The Smart2Poster A New Urban Technoscape Component

ANTONELLA FRISIELLO| frisiello@ismb.it Mobile & Usability Research Unit

MOBILITY: an extended vision

The SMART2POSTER

420 x 200 cm

The design process

Defining goals

Reviewing current data

Collecting user requirements

Iterative Prototyping

User test

Field trial

Feedback and further steps

Interaction design

System architecture

Starting from the need

How to inform the citizens about the trends and politics the city is focusing on within the Smart-City initiative?

How to stimulate new interactions between individuals and public?

How to support the discovery of local opportunities ?

http://www.woostercollective.com/delete3.jpg

http://www.coloribus.com

http://www.mediastreet.ie/blog/2012/10/31

Usage scenarios

Graphic design

The system architecture

NFC reader/writer

Internet

NFC P2P mode

NFC R/W mode

Smart2Poster

Shared screen

Smart2Poster Server

NFC

Interaction

Users’ feedbackDifferent perceptual characteristics have been tested in laboratory with users: •Metaphors•Place-marks(shape, size, colours)•Typography

Usability issues have been focused: •NFC antenna placement •Response time•Intuitiveness of the gestures •Instructions and hints

In the wild

The peak audience was recorded on the Saturday, with more than 3,000 people visiting the area.

People interacting with the poster were:•Mostly young students of the primary and secondary schools. The youngest were accompanied by one adult •Boys interact more of the girls ( )•The adults we met where professionals

Results • The collective scenario is more frequent than the individual

one.

• People in front of the poster tend to start conversation (exploring the picture, commenting the topics,…).

• The groups tend to be small (3 or 4 people maximum; nevertheless they are more, such a class, or even among strangers) and homogeneous (especially per age).

Micro-interactions composing the experience

Individual

Shared

Summarizing Smart2Poster proposes a tangible interactions with a familiar object through mobile devices.

•By using the visual design and the proximity technology, it attracts people that tend to spontaneously undertake conversations on the suggested topics. •It is recognized as a familiar component of the urban scape, and in general not worrying since it does not propose technological complexities.•Ir offers a very flexible experience, since it leaves people free to interact according to personal needs, time availability, natural attitudes…

Being a situated smart-object, Smart2Poster helps people focus more

on the physical and social context.

Further steps

The stakeholders consider Smart2Poster an effective way to enrich already existing traditional communication tools and to design new form of communication with citizens.

Further developments:•System architecture improvement (cloud version)•Design of service models in other fields of application•Interactivity enhancement to:

– Allow users to push requests, data, likes, …– Trigger actions on other connected devices

(e.g. opening a door, printing a paper, …)