the three speeds of effective collaboration
DESCRIPTION
The Three Speeds are a simple and effective model to think about collaboration strategy, adoption and tool selection for companies. From a talk I gave at MEX 2013 (London). Here one of the examples I gave, about Atos switching away from email: http://www.ft.com/cms/s/0/11384220-8761-11e2-bde6-00144feabdc0.html#axzz2fv5QOuzHTRANSCRIPT
Davide ‘Folletto’ Casali
THE THREE SPEEDS OF EFFECTIVE COLLABORATION
Designer Startup Advisor
NIGHT.EU
Manifesto Ibridima n i f e s t o i b r i d i . o r g
@Folletto
PART 1
HABITS FLOW
“
”Forrester Research Report
Approximately 70%of projects failbecause of lack
of user acceptance.
PROCESSES ARE STATIC,SLOW TO CHANGE, ABSTRACT
MODELWhat you think happens
REALITYWhat really happens≠
REAL FLOWS EXIST ACROSS PROCESSES
That’s perfectly fine!
PART 2
THREE SPEEDS
— COLLABORATION —YOU + OTHER + OBJECTIVE
COLLABORATION HAS DIFFERENT LEVELS
LEVELS
LEVELS
LEVELS
LEVELS
THERE IS NO ‘ONE’ COLLABORATION TOOL
QUICK CHATS
EMAIL EXCHANGES
DOCUMENTATION
REALTIME ASYNC STORAGE
REALTIME ASYNC STORAGE
one-to-one one-to-few one-to-manyyou must be there you will be there you’re not there
REALTIME
SkypeMessenger
PhoneMeetings
“Chat”
ASYNC
EmailSocialcast
YammerForum
“Activity Flow”
STORAGE
ConfluenceSharepoint
JiraGitHub
“Database”
RULE #1Your collaboration strategy must cover all the three speeds to be effective.
COROLLARYThere’s no single collaboration tool that fits all the three speeds.
RULE #1Your collaboration strategy must cover all the three speeds to be effective.
Confluence
Skype
SharePoint
GitHub
Lync
Socialcast
Yammer
Box
STORAGEASYNCREALTIME
* this is about effective and simple features not simply a feature checklist
Most vendors consider this synonymous with social
ASYNC“Activity Flow”
+ +
REALTIME ASYNC STORAGE
RULE #2Don’t put two competing solutions at the same layer.
COROLLARYFace to face meetings don’t count unless you’re a small startup.
RULE #2Don’t put two competing solutions at the same layer.
+ +
STORAGEASYNCREALTIME
+ +
STORAGEASYNCREALTIME
Lync Socialcast SharePoint
+ +
STORAGEASYNCREALTIME
IRC P2 WordPress
+ +
STORAGEASYNCREALTIME
Skype Confluence Confluence
+ +
STORAGEASYNCREALTIME
HangoutsGoogleMail
GoogleDrive
HangoutsGoogleMail
GoogleDrive
RULE #3Allow some form of integration between the three speeds.
COROLLARYIf possible integrate also the existing company systems through APIs.
RULE #3Allow some form of integration between the three speeds.
PART 3
STRATEGIES
STORAGEASYNCREALTIME
STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype Email Box
Skype Email Confluence
UNIT 3 Meetings SocialCast Box
STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings SocialCast
Box
STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings
SocialCast Box
STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings
SocialCast Box
BRIDGE
+ +
REALTIME ASYNC STORAGE
“
”Bruno Munari
To complicate is easy, to simplify is hard.To complicate, just add,
everyone is able to complicate.Few are able to simplify.
Thanks.
@Folletto