the social marketing detectives: adobe cs6 launch case study

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© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. The Social Marketing Detectives: A Case by Case Study Simon Morris, EMEA Marketing Director (@smorris75)

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Simon Morris, Marketing Director EMEA, shares how Adobe leveraged social media for the pivotal CS6 launch.

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Page 1: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

The Social Marketing Detectives: A Case by Case Study Simon Morris, EMEA Marketing Director (@smorris75)

Page 2: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

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DIGITAL MEDIA DIGITAL MARKETING

Page 3: The Social Marketing Detectives: Adobe CS6 Launch Case Study

| 3 | Course Title

Social is now integral to business

Page 4: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Social Media & Business Objectives

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PROFIT

GROWTH

INNOVATION

SERVICE

Page 5: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Adobe & Creative

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Page 6: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Discovering the Audience and Marketing Channels

PHOTOGRAPHER

CREATIVE DIRECTOR

STUDENT

VIDEO PRODUCER

Page 7: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Discovering the Audience and Marketing Channels

PHOTOGRAPHER

CREATIVE DIRECTOR

STUDENT

VIDEO PRODUCER

Page 8: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Discovering the Audience and Marketing Channels

PHOTOGRAPHER STUDENT

CREATIVE DIRECTOR VIDEO PRODUCER

Page 9: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

10 12,320 407

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Go Beyond Likes & Followers

Page 10: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

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Goal: Target Influencers to Drive Revenue

Photoshop is the best invention next to the Internet <3

Page 11: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

Page 12: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Test Structure

Experience A Experience B

Page 13: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Experience A

Page 14: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue Experience B

Page 15: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue What Did YOU Think?

Experience A Experience B

Page 16: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

Experience A Experience B

Results – Data Optimized

Enter: 12%

Winner!

Learn: 200%

Page 17: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

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Goal: Target Influencers to Drive Revenue

Photoshop is the best invention next to the Internet <3

Page 18: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

3 million referrals to Adobe.com

13% Revenue Contribution Creative Cloud

Reduced Ad Cost by 28%

$5,000 revenue from one Twitter follower

Results

Page 19: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

Page 20: The Social Marketing Detectives: Adobe CS6 Launch Case Study

© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@AdobeSocial #SocialValue

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