the spirit of care: integrating chaplains into the pace ... of care_1.pdf · saint francis life idt...
TRANSCRIPT
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The Spirit of Care:
Integrating Chaplains into the PACE Continuum A Presentation for the
National PACE Association Conference 2017, Boston, MA
St. Francis LIFE
Rabbi Shifrah Tobacman
M.P.A., M.A.
Lead Chaplain
Rev. Cheryl Parker
MDiv., BCCC, MBA,
Spiritual Care Manager
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Learning Objectives
• Learn basic frameworks of spiritual care used in PACE
programs;
• Identify benefits and challenges of integrating spiritual
care into YOUR program;
• Identify practical ideas for implementing or enhancing
spiritual care.
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Spiritual Care and PACE
Blue Ridge PACE
Center for Elders' Independence
Centra PACE
Community LIFE
Community LIFE
Genesys PACE of Genesee County
Hopkins ElderPlus
Immanuel
LIFE Pittsburgh
LIFE St. Francis
Mercy LIFE
On Lok Lifeways
PACE Nebraska
PACE of Southwest Michigan
Palmetto SeniorCare
Providence ElderPlace
Riverside PACE
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WHAT DOES A PACE
CHAPLAIN DO?
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What Is (and Isn’t) Spiritual Care?
Spiritual, emotional, social;
IS NOT…
Empathic &/or active listening;
IS…
Individual and/or group;
Explores existential Issues;
Prayerful/meditative…or not;
Bereavement support. Psychotherapy
or
social work.
Crosses continuum of care;
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Why Provide Spiritual Care?
• A richer and more complete experience for participants.
“I am very happy with the spiritual care
program. It is very uplifting.”
(B.H., a longtime CEI participant)
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Why Provide Spiritual Care?
• Added and often welcome support for families and
caregivers.
“Thank you for journeying with J during his last
two weeks of life on earth. You were a great
source of consolation and strength for him
during that time of making his final decisions.”
(CEI participant’s family members)
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Why Provide Spiritual Care?
• Meets the PACE promise of “All-Inclusive Care.”
“(The Chaplain) is not looking at physical sickness
versus health, or function versus dysfunction, but
something entirely different: Autonomy, purpose,
meaning.”
(Susan M., CEI Physical Therapist)
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Saint Francis LIFE
Spiritual Care
Caring for the Whole Person
In every season of life
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Saint Francis LIFE Center
Spiritual Care
• St. Francis LIFE (Living Independently for Elders) is one of more than 230 PACE centers in 31 states that offer this unique model of care.
• Opened in February, 2013 and is the only PACE center in Delaware.
• We currently serve 223 participants throughout the New Castle County service area
• LIFE plans to open a second center in the Newark area in the near future.
Senior population 55> in New Castle County: 162,513 ; 2,952 eligible for PACE. LIFE serves
approximately 7.55% (Source: PACE penetration analysis by Health Dimension Group.)
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Saint Francis LIFE Spiritual Care
Role in PACE and IDT
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Saint Francis LIFE
Spiritual Care Vision
Inspiring lives at LIFE!
Inspiring lives at LIFE!
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Saint Francis LIFE
Spiritual Care Mission
Inspire all of life…in every season of life
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Saint Francis LIFE
Spiritual Care IDT Values
Compassionately
communicate
Establish a spiritual
care framework
Respect
Engender trust
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Saint Francis LIFE
Spiritual Care Integrated Resources
Vision: Inspiring Lives at LIFE!
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Saint Francis LIFE
Spiritual Care Goals for Participants
Continuously evolving and customized
Participant self-care and independence
Appropriately balanced resource and support-based care
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Saint Francis LIFE
Spiritual Care Offering
Spiritual
Assessment
Spiritual Guidance &
Pastoral Counseling
Ecumenical
Services
Prayer
Intercession
Health
Advocacy Bereavement
Support
Hospice
Care
Nursing Home/
Hospital Visitation
Outreach/Creative
Expression
Music
Inspiration
Small Group
Study and Support
Cultural
Engagement
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Saint Francis LIFE
Spiritual Care in Action
Voices of LIFE Choir
Day Center
Participants in
Prayer
Grief Seminar
Celebration of Life
Bi-Lingual/
Spanish Chat ‘N
Chew
Los Tres Reyes
Magos
(Three Kings
Day Celebration)
St. Francis LIFE
Chapel
Love ‘N Care
Outreach Project
Ash Wednesday
Service
St. Francis LIFE Chapel
Grief Seminar
Celebration of LIFE
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Saint Francis LIFE
IDT Thoughts on Spiritual Care Dietary Manager
Safe and comforting outlet, that some might otherwise not have, to process complex feelings about their health issues, grief/loss and mortality
Form of stress relief
Feeling of belonging
Sense of purpose for some
Different and important aspect of health/well-being for IDT team to consider when caring for participants
Having spiritual care as part of the PACE model allows for the unique opportunity to have that perspective included in IDT discussions regarding care for our participants. Spiritual care needs are as important to address for our participants as are physical, social and emotional health needs at this stage of life.
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Saint Francis LIFE
IDT Thoughts on Spiritual Care Day Center Manager
Spiritual care allows our Participants have a connection with
our higher power through Cheryl's sermons, choir, spiritual
activities, etc.
Most of our Participants are forced to practice their religious
beliefs behind four walls in their homes due to limited
mobility, transportation, etc…..
The spiritual music is uplifting and brings positivity on days
our Participants may be feeling down and depressed.
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Saint Francis LIFE
IDT Thoughts on Spiritual Care Nurse Manager
I know that Spiritual Care is more than religious practices:
Spiritual Care in the PACE model addresses the fact that when one's "spirit" is broken, support is needed to mend it. No medicine or tangible intervention will do the job, but spiritual care does it.
It also addresses the fact that we all are affected physically and emotionally when our spiritual health is failing.
Spiritual care also addresses dealing with the losses that one experiences during later life, such as, loss of independence, stature in the family, loss of loved ones, and many other losses that the physical and "mind" part of the PACE model do not address. Our participants experience many of these drastic changes by the time they reach our program. It is the spiritual care that focuses on these changes.
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Saint Francis LIFE
Spiritual Care Benefits and Challenges Intangible but critical value
Role clarification with all team members
Clear, compassionate and effective communication
Time management and project prioritization
Honing cultural and diversity of faith-tradition competencies
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Questions and Answers
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En-Spiriting Care: Including Chaplains on the IDT Rabbi Shifrah Tobacman, M.P.A., M.A., Lead Chaplain
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The Center for Elders’ Independence
• Based in Oakland, CA.
• Established in 1992.
• 710 Participants.
• 4 adult day centers.
• Additional day center opens 11/17.
• First chaplain hired 2/16.
• Second chaplain hired 9/17.
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FUNDING FOR SPIRITUAL CARE
• Original grant funding.
• Built into revenue from traditional PACE budget.
• Making the case.
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CEI Participants are Diverse
39.00%
6.00%
19.00%
11.00%
22.00%
3.00%
Participant Ethnicity
African
AmericanNative American
Caucasian
Latino
Asian/Pacific
IslanderOther
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Vision of Spiritual Care at CEI
Provide an integrated,
whole person and
culturally aware approach
to spiritual care for
participants, families and
caregivers across the CEI
care continuum.
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Initial Goals
• Clarify life care planning
program/processes
(ADHC, POLST);
• Enhance support for
participants and families
with end of life issues
and bereavement.
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Medium Term Goals
• Increase staffing.
• Enhance services
with external
resources.
• Increase educational
opportunities for staff
and providers.
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ONGOING GOAL
• Make high quality
spiritual care available
for CEI participants
and families across
the continuum of care.
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The PACE-Time Continuum
Day-to-Day
Bereavement
Support
End of Life
In the
beginning…
Forming
Relationships
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Referra
ls
• IDT meetings
• Team outside of meetings
• Comfort care and end of life
• Self-referral
• Day center interactions
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Day-to-Day
• General emotional
and spiritual support.
• Morale boost – day
center.
• When we can’t do
much else.
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End of Life
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Bereavement Support
• Families/Caregivers
• Participants
• Staff
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ROLE ON THE IDT
• Represent participant spiritual
care needs.
• Identify opportunities for spiritual
care.
• Offer a values-based perspective.
• Think outside the (medical) box.
• Educate staff on spiritual care and
its benefits for them and
participants.
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“Spiritual care adds such a valuable dimension to
our social services because it encompasses areas
that participants may not feel comfortable
exploring in depth with other staff members.”
(Anne S., CEI Social Worker)
Adding Depth to Breadth
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“Having spiritual care services has provided
much comfort to our participants who are at end
of life or are dealing with bereavement issues…
It gives participants greater access to their
spiritual resources for coping with stress and
loss.”
(Anne S., CEI Social Worker)
Bereavement Support
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“(The chaplain) knows how to uplift the spirits
of the participants as well as the staff, and to
approach them in a diplomatic and loving
way, being respectful of the individual’s
feelings, morals and cultural values.”
(Mary Ann P, CEI Activities Director)
Uplifting Spirits
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“(Spiritual Care) is invaluable for so many of our
participants who find strength in prayer. But it
also helps the sense of well-being for all of our
participants, whether it be dealing with end of life
care or just coping with chronic illness. I certainly
appreciate the chaplain’s input on our team.”
(Ana B., CEI HCRN)
The Spiritual Care Continuum
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Challenges Complex
environment of
PACE.
PATIENCE!
PERSISTENCE!
Providing consistent
bereavement support
for families/caregivers.
Providing quality spiritual
care for people of multiple
traditions speaking multiple
languages, especially in
context of day center.
Varied professional
ethos and approaches
among disciplines.
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“Just to be is a blessing.
Just to live is holy.”
(Rabbi Abraham Joshua Heschel)
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INCORPORATING
SPIRITUAL CARE
INTO YOUR
PACE PROGRAM
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Contact Information
Rabbi Shifrah Tobacman, M.A., M.P.A.
Center for Elders’ Independence
510 17TH St., Oakland CA, 94612
Email: [email protected]
Phone: 510-882-8222
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The Spirit of Care:
Integrating Chaplains into the PACE Continuum A Presentation for the
National PACE Association Conference 2017, Boston, MA
St. Francis LIFE
Rabbi Shifrah Tobacman
M.P.A., M.A.
Lead Chaplain
Rev. Cheryl Parker
MDiv., BCCC, MBA,
Spiritual Care Manager