Jim Clifton

Chairman, Gallup

A new era of opportunity for Cities to innovate & prosper

Technology Megatrends

CloudSocial Big dataMobility

By 2016, smartphones

and tablets will put power in

the pockets of

a billion global citizens.

Millennials will make up

75% of the

American workforce by

2025

Digital content will grow to

8ZB by 2015.

up more than 300%

from 2011

70% of organizations are either

using or investigating cloud

computing solutions

Tax & Revenue

Social Analytics

Document & Records Mgt.

Open Data

Citizen Service: Portals, Call Centers & Apps

City Dashboard

Grants Management

City Financial Management

Smart Grids (Electricity Generation & Dist.)

Water & Waste Water Mgt.

Energy Management & Analytics

Carbon Management

Traffic Management

Asset & Fleet Mgt

Toll & Fare Mgt

Parking Management

Airports, Railways & Ports

Advanced Transportation

Solutions

Email and Communication Services

1:1 Computing Programs

Education Analytics

Learning Management Systems

Institutional Effectiveness for Higher Education

Mobile Tourism Apps

Library Management systems

Tourism Portals

Destination Management Solutions

Neighborhood Management

Surveillance Systems

Emergency Management

Intelligence and Analysis

Court and Judicial Management

Population Health Mgt

Remote Care & Case Mgt

Social Benefits & Administration

Personal Health & Wellness

Pandemic Management

Primary Care

Smart Buildings

Street Lighting

Building Automation Systems

Waste Management

Parcel, Zoning and Land Use

Devices & Services Platform Identity, Security & Device Management; Communication & Collaboration;

Data Center & LOB Platform; CRM & ERP; Big Data & Analytics; Phones, Tablets, PCs, Embedded Devices

City Function City Customer Solution Needs City

FunctionCity Customer Solution Needs

Government Admin.

Public Safety & Justice

Health &

Social Services

Education

Energy &

Water

Buildings, Infrastructure,

Planning

Tourism, Recreation,

Culture

Transportation

Reflections:

• Data alone has no real value. “Think of data as labor” (Steve Adler, IBM)

• Government creates latency in the collection of data. • Must Increase utilization and decrease latency

• Leverage tech trends & Cloud

• “We” are industrializing data & democratizing it Shared Ownership/Responsibility

• Data is created and consumed by both machines and humans – watch the points of intersection

An award-winning service that enables anyone to upload photographs of environmental problems that require action by a local authority. Creating international interest.

Gives citizens the power to improve their immediate environment. Lewisham reduced graffiti complaints by 30 per cent, improve clean-up time by 87 per cent and improve resident satisfaction during a period of falling spend.

Device

Weather

Traffic

flow

Corporate

calendar (Exchange)

User geo-

location

Mapping

service(over Linux)

Source

Route info(Hadoop)

Route

scheduling(Azure)

Device

Demographic

data

User geo-

location

Timetables

Source

Route info(Hadoop)

Route

scheduling(Azure)

© Ben Wellington http://www.ted.com/talks/ben_wellington_how_we_found_the_worst_place_to_park_in_new_york_city_using_big_data

Reflections of Our Singapore Conversation

The Reflections of Our Singapore

Conversation is now out! From the diverse

opinions on issues ranging from housing and

job opportunities, to core aspirations and

what does it mean to be Singaporean, all have been captured in the Reflections.

First initiated in August 2012, Our Singapore

Conversation involved over 47,000

Singaporeans participating in over 660

dialogue sessions island-wide. Through this

year-long learning journey, five core

aspirations have emerged: Opportunities, Purpose, Assurance, Spirit, and Trust.

Our Singapore Conversation Facebook

Page to share your thoughts!

Most recent post 2 November 2013

Seen in Taxi 17 April 2015

• Consider joint ownership

• Please publish complete data, not summaries

• Government doesn’t have to control, just enable

Eye On Earth is the outcome of a long collaboration with Microsoft. It maps sensor water and air quality data, while allowing citizen feedback through its dynamic and user-friendly web site.

Eye On Earth is a Cloud-based service by European Environmental Agency (EEA), since 2009

Water quality measured vs. reported at Brno dam – Brněnská přehrada

www.eyeonearth.eu

Localized in 26 Languages

Open for more information

Map functions

Enquiry pushpin

W.B. Yeats