E - H E A L T H C A R E C O N N E C T I O N S & T H E N A T I O N A L C O N G R E S S

H E A L T H C A R E C O N F E R E N C E S E R I E Sp r e s e n t

The Symposium onE-Healthcare Strategies for Physicians, Hospitals

& Integrated Delivery SystemsA Strategic Roadmap to the Internet Healthcare Revolution

Co-sponsored by: AHA News, Group Practice Journal, Health Affairs and Modern HealthcareModern Physician, Health Foreign Journal, Trustee, Hospitals & Health Network

February 6-8, 2000Early Registration for Reduced Rates Must Be Postmarked by January 15, 2000

THE PHOENICIAN – Scottsdale, Arizonawww.ehealthcareconnections.com

PLATINUM SPONSORS GreenstoneHealthcareSolutions

Dean Edell, MD

George D. Lundberg, MD Russell J. Ricci, MD

C. Everett Koop, MD, Scd

V ision

admissions result in adverse drug events(most of which are preventable).

So why haven’t physicians andhospitals converted many of their businessand consumer communications to the “Webway of life?” Until recently, a very big factorhas been physician resistance based on lackof computer-savvy, accuracy of dataconcerns, privacy concerns, and difficulty ofincorporating a new routine.

Where are physicians as we enter theInternet age? In 1996, only 7% of physicianswere using the Internet. A survey reportedby Healtheon in mid-June now indicatesthat over 85% of physicians have goneonline. Physicians are using e-mail (74%)and searching for medical information(60%). Physicians are doing researchonline, communicating with hospitals andlabs or updating their medical training.

The shift onto the net by consumersand physicians has been very quick. In fact,it has happened so quickly that legal,financial, political and business structureshave been caught off guard. Technically, forexample, physicians throughout the worldnow have the ability to treat patients incities, counties and countries online. Yet inAmerica, physicians must be licensed in thestate where care is provided.

There have been a number of reasonsphysicians and hospitals have lagged behindother industries. But now there is evidencethat this is beginning to change. Andconsumers are the driving force. Forexample, in a recent survey, at least 64% ofAmericans said they would like to be ableto send e-mail messages to their doctors,but only 34% of the doctors said they wereinterested. Given the ease of using e-mailcompared to licking stamps, listening toMusak on the telephone, or sitting in awaiting room, it’s only a question of timebefore this situation changes.

Strategic use of the Internet holds thepotential for achieving the vision of aseamless, coordinated, accessible andcomprehensive integrated health care system.And that’s without sinking large dollars intolegal forms and infrastructure. The goal ofthis conference is to help physicians andhealth systems to seize the opportunities tobecome connected in the new digital age.

The goals of the symposium are:¿ To provide physician and health system

leaders with a better understanding ofInternet healthcare market forcesand trends.

¿ To examine the impact of the Interneton relationships among consumers,patients, physicians, hospitals, andintegrated delivery systems

¿ To present lessons from actual case stud-ies of Internet-based, patient-accessible,interactive electronic medical records.

¿ To address the issues of patientinteractivity, privacy and accuracy ofhealth information on the Web

¿ To assist physicians and hospitalsin redesigning their business processes tofacilitate integration, connectivitycoordination, communication andpatient interactions.

¿ To present strategies for encouragingphysicians to make the Internet a vitalcomponent of their practices.

¿ To provide a forum for examining, com-paring and contrasting Internet companiesthat assist physicians and hospitals torealize their full “Internet potential.”

¿ To examine the role that business tobusiness e-commerce can play inlowering health system costs.

¿ To provide an unparalleled opportunityfor networking.

W ho will attend

A revolution is underway that willchange the way physicians, hospitals andintegrated delivery systems do business.This fundamental shift isn’t driven by thethreat of a President’s solution to risinghealthcare costs. It isn’t driven by managedcare or breakthrough discoveries inmedicine. It is driven by consumers who arerushing onto the Internet in search ofinformation and tools that will empowerthem to take charge of their ownhealthcare. By and large, it isn’t hospitals orphysicians responding to this phenomenon.It is a new breed of entrepreneurs, who areadding an estimated 1500 new health-related Web sites per month.

Both healthy consumers and patientsare taking more responsibility for their owncare as a result of what they learn on theInternet. This will have a direct impact ontraditional healthcare providers. Accordingto a Louis Harris poll in March, 60 millionAmericans searched for healthcareinformation last year, and more than 90%said that they were satisfied with theinformation they found. That is anestimated 68% of all adults who hadInternet access last year. The Louis Harrispoll also found that two-thirds of those whosearched the Internet talked about theinformation they found with their doctors.

