The Social Care Commitment

The Social Care Commitment

• White paper initiative ‘caring for our future’

• Improving care, and the public’s confidence in care

• Developed by employers, employees and people who need care and support

• A voluntary agreement on workforce quality

A sector united

Quality People, Quality Care

• Sign up to the seven “I will…” statements

• Employers promise to give their workers the development they need

• Employees promise to put their values into practice in their daily work

• Guidance and resources to support employers and employees

The employer commitment is a promise to:

Make sure staff understand safety and quality standards

Help staff develop their skills

Take responsibility for how staff work

Recruit staff who care

Provide thorough induction training

Support staff to put their commitment into practice everyday

Supervise staff properly

The employer commitment is a promise to:

Increase your confidence in your skills and abilitiesand get more out ofyour role.

Uphold dignity

Work co-operatively

Communicate effectively

Work responsibly

The employee commitment is a promise to:

Continue to learn

Treat People Fairly

Protect privacy

The employee commitment is a promise to:

Why should I sign up?

• Easy to access

• Sector-wide suitability

• Potential to generate better workforce practices

• Raise care standards

• Act as a beacon of quality when choosing care

Organisations who have already signed up:

• Delivered tangible benefits across the sector

• The breadth and intensity of these is set to increase in the future

Source: ekosgen independent survey April 14

What are the benefits to my organisation?

• Endorse or recognise things you currently do well

• Enhance the organisation’s reputation

• Improve how you train and develop staff

• Improve the overall quality of care you provide

• Provides supporting evidence for CQC inspection

What are the benefits to my organisation?

• Improve dignity in the care you provide

• Help you to make care more personalised

• Attract more people with the rights skills and/or values to apply to work for you

• Employee sign up provides an excellent employee induction tool

• Improve employee morale

• Help reduce your staff turnover rate

• Improve commercial performance

• Employee development plans contribute to evidence for the Care Certificate

What are the benefits to my organisation?

• 95% of employers who have signed up and made their commitment said sign up is straight forward

• 85% said they have already seen or expect to see an improvement in the quality of care they deliver

• 83% said it has lead or will lead to improvements to staff training and development

That’s great but I don’t have the time to sign up!

Sign up can support you in many ways ….

Evidence to support CQC inspection

NHS Choices profiles

Are you sure you still don’t have time?

We can help!Employer Head Office (EHO) confirm central statement tasks & target dates for all sites

EHO provide necessary information for all establishments

SfC input establishment data directly into SCC site to register establishments using EHO parent/subsidiary

link

EHO contact Managers at each site to inform them what is being done and contact any sites that have already signed up and inform them of the central

tasks being set for each statement (so they can add these if not already selected)

SfC sign up establishments to central statement tasks & target dates

EHO email all sites with log in details to their accounts – SfC send data and template email, EHO responsible

for sending out to their sites

Managers at Employer sites take over management of their account, sign up employees etc.

Employer

SfC

KEY

Both

Spreadsheet with all address information, Lead Contact for account name & email,

care service type, no of employees…

Resources for sign up employers

• The employee and employer commitments in full

• Statement cards

• Supporting staff to make the Social Care Commitment

Resources for sign up employers

• A promise to keep the Social Care Commitment

- for staff, what the commitment means

and why it matters

• Your guide to making the Social Care

Commitment

- for staff, how to make the commitment

Employers said…

‘There are two main actions we’ve done to date. Firstly we included our Commitment as part of our entry to the local business awards which aim to celebrate excellence and achievement amongst local businesses. This demonstrates the things that we do well. We were finalists and having signed up helped our entry. Secondly, we now go through the employee ‘I will…’ promises with new recruits to helps them to understand the job and what we are asking of them.’

- Private sector domiciliary care provider with 75 employees

Source: ekosgen independent survey April 14

Employers said…

‘I plan to use it as a toolkit for the team. I will set them targets and challenges each month and then at the end of the month we can discuss their progress at our team meetings. It will be great to be able to praise them when we achieve the target and say ‘Yes! We did it!’. It will act as a good motivator and I can use it to prompt staff each month that they have agreed to meet these targets.’

- Private sector adult resident care provider with 30 employees

Source: ekosgen independent survey April 14

Conclusions

• It’s quick and straightforward to sign up

• The resources for employers and employees and the support available from the Social Care Commitment Team is really helpful

• The Social Care Commitment has already delivered tangible benefits and the breadth and intensity of these is to increase in the future

www.thesocialcarecommitment.org.uk