption
HP StoreEver HP StoreOnce HP StoreOnce HP StoreAll
OPERATIONS ORCHESTRATION HP DataProtector7
HP FlexFabric
SERVER AUTOMATION
HP
Big Data Governance
SAP- HANA Microsoft PDW
Information Governance
Content Management
eDiscovery
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Converged Cloud
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What keeps your CIO up at night in the Cloud era?
Pay-for-use lowers risk and cost
Real-time response
Self-service, anywhere, anytime
Flexible development for innovation
Business Models evolve much faster Rapid business innovation
• Unpredictable growth • Restricted capital access • Cost Pressures
New business model for delivery
of IT
Bypass IT and spend IT budget in the cloud IT becomes less relevant
Pressure from the market
Pressure from business & users
New business
environment
IT consumerization, BYOD Home experience of IT better than Office
CIO
New business environment
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Cloud adoption: a new tension between Business & IT
Business is adopting cloud 2.5x faster than IT1
While CIO’s are concerned about cloud risk 79% concerned about vendor lock-in3
75% worried about cloud performance and availability3
70% have security top of mind2
63% prefer integration of cloud services and on-premise services3
Source: 1. Ignoring Cloud Risks A Growing Gap Between I&O And The Business, Forrester Research, Inc., March, 2011 2. Goldman Sachs Equity Research, January 2011; 3. IDC, Enterprise Panel Survey, November 2010
Held captive
2.5x faster
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Public Cloud rapidly becoming the new “Shadow –IT”
Public Cloud becomes the new “Shadow –IT”
Physical server sprawl
Virtual server sprawl
Mainframe
Source: 1. Forrester’s Navigating The Shifts In Computing Infrastructure, 2012
…
Oracle Siebel SAS M/S
Cloud sprawl1
CIO’s: Doing nothing is NOT an option anymore. IT organizations are at risk to become less relevant
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Private Cloud: opportunity to address CIO priorities Security, virtualization, mobility, legacy modernization, speed, flexibility, etc.
Collaboration-as-a-Service
Service Catalog
Automated Process (Re)Design
(Shared) Service Architecture
(Self) Service Based (SOA)
Scalable & Elastic
Shared/Pooled Resources Metered by Use Internet
Technologies
s
Mobility Virtualization
End-to-end, integrated and automated security
Commercial Business Model for IT
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Six ways to help your CIO sleep better in the cloud era
Develop the right cloud strategy for your Business and IT
Evolve IT capabilities to “run IT like a Business” leveraging Cloud Business Model • Service Provider: Build a Private Cloud
• Service Broker: Consume cloud intelligently to focus your resources on strategic activities
• Service Integrator/Innovator : Leverage your unique knowledge of the business to optimize across all cloud delivery models and drive business innovation
Explore business transformation: Build a public or community cloud
Deploy cloud-enabled technology such as converged infrastructure
1
2 3
4
5
6
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Leverage Cloud to evolve IT: “run IT like a business”
Services Broker Service Provider Service Integrator & Innovator
Trusted advisor to the business for the sourcing of (cloud) services
Owner of the hybrid service catalog
Where IT can differentiate, delivers IT functions as private cloud services in addition to traditional project support
Deeply analyzes business needs and service usage to create new services or to integrate services e.g., with legacy (data information insight)
Optimizes hybrid cloud through workload analysis
Build Private Cloud services
Consume Cloud services
Optimize Innovate +
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Private Cloud = a more effective IT delivery & operating model
Build a private cloud
Application Services
App.Dev/Middleware Services
Infrastructure Services
Business Processes
Business funds projects
IT as a Support Function
Business consumes Cloud Services
IT as shared, Cloud-enabled services provider +
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Organization Design
Governance, Finance, Risk, Compliance Management Design
Build a private or public cloud – Cloud Design
Service Portfolio Management
Service Operations
Service Architecture
Automated Process (Re)Design
Cloud Platform
User Demand Management
s
Cloud System Matrix/Enterprise/Service Provider Partner Solution Stacks
Cloud Solution Design
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IT becomes a services broker to the business
Broker & Developer
Business
Trusted service broker
Business to IT Advisor • Evaluate IT functions needed vs. offered • What supplier to use? • Evaluate & influence provider roadmap • Negotiate conditions
Hybrid service catalog
Complex project support
Standard services
Requirements Requirements
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IT as a service integrator The RIGHT approach is a hybrid, integrated design that optimizes across cloud models
Build Cloud services
Consume Cloud services
Optimize
Workload analysis
Public Cloud Private Cloud Managed Cloud Traditional
Converged Cloud Design
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IT as service innovator
Anticipate Customer and Business Requirements
Innovation provider
New services
Build Cloud services
Consume Cloud services
Analyze Business of IT: Data Information Insight
Service aggregation
+ Leadership Value Creation
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Getting the help you need
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HP Technology Services consulting portfolio
Big data Architecture - System Infrastructure - Protection & Compliance - Performance Tuning
Education
• Technical Training • IT Mgmt. Training • Edu. Consulting
Network
• Cloud Networking • IPv6 • Mobility & UC • FlexNetwork • Security & Optimization
Data Center
• Cloud • IT Infrastructure • Critical Facilities
Cloud Big Data Mobility
Storage • Storage, Backup &
Disaster Recovery Design
• Storage & Backup Integration
• Storage Migration
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HP Data Center consulting services A comprehensive approach to data center strategy
• Cloud Strategy • Cloud Planning • Cloud Design • Cloud Implementation • Cloud Integration • Cloud Operation • Cloud Training • Cloud Protection
• CF Strategy • CF Design • CF Implementation • CF Assurance • CF Energy Services
• ITI Strategy • ITI Migration & Upgrade • ITI Consolidation & Virtualization • ITI Management & Automation • ITI Assurance • ITI Application Enablement
People Hybrid delivery
Converged infrastructure Business value
Cloud
IT infrastructure
Critical facilities
Available Secure
Converged Optimized
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Generate timely information with
value for business
HP Big Data consulting services
•HP Big Data Strategy Workshop
Apps
Processes
System Infrastructure
Architecture strategy
Data Protection & Compliance
Volume, variety & velocity
Architecture for Big Data
Platform Performance
• HP Datacenter Care • HP Proactive Care • HP Foundation Care • Server/Storage/Software Operation
•HP Roadmap Service for Hadoop •Education Strategy Consulting and Management of Change
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For more information
Attend these sessions
• TB2685: Infrastructure transformation for Intelligent data centers of the future Thur. 1:30, Lando 4202
• TB2686: Hadoop within the datacenter of the future Thur. 3:30, Lando 4202
Visit these demos
• HP Converged Cloud Consulting Services, #420
• IT infrastructures for Big Data, #511
After the event
• Contact your sales rep
• Visit the website: www.hp.com/services/bigdata
• Visit the website: http://www.hp.com/services/cloud
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