Even more relevant is the fact thatconsumers who search the Net are lookingfor information on disorders that nowaccount for a significant portion of totalhealthcare resource consumption. The topten health conditions prompting a search, forexample, were depression, allergies (or sinusconditions), cancer, bipolar disorder,arthritis/rheumatism, high blood pressure/hypertension, migraine, anxiety, heartdisease, and sleep disorders. Think of thepotential power to influence quality andcosts if we could harness the energy of theseweb surfers. But the use of the Internet byconsumers is going beyond simply looking forhealthcare information.

A report from Piper Jaffray predictsthat healthcare will surpass online bookretailing, which to date has been the mostsuccessful e-commerce model. The reportpoints out that each year Americans spendfour times as much per capita on prescrip-tion drugs as on books. Piper Jaffray alsonoted the tremendous potential forefficiency improvement in the industry.Their research indicates that one of everyfour dollars spent on healthcare is wastedthrough delivery of unnecessary care,redundant tests, and excessive administ-rative costs and that six percent of hospital

This conference is designed forphysicians, medical group & IPA presidents& directors, health system & hospitalCEOs/COOs, chief information officers,vice presidents for strategic planning,marketing & communications, vicepresidents for managed care, MSOadministrators, physician medicalinformatics executives, and others in theprovider community who expect to be“connected” in the e-healthcare world ofthe 21st century. But it is not limited tothese groups. The Internet, like healthcare,is a ubiquitous subject involving a host ofplayers. We hope to attract a diverseaudience as a means for enhancing thelearning process. In many ways, theInternet holds the promise of assistinghospitals and healthcare systems to achievethe goals of integrated healthcare a lotmore easily than the attempts to structurelegal arrangements. The goal of thisconference is to point the way.

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Goals

Symposium AgendaSunday, February 6, 2000

WORKSHOPS*3Com.com

AmericasDoctor.comAsterion.com

Axolotl Corp/Accent Health.comCancerfacts.com

CBS/Medscape.comCertSite.com

ClinEffectClinical Support Technology

Confer Software Inc. (confer.com)

Cybear.comData GeneralDrkoop.com

Greenstone Healthcare Solutions(a div. of Pharmacia & Upjohn)

HealthCentral.comHealtheon/WebMD

Healthgate.comHealth Hero Network, Inc.Health Network Ventures

Laurus Health.com (VHA)

LifeMastersonline.comMediBuy.Com

MedicaLogic.comNaviMedix.comNeoforma.com

Passport Health CommunicationsPlanetRx.com

Proxy Med, Inc.SoftWatch (SoftWatch.com)

Sybase.com

EXHIBITORS*3Com Corporation

Asterion.comCare Soft

ClinEffect SystemsClinician Support Technology

Data GenealHealth Network Ventures

Heidrick & StrugglesMediBuy.com

ExpoOverview

9:00 am- Optional Session: Legal and Ethical Issues in the Healthcare Internet and E-Commerce12:00 pm Peter N. Grant, JD, Ph.D. Gerry Hinkley, JD Reece Hirsch, JD

Partner, Davis Wright Tremaine Partner, Davis Wright Tremaine Partner, Davis Wright TremaineSan Francisco, CA and Seattle, WA San Francisco, CA San Francisco, CA

