the state and outlook of online video: international fundraising congress 2010

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Prepared for IFC Presented by Michael Hoffman, CEO, See3 State and outlook of online video Once and Future Media www.see3.net | [email protected] | @Michael_hoffman

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Michael's masterclass at the 2010 International Fundraising Congress in the Netherlands.

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Page 1: The State and Outlook of Online Video: International Fundraising Congress 2010

Prepared for IFC

Presented by Michael Hoffman, CEO, See3

State and outlook of online video

Once and Future Media

www.see3.net | [email protected] | @Michael_hoffman

Page 2: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Today’s Plan• Why Video Matters

• Storytelling Using Video

• Key Video Examples

• Distributions

• KPIs

• 5 Takeaways

• Discussion

Page 3: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 4: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 5: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 6: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

See3 Communications

• Interactive communications agency for nonprofits and causes specializing in video, web, and outreach

• Results-driven online strategies

• Believe in technology and media to help organizations reach their goals

Page 7: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Visit: www.YouTube.com/NonprofitVideoAwards

Page 8: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 9: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 10: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Watch Video

Page 11: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

October 9, 2006:Google Buys YouTube

Page 12: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

YouTube: Why Video Matters

48%27.3Female

52%29.8MaleGender

19%10.955+

21%11.945-54

22%12.335-44

19%11.118-34

19%11.0<18

–57.1AllAge

% UsersUsers (M)In 1 Minute20 hours of video are uploaded to YouTube

Source: Alexa

#4 Biggest Site in the WorldBigger than MySpace and Wikipedia

58 MinutesAverage time spent on YouTube

Source: Nielsen//NetRatings (October 2007) - US audience.

Page 13: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Your Audience is Watching

Page 14: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Search

Page 15: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

The Tools are Improving

Page 16: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

The Nonprofit Program• Organizations must be nonprofits based in

US, UK, Canada, or Australia• Increased branding capabilities

• HTML channel banner• Branded side column image

• Ability to add Call to Action overlay and externally linkable annotations

• More info: http://www.youtube.com/nonprofits

Page 17: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

YouTube Channel

Page 18: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Your Website is Your Channel

Page 19: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 20: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Page 21: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Viral to Who?

Page 22: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Viral to Who?

Page 23: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Think Strategically • Current video assets

• People

• Events

• Fundraising opportunities

• Organizational goals and messages

Page 24: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Laws of Social Storytelling• Be prepared to tell 3 types of stories:

• The story of self (org)• The story of us (community)• The story of now (change the world)

“A story communicates fear, hope, and anxiety, and because we

can feel it, we get the moral not just as a concept, but as a

teaching of our hearts. That’s the power of story.”

- Marshall Ganz

Page 25: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Storytelling TipsKeep It Short

• Powerful videos are often under 2 minutes long. The effort you put into keeping it short will go a long way in helping you focus your message.

Keep It Simple

• Try to focus on one main topic (ie. an event, one person’s story, a lesson, a testimonial). It’s easier to get excited about a video that is focused.

From our friends at flipvideospotlight.com

Page 26: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Storytelling TipsBe genuine - Viewers want to connect with the

work that your organization is doing. Focus on content that is compelling rather than what’s “cool”.

Keep It Fluid -Beginning-Middle-End: Catch the audience at the beginning and explain what is happening, build emotion in the middle, and come to some sort of resolution at the end.

Page 27: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Storytelling TipsKeep It Moving

• Audio: Video shows the story but don’t forget the importance of audio. Audio adds emotion

• Keep It Interesting

• Wide shot - establishes the scene

• Medium shot - gives more intimacy

• Close-up - for emotion and direct connection

• Extreme close-up - very intimate, emotional effect.

Page 28: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Storytelling With Video• Above all, tell a story

• Show it visually

• Give your viewers the right web tools (portability)

• Sound is critical

• Prepare a script and get feedback

Page 29: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Broadcast Events

Page 30: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Broadcast Live Events• Stream important news or organizational events

live using Ustream or Livestream

• Reach and connect with larger audience online

• Use live streaming to hook into top news stories

• Stream and archive trainings

Page 31: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Staff Produced

Page 32: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Staff Produced• Behind the scenes looks at the office or on the

ground

• Use computer cameras or Flip Video to staff members, interns, volunteers

• Conduct video interviews via Skype (i.e. bloggingheads.tv)

• Good for immediate updates from the field

Page 33: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Documentary

Page 34: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Documentary• Strong way to show organization’s work and

impact

• Focus on the individual stories of real people

• Create a media library to pull from

• Reuse and repurpose for different mediums (live events, DVDs, meetings, website)

Page 35: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Public Service Announcement

Page 36: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Public Service Announcement• Make PSAs accessible online on YouTube

• Reverse model: create PSA and publish online – raise funds to get it aired on TV

Page 37: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Animation / Typography

Watch Video

Page 38: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Animation / Typography• Very popular style (use with caution)

• Great example is Girl Effect – success is in framing the problem in simple terms

• Distill the story through words and music

• Method to bring important to speeches to life

Page 39: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Personalized Video

Watch Video

Page 40: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Personalized Video• Novelty and personalization increases

probability viewer will pass along

• Best for awareness building (broad audience) or peer-to-peer fundraising (niche audience)

• Creates interactive opportunity – sharing or donating

• ClipCall takes it to the next level with phone integration

Page 41: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

You Made The VideoNow What? - Distribution• Bring people to your video

• Website• Email• PR (earned media)• Bring your video to people

• YouTube

• Social Networks (Facebook, etc.)

• Blogger Outreach

• TubeMogul

Page 42: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

KPIs – How do we measure?• Marketing 101 – What are you trying to achieve?

• Setting goals at the start• Experimentation and capacity building is also

a goal• Be realistic• Unless you have puppies or kittens you aren’t getting

1 million views• One video will not have a transformative impact on

your fundraising

Page 43: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

KPIs – How do we measure?Views

• Compared to previous efforts• Compared to other web traffic• As a percentage of actions (conversion rate)• Demographics – Are they who we want?• Viral vs. outreach efforts

Referrals - Who is sharing? Impact of Search

Actions• Conversion totals, compared to other content

Page 44: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

5 Takeaways for UNICEF• Watch and emulate

• Harness UNICEF’s resources

• Integrate video into your content

• Find the passionate people and let them loose

• Commit to doing more video this year than last

Page 45: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

DiscussionMichael Hoffman

• Email: [email protected]

• Twitter: @Michael_Hoffman

• Phone: +1 773-784-7333

The slidedeck and links will be available after

this session at www.see3.net/event/unicef

Page 46: The State and Outlook of Online Video: International Fundraising Congress 2010

www.see3.net | [email protected] | 773-784-7333

Photo Credits• Audience in 3D Glasses - Diamond Geyser

• Encyclopedias - Stewart Butterfield

• Hammer - Austin Camera Guy

All photographs licensed under Creative Commons