the structure of business letter - andarsih sintorowati

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Andarsih Dwi Sintorowati LP3I Balikpapan September 2009

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Page 1: The Structure of Business Letter -  Andarsih Sintorowati

Andarsih Dwi SintorowatiLP3I Balikpapan

September 2009

Page 2: The Structure of Business Letter -  Andarsih Sintorowati

– Company’s name – Address – Telephone – Fax – Email / Website– Postal Code– Kind of Business

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Page 3: The Structure of Business Letter -  Andarsih Sintorowati

– Initial of Company– Initial of Division / Deptartment– Initial of writer– Initial of typist (in lowercase)

– Year issued– Filing reference number

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Page 4: The Structure of Business Letter -  Andarsih Sintorowati

– In full type of date • US standard : month, date, year• Europe standard : date, month, year

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– Avoid date in figures

Page 5: The Structure of Business Letter -  Andarsih Sintorowati

– The addressee is the only reader– Put also on the envelope

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Page 6: The Structure of Business Letter -  Andarsih Sintorowati

– With official title

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– Addressing personally

Page 7: The Structure of Business Letter -  Andarsih Sintorowati

– To a particular member of an organisation – Above the salutation

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Page 8: The Structure of Business Letter -  Andarsih Sintorowati

– Very Formal Salutation (rarely in Europe)

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– Single or married woman

– Partnership

– General acceptance

Page 9: The Structure of Business Letter -  Andarsih Sintorowati

– Announce the main business of the letter– Use for a letter identification

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Page 10: The Structure of Business Letter -  Andarsih Sintorowati

– The main part of the letter– 4 points:

• Opening • Purpose• Action• Closing / polite expression

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Page 11: The Structure of Business Letter -  Andarsih Sintorowati

A polite way of bringing the letter to close– Suit with the occasion– Match with the salutation

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Informal

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Less formal

Formal

Page 13: The Structure of Business Letter -  Andarsih Sintorowati

– After complimentary close (4-5 spaces)– Name of the sender– Sender’s designation/department– Must not carry a title *)

– If signed by other, add:• for• Pp (per procurationem = on behalf of)

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Attachment/ Enclosure

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Courtesy Copy /Copy Circulated

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• the recipient doesn’t know that the third person is receiving a copy

• Should be shown only on the file copy and bcc copy/ies

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Blind Courtesy Copy

Page 17: The Structure of Business Letter -  Andarsih Sintorowati

– Mr, Mrs, Miss– Messrs, Mmes (abbreviation of Messieurs & Mesdames)

– Special title : use the title only

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Page 18: The Structure of Business Letter -  Andarsih Sintorowati

A woman writing to a stranger

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