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* partial list

Partnerships in Cyberspace Expo

Sunday, February 6, 2000

EXHIBITOR WINE & CHEESE RECEPTION

5:00 PM-7:00 PM

EXHIBITS

OPEN

12 Noon-

6:00 pm

WORKSHOPPRESENTATIONS

ON THE HOUR12 Noon-5:00 pm

Monday, February 7, 2000 Tuesday, February 8, 2000

12:15-1:15 PM LUNCH 12:00-1:00 PM LUNCH

9:45 - 10:15 AM Morning Break 9:45 - 10:15 AM Morning Break

7 - 8 AM Continental Breakfast 7 - 8 AM Continental Breakfast

CONFERENCEPRESENTATIONS

CONFERENCEPRESENTATIONS

CONFERENCEPRESENTATIONS

CONFERENCEPRESENTATIONS

5:00 PM Adjournment

2:30 - 2:45 PM Afternoon Break2:45 - 3:00 PM Afternoon Break

5:30 PM Adjournment6:30 - 7:30 PM Reception7:30 PM Faculty Dinner

CONFERENCEPRESENTATIONS

CONFERENCEPRESENTATIONS

EXHIBITSOPEN

EXHIBITSOPEN

EXHIBITSOPEN

CONFERENCEPRESENTATIONS

CONFERENCEPRESENTATIONS

MedicaLogic.comMedscape.comNeoforma.com

Passport Health CommunicationsSybase.com

Symposium AgendaMonday, February 7, 2000

11:00 am Case Study: What Happens When Patients HaveOnline Access to their Health Records?Richard Gibson, MDChief Medical Information Officer,Providence Health SystemPortland, ORRichard SkinnerChief Information Officer, Providence Health SystemPortland, ORMark Leavitt, MD, Ph.D.President & CEO, MedicalogicHillsborough, ORMedicaLogic and the Providence Health Systems have a pilotproject underway that allows patients to access their medicalrecords and provide input in Portland, OR. This remarkableprogram dovetails with a practice EMR program offered by thecompany. Mark Leavitt founded MedicaLogic in 1985. He holds adoctorate from Stanford University in electrical engineering and adoctor of medicine from the University of Miami. Board-certified ininternal medicine and geriatrics, Dr. Leavitt practiced full-time for10 years, then served as medical director of information systems atProvidence Health System for two years.

12:15 pm Lunch (Provided)Luncheon Speaker:What Do Internet-Savvy Consumers Expect ofHospitals & Physicians?Dean Edell, MDSyndicated Radio Talk Show HostDr. Dean Edell is a physician broadcaster, author, and host of thenationally syndicated radio talk show, “The Dr. Dean EdellShow.” He is also the anchor of “Medical Minutes” and host of thedaily “Medical Report.” Dr. Edell has been active in the mediasince 1978. Prior to his career as a media doctor, he was anophthalmologist and surgeon in private practice, as well as aninstructor at the Department of Surgery for the University ofCalifornia, San Diego, School of Medicine. He earned his M.D. atCornell University Medical School.

1:15 pm Why Should Physicians & Hospitals be ConcernedAbout the Quality of Health Information on the Net?What Can We Do About it? Should PhysiciansExchange E-Mail with Patients?Helga Rippen, MD, Ph.D., MPHDirector of Medical Informatics, Pfizer Health SolutionsDr Rippen is leading an effort to develop an Internet-based tool tohelp consumers assess the quality of health information on theInternet. This tool will be based on the recommendations of theHealth Summit Group whose mission is to develop criteria toassess the quality of health information on the Internet. Dr Rippenis Chairperson of the Health Education Subcommittee of IEEE’sMedical Technology Policy Committee, External Liaison to HHS’sScience Panel on Interactive Communications and Health, andBoard chairperson of the Internet Healthcare Coalition. Dr.Rippen is boarded in Public Health and Preventive Medicine. Shereceived her Ph.D. in biomedical engineering from DukeUniversity, a M.D. with honors from the University of Florida,and a M.P.H. from the Johns Hopkins School of Hygiene andPublic Health.

7:00 am Continental Breakfast

8:00 am Welcome & IntroductionsJohn D. Cochrane, M.H.A. (Moderator)Editor, E-Healthcare ConnectionsSan Diego, CAjcochrane@ehealthcareconnections.comwww.ehealthcareconnections.comPeter N. Grant, Ph.D., JD (Co-Director)Partner, Davis Wright TremaineSan Francisco, CA and Seattle, WAPetergrant@dwt.comwww.dwt.com

8:15 am 21st Century Technology Solutions for Physicians,Hospitals, & Integrated Delivery SystemsRussell J. Ricci, MDGeneral Manager Global Healthcare, IBM CorporationAtlanta, GAIBM is a global leader in technology and has committed itssubstantial resources to encouraging the advancement of Web-enabled healthcare. Dr. Ricci is a well known authority andfrequent speaker on the impact of 21st century technology on theshape of the healthcare delivery systems in America. Russell J.Ricci, M.D. General Manager, IBM Healthcare Industry, leadsthe IBM team whose mission is to deliver information technologysolutions to healthcare payors, providers, pharmaceuticalcompanies and other related orgniazations that will useinformation to help improve the delivery of healthcare topopulations worldwide.

