the software product launch academy · lackstack.com v.5.2 build a thriving, vibrant business that...
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LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.5.2
TOOL KIT
THE SOFTWARE PRODUCT LAUNCH
ACADEMY
ASSESSING YOUR QUEST
ARE YOU WORKING WITH PEOPLE WHO YOU ENJOY SERVING AND CAN RELATE TO?
ARE YOU HELPING THEM ACCOMPLISH A MEANINGFUL GOAL?
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.0 Date:
DEVELOPING PURPOSEARE YOU PASSIONATE ABOUT WHAT YOU ARE DOING IN YOUR BUSINESS?
WHY OWN YOUR OWN BUSINESS?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.1 Date:
WHICH MEANS:
SELF-EMPLOYMENTWHY?
MOONSHOT CHECK
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.4 Date:
WHY DO YOU WANT TO HELP THESE CONSUMERS?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.1 Date:
WHICH MEANS:
IDEAL CUSTOMERWHY?
CONSUMER DISCOVERY
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.5 Date:
GENERAL DISCOVERY
PROBLEM DISCOVERY
SOLUTION DISCOVERY
WHAT KEEPS YOU AWAKE AT NIGHT?
WHAT IS THE BIGGEST CHALLENGE THAT YOU FACE IN <AREA OF FOCUS>?
WHAT HAVE YOU TRIED TO DO TO SOLVE THAT IN THE PAST?
WHAT DID YOU LOVE ABOUT <SOLUTION A>?
HOW WELL DID <SOLUTION A> WORK FOR YOU?
(CONTINUE WITH OTHER SOLUTIONS THAT THEY DISCLOSED.)
WHAT DID YOU HATE ABOUT <SOLUTION A>?
TRANSFORMATION DISCOVERYIF YOU HAD A MAGIC WAND AND COULD ELIMINATE THIS PROBLEM RIGHT NOW, WHAT WOULD THAT BE WORTH TO YOU?
WHAT GETS YOU JUMPING OUT OF BED IN THE MORNING EXCITED TO ATTACK THE DAY?
WHAT ELSE IS <PROBLEM A> PREVENTING YOU FROM HAVING OR ACHIEVING?
WHY DOES THIS HERO TRIBE NEED HELP?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.1 Date:
WHICH MEANS:
TRIBE VILLAINSWHY?
WHY ARE YOU THE BEST GUIDE FOR THIS TRIBE?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
YES, AND WHY?
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.1 Date:
WHICH MEANS:
HELLO, YODAWHY?
COMMANDER’S VISION
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.5 Date:
INITIAL SITUATION
OUTCOME
EXECUTION
INITIAL STATE
END-STATE
PRIMARY RESULTS
ANTI-GOALS
MISSION
SEQUENCE
CONSTRAINTS
KEY DECISIONS
1
2
3
GREATEST HITS
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.3 Date:
MY GREATEST HITS
MY ALTER-EGO GREATEST HITS
GRATITUDE CHECK
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.4 Date:
Generous Value Served
Authentic Testimonials of Gratitude from my Heroes
TRANSFORMATION
TYPICAL DAY
PROBLEM
PROBLEM AWARE
PRODUCT AWARE
SOLUTION AWARE
OVERCOME CHALLENGES
TRANSFORMATION
EVANGELIST
WHAT ARE THE TRIGGERS THAT PRESENT THE PROBLEM TO THE USER?
HOW DESIRABLE IS SOLVING THE PROBLEM?
HOW CAN WE RAISE PROBLEM AWARENESS?
HOW CAN YOU GET ON THEIR SOLUTION SEARCH RADAR?
WHERE ARE THEY WHEN THE TRIGGERS OCCUR?
WHAT EMOTIONS ARE FELT BY THE HERO WITH THIS PROBLEM?
WHAT ALTERNATIVE SOLUTIONS ARE THEY AWARE OF?
WHAT IS THE GOING RATE OF A SOLUTION?
HOW CAN YOU MONITOR WINS AND LOSSES?
WHAT BELIEFS ARE HOLDING THE CONSUMER FROM PURCHASING?
HOW CAN YOU BE SURE THAT YOU DELIVER ON YOUR PROMISES?
HOW CAN YOU PROVIDE PROACTIVE GUIDANCE AND ON-DEMAND SUPPORT?
WHAT ELSE COULD YOU PROVIDE THAT IS OF EXCEPTIONAL AND UNEXPECTED VALUE?
THE HERO’S JOURNEY
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.3 Date:
POWWWER! VIDEOROVOKE
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.4 Date:
P
BSTACLE
ANTED
ONDER
ELCOME
XPLAIN
EAL
O
W
W
W
E
R
!
3
2
1
4
5
COMMANDER’S MARCH
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.5 Date:
INITIAL SITUATION
OUTCOME
EXECUTION
INITIAL STATE
END-STATE
PRIMARY RESULTS
ANTI-GOALS
MISSION
SEQUENCE
CONSTRAINTS
KEY DECISIONS
1
2
3
CHOP WOOD, CARRY WATER
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.1.2 Date:
OUTCOMES THIS WEEK
DAILY OUTCOMESSUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
START CONTINUESTOP
The true method of knowledge is experiment.
CONCLUSION & NEXT STEPS
OBSERVATIONS
FALSIFIABLE HYPOTHESIS
RISKIEST ASSUMPTION
We believe that if we perform the following action …
Then we expect the following response will happen …
Which can be validated by measuring the following …
DRIVING FORCE
What is the risk of not testing this and moving forward anyways?
(testable event or action)
(outcome or resulting action)
(defined metric or event)
Form new predictive hypothesis. Abandon this course of action.Create a prescriptive hypothesis.
VALIDATED INVALIDATEDINCONCLUSIVE
Fix experiment setup and rerun.
What is the riskiest assumption you face?
What did you witness? Was the experiment setup properly?
Take validated action.
Green, Yellow, or Red Light?
Qualitative Feedback
Quantitative Feedback
Validated Learning
Purposeful Learning
EXPERIMENT CANVAS
LACKSTACK.com Build a thriving, vibrant business that conjures pivotal products for epic Hero journeys.v.2.2 Date: