the social enterprise at work · 2020. 7. 28. · learning/ careers ladder to lattice war to...

The Social Enterprise at WorkParadox as a Path Forward 8th July 2020 | Knowledge management: creating context for a connected world

TBD2020 Deloitte Global Human Capital Trends

Copyright © 2020 Deloitte Development LLC. All rights reserved. 2

2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

HC Trends Report

Revolution/evolution

Leapahead

Resettinghorizons

Engaging the 21st-century

workforce

Leading in the

new world of work

The new organisation: Different by

design

Rewriting the rules for

the digital age

The rise of the social enterprise

Leading the social

enterprise: Reinvent with a human focus

The social enterprise

at work: Paradox asa path forward

Learning/careers

Ladder to

lattice

War to

develop

talent

Corporate

learning

redefined/

Quest for

workforce

capability

Learning and

development

:

Into the

spotlight

Learning:

Employees take

charge

Careers and

learning:

Real time,

all the time

From careers

to

experiences

Learning in the

flow of life

Knowledge

management:

Creating context

for a connected

world

A D E C A D E O F H U M A N C A P I T A L T R E N D S

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2011.html




















https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2020/technology-and-the-social-enterprise.html






https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2014/hc-trends-2014-corporate-learning-redefined.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2014/hc-trends-2014-workforce-capability.html

https://www2.deloitte.com/om/en/pages/human-capital/articles/learning-and-development-human-capital-trends-2015.html

https://www2.deloitte.com/om/en/pages/human-capital/articles/learning-and-development-human-capital-trends-2015.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/fostering-culture-of-learning-for-employees.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2016/fostering-culture-of-learning-for-employees.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2017/learning-in-the-digital-age.html




https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2018/building-21st-century-careers.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2019/reskilling-upskilling-the-future-of-learning-and-development.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2019/reskilling-upskilling-the-future-of-learning-and-development.html

https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2020/knowledge-management-strategy.html



Deloitte University Press | dupress.deloitte.com

Early Decade Mid Decade Late Decade

Recession

recovery

Cloud

Redesign jobs and

redesign work The social enterprise

Network

of teams

Low productivity

Revolutionary

technologies

Explosion of data

Exponential

change

New social

contract



T H I S Y E A R , W E F O C U S O N T H E M O S T P R E S S I N G P A R A D O X F A C I N G O R G A N I S A T I O N S T O D A Y :

Can organisations remain

distinctly human in a

technology-driven world?



Our 2020 Perspective: This Year’s TrendsOur Trends are grouped into the three attributes of the social enterprise: purpose, potential, and perspective

Purpose Potential Perspective

Belonging: From comfort to connection to contribution

Superteams: Putting AI in the group

The compensation conundrum: Principles for a more human approach

Designing work for well-being: Living and performing at your best

Knowledge management: Creating context for a connected world

Governing workforce strategies: New questions for better results

The postgenerational workforce: From millennials to perennials

Beyond reskilling: Investing in resilience for uncertain futures

Ethics and the future of work: From “could we“ to “how should we”

F I N A L C H A P T E R : A Memo to HR

P R O L O G U E & I N T R O D U C T I O N



Upcoming webinarsTake a closer look at the trends with Deloitte experts and guests in our webinar series.

U P N E X T :

Webinar 6 | Designing work for well-being; living and performing at your best.

Deloitte speakers: Victoria Yeo, Yvette Keys, Juliet Bourke (HC Australia)

Organisations that expand their focus on worker well-being from programs adjacent to work to designing well-being into the work itself will help their workers not only feel their best but perform at their best. This trend plays in the Culture and Well-being space. Dial in to hear from our experts in the area of wellbeing and recent client stories.

Wednesday 15th July, 9am-10am | Visit our website to register here

A N D B E Y O N D :

Webinar 7 | The Heart of Resilient Leadership | Wednesday 22nd July, 9am-10am

Webinar 8 | The post generational workforce from millennials to perennials | Wednesday 29th July, 9am-10am

https://www2.deloitte.com/nz/en/pages/human-capital/articles/2020-global-human-capital-trends.html#webinar2



Introducing our speakersKnowledge management: Creating context for a connected world.

Dan Howell

Organisation Transformation

Dan is an experienced transformational change specialist from our Human Capital practice. Dan’s focuses on supporting organisations with their talent management challenges and opportunities throughout the employee lifecycle, from workforce strategy through to learning and performance. He has wide experience in the implementation of operating models, business and process improvement and technology implementations, providing expertise around people, change and culture considerations, underpinned by traditional and agile project management disciplines.

Inspector Brian Yanko

NZ Police

Brian is in his 27th year with NZ Police and currently the Acting Manager: Mobility Group (PNHQ). He also holds a position of Senior Strategic Advisor for Continuous Improvement within the NZ Police Evidence Base Policing Centre. 14 years of his career were spent as a frontline officer and supervisor serving in both large metro areas and small rural townships around New Zealand.

Brian helps manage a fleet of approximately 11500 mobile smartphones and a growing number of ‘in-house’ developed applications that have achieved worldwide attention.

Photo



Knowledge management:

Creating context for a

connected world



say creating and preserving

knowledge across evolving

workforces is important for their

success over the next 12 to 18 months

of surveyed

organisations

K N O W L E D G E M A N A G E M E N T

Say the largest barrier for effective

knowledge management is a lack of

technology infrastructure

B U T



K N O W L E D G E

M A N A G E M E N T Creating

context for a

connected worldThe power of people and

machines working together

offers the greatest opportunity

for creating knowledge in

human history. To capitalise on

this opportunity, organisations

need to create a culture which

recognises the value of

knowledge sharing and enables

the use of knowledge to

maximise human potential.

Which raises the question: How can organisations create and enable a culture which encourages the sharing and use of organisational knowledge?



Example in Practice:

New Zealand Police

12

On the Job with CheckPointGiving our staff access to critical knowledge in real time

Inspector Brian Yanko

Training/Learning Event

Training/Learning applied or refreshed

“Our assessment is that the New Zealand Police system is robust. Policy and procedure information is maintained in a single database which is important to ensure consistency, it is comprehensive, regularly updated, and accessible to all within the office environment.”-NZIER report to NZ Police (March 2018)

“But it has fallen behind best practice and needs to modernise Best practice is ensuring all staff can get access to the information they need, in the situation they are working. We would have expected to see a move away from reliance on a system based on PC access to a system which allows information to be accessed by mobile devices, and presented in a form that is more suitable for that format.”

Questions?

Where you can find out more

COVID-19: A Human Capital Trends special report

In light of the unique challenges posed by COVID-19, the future of work has become a strong reality. The special report discusses each of this year’s Trends in the context of the current business environment

Download the full report here

2020 Global Human Capital Trends

This year’s report calls on leaders to humanise the world of work by addressing one of the biggest challenges facing businesses today – can organisations remain distinctly human in a technology-drive world?

Download the full report here

To access the recordings and materials of HC Trends webinars, and sign up for future webinars: please visit our website here.

Accessing the HC Trends Report & Webinar Material

https://www2.deloitte.com/content/dam/Deloitte/nz/Documents/human-capital/gx-returning-to-work%20in-the-future-of%20work.pdf

https://www2.deloitte.com/content/dam/Deloitte/nz/Documents/human-capital/gx-2020-global-human-capital-trends.pdf

https://www2.deloitte.com/nz/en/pages/human-capital/articles/2020-global-human-capital-trends.html