9:00 am Dilemmas & Opportunities in the InternetTransforamation of American HealthcareC. Everett Koop, MD, ScD, Senior ScholarChairman of the Board, DrKoop.comAustin, TXDr. Koop, the former U.S. Surgeon General, has more than 58years of experience in healthcare, government and industry. Dr.Koop is a drkoop.com co-founder, shareholder and Chairman ofthe Board. Dr. Koop graduated from Dartmouth College in 1937and received his M.D. degree from Cornell Medical College in1941. Dr. Koop is the recipient of numerous honors and awardsincluding 35 honorary doctorates.

9:45 am Coffee Break & Exhibits

10:15 am Building Physician & Hospital Success Strategies for theEmerging E-Health EnvironmentGraham PallettPrincipal, Deloitte Consulting Health Care PracticeBoston, MALiz Melcher, EVPCyber DialogueNew York, NYResearch compiled by Deloitte and Cyber Dialogue, a leadingInternet market research company, reveal the five key forcesaccelerating the evolution of a new e-health consumer. Based onthe findings they predict that only those companies acknowledgingthe new demands for information, customization and conveniencewill emerge as winners. Their report on this and subsequentresearch will help physicians and hospitals to better understandthe new breed of e-healthcare consumer. This will provide aknowledge base for building success strategies for the emerginge-health environment.

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Symposium AgendaMonday, February 7, 2000 (continued)

Tuesday, February 8, 2000

9:00 am IPA/Medical Group Case Study: The Internet is aSurvival Strategy in Managed Care-Intensive MarketsSteve McDermottPresident & CEO, Hill PhysiciansSan Ramon, CASteve McDermott leads one of the nation’s largest and mostsuccessful IPAs in a marketplace that is completely saturatedwith managed care. They have developed an interestingrelationship with Healtheon that employs the web to improvepractice efficiency and achieve savings that are essential tosurvival in a capitated environment.

9:45 am Coffee Break

7:00 am Continental Breakfast

8:00 am Introduction & Opening RemarksHank Golembesky, MD (Moderator)Medical Editor, E-Healthcare Connectionshgolembesky@ehealthcareconnections.comwww.ehealthcareconnections.com

8:15 am Health System Case Study: An Advanced Web-BasedModel for Integrated HealthcareStan Pappelbaum, MDPresident & CEO, Scripps HealthLa Jolla, CAStan Pappelbaum, MD is the president and CEO of ScrippsHealth in San Diego, a large hospital system with multipleaffiliated physician groups that is in the process of developing anextensive intranet, extranet, and internet market presence.

2:00 pm Preparing for HIPAA: What You Have to Do toAssure Privacy of Patient InformationPresenting a “HIPAA Tool Kit”Ted Cooper, MDNational Director of Security & Privacy,Kaiser PermanenteOakland, CABruce PattersonDirector of 3Com Healthcare WorldwideWinston Salem, NCJeff Collmann, Ph.D.Department of Radiology,Georgetown University Medical CenterWashington, D.C.As healthcare enters a new era with the emergence of eCommerce,the risk of violating patient privacy has never been greater. TheHealth Insurance Portability & Accountability Act (HIPAA) isbeing heralded at Y2K II. In a recent Healthcare Informaticssurvey, nearly 60% of respondents said that they haven’t evenbegan working on HIPAA compliance. Yet, the new privacy rulesimpose both requirements and sanctions on hospitals andphysicians. It will be one of the top challenges in 2000 and thisteam will present a solution.

2:45 pm Afternoon Break

3:00 pm Case Study: View from the Office of a Wired FamilyPractitioner in a Saturated Managed Care MarketRobert Rowley, MDFamily Practice Physician & Hill Physicians IPA MemberHayward, CADr. Rowley is the other end of the Healtheon/WebMD deal withHill Physicians. As a busy 3 physician primary care office inHayward, Dr. Rowley addresses the issue of just how “wired” is itpractical to become. Information from a vast array of sourcesflows into the practice by phone, paper, fax and Internet. It flowsout of the practice in similar form. What can be done toelectronicize all this? What is Dr. Rowley’s future on the Net?

3:45 pm Case Study: A Day in the Life of a Wired InternistDavid Litoff, MDInternist, Harbor Medical GroupChicago, ILDr. Litoff is an internist with a concentration on gerontology atthe Harbor Medical Group in Chicago. He first becameinterested in computers to help organize his nursing homepractice. Beginning with an old 386 he has graduated to usingpalmtops (PDAs) extensively. Whether it’s keeping patientrecords, writing prescriptions, communicating with patients by e-mail, keeping track of charges, or looking up information on theNet, Dr. Litoff is not only “wired” — he is “wired-less.”

4:30 pm The Race to Find and Keep “Cyber-Talent”: CanHospitals Compete, or Should They Outsource? Wherewill Tomorrow’s E-Health Technical & ManagementLeadership Come From? Should Physicians be Lookingto Hospitals, Medical Groups, IPAs, MSOs or Dot-ComCompanies to Support Their Web Strategies?Heidrick & Struggles Issues Discussion PanelHeidrick & Struggles is an international executive search firmwith heavy involvement in placing e-healthcare executive leaders.They will be moderating a panel of provider and e-healthcareexecutives discussing issues that go to the core of developingeffective e-healthcare strategies. How do you attract and retainboth technical and management talent in this turbulent, high-velocity arena? Major health systems throughout the country arewrestling with these questions.

5:30 pm Adjournment

6:30 pm Hosted Reception

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Symposium AgendaTuesday, February 8, 2000 (continued)

10:00 am The Future of Medical Practice on the InternetGeorge D. Lundberg, MDEditor in Chief, CBS/Medscape.comGeorge D. Lundberg, M.D., Editor in Chief. Prior to joiningMedscape in February 1999, Dr. Lundberg served as Editor of theJournal of the American Medical Association for 17 years. Dr.Lundberg also served as the Editor in Chief of ScientificInformation and Multimedia, a publication of the AmericanMedical Association, from 1982 until 1999. Dr. Lundberg holdsan MS degree from Baylor University and BS and MD degreesfrom the University of Alabama. Dr. Lundberg holds honorarydegrees from four U.S. universities.

11:00 am How to Develop a Comprehensive IntegratedHealthcare “Net” StrategyDavid Pryor, MDSystem Vice President & Information Officer(& Practicing Cardiologist), Allina Health SystemMinneapolis, MNDavid Prior, MD is the system vice president and informationofficer for Allina, a major statewide integrated healthcare systemin Minneapolis, MN. Over the years this $2.6 billion healthsystem has grown to 19 hospitals, 7 nursing homes, severalthousand physicians and one of the largest health plans inMinnesota. Dr. Pryor has been the point person in unifying manydisparate, proprietary information systems that could notcommunicate with each other. He also has overall responsibility forthe aggressive, consumer-oriented, multi-pronged Internet strategythe system has adopted. They recently launched a new consumerportal called MedFormation.com, which has exciting and greatlyexpanded options for consumer interaction. Dr. Pryor is also apracticing Cardiologist.

11:45 am Morning Faculty Q & A (Audience Participation)

12:00 pm Lunch (Provided)Luncheon Speaker:Patient Consultation on the Web; Risk and RewardsScott Rifkin, MDPresident, AmericasDoctors.comAmericasDoctor.com is a consumer health portal that allows anyonein the world to log on and “talk” with physicians 24 hours a day.Its founder, Dr. Scott Rifkin, will be demonstrating how it worksand the issues and experience’s they have encountered. Who callsin? What questions do they ask? How do the physicians handle itwithout exposting themselves to malpractice? How is privacyassured? The web site also has affiliated with a large number ofmajor hospital systems throughout the country.

1:00 pm Disease Management: Can the Internet ImproveHealth Status?David E. Goodman, MDFounder, LifemastersSouth San Francisco, CADr. Goodman founded LifeMasters Supported SelfCare, Inc., in1994. This company provides both web-based and offlineprograms focused on helping patients better control their chronichealth problems while under the supervise of their physicians. Heis the inventor of technology that employs wireless networks andhandheld devices in a unique disease management program. He isalso a Clinical Associate in the Department of Medicine at UCSan Francisco School of Medicine. LifeMaster’s has been testingtheir monitoring approach in the SF Bay Area.

1:45 pm Case Study: Practicing Psychiatry & Managing“Psycho-Babble” on the NetRobert Hsiung, MDDepartment of Psychiatry, University of ChicagoChicago, ILRobert C. Hsiung, MD, aka Dr. Bob, is an Assistant Professor ofClinical Psychiatry at the University of Chicago and an activeInternet psychiatrist. He develops innovative web resources suchas Psychopharmacology Tips, netcasts the Department ofPsychiatry Grand Rounds, and has a grant to explore the use ofdesktop Internet videoconferencing for psychotherapy. He haspresented his work and taught courses at national and regionalmeetings. He serves on the editorial boards of Psychiatry On-Lineand CyberPsychology & Behavior. He has been a peer reviewerfor JAMA and Applied & Preventative Psychology. He is aFounding Member and the current Secretary-Treasurer of theInternational Society for Mental Health Online and is on thesteering committee of the Psychiatric Society for Informatics. He isalso a member of the Associate Faculty of the MacLean Center forClinical Medical Ethics at the University of Chicago. He chairedthe Internet committee and serves on the Ethics Committee of theIllinois Psychiatric Society. Web Site: http://dr-bob.uchicago.edu/

2:30 pm Afternoon Break

2:45 pm Enabling the Mobile Healers:An Orthopedic Surgeon on the MoveLloyd Hey, MDDepartment of Orthopedic Surgery, Duke UniversityHealth System, (President, ClinEffect Systems)Durham, NCDr. Lloyd Hey is a practicing Orthopedic Surgeon at DukeUniversity Medical Center. In 1995 Dr. Hey founded ClinEffectto develop point of care software as a commercial product and toprovide support for large-scale implementations of CSI Stations(handheld computer terminals) in group practices. CSI Station isinstalled at several major group practices across the country, andin 1998 Duke University Medical Center contracted to take CSIStation enterprise-wide. Designed to provide ease of use, speedand portability, CSI automates charge capture using handhelddevices and the Internet. (www.clineffect.com)

3:30 pm Case Study: A Day in the Life of a Wired GastroenterologistPhillip Grossman, MDGastroenterologistMiami, FLDr. Grossman is a gastroenterologist in Miami who describeshimself as a totally “wired” gastroenterologist.

4:15 pm Spinning the “Web”: What it Means to be Wired?Kenneth Wang, MD(Director of the American Gastroenterology AssociationSymposium on Computers & Technology)Department of Gastroenterology, Mayo ClinicRochester, MNKenneth Wang, MD is an Associate Professor of Medicine at theMayo Clinic in Rochester, Minnesota. He is involved with theElectronic Medical Record projects at Mayo. He is in charge of theproject that is focused on the integration of medical reports into themedical record. He is also the Webmaster of the American Societyof Gastrointestinal Endoscopy Website which he helped toestablish. He has been involved with the minimal StandardTerminology for gastrointestinal endoscopy as well as DICOMstandards for imaging in Gastroenterology. He is a member of theComputer and Technology Sub-committee of the AmericanGastroenterology Association.

5:00 pm Adjournment

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Registration F ormThe Symposium on E-Healthcare Strategies for Physicians,

Hospitals & Integrated Delivery SystemsApply early as space is limited. Submission of an application does not guarantee a space. Symposium registration is confirmed upon full payment.

PLEASE COMPLETE THE FOLLOWING

Name of Organization:

o Healthcare System o Medical Group o Hospital (# of Beds: ) o Other (Please Specify)

Mailing Address

City State Zip

Telephone Fax

Person in Charge of Arrangements

Title Telephone

Number of Registrants to Attend:* Please advise us if you will need interpretive services or other special accommodations.

REGISTRATION FEES**Price: o NON-SUBSCRIBERS

Through January 15, 2000First organization registrant ........................................................... $1195Each additional organization registrant ........................................ $1095After January 15, 2000First organization registrant ........................................................... $1295Each additional organization registrant ........................................ $1195

o E-HEALTHCARE CONNECTIONS SUBSCRIBERS(Deduct $100 from prices above)

PAYMENT OPTIONSPlease enclose payment with your registration and return it to the conference registrar

at the above address, or fax your credit card payment to 760-771-3183.

o Check/money order enclosed (checks payable to): o Payment to be made by check/money order. Credit card givenE-Healthcare Strategies Symposium to hold registration. If payment not received by date of

conference, credit card payment will be processed.

o American Express o Visa o Mastercard*TAX ID NO. 91-1892021

Total $ Account # Expiration Date

Name of Cardholder Signature of CardholderAll registrations require faxed or original signature on this form

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For more information call: (800) 684-4549CANCELLATION POLICY:

Cancellations must be submitted in writing. For cancellations received on or before January 1, 2000, tuition will be returned less aprocessing fee of $150 per attendee. After January 1, 2000, only 50% will be refunded, and after January 15, 2000, no refunds

will be made, although registration is transferable to another person from the same organization.

HOW TO REGISTERFully complete steps 1-3 (one form per registrant, photocopies acceptable). Payment must accompany each order.

Mail to: The Symposium on E-Healthcare Strategies for Physicians, Hospitals & Integrated Delivery Systems; Attn: Linda Jenkins53881 Avenida Villa, La Quinta, CA 92253 • (800) 684-4549 • Fax: (760) 771-3183 • Lindaihi@aol.com

Alternative registration available on website: www.ehealthcareconnections.com

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**Group Discounts. For groups of 10 or more there is a special rate of $995 per person.

CONFERENCE FACILITY & LOCATION

Located just nine miles from Phoenix Sky Harbor InternationalAirport nestled at the base of Camelback Mountain in Scottsdale,Arizona, The Phoenician is a luxurious oasis for relaxation,celebration and rejuvenation, offering lavish decor and breathtak-ing surroundings. Unparalleled elegance is artfully expressedthroughout the resort. A recipient of the Mobil Travel Guide FiveStar Award and a member of the Leading Hotels of the World, ThePhoenician offers a European Style Spa with a Meditation Atrium,27-hole championship golf course and Tennis Garden each withtheir own clubhouse and pro shop, nine specialty restaurants, ninesparkling pools, shopping and more. Learn more about ThePhoenician by visiting their website at ww.thephoenician.com.

CONFERENCE SPONSORING & EXHIBITING OPPORTUNITIES

On Sunday, February 6, 2000 from 12 noon to 6:00 p.m., theconference will feature a “Partnerships in Cyberspace” Expo. Anagenda will be available at the registration desk for a WorkshopSchedule. There will be a hosted wine and cheese reception from5:00 to 7:00 p.m. Exhibits continue on Monday until 3 p.m.

HOTEL RESERVATIONS

A special rate has been arranged for attendees of The Symposiumon E-Healthcare Strategies for Physicians, Hospitals & IntegratedDelivery Systems. To make reservations please call The PhoenicianScottsdale directly at (800) 888-8234. Be sure to make yourreservations by January 5th, 2000 and identify the meeting as TheSymposium on E-Healthcare Strategies in order to receive thespecial conference rate. After January 5th, 2000, reservations willbe accepted on a space-available basis. You will be required toguarantee the reservation with a major credit card. Call early toensure availability.

The Phoenician Scottsdale

6000 East Camelback Road, Scottsdale, Arizona 85251

Reservations: (800) 888-8234 or (480) 423-2403www.thephoenician.com

DELTA AIRLINES

To receive reduced air travel, you may make your reservationsthrough ATC TravelDesk at (800) 779-5113 or (425) 643-5456, ordirectly through Delta Airlines Meeting Network at (800) 241-6760(7:30 a.m. to 11:00 p.m. ET, Monday-Friday; 8:30 a.m.-11:00 p.m.ET, Saturday and Sunday). You will receive an additional 5 percentdiscount off the lowest applicable discount fare, including firstclass, or a 10 percent discount off the unrestricted mid-week coachfares, no advance purchase necessary. Delta is also offering anadditional 5 percent off tickets purchased at least 60 days inadvance. No discounts apply on Delta Express. Please refer toDELTA file number 135631A. Book early to take advantage ofpromotional fares that will give you the greatest discount. MileagePlus members receive full credit for all miles flown to this meeting.

CAR RENTAL

Special meeting rates are available through ATC TravelDesk at(800) 779-5113 or (425) 643-5456, or directly through AvisRent-A-Car Meeting Reservation and Information Desk at (800)331-1600. Please mention the group number J098956 in order toreceive the special rates.

SHUTTLE SERVICE

Premiere Limousines is a full-service ground transportationcompany headquartered at the Phoenician hotel. We providechauffeur driven, non-smoking sedans, limousines, vans andminibuses. All transportation is pre-arranged and based on a2 hour minimum. Call (800) 957-4533 for arrangements.

GOLF & TENNIS

Golf tee time reservations can be arranged through the proshop by calling (480) 941-8200, extension #2449. For reservationsat the Tennis Garden, please contact the tennis pro shop at(480) 941-8200, extension #2488. Or the Phoenician’s 24-hourConcierge desk would be happy to assist in making yourreservations in advance or on property.

E-HEALTHCARE CONNECTIONS53881 Avenida VillaLa Quinta, CA 92253

USPS PFW1 881Approved